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11 Cards in this Set

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  • Back

broker

assist clients with obtaining access to resources, makes referrals and also assists clients with navigating complex service systems. These duties can also include educating clients about treatment and resource options. The roles of a case manager and ----- are similar.

Enabler

assists clients with coping with difficult circumstances and engages clients in becoming active participants in the problem solving process. also works with individuals, families and groups to modify behaviors that can serve as obstacles to them achieving their goals.


identify and clarify problems to develop capacity to resolve problems

Mediator

involves resolving arguments or conflicts within micro, mezzo, or macro systems. At the macro level, helps various subsystems within a community, or a community work out their differences. At the micro and mezzo levels, assist in areas such as resolving divorce and child custody cases. remains neutral and does not side with either party in the dispute but rather helps opposing parties come to a mutually beneficial resolution.

Advocate

works towards appealing for the rights of individuals and in some cases, dis-enfranchised groups.Voices the concerns of the group and assists in obtaining resources, political power and social change. Involves stepping forward and speaking on behalf of the client system

Lobbyist

is a political acitivity that involves voicing the concerns of groups and communities with the goal of influencing and shaping local and national policy. Speak on behalf of the groups that they represent with politicians at the local and national level.

Facilitator

serves as a leader in a group.The group may be a family therapy group, a task group, a sensitivity group, an educational group, a self-help group, or a group with some other focus. May also apply to community practice - in this capacity, a facilitator brings together people and lines of communication, channeling their activities and resources towards the resolution of a shared goal.

Activist

seek institutional change on behalf of disadvantaged group.

operant conditioning

shaping behavior by changing consequences of behavior

classical conditioning

stimuli are linked together to create a learned response

organizers

work at the political level

managers

work as supervisors in many settings