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50 Cards in this Set
- Front
- Back
- 3rd side (hint)
social groups
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clusters of people with whom we interact in our daily lives
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formal organizations
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huge corporations and other bureaucracies
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social group
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2 or more people who identify with and interact with one another
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people with shared experiences, loyalties, and interests
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caregory
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people with same status
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most strangers to one another
ex. women, African Americans, soldiers, etc |
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crowd
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loosely formed collection of people
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ex. people in stadium
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primary group
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small group whose members share personal and lasting relationships
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ex. family
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secondary group
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large and impersonal social group whose members pursue a specific goal or activity
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secondary relationships
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involve weak emotional ties and little personal knowledge of one another
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ex. groups or class in school
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primary
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personal orientation
long-term broad; many activities end in themselves families, circle of friends |
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secondary
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goal orientation
short-term narrow; few activities means to an end co-workers, political orgs |
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instrumental leadership
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group leadership that focuses on completion of tasks
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leaders make plans, give orders, and get things done
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expressive leadership
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group leader that focuses on the group's well-being
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less interest in achieving goal; more focus on minimize tension and conflict
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instrumental
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formal; secondary
give orders; reward or punish earn respect |
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expressive
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personal; primary
offer sympathy; keep united; lighten serious mood earn affection |
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authoritarian leadership
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focus on instrumental concerns, take personal charge of decision making, and demands members to obey orders
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win little affection; appreciated in crisis
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Democratic leadership
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more expressive, making point of including everyone in decision making process
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during crisis, leader draw on all people's ideas to come up b with creative solution
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laissez-faire leadership
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lets group function more or less on its own
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least effective in accomplishing group goals
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groupthink
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tendency of group members to conform, resulting in narrow view of some issue
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see in gov
ex. invasion of Iraq bc all mis-thought that there were weapons of mass destruction |
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reference group
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social group that serves as a point of reference in making evaluations and decisions
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can be primary or secondary
source of well-being change throughout life |
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anticipatory socialization
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conforming to groups we dont belong to in order to win acceptance
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dressong like people in company during interview
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in-group
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a social group which a member feels respect and loyalty
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based on each individual
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out-group
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a social group toward which a person feels a sense of competition or opposition
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based on each individual
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dyad
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a social group with 2 members
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more intense
unstable |
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triad
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a social group with 3 members
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more stable bc 1 member can be mediator; however, 2 members can press views on other or 2 closer and exclude 3rd
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network
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a web of weak social ties
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occasional contact but lack sense of belonging
includes large # of people "social capital" |
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formal organizations
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large secondary groups organized to achieve goals efficiently
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impersonal and formal
ex. corporation and gov agencies |
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utilitarian organization
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group that pays people for efforts
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join by choice
ex. gov agencies, business |
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normative organization
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not for income but to pursue some goal that they think is worthwhile
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voluntary association
ex. community service group, political parties, religious group |
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coercive organization
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involuntary membership;
forced to join as a form of punishment or treatment; isolate people for period of time un order to radically change attitudes and behaviors |
ex. prisons and mental hospitals
have locked doors, barred windows, constant supervision |
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tradition
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values and beliefs passed from generation to generation
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makes society conservative bc limits efficiency and ability to change
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rationality
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way of thinking that emphasizes deliberate, matter of fact calculation of the most efficient way to accomplish a particular task
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pays little attention to past and open to changes to get stuff done better or faster
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rationalization if society
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historical change from tradition to rationality as the main type of human thought
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bureaucracy
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organization model rationally designed to perform tasks efficiently
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6 key elements of ideal bureaucracy
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1. specialization
2.hierarchy of offices 3.rules and regulations 4 .technical competence 5.impersonality 6.formal, written communication |
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organizational environment
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factors outside an organization thay affect its operation
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includes tech, economy and political trends, current events, available workforce, and ther organizations
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where does informality come from
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personalities of leaders
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bureaucratic alienation
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dehumanize people it serves
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don't respond to personal needs; seen as case
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bureaucratic inefficiency and ritualism
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have too much red tape=important work doesnt get done
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bureaucratic ritualism
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focusing on rules and regulations to the point of undermining the organization's goals
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take focus away from stated goals
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bureaucratic inertia
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tendency of bureaucratic organizations to perpetuate themselves
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redefines goals
ex. agricultural dept |
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oligarchy
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the rule of the many by the few
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few leaders in charge of resources of entire organization
makes efficient but leaders abuse power distances leaders |
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scientific management
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application of scientific principles to the operation of a business or other large organization
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obsrtve, analyze, reform
leads to greater productivity and greayer social inequality btwn management and workers |
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3 challenges of formal organizations
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1. race and gender
2 . Japanese work organization 3. changing nature of work |
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open organization
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motivate employees to work harder and commit to company
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seek imput of employees
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female advantage
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1. value communication and share info more
2. flexible leaders and give employees more freedom 3. emphasize interconnectedness of all operations |
female=info focus
male=image focus |
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how formal organizations differ today from past
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creative freedom
competitive work teams flatter org greater flexibility |
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Mcdonaldization
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way of saying we model many aspects of life on approach taken by McDonald's
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ex. go to store with same stuff, 10 min oil change, atms
fast paced and specialized |
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4 principles of mcdonaldization
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1. efficiency
2. predictability 3. uniformity 4. control |
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intelligent organization
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more productive than ever, less alienation, creative freedom
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social category
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not social group
people who share status do not necessarily know or interact with each other |
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