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19 Cards in this Set

  • Front
  • Back

social group

two ore more people who identity and interact with one another

primary group

a small social group whose members share personal and lasting relationships

secondary group

a large and impersonal social group whose members pursue a specific goal or activity

instrumental leadership

group leadership that focuses on the completion of tasks

expressive leadership

group leadership that focuses on the group's well-being

groupthink

the tendency of group members to conform, resulting in a narrow view of some issue

reference group

social group that serves as a point of reference in making evaluations and decisions

in-group

social group toward which members feels respect and loyalty

out-group

a social group toward which a person feels a sense of competition or opposition

dyad

a social group with two members

triad

a social group with three members

network

a web of weak social ties

formal organization

a large secondary group organized to achieve its goals efficiently

organizational environment

factors outside an organization that affects its operation

bureaucracy

an organizational model rationally designed to perform tasks efficiently

bureaucratic ritualism

a focus on rules and regulations to the point of undermining an organization's goals

bureaucratic inertia

the tendency of bureaucratic organizations to perpetuate themselves

oligarchy

the rule of the many by the few

scientific management

Frederick Taylor's term for the application of scientific principles to the operation of a business or other large organization