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34 Cards in this Set
- Front
- Back
- 3rd side (hint)
Attitude |
Favorable/unfavorable evaluative reaction toward something/someone seen in one's beliefs, feeling or intended behavior. |
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ABC's of Attitudes |
Affect - feelings Behavioral Tendency - what you can observe Cognition - thoughts |
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Principle of aggregation |
Effects of an attitude become more apparent when we look @ their average behavior |
One's normal behavior |
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Self-conscious |
In-touch w/ our own attitudes |
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Role |
Set of norms defining how people in a certain position should behave |
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Foot-in-the-door phenomenon |
Tendency to agree with larger requests after you've agreed to smaller requests. |
Ex. "Give an inch, they take a mile." |
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Lowball Technique |
Tactic for getting people to agree with something |
Car salesman with "sticker price" versus actual price |
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Cognitive Dissonance Theory |
When we justify our actions to make ourselves feel better about a certain behavior. |
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Self-presentation Theory |
When we express consistent attitudes and behaviors to appear unchanged. |
When a politician doesn't admit a past view point was wrong, so they stay the same. |
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Insufficient Justification |
Internally justifying one's behavior when external justification is insufficient |
Ex. Cashier steals money from register "because everyone else does it." |
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Self-perception Theory |
Assume our actions are self-revealing; When we're unsure of our attitudes, we observe our behaviors and the circumstances under which it occurs |
Ex. Dr Finley saw student's head down, so he observed his behaviors to see if he was wrong |
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Over-justification Effect |
Result of bribing people to do what they already enjoy doing |
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Self-Affirmation Theory |
Theory that when people experience a threat to their image after an undesirable behavior, they compensate by affirming another aspect of their self |
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Norms |
Rules for accepted and expected behavior |
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Personal Space |
Buffer zone one likes to maintain around their body size |
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The Big 5 |
Emotional Stability Extraversion Openness Agreeableness Conscientiousness |
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Subservient |
"Brown nosing" just to come across as equal, when in reality you're just a servant. |
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Persuasion |
Act of inducing change in beliefs, attitudes or behaviors |
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Central Route to Persuasion |
When interested people focus on the arguments & respond with favorable thoughts; |
If arguments are weak, people may not be convinced, thus counter argue |
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Peripheral Route to Persuasion |
People are focused on cues leading to acceptance |
I.e. speakers attractiveness, "intelligent" accent, commonalities w/ speaker |
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Goal of Advertising |
To change behavior |
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Credibility |
Believability; relatability |
I.e. former drug user. |
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Sleeper Effect |
Delayed impact of a msg occurring when an initially-discounted msg becomes effective, as we remember the message but forgot the reason for discounting it |
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Perceived Expertise |
Confidently Say things audience agrees with |
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Gender |
Y chromosome - male 2 X chromosome |
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Gender roles |
Set of behavior expectations for each gender |
I.e. being a dancer vs being an athlete. |
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Similarity |
Appeal to people who are like us |
I.e. Campaigns using minorities to appeal to minorities. |
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Fear Arousing Effect |
Making your point using fear |
I.e. Pictures showing effects of smoking or STDs |
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One-sided Argument |
Leads informed audience to think of counterarguments & see communicator is biased |
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Primary Effect |
When the first item presented has the most influence |
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Recency Effect |
Info presented last sometimes has the most influence |
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2- step Flow of Comm |
Process where media influence often occurs thru opinion leaders, who then influence others |
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Comprehension |
One of 1st steps in persuasion process. |
I.e. if they understand, perhaps they are more likely to listen |
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Distraction Disarms Counterarguing |
Distracting audience with something long enough to get counterarguments heard |
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