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34 Cards in this Set

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Attitude

Favorable/unfavorable evaluative reaction toward something/someone seen in one's beliefs, feeling or intended behavior.

ABC's of Attitudes

Affect - feelings



Behavioral Tendency - what you can observe



Cognition - thoughts

Principle of aggregation

Effects of an attitude become more apparent when we look @ their average behavior

One's normal behavior

Self-conscious

In-touch w/ our own attitudes

Role

Set of norms defining how people in a certain position should behave

Foot-in-the-door phenomenon

Tendency to agree with larger requests after you've agreed to smaller requests.

Ex. "Give an inch, they take a mile."

Lowball Technique

Tactic for getting people to agree with something

Car salesman with "sticker price" versus actual price

Cognitive Dissonance Theory

When we justify our actions to make ourselves feel better about a certain behavior.

Self-presentation Theory

When we express consistent attitudes and behaviors to appear unchanged.

When a politician doesn't admit a past view point was wrong, so they stay the same.

Insufficient Justification

Internally justifying one's behavior when external justification is insufficient

Ex. Cashier steals money from register "because everyone else does it."

Self-perception Theory

Assume our actions are self-revealing;



When we're unsure of our attitudes, we observe our behaviors and the circumstances under which it occurs

Ex. Dr Finley saw student's head down, so he observed his behaviors to see if he was wrong

Over-justification Effect

Result of bribing people to do what they already enjoy doing

Self-Affirmation Theory

Theory that when people experience a threat to their image after an undesirable behavior, they compensate by affirming another aspect of their self

Norms

Rules for accepted and expected behavior

Personal Space

Buffer zone one likes to maintain around their body size

The Big 5

Emotional Stability


Extraversion


Openness


Agreeableness


Conscientiousness

Subservient

"Brown nosing" just to come across as equal, when in reality you're just a servant.

Persuasion

Act of inducing change in beliefs, attitudes or behaviors

Central Route to Persuasion

When interested people focus on the arguments & respond with favorable thoughts;

If arguments are weak, people may not be convinced, thus counter argue

Peripheral Route to Persuasion

People are focused on cues leading to acceptance

I.e. speakers attractiveness, "intelligent" accent, commonalities w/ speaker

Goal of Advertising

To change behavior

Credibility

Believability; relatability

I.e. former drug user.

Sleeper Effect

Delayed impact of a msg occurring when an initially-discounted msg becomes effective, as we remember the message but forgot the reason for discounting it

Perceived Expertise

Confidently Say things audience agrees with

Gender

Y chromosome - male


2 X chromosome

Gender roles

Set of behavior expectations for each gender

I.e. being a dancer vs being an athlete.

Similarity

Appeal to people who are like us

I.e. Campaigns using minorities to appeal to minorities.

Fear Arousing Effect

Making your point using fear

I.e. Pictures showing effects of smoking or STDs

One-sided Argument

Leads informed audience to think of counterarguments & see communicator is biased

Primary Effect

When the first item presented has the most influence

Recency Effect

Info presented last sometimes has the most influence

2- step Flow of Comm

Process where media influence often occurs thru opinion leaders, who then influence others

Comprehension

One of 1st steps in persuasion process.

I.e. if they understand, perhaps they are more likely to listen

Distraction Disarms Counterarguing

Distracting audience with something long enough to get counterarguments heard