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24 Cards in this Set

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impression management

form of communication that employs not only verbal language but also face work, gestures, gait, posture, and body language - employed to express a desired action/emotion

front stage vs. back stage

Goffman refers to front stage as the role an individual has for the public - how one portrays themselves in public settings (in presence of others) VS. back stage which is the private psychological thinking and expressions - unedited thoughts that are not altered to conceal or reveal anything

impressions given vs. impressions given off

impressions given - the messages individuals send to others (those who they interact with confiding in wishes, feelings, intentions, and selves) are intended by the individual.


impressions given off - not intended, accidental messages that may embarrass actors if they are aware of them

impression management of aces

Aces and Aces will purposefully reveal their marks because they did well. If they are with other aces they will freely expose their mark because they are not worried about hurting anyone's feelings because they all know that everyone did equally well or slightly better. They will often talk about how easy the test was. Exact grades are to be revealed, critical reviews of each question on exam, open exchange of study tactics - those who did better will win at who has the best study tactic. Norms of modesty are stretched


Aces and Bombers


always willing to interact w bombers


will try to guess how a bomber did before asking - this will determine how they phrase the question


immediately comment on difficulty of test and remind bombers of disclaimers before they wrote the exam


will act as though they were lucky

impression management of bombers

bombers - ace:


will try to avoid aces


accustomed to signs of success in aces - learn to avoid these signs + people


will try to be a gracious loser


use disclaimers as to why they did poorly: ex. did not have enough time to study, or if i had studied i would have done as well as you


bomber - bomber:


closed private encounters


stand in cluster away from aces


PITY PARTY


blames prof


discusses impossibility of demands from class

five revelation strategies?

1. repressed bubbling: students receive unexpected good grade and are so excited they cannot contain it. not seen as a bragger because they are visibly so happy in spite of themselves


2. accidental revelation: students permit an accidental display of grade - ex. leaving test paper face upward as they pretend to be humble


3. passive persuasion: visible conscious cues displaying the good grade, ex. smiling broadly, or giving unusual positive signs to raise curiosity of other students


4. active persuasion: solicit response from others. searches for inquiry and initiate conversation forcefully/at any opportunity


5. question-answer chain rule: individual asks student how they did, and in turn student must ask that individual how they did out of courtesy

example of repressed bubbling

trying to keep to oneself but unable to conceal good news because they are unable to control the smile. sitting through class anxiously happy and trying not to smile

example of accidental revelation

briefly placing paper with grade face upward sideways on desks facing direction where other students are sitting

example of passive persuasion

giving an unusual positive sign after receiving test paper to elicit curiosity in other students who will thus ask how they did

examples of active persuasion

catching others' eyes, raising eyebrows to signal inquiry, inclining bodies toward another to initiate conversation

examples of question-answer rule

asking student how they did to ensure they ask u how you did. forces other student to ask due to courtesy

example of foot in door approach

asking student about question that they supposedly did not get - allows them to eventually lead the conversation to talking about marks

example of selective revelation

hiding excitement of grades with students but revealing good news to family or friends

example of absenteeism

missing class due to "sickness" when really it's just to avoid receiving mark back to avoid being asked about grades

example of lying

saying you got 10% higher than what you actually got to avoid shame of low grade

example of empathetic concealment

shoving grade paper into binder to signal to other students that grades are not to be discussed !

example of subtle concealment

concealing test paper with another paper, but still having it seen. "accidentally" having arm covering grade

example of adopt and nonchalance

laying low, clenched teeth, disappointed expression or not even bothering to look at grades

Dramaturgical Perspective

focuses on the strategies people use to convey to others that they really are who they claim to be


people are viewed as actors with a front stage and a back stage


back stage - low in norm regulation; able to think free of constraint. let "I" govern behaviour


front stage - high in impression management, exhibit stage performances to convey a desired self image - where most of social interactions take place


unit of analysis - individual/interaction


methodology - participant observation, in-depth interviews

impression management

self presentations designed to gain approval

saving face

recovering/avoiding public disgrace

Ethnomethodology

focuses on how members of a society make sense of the situations they encounter (methods through which reality is constructed)


people create a social construction of meaning


unit of analysis - individual/interaction


method - breaching experiments

accounts

explanations people generate to give meaning to their experiences in specific situations

breaching experiments

intentionally break a social norm to see how individuals maintain their sense of reality


proves the fragile nature of realties and how readily they are disrupted when people fail to apply basic rules of social interaction