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17 Cards in this Set
- Front
- Back
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emotion
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the critical internal structure that orients us to and engage us with what matters in our lives: our feelings about ourselves and others (one person and relationship)
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valence (1-TWO CATEG. SYSTEM)
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an attribute of emotion that refers to whether the emotion reflects a positive or negative feeling
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activity (2-TWO CATEG. SYSTEM)
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an attribute of emotion that refers to whether the emotion implies action or passivity
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intensity (cone)
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an attribute of emotion that refers to how strongly an emotion is felt
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dualism
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a way of thinking that constructs polar opposites categories to encompass the totality of a thing (either or thinking)
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emotional contagion
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the process of transfering emotions from one person to another
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emotional experience
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the feeling of emotion
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emotional communication
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talking about an emotional experience
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communicating emotionally
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communicating such that the emotion is not the content of the message but rather a property of it
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emotion effects
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the ways in which an emotional experience impacts communication behavior
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meta-emotion
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emotion felt about experiencing another emotion
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feeling rules
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the cultural norms used to create and react to emotional expressions
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emoticons
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an icon that can be typed on a keyboard to express emotions; used to compensate for lack of nonverbal cues in computer-mediated communication
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owning
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verbally taking responsibility for your own thoughts and feelings
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i-messages
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a message phrased to show we understand that our feelings belong to us and aren't caused by someone else
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reframing
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to change something that has a negative connotation to something with a more positive one
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active listening
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suspending your own responses while listening so we can concentrate on what another person is saying.
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