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36 Cards in this Set
- Front
- Back
The process by which an individual acts or reacts to others
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Social Interaction
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Treating others as friends or supporters
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Supportive Interaction
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Interaction in which 2 people offer each other something in order to gain a reward in return
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Exchange
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Interaction in which 2 or more people work together to achieve a common goal
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Cooperation
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Treating others as competitors or enemies
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Oppositional Interaction
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2 or more people following mutually accepted ruled trying to achieve the same goal before the other does
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Competition
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2 or more people disregarding any rules trying to achieve their goal by defeating the other
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Conflict
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People actively interpret each other's actions and reactions and behave in accordance with the interpretation
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Symbolic Interaction
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Body language and the use of body movements
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Kinesics
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The use of space in a way to communicate
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Proxemics
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Linguistic styles that reflect the different worlds of women and men
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Genderlects
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Method of analyzing social interaction as if the participants were performing on stage
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Dramaturgy
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The separation of our role-playing as outward performance from our inner self
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Role Distance
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The process by which people create through social interactions certain ideas, feelings, and beliefs about their environment
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Social Construction of Reality
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The analysis of how people define the world in which they live
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Ethnomethodology
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The study of practice of humor
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Humorolgy
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"If people define situations as real, they are real in their consequences"
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Thomas Theoreom
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A modern Western organization defined by Weber as being rational in achieving its goal efficiency
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Bureaucracy
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Leaders who achieve group harmony by making others feel good
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Expressive Leaders
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A group whose activities are rationally designed to achieve specific goals
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Formal Organization
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The tendancy for members of a cohesive group to maintain a consensus to the extent of ignoring the truth
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Groupthink
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The privelege that allows leaders to deviate from their group's norms
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Idiosyncrasy Credit
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A group formed by the informal relationships among members of an organization-based on personal interactions, not on any plan by the organization
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Informal Organization
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The group to which an individual is strongly tied as a member
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In-Group
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Leaders who achieve their groups goal by getting others to focus on task performance
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Instrumental Leaders
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Leaders who let others do their work more or less on their own
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Laissez-Faire Leaders
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Theories that suggest what we should do to achieve our goals
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Normative Theories
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A group of which an individual is not a member
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Out-Group
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The observation that "Work expands to fill the time available for its completion"
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Parkinson's Law
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The observation that "In every hierarchy, every employee tends to rise to his or her level of incompetence"
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Peter principle
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Webers term for the process of replacing subjective, spontaneous, informal and diverse ways of doing things with a planned, objective, formally unified method based on abstract rules
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Rationalization
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A group that is used as the frame of reference for evaluating one's own behavior
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Reference Group
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A number of people who have something in common but who neither interact with one another nor gather in one place
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Social Category
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A number of people who happen to be in one place but do not interact with one another
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Social Aggregate
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A collection of people who interact with one another and have a certain feeling of unity
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Social Group
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A web of social relationships that link individuals or groups to one another
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Social Network
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