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41 Cards in this Set
- Front
- Back
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What is communication?
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Simultaneous sharing and creating of meaning through human symbolic interaction.
Communication is complex and necessary. |
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Human communication is symbolic...
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use symbols for meaning (words, sentences, gestures, writing, email)
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Why study communication?
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-Critical to success in life, parenting, marriage
-Career, competent communicator |
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Competence in communication includes people who:
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-get along with other people
-speak clearly and directly -listens well, answers question being asked -aware of cultural perspectives -make good decisions |
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Ethical standards need to be upheld in our communication efforts (individual system or moral principles) INCLUDES:
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-responsible speaking/listening
-giving credit to others ideas -presenting and demanding accurate/truthful information |
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Role of communication in a multicultural society...
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different roles depending on sex, culture
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we live in a...
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global society
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Need to be aware of cultural perspectives in...
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both jobs and relationships
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m/c society requires that communicators be aware...
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of the role of language and communication & how it shapes, influences and connects people
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We communicate via:
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internet, text messages, etc.
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limitations of technology:
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You don't get as much information adn things can be taken out of context
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Communication is a process and it involves...
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a series of continuous actions
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The process of communication:
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involves relationships that change
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Involves interrelationships between:
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pepole, environment, attitudes, experiences
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Communication provides...
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continuity
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Interrelationships is what
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keeps relationships going
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Communication is a
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system, like the human body
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Communication is a combination of parts...
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that act together to make a whole
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Communication occurs when...
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necessary components interract, break down from internal/externam interferances
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Interaction:
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back and forth in communication, people take turns sending and recieving information
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Transaction:
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interactions that are simultaneous
people are both speakers and receivers |
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Communication can be both...
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intentional and unintentional
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Intentional communication:
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messages that are purposely sent to others
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Unintentional communication:
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messages that were not meant to be communicated
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The source of communication is the one who creates the message and
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-decides what meaning to convey
-determine how the message is sent -actually send message -interpret reaction of receivers |
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The message is the unique language and meaning the source chooses to produce for the receivers...
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words/localization of thought - stimulus
physical appearance/personality/voice |
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Interference includes:
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anything and everything that might stand in the way of effective sharing of messages
anything that effects messages being sent |
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External interference
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example: accent
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Internal interference
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example: moods
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The channel is...
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the way in which a message is sent to another
ex: face to face, electronically, letter |
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The receiver is the person who...
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assigns meanings to messages
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When receivers complete the listening process, they should...
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provide feedback
it -monitors communication process -helps learn about ourselves -helps adjust/be more accurate |
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the environment is the
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physical and psychological surroundings of the communication event
positive communication = better environment ex: funeral vs. wedding attitudes/feelings/physical environment |
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The contexts of the communication are the...
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circumstances in which the communcation effort takes place
-circumstances -formal or informal -# of people -personal/professional/intimate |
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Intrapersonal commuication
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occurs when you talk to yourself
within yourself |
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Interpersonal communication
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occurs outside,
2 or more people involved |
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dyads
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2 people
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small group
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3-13 people
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public communication occurs
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larger number of people
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The 8 essential components of communication:
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A. The source
B. The message C. Interference D. The channel E. The receiver F. Feedback G. The environment H. The contexts |
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Myths about communication:
A. Communication is a panacea B. More we communicate the better C. Meaning is in words D. We know all there is to know E. Can we take back words? |
A. Communication Creates more
B. Quantity does not equal quality C. Meaning is attached to the people who receive them D. Just because we have been talking forever doesn't make us understand it. E. Once it is said, cannot be undone |
