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45 Cards in this Set

  • Front
  • Back
Attitudes
Evaluation of persons, things, issues
An affective component
emotional reaction to the target

ex. "I don't like the smell of cigarettes"
A behavioral component
How you act toward the target

ex. "I don't associate with people who smoke"
A cognitive component
Knowledge and beliefs about the target

ex."I believe smoking is dangerous"
Cognitive consistency
We want our behaviors to be consistent with our attitudes
Dissonance
Behaviors are inconsistent with attitudes
-especially with negative outcomes
-ex. "I like Jeff Dunham, but I did not go see him"
- Can be uncomfortable, motivated to reduce
Reduce if...your choice to behave as you did
ex: "I could have gone see Jeff Dunham, but I just didn't"
Reduce if...negative consequences are your own fault
ex. "Its my fault. I never went to get tickets"
Reduce if...anticipated the bad consequences
ex. "I knew I would be disappointed to not see him"
Reduce if...dissonance will make you look bad
ex."My friends think its strange I didn't go"
Theory of planned behavior
behavior is influenced by INTENTIONS
Intentions are a function of...
Attitude
Opinions of important others (subjective norm)
Perceived control
Attitudes are formed from...
beliefs
Cognitve consistency framework:
New attitude + old behavior = dissonance

-Resolve dissonance by performing new behaviors
Theory of Planned Behavior Consistency:
New attitude- new intention IF attitude is emphasized

-May also have to change attitudes of important others and/or perceived control
Central
Careful treatment of information

Think about it, check accuracy
Quality of information
Do this when issue is one of importance to us
Peripheral
Respond to features of information

Number and length of arguments
Who is making the argument
Do this when issue is not important to us, overloaded, distracted
Resistance related to:
Centrality of issue to self-concept
Feeling invulnerable—issue will not affect me
Negative past experience with new attitude
What if we just target behavior, don’t worry about attitude?
Pro: Easier to do

Con: Might not last (but that might be OK)

Influence
Compliance:
Go along with what someone asks you to do
Conformity:
Change behavior to match what others are doing
Power
Some people have a social role with power

Resource to make people do something
Legitimate power:
A social role gives the ability to make things happen
Reward power:
Give people something positive if they change
Coercive power:
Give people something negative if they don’t change
Expert power:
Special knowledge about the behavior
Informational power:
Tell the person something valuable about the behavior
Referent power:
A model for others
Reciprocity
They have done something nice for you, now you need to do something nice for them
Two types of normative influence:
Injunctive norm (what is approved of)
Descriptive norm (what people are doing)
Social Norms Marketing
Use of conformity pressure to decrease problem behaviors

Usually used to target such behaviors in high school and college students (drinking, smoking)

Basic idea: Show that most students do not perform problem behavior
Prejudice:
Negative feelings about a group
Racism:
Negative feelings about ethnic group
Stereotype:
Beliefs about members of the group
Discrimination:
Negative behavior toward disliked group
Old-fashioned racism:
White superiority
Segregation of races
Withhold resources from minority races
Aversive Racism:
Negative affect toward minorities
Belief in equality
Avoid interacting with minorities
Symbolic Racism:
Discrimination doesn’t exist
Minorities don’t try
Resentment of special treatment of minorities
Implicit stereotypes:
Well-learned, automatic reactions to outgroups
Uncontrollable
Evolutionary:
Be on guard against hostile other tribes
Conflict over resources:
Prejudice usually less severe in wealthier countries
Social dominance:
Belief in need for hierarchies
Paternalism:
High groups must take care of low groups
Low groups must defer to high groups
Legitimizing myths:
“If a group is low, it’s their own fault”
Contact Hypothesis:
Prejudice results from lack of experience with outgroup members

So, should decrease as experience increases