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13 Cards in this Set

  • Front
  • Back
Conformity
Indirect pressure (conformity) - 1) tendency for people to adopt behaviors, attitudes, and values of other members of a group. 2) A change in behavior or belief as a result of real or imagined group pressure
Compliance
- conformity that involves publicly acting in accord with social pressure while privately disagreeing, Zimbardo study, six bases of social power, request
Obedience
Obedience (most direct)- acting in accord with a direct order, Milgram study
Private Conformity (Acceptance)
Conformity that involves both acting and believing in accord with social pressure
Public Conformity
accepting belief in public but privately rejecting it
Informational influence
Sherif study (dot moving in the dark), conformity occurring when people accept evidence about reality provided by other people.
Normative influence
Asch study (lines’ length), conformity based on a person’s desire to fulfill others’ expectations, often to gain acceptance.
4 major studies: Sherif, Asch, Milgram, Zimbardo
Sherif study- indirect pressure, informational influence, private compliance, norm formation

Asch study- indirect pressure, normative influence, public compliance, conformity

Milgram study- direct pressure, normative influence, public compliance, obedience

Zimbardo study- direct pressure, normative influence, public compliance
When do people conform?
Unanimity
Group size (3-5 is the prime number)
Group cohesion
Salient norms
Public commitment
Culture influence
Age differences
Mindlessness
Power base
What are the six power bases?
Reward → compliance
Coercion → resistance
Expertise → commitment
Information
Referent power → commitment
Legitimate authority → compliance/commitment
Principles influencing compliance?
1)Liking
2)Commitment
3)Scarcity
4)Reciprocity
5)Social Validation (Modeling)- using other people’s choices to check whether a choice is correct or not, people frequently look to the behavior of similar others for social validation.
6)Authority
Sequential Request Strategies
1)The foot-in-the-door: gain a target’s compliance with a small request → make a related, larger request, commitment and consistency

2)The low-ball: get an agreement to a specific agreement → change the terms of the agreement, commitment and consistency

3)The door-in-the-face: have large favor rejected then make separate smaller request, reciprocity

4)The “That’s not all”: withdraw initial favor then alter the exchange rate in their favor, reciprocity

5)Bait & Switch: advertise something at a low price → switch to a product with higher price

6)Labeling: assign the target a trait label e.g. call them generous
Factors affecting resistance to obedience
Individual differences (anticonformists)

Personal responsibility

Lack of unanimity

Increase closeness of victim

Victim’s suffering is made salient

Increase distance of authority

Encouragement to question motives of authority