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10 Cards in this Set
- Front
- Back
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What is listening?
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- an active process
- make meaning out of spoken message |
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Its important to listen at were? (3)
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- school
- work - social and personal relationships |
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What are the three common misconceptions of listening?
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- hearing is the same as listening
- listening comes natural - all listeners hear the same thing |
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What are the two cultural effects of listening?
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- individualistic
- collectivistic |
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What is individualistic culture?
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- not as respectful
- getting right to the point |
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What is collectivistic culture?
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-more respectful culture
- don't talk back to parents - emphases on social harmony |
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What are the six steps of effective listening?
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- hearing
- understanding - remembering - interpreting - evaluating - responding |
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What about memory?
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-its a skill that you can practice and improve.
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What is a Mnemonic device?
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They are tricks that help you improve your memory.
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What is selective attention?
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Listening to what you want to hear, and ignoring the rest.
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