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19 Cards in this Set
- Front
- Back
social group |
two ore more people who identity and interact with one another |
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primary group |
a small social group whose members share personal and lasting relationships |
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secondary group |
a large and impersonal social group whose members pursue a specific goal or activity |
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instrumental leadership |
group leadership that focuses on the completion of tasks |
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expressive leadership |
group leadership that focuses on the group's well-being |
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groupthink |
the tendency of group members to conform, resulting in a narrow view of some issue |
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reference group |
social group that serves as a point of reference in making evaluations and decisions |
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in-group |
social group toward which members feels respect and loyalty |
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out-group |
a social group toward which a person feels a sense of competition or opposition |
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dyad |
a social group with two members |
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triad |
a social group with three members |
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network |
a web of weak social ties |
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formal organization |
a large secondary group organized to achieve its goals efficiently |
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organizational environment |
factors outside an organization that affects its operation |
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bureaucracy |
an organizational model rationally designed to perform tasks efficiently |
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bureaucratic ritualism |
a focus on rules and regulations to the point of undermining an organization's goals |
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bureaucratic inertia |
the tendency of bureaucratic organizations to perpetuate themselves |
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oligarchy |
the rule of the many by the few |
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scientific management |
Frederick Taylor's term for the application of scientific principles to the operation of a business or other large organization |