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50 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
social groups
clusters of people with whom we interact in our daily lives
formal organizations
huge corporations and other bureaucracies
social group
2 or more people who identify with and interact with one another
people with shared experiences, loyalties, and interests
caregory
people with same status
most strangers to one another
ex. women, African Americans, soldiers, etc
crowd
loosely formed collection of people
ex. people in stadium
primary group
small group whose members share personal and lasting relationships
ex. family
secondary group
large and impersonal social group whose members pursue a specific goal or activity
secondary relationships
involve weak emotional ties and little personal knowledge of one another
ex. groups or class in school
primary
personal orientation
long-term
broad; many activities
end in themselves
families, circle of friends
secondary
goal orientation
short-term
narrow; few activities
means to an end
co-workers, political orgs
instrumental leadership
group leadership that focuses on completion of tasks
leaders make plans, give orders, and get things done
expressive leadership
group leader that focuses on the group's well-being
less interest in achieving goal; more focus on minimize tension and conflict
instrumental
formal; secondary
give orders; reward or punish
earn respect
expressive
personal; primary
offer sympathy; keep united; lighten serious mood
earn affection
authoritarian leadership
focus on instrumental concerns, take personal charge of decision making, and demands members to obey orders
win little affection; appreciated in crisis
Democratic leadership
more expressive, making point of including everyone in decision making process
during crisis, leader draw on all people's ideas to come up b with creative solution
laissez-faire leadership
lets group function more or less on its own
least effective in accomplishing group goals
groupthink
tendency of group members to conform, resulting in narrow view of some issue
see in gov
ex. invasion of Iraq bc all mis-thought that there were weapons of mass destruction
reference group
social group that serves as a point of reference in making evaluations and decisions
can be primary or secondary
source of well-being
change throughout life
anticipatory socialization
conforming to groups we dont belong to in order to win acceptance
dressong like people in company during interview
in-group
a social group which a member feels respect and loyalty
based on each individual
out-group
a social group toward which a person feels a sense of competition or opposition
based on each individual
dyad
a social group with 2 members
more intense
unstable
triad
a social group with 3 members
more stable bc 1 member can be mediator; however, 2 members can press views on other or 2 closer and exclude 3rd
network
a web of weak social ties
occasional contact but lack sense of belonging
includes large # of people
"social capital"
formal organizations
large secondary groups organized to achieve goals efficiently
impersonal and formal
ex. corporation and gov agencies
utilitarian organization
group that pays people for efforts
join by choice
ex. gov agencies, business
normative organization
not for income but to pursue some goal that they think is worthwhile
voluntary association
ex. community service group, political parties, religious group
coercive organization
involuntary membership;
forced to join as a form of punishment or treatment;
isolate people for period of time un order to radically change attitudes and behaviors
ex. prisons and mental hospitals
have locked doors, barred windows, constant supervision
tradition
values and beliefs passed from generation to generation
makes society conservative bc limits efficiency and ability to change
rationality
way of thinking that emphasizes deliberate, matter of fact calculation of the most efficient way to accomplish a particular task
pays little attention to past and open to changes to get stuff done better or faster
rationalization if society
historical change from tradition to rationality as the main type of human thought
bureaucracy
organization model rationally designed to perform tasks efficiently
6 key elements of ideal bureaucracy
1. specialization
2.hierarchy of offices
3.rules and regulations
4 .technical competence
5.impersonality
6.formal, written communication
organizational environment
factors outside an organization thay affect its operation
includes tech, economy and political trends, current events, available workforce, and ther organizations
where does informality come from
personalities of leaders
bureaucratic alienation
dehumanize people it serves
don't respond to personal needs; seen as case
bureaucratic inefficiency and ritualism
have too much red tape=important work doesnt get done
bureaucratic ritualism
focusing on rules and regulations to the point of undermining the organization's goals
take focus away from stated goals
bureaucratic inertia
tendency of bureaucratic organizations to perpetuate themselves
redefines goals
ex. agricultural dept
oligarchy
the rule of the many by the few
few leaders in charge of resources of entire organization
makes efficient but leaders abuse power
distances leaders
scientific management
application of scientific principles to the operation of a business or other large organization
obsrtve, analyze, reform
leads to greater productivity and greayer social inequality btwn management and workers
3 challenges of formal organizations
1. race and gender
2 . Japanese work organization
3. changing nature of work
open organization
motivate employees to work harder and commit to company
seek imput of employees
female advantage
1. value communication and share info more
2. flexible leaders and give employees more freedom
3. emphasize interconnectedness of all operations
female=info focus
male=image focus
how formal organizations differ today from past
creative freedom
competitive work teams
flatter org
greater flexibility
Mcdonaldization
way of saying we model many aspects of life on approach taken by McDonald's
ex. go to store with same stuff, 10 min oil change, atms
fast paced and specialized
4 principles of mcdonaldization
1. efficiency
2. predictability
3. uniformity
4. control
intelligent organization
more productive than ever, less alienation, creative freedom
social category
not social group
people who share status
do not necessarily know or interact with each other