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106 Cards in this Set
- Front
- Back
Introspection
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The process whereby people look inward and examine their own thoughts, feelings and motives (pg 122)
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self-perception theory
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the theory that when our attitudes and feelings are uncertain or ambiguous, we infer these states by observing our behaviors and the situation in which it occurs (129)
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impression management
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The attempt by people to get others to see them as they want to be seen - John F. Kennedy presented himself as a healthy man ready to face any challenge when in fact he was very sick and took lots of meds for much of his presidency (142)
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ingratiation
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The process whereby people flatter, praise, and generally try to make themselves likeable to another person, often of higher status (142) - sucking up, can backfire if the person realizes you are being insincere
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impact bias
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The tendency to overestimate the intensity and duration of our emotional reactions to future negative events - people overestimate how dreadful they will feel following a romantic breakup or losing a job
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self-persuasion
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A long lasting form of attitude change that results from attempts at self-justification. Lasts longer than regular persuasion because it is internal and not from external pressures. - A mild threat not to play with a toy left children trying to believe that playing with it would be undesirable. (165)
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the Ben Franklin Effect
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When asked to do a favor for someone, you convince yourself afterward that you like them / they are attractive / you have good feelings about them. (167-168)
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empathy
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The ability to put oneself in the shoes of another person and to experience events and emotions (joy and sadness) the way that person experiences them (328)
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empathy-altruism
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The idea that when we feel empathy for a person, we will attempt to help that person purely for altruistic reasons, regardless of what we have to gain.
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Eros & Thanatos
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Freud's two ideas: Eros = the instinct toward life, posited by Freud & Thanatos = an instinctual drive toward death, leading to aggressive actions
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Schacter and Singer's 2-Factor Theory of Emotion
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1. physiological arousal (run / heart pound) 2. cognitive label (I'm afraid / danger) --> fear (emotion)
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Attribution of source (example)
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Look at that car! I must be in love.
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Physiological state (example)
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My heart is pounding
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Social comparison theory
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People want accurate feedback about their abilities and attitude and prefer object, non-social standards.
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Social comparison targets (lateral, downward, upward)
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Lateral - target doing about the same (most informative, self-evaluation), Downward - doing worse (self-enhancement), Upward - doing better (people are good at selectively choosing targets to meet)
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Students studying to be accountants and lawyers were given articles about the achievements of exceptional teachers and accountants. What was their reaction?
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Because it was relevant to them, the articles were more likely to provoke inspiration and positive self-evaluations.
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Upward comparisons were most effective if....
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Social comparison target is similar, relevant and attainable.
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Self-presentation
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People are biased to see themselves in a favorable light
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Self-handicapping
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Behaviors designed to create obstacles and excuses for themselves so if they do poorly on something, they can avoid self blame. (Drinking before an exam, purposefully not studying, sick the next day)
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Self-handicapping Bias
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Avoid painful attribution for failure by creating or taking advantage of ambiguity / uncertainty. Protects ego and makes us feel better.
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Example of a self-handicapping bias
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"It wasn't that I didn't study...it was the noise in the room / distractions"
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Why not self-handicap when something is easy?
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Because success is expected
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Why self-handicap when something is unsolvable?
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Because future success is uncertain
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Discounting
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Eliminate the internal cause if external causes are available (creates an external and unstable attribution)
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Augmentation
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Succeed despite the odds (make an internal attribution)
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The Spotlight Effect
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We overestimate the extent to which we're in the public eye / people think about our appearance
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Self-regulation
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controlling the self takes effort, it is a limited resource
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Examples of self-regulation
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Dieters eat more after failure on a problem-solving test compared to after success or non-dieters who fail. Participants are more likely to be aggressive against a peer who insults them after a self-regulation task.
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Cognitive Dissonance Theory
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Discrepancies between attitudes and behavior can produce psychological discomfort in the form of an aversive arousal. If the person cannot change the behavior, the attitude will often be changed to come in line with the behavior in order to reduce dissonance.
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3 Necessary Components of Cognitive Dissonance
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1. Feeling of Personal Responsibility (negative consequences were freely chosen) 2. Physiological arousal 3. Attribution of arousal to own behavior
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Ways to reduce dissonance
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Change your attitude, change your perception of the behavior (I hardly ate any chocolate), minimize the importance of the conflict, reduce perceived choice (I had no choice), change behavior
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3 types of cognitive dissonance
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1. Justifying attitude 2. Justifying effort 3. Justifying difficult decisions
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People were told to tell friends how much fun an experiment was. Why did the people paid $1 have a bigger attitude change about the experiment than the people paid $20?
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The people paid $1 had an INTERNAL JUSTIFICATION (they had an attitude change). Those who were paid $20 had an EXTERNAL JUSTIFICATION (minimal attitude change because of the reward).
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Justifying effort
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The tendency to increase liking for something we worked hard to attain (being embarrassed in a hazing ritual to join a fraternity)
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Postdecisional dissonance
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Dissonance aroused after making a decision, reduced by enhancing how much you like the chosen option and devaluing the options you rejected. "Spreading of the Alternatives"
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Counteradditudinal Advocacy
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Stating an opinion or attitude that runs counter to one's private attitude, belief, or behavior
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For behavior change to work, the people must:
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publicly advocate the desired behaviors, be induced to think about their own failures to show these behaviors in the past
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Prosocial behavior
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any act performed with the goal of benefitting another person
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Altruism
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motive / desire to help another person even if it involves a cost (or at least no benefit to the helper)
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Evolutionary psychology
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we frequently choose the option that would prolong the lifespan of someone / our species
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Kin selection
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behaviors that help a genetic relative are favored (saving twin before mother)
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Why do we help non-kin? The idea of reciprocity
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Why do we help non-kin? The idea of reciprocity
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Social-responsibility norm
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We should help those who are dependent on us
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Norm of justice
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we should help those who deserve help
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Social Learning Theory
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Helping is learned through observation and reinforcement, children learn to help by being rewarded, but as people mature, reinforcements become less necessary.
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Social Exchange Theory
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maximize rewards, minimize costs. People will help when the rewards are high relative to the costs
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Social Rewards
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social approval, feeling good about yourself, increasing likelihood of being helped in the future
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Social Costs
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physical danger, time, embarassment, guilt
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Social Rewards
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social approval, feeling good about yourself, increasing likelihood of being helped in the future
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Women are more likely to give _______, _____ help
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long term, nurturing help
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Men are more likely to help __ _________, especially when there is an audience, potential danger to them, or a woman who needs help.
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help in emergencies
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Religiosity
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Religious people are only slightly more likely to help. They are more likely to provide planned help like volunteering and charity.
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Mood
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good moods can lead to helpful behavior
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Good moods make us
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increase our self-awareness and see the good in people (positive thoughts positive behavior)
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Negative-State Relief Hypothesis
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People help to alleviate their own bad mood by helping others
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Guilt
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Feelings of gulit tend increase the likelihood of helping. (The people that broke their camera were more likely to help others)
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Urban Overload Hypothesis
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People living in cities are constantly overwhelmed with stimulation, so they keep to themselves.
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The ____ bystanders who witness an emergency the ____ likely one of them will help
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The more bystanders who witness an emergency the less likely one of them will help
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Step 1: Noticing the Event. Smoke Filled Room Study?
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One person alone in a room noticed the smoke and reacted to it very quickly. In a room filled with people when someone notices the smoke, they don't respond for a long time because they expect someone else to first.
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Step 2?
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Interpreting the Event as an emergency
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What prevents step 2?
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Being uncertain that it is an emergency (ambiguity), pluralistic ignorance
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Pluralistic Ignorance
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The state in which people mistakenly believe that their own thoughts and feelings are different than those of others, even though everyone's behavior is the same.
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Step 3?
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Assume responsibility
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Diffusion of Responsibility
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Each bystander's sense of responsibility to help decreases as the number of bystanders increases. As people are alone, they tend to feel more responsible.
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Step 4?
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Decide how to help
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Step 5
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Must actually provide help
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Audience Inhibition
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Fear that others will evaluate them negatively if they intervene and the situation is not an emergency or if they do not do something correctly
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Ways to increase the likelihood that bystanders will intervene
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reduce uncertainty (ambiguity), increase responsibility, increase self-awareness, give specific instructions, teach others about the bystander effect
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Aggression
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Any form of intentional behavior aimed at doing harm to another person (who is motivated to avoid such treatment)
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Key ways to recognize aggression
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Intentional behavior, aimed at another person, victim wants to avoid harm
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Aggression is not just _____
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Aggression is not just violence
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Types of aggression
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Hostile, instrumental, relational
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Hostile aggression
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The harm inflicted is an end in itself (punching someone in a fight)
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Instrumental aggression
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The harm inflicted is a means to some other end (muggings, football -- have another reason for fighting)
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Relational
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Manipulates (excluding someone from a group)
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Women tend to be
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more relationally / covertly aggressive
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Men tend to be
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more physically / overtly aggressive
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Instinct Theory (Freud)
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Thanatos - instinctual drive toward death, resulting in aggressive behavior, and energy must be turned into something useful / positive
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Hydraulic theory
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Unexpressed emotions build up and are explosive
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Evolutionary Theory
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Aggression to environmental cues evolved over evolutionary time because aggression has helped our ancestors survive
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Neural biological factors of aggression
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Amygdala stimulation related to aggression
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Aggression related to hormones
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Higher levels of testosterone leads to more aggression. Less serotonin also leads to more aggression
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Why does alcohol lead to aggression?
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Lowered inhibitions, more primitive brain structures (reduced cerebral cortex activity, increased midbrain activity -- fight or flight activity)
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Social Learning Theory of Aggression
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We learn social behavior by observing and imitating and by being rewarded or punished
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A child who watches their aggressive parents behavior...
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Has an increased chance of remembering the behavior and being aggressive when they are older.
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Who / What do we learn from? Society / Culture, Parents, Media
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Society / Culture - gang initiation and cultures of violence Parents - physically punitive parents tend to have physically aggressive children Media - Exposure to violent TV / video games increases aggressiveness
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Frustration
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Perception that you're being prevented from attaining a goal
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Frustration - Aggression
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Frustration increases the probability of an aggressive response
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Frustration --> anger --> ?
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Aggression (or ready to become aggressive)
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Aversive Situations example, how does pain affect participants?
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Hand in lukewarm or cold water; participants in cold water were more irritable and more likely to be aggressive.
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Aversive Situations example, how does heat affect participants?
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More violent crimes committed in summer months, riots likely to occur on hot days, and participants in a hot room are more likely to report feelings that are aggressive / hostile on questionnaires.
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Excitation Transfer Theory
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Arousal created by one stimulus can be misattributed to a second stimulus. Arousal from exercise, violent movies, a frightening situation etc., can be attributed to emotions like anger which can lead to aggression.
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Aggressive cues / stimuli
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The presence of objects associated with aggression (guns etc) can increase the probability of aggression
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Weapons Effect
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Priming of hostile thoughts, memories, scripts (children who played with toy guns were more likely to knock down another child's blocks)
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Experience with weapons influences aggressive thoughts
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Pictures of hunting guns are more likely to prime aggressive thoughts among nonhunters, whereas pictures of assault guns were more likely to prime aggressive thoughts among hunters. Men who belong to a shooting association are less aggressive, angry and impulsive than men who do not belong to one.
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Factors of aggression
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Aggressive thoughts (scripts), negative affect / mood, hostile attributions
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Aggression comes from
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biological factors, learned factors, personal factors and situational factors
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Catharsis
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The idea that observing or engaging in aggression relieves pent-up aggressive tendencies, and thus makes one less likely to aggress in the future
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Examples of catharsis
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Hitting pillows, breaking dishes etc.
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During the exit interview of Ebbeson's study of workers who were either laid off or voluntarily left their job...
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Those who vented about their supervisor were angrier and more aggressive.
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Bushman's research (angered patients who either hit a punching bag or sat quietly)
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He PREDICTED that venting patients were less aggressive, however he was wrong; those who hit the punching bag were more aggressive.
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Why doesn't catharsis work? (3 reasons)
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Watching violence on TV or acting aggressively "teaches" us how to aggress (social learning theory). Observing aggression increases arousal and hence the likelihood to behave aggressively. If aggressing feels good, that reward makes it more likely the aggression will reoccur in the future.
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Meta-analysis
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Presents a picture of the overall pattern of results across studies. All of the meta-anaylses done support the hypothesis that exposure to violent TV and video games increase the risk of later aggressive / antisocial behavior.
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Violent TV watching predicts later ______, but ________ does not predict later ________.
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Violent TV watching predicts later aggression, but aggression does not predict later violent TV watching.
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Why does violent media increase aggression? Short term
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Short term (limited exposure to violence): imitation (learning), weakens inhibitions, increases arousal, priming (increasing style of thoughts / scripts)
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Why does violent media increase aggression? Long term
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Expectations (more likely to view someone's behavior as aggressive), scripts (how to act aggressively in situations, learn to handle conflict with aggressive behaviors), attitudes / beliefs (seeing or engaging in aggression makes it seem more acceptable), and desensitization (we are less likely to engage / disagree with aggression because so many others are doing it)
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