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61 Cards in this Set

  • Front
  • Back
Persuasion
The process by which a message induces change in beliefs, attitudes, or behaviors.
Central route to persuasion
Occurs when interested people focus on the arguments and respond with favorable thoughts.
Peripheral route to persuasion
Occurs when people are influenced by incidental cues, such as a speaker's attractiveness
Four elements of persuasion
The communicator, the message, method of communication, audience
Sleeper effect
A delayed impact of a message that occurs when an initially discounted message becomes effective, as we remember the message but forget the reason for discounting it.
Credibility
Believability. A credible communicator is perceived as both expert and trustworthy.
Perceived expertise
part of credibility, the degree to which the person seems to be an expert. We are more likely to believe this person
Perceived trustworthiness
eye contact, not trying to persuade, argue against their own self-interest. Fast talkers, lab coats, etc.
Attractiveness
We're more likely to be persuaded by those who are attractive or those who are similar to us.
Virtual reality studies
Stanford researchers used virtual reality to simulate a persuasion situation, they found that when the partner you're speaking to mimics you then you are more likely to believe them
Effect of good feelings
Those in a good mood are more likely to listen and be persuaded than those who are unhappy
Effect of arousing fear
More likely to change behavior when the argument is preventing something bad but not when promoting good.
Discrepancy
When there is a large amount of discrepancy the argument it more likely to be accepted when from a credible source.
One sided vs. two sided appeals
Two sided works best with those initially opposed but one sided is best with those who initially agree.
primacy effect
we believe what we hear first
Asch's primacy study
read a string of adjectives ranging from positive to negative about a person and then flipped it and read to another group. The groups believed whatever they heard first.
recency effect
we believe what we hear most recently, primacy effect is more prevalent.
primacy and recency figure
1, 2......... 1 accepted
1............2, 2 accepted
life cycle explanation
attitudes change over time
generational explanation
societal views change while people's don't
Knowing the argument beforehand...
helps you create counterarguments and will be less persuasive
Distractions...
inhibit your ability to counter the argument
need for cognition
The motivation to think and analyze. Assessed by agreement with items such as "The notion of thinking abstractly is appealing to me" and disagreement with items such as "I only think as hard as I have to."
Social Facilitation
Current meaning: the strengthening of dominant (prevalent, likely) responses in the presence of others.
co-actors
co-participants working individually on a noncompetitive activity.
evaluation apprehension
concern for how others are evaluating us
effects of social arousal
presence--> arousal-->strengthens dominant responses which can enhance easy behavior or impair difficult behavior
distraction (social influence)
paying attention to others or some other thing instead of the task
Mere presence
the simple presence of others may be a social facilitation factor, even if they are not being evaluative.
Three factors: Aiello and Douthitt., 2001
1. Evaluation apprehension
2. Distraction
3. Mere presence
Social Loafing
tendency for people to exert less effort when they pool their efforts toward a common goal than when they are individually accountable
free riders
People who benefit from the group but give little in return
Group Polarization
group-produced enhancement of members’ preexisting tendencies; a strengthening of the members’ average tendency, not a split within the group.
8 symptoms of groupthink
o An illusion of invulnerability
o Unquestioned belief in the group’s morality
o Rationalization
o Stereotyped view of opponent
o Conformity pressure
o Self-censorship
o Illusion of unanimity
o Mindguards
Illusion of invulnerability
group is infallible
unquestioned belief in the group's morality
ignorance of ethical and moral issues because the group believes it is moral
Rationalization
justifying the proposed initiative instead of critiquing and rethinking
stereotyped view of opponent
enemy is too evil to deal with any other way
conformity pressure
ridiculing those who do not fall in line
self-censorship
not saying anything because it won't help
illusion of unanimity
participants believe everyone is in line
Mindguards
preventing information from being revealed
leadership
The process by which certain group members motivate and guide the group
Task Leadership
Leadership that organizes work, sets standards, and focuses on goals
Social leadership
Leadership that builds teamwork, mediates conflict, and offers support.
prejudice
A preconceived negative judgment of a group and its individual members
Stereotype
A belief about the personal attributes of a group of people. Stereotypes are sometimes overgeneralized, inaccurate, and resistant to new information.
Discrimination
Unjustified negative behavior toward a group or its members.
Racism
An individual's prejudicial attitudes and discriminatory behavior toward people of a given race, or institutional practices (even if not motivated by prejudice) that subordinate people of a given race
IG4. hegu
punto yuan
Rige cara/boca,elimina viento externo, drenaje y diaforesis del sist superficial, regula wei qi y refuerza sist, supeficial,, estimula dispersion del pulmon, restaura el yang, punto analgesia para boca y cara, induce parto, regula qi cara, enf sentidos cronicas y agudas, viento en cabeza sin flema
just-world phenomenon
The tendency of people to believe that the world is just and that people therefore get what they deserve and deserve what they get.
subtyping
Accommodating individuals who deviate from one's stereotype by thinking of them as "exceptions to the rule."
subgrouping
Accommodating individuals who deviate from one's stereotype by forming a new stereotype about this subset of the group.
Stereotype threat
A disruptive concern, when facing a negative stereotype, that one will be evaluated based on a negative stereotype. Unlike self-fulfilling prophecies that hammer one's reputation into one's self-concept, stereotype threat situations have immediate effects.
Kennedy's groupthink solutions
Open climate, Avoided isolation, Critical evaluation, Avoid being directed
How to combat social loafing
Encourage group loyalty
Develop personal relationships
Create rules of conduct
Make a team contract/team goal
Have individual accountability
Designate specific duties
Have peer evaluation
Frequently evaluate progress
Others' presence leads to?
Either Individual efforts evaluated or Individual efforts pooled and NOT evaluated
Evaluation apprehension leads to
Arousal (Social Facilitation)
No evaluation apprehension leads to
Less arousal (Social Loafing)
GLAD LEPR
Team Goal, Group Loyalty, Individual accountability, Specific duties, Rules of conduct (laws), peer evaluation, evaluate progress, develop relationships.
ALCSRS
Factors of persuasion
Authority
Liking
Consistency
Scarcity
Reciprocity
Social Proof