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18 Cards in this Set

  • Front
  • Back

Descriptive Norms

Describe hoe people behave in a given situation.

Injunctive Norms

Describe what people ought to do in a given situation; the approved behaviour in a situation

Pluralistic Ignorance

A misperception that occurs when each individual in the group privately rejects a group's norms but believes that the other embers of the group accept these terms.

Signal Amplification Bias

When people perceive you to have more interest in something than you actually do.

Informational Influence

Leads a person to conform to the behaviour of others because they believe that the others beliefs are correct (Muzafer Sherif's auto kinetic effect).

Private Conformity

People change their private view and conform to the group norm because they believe the others are right.

Normative Influence

The influence that produces conformity when a person fears the negative social consequences of appearing deviant (Asch's line length test).

Public Conformity

When people conform because they want to publicly agree with others, even though in reality, they realize that the answer in incorrect.

Social Impact Theory

The presence of particular group members may also influence conformity.

Minority Influence

Less common, more lasting than behavioural conformity produced in the studies on majority influence.

Reciprocity

The pressure to reciprocate someone else's behaviour.

Door-in-the-Face Technique

You first make a big request and then make a smaller one.

Thats-not-all Technique

Influencer begins with an inflated request and then decreases its apparent size by offering a discount or bonuses.

Foot-in-the-Door Technique

First making a small, reasonable request then following up with a bigger one.

Lowballing

Influencer secures compliance with a request but then increases the size of that request by revealing hidden costs.

Scarcity

Limiting people's opportunity to act in terms of time or number.

Deadline

Creating the illusion (false) of a strict deadline in which to act.

Hard-to-Get

The fear that scarcity of something will be soon unavailable.