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1298 Cards in this Set

  • Front
  • Back

What is EPME's structured thinking process?

IDDP or Identify, Differentiate, Determine, and Predict

What are the three institutional competencies?These ICLs were drawn from AFI -361 EFS, AF Doctrine 1-1, The AF Core Values and CJCSI 1805.01

Organizational, People/Team and Personal.

This organizational sub competency requires an understanding of the use of innovation and technology in employment of lethal and non-lethal force.

Operational and Strategic Art (IC- Organizational)

This sub-competency requires an understanding of how technology has been applied historically.

Leverage Technology (IC- Organizational)

This sub-competency requires an understanding of the capabilities of the AF across air, space and cyberspace and how those relate to other services capabilities.

Unit, AF, Joint and Coalition Capabilities. (IC- Organizational)

This sub-competency requires knowledge of national security implications or peacekeeping ops, humanitarian relief ops and support to civil authorities both foreign and domestic.

Non-adversarial Crisis Response. (IC- Organizational)

This enterprise perspective competency is about organizational structure and relationships between AF, DoD, Joint Staff, Joint Commands, defense agencies and other elements of the defense structure.

Enterprise Structure and Relationships (IC-Organizational/Enterprise Perspective)

Everyday operations to include leadership and organization, roles of members, authorization, appropriation and budget processes.

Government Organization and Processes. (IC-Organizational/Enterprise Perspective)

What Enterprise Perspective requires an awareness of regional and other factors influencing defense, domestic and foreign policy?

Global, Regional and Cultural Awareness

This sub-competency requires the ability to inform and appropriately influence key audiences by synchronizing and integrating communication efforts.

Strategic Communication (PA)

Resource Stewardship is ________________________.

The ability to identify, acquire, administer and conserve financial, informational, technological, material, warfare and human resources needed to accomplish the mission. (Managing Orgs and Resources)

This requires the ability to embrace, support, and lead change by understanding change management processes.

Change Management

Continuous Improvement is a sub-competency of what group?

Managing Orgs and Resources. (IC - Organizational)

The ability to take a long term view and build a shared vision that clearly defines and expresses a future state.

Vision (Strategic Thinking)

The ability to identify, evaluate and assimilate data and information from multiple streams and then use that information to influence actions and decisions.

Decision Making (Strategic Thinking)

Adaptability is in what sub-competency?

IC Organizational and sub-competency Strategic Thinking.

This People & Teams competency requires the ability to help and motivate others.

Develops and Inspires Others. (Leading People)

The ability to put people first by attending to the physical, mental and ethical well-being of Airmen and their families.

Takes Care of People (Leading People)

Diversity in regards to Leading People is defined as ________________________.

To leverage the value of differences in perspectives, approaches, preferences, race, gender, background, religion, experience and other factors.

Building effective teams for goal and mission accomplishment and improved team performance.

Builds Teams and Coalitions (Fostering Collaborative Relationships)

This sub-competency is the understanding of the underlying principles and concepts applied to the process of attaining desired mission outcomes.

Negotiating (Fostering Collaborative Relationships)

Promoting AF Core Values through goals, actions and referent behaviors to develop trust and commitment through words and actions.

Ethical Leadership (Embodies AMN culture)

Followership is a ___________________________ competency.

Embodies Airman Culture

This sub-competency requires the ability to align priorities and actions toward chain of command guidance for mission accomplishment.

Followership

Demonstration of hardiness of spirit despite physical and mental hardships.

Warrior Ethos

The ability to assess one's self in order to identify personal strengths and developmental needs.

Develops Self

The two Communicating sub-competencies are ________________________ and active listening.

Speaking and Writing.

Learning is defined as __________________________.

The process that changes the way people think, feel or behave.

The thinking or reasoning component of learning.

Cognitive Domain

What system relies not only on the leader's actions, but also the follower and situation?

Full Range Leadership Development of FRLD.

Within FRLD there are three types of leadership style categories.

Laissez-Faire, Transactional and Transformational.

Management by Exception (MBE), MBE Passive, MBA Active and Contingent Reward are ________________ .

Transactional

Individual Consideration, Intellectual Stimulation, Inspirational Motivation and Idealized Influence are _______________________.

Transformational

This type of leader uses a hands-off style and allows the subordinates to do as they please.

Laissez-Faire

"If it's not broke don't fix it."

Management by Exception Passive (Passive Behaviors)

Subordinates uses react to a leader's passive behavior with what two typical responses?

Social loafing and Free Riding. (Passive Behaviors)

This transactional style of leadership keeps people and processes in control. The focus is of the leader is to monitor and control followers through forced compliance.

Management by Exception Active (MBE-A)

True or False?


MBE-A reduces organizational uncertainties, avoids unnecessary risks and ensures important goals are being met.

True

This involves the constructive transaction between the leader and the follower. Example: You do this and you'll get this.

Contingent Reward.

This type of motivation is driven by positive feelings associated with doing well on a task or job.

Intrinsic Motivation.

This behavior is fueled by the desire to achieve (or avoid) some result for a certain behavior.

Extrinsic Motivation

True or False?


Rewards, Recognition, Time Off and Advanced Positions are all examples or Internal Motivators?

False

Name the internal motivators in regards to contemporary motivation.

Satisfaction, Self-Worth and Gratification.

Pay, Medical Benefits, Leave and Basic Benefits are all examples of what level of commitment?

Membership

Individuals at this level of commitment understand and appreciate rewards and benefits of doing more than those at the membership level.

Performance Level

Individuals at this level of commitment are performing and are personally satisfied with their work. They truly enjoy what they do.

Involvement Level.

Who said it?


"You're a good leader when people follow you out of curiosity."

General Colin Powell

This type of leadership is the most active and effective form of leadership where leaders promote positive meaningful changes in people, teams, organizations.

Transformational.

Treating others as individuals with different needs, abilities and aspirations and not just a part of a group of subordinates.

Individualized Consideration (Caring)

Intellectual Stimulation or thinking is defined as_______________________.

The degree a leader values their subordinates' rationality and intellect, seeking different perspectives and considering opposing points of view.

This leader's behavior involves developing and articulating visions that paint optimistic and enthusiastic picture of the future.

Inspirational Motivation (Charming)

High levels of moral and ethical behavior, virtues and character strengths lead to _______________________.

Idealized Influence (Influencing)

This complex leadership system is comprised of several parts that are interdependent to one another.

Full Range Leadership Development or FRLD

True or False?


All great leaders use one style of leadership to accomplish the mission.

False

McClellan's Need Theory includes what three sub-competencies?

Need for Achievement, Need for Affiliation and the Need for Power.

True or False?


Critical Thinkers are both skeptical and open-minded.

True

Adhering tentatively to recently acquired opinions, being prepared to examine new evidence and arguments even if it results in finding flaws in your own logic.

Intellectual Humility

A Free Thinker is defined as one who ______________________.

Restrains one's desire to believe because of social pressures to conform.

This aspect of critical thinking is about putting in the necessary work to evaluate the multiple sides of issues.

Highly motivated

______________ traits are of mind and character and necessary for right action and thinking.

Intellectual







What universal intellectual standard is considered a "Gateway" standard?

Clarity

These limitations remind us that we are not perfect and that our understanding of facts, perceptions, and memories preclude us from seeing the whole picture.

Basic Human Limitations

True or False?


Ambiguity is considered a Basic Human Limitation.

False

True or False?


Personal Biases and Prejudices as well as Testimonial Evidence are considered Basic Human Limitations.

True

All of these are uses of Language EXCEPT:


Ambiguity


Assuring Expressions


Meaningless Comparisons


Doublespeak Jargon


Emotive Content


Physical and Emotional Hindrances

Physical and Emotional Hindrances.

All of these are Faulty Logic or Perception EXCEPT:


Superstition


Argument from Ignorance


False Analogies


Irrelevant Comparisons


Poisoning the Well


Pragmatic Fallacy


Slippery Slope

Poisoning the Well

The mental process that results in the selection of a course of action from among several alternative scenarios is ___________________.

Decision Making

This System-1 type of thinking involves deciding first, reacting and then trying to make sense out of it.

Reactive Thinking

True or False?


Reactive Thinking or System-2 thinking is broad and informed problem solving and deliberate decision making.

False (That is Reflective Thinking)

The American Profession of Arms is distinguished in what three ways?

Service to Constitution, Officer and Non-commissioned officer professionalism and proficiency in integrating technology.

What are the three dimensions of the American Profession of Arms?

Physical, Intellectual and Moral.

True or False?


Discipline is central to the Air Force's identity.

True

These serve as beacons vectoring us back to the path or professional conduct.

Air Force Core Values

In 1997, the CSAF directed that these be integrated into all EPME courses.

Air Force Core Values

Who introduced the Airman's Creed in 2007?

Former CSAF, General T. Michael Moseley

This is a frame of mind of the professional Airman, a will to win and overcome all obstacles with honor.

Warrior Ethos

This involves the combination of emotional, moral, and intellectual qualities and behaviors.

Professional Character

For the Enlisted Force, Airmanship centers on the Air Force Core Values and ________________.

AFI 36-2618, The Enlisted Force Structure

These are the yardstick a profession uses to measure the performance and behavior of it's members.

Professional Standards

True or False?


Values shape our actions, decisions and behaviors and play a central role in professionalism.

True

Progressive Professionalism or P2 can be quantified using this tool.

The Continuum of Professionalism.

True or False?


The further left you are on the Continuum of Professionalism the more professional you are.

False

What is the foundation of Progressive Professionalism or P2?

Direction, Discipline, and Recognition or DDR.

Basic Military Training School, Tech School, FTAC and EPME are all examples of what type of learning activity?

Formal Learning Activity

Peer to Peer communication, reading, internet research, mentoring are all examples of what type of learning activity?

Informal Learning Activity



PCS, PCS, TDY and special duties assigned through military channels (additional first sergeant, RA, flight chief) are _____________ assignments.

Formal Assignments

True or False?


Positions within professional organizations and volunteer positions fall under the Informal Assignment category of Self-Development.

True

What are the three things that can 'tip' an organizational climate?

Actions, Behaviors and Decisions.

True or False?


A nutritious diet decreases our resiliency by helping us operate at peak physical performance.

False

This human performance concept works by breaking down nutrients for energy in a process that requires oxygen.

Aerobic metabolism

Sprints and weightlifting lead to ______________ metabolism.

Anaerobic (metabolism)

Low nutrient intake can result in all of the following EXCEPT.


1) Loss of muscle mass


2) Fatigue


3) Endocrine disruption


4) Strengthened immune system


5) Prolonged recovery process



4) Strengthened immune system (Suppressed)

Chemicals found in large quantities in our food to include carbs, fats, proteins and water.

Macronutrients

Carbs are considered a ________________ high intensity energy source.

Short-term

These are a long-term, low intensity energy source that is stored immediately under the skin.

Fats

Lean meats, fish, poultry, eggs and low-fat dairy products are all examples of what macronutrient?

Proteins

True of False?


Vitamins and Minerals are micronutrients.

True

What vitamin is NOT fat soluble?


1) Vitamin A


2) Vitamin D


3) Vitamin E


4) Vitamin K


5) Vitamin C

5) Vitamin C, it is water soluble.

Dehydration is when _____________________.

You are more than 2% below normal body weight due to lose of water.

High Intensity Exercise Endurance (HIEE)

The application of maximal physical effort systematically applied to a technically developed motor skill. (i.e more intensity)

Form Over Speed and Intensity (FOSI) principle

This increases safety and program outcomes by focusing on form instead of speed.

The ability to control your breathing in times when you need to breathe efficiently.

Tactical Breathing

___________________ combines ethical decision making and ethical behavior and occurs in both individual and organizational context.

Ethical Leadership



Values

The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others.

Morals

Values that we attribute to a system of beliefs that help us define right from wrong and good versus bad.

Ethics

A set of standards of conduct that guide decisions and actions.

Military Ethics

Designed to put principle above self-interest.

Ethical Relativism

The belief that nothing is objectively right or wrong and that the definition of right or wrong depends on a point of view or opinion.

Ethical Dilemmia

Situations where you are forced to choose between two alternatives and both can be unfavorable.

Ethically Minded Organization

An organization that exemplifies professionalism, humility, self-control, person discipline and values.

Who said it?


"Ethical leaders are completely aware of their personal ethics and the ethics of the organization."

Dr. Sara Boatman

True or False?


USAF Core Values, AFIs, UCMJ and AFI 36-2618 are all examples of Ethical Codes.

True

Which are examples of ethical dilemmas?

Financial Disclosure Forms, Foreign Gifts, Use of Government Communications Systems and Off-Duty Employment.

Name the five steps in Ethical Leadership in regards to decision making.

Step 1. Interpret the Situation


Step 2. Analyze all the Factors


Step 3. Think about Ethical Traps and how to avoid them.


Step 4. Implement


Step 5. Monitor and enforce changes if needed

Drive for Success (Ethical Traps)

Making decisions based on a "win at all costs" attitude rather than rules, regs and codes of conduct.

Loyalty Syndrome (Ethical Traps)

Making decisions based on respect and/or loyalty to an individual, unit or organization.

Ethical Relativism (Ethical Trap)

Making decisions based on personal values/beliefs rather than following rules, regulations and codes of conduct.

Worry over Image (Ethical Trap)

Making decisions based on how the decision will impact one's reputation/standing.

Toner's Six Tests

The Shame Test, The Community Test, The Legal Test, The Situation Test, The God Test and the Consequences Test.

Toner's Principles:


List the three O's

Owing, Ordering, and Oughting

True or False?


In regards to Toner's Principles the three D's include discern, declare and do.

True

Apply "Prudence First - Justice Second."

Consider what is RIGHT before what is possible.

Compliance

The act or process of complying to a desire, demand, proposal, or regimen or to coercion.

Accountability

The quality or state of being accountable; an obligation or willingness to accept responsibility or to account for one's action.

What are the three basic principles that foster team accountability and ownership?

Focus, Influence, and Consequences

Task discipline

How well we meet the challenge of a job.

Group discipline

Pulling our own weight, helping others, basically TEAMWORK.

Imposed Discipline

Enforced obedience to legal orders and regulations.

Self Discipline

A willing and instinctive sense of responsibility that leads us to do whatever needs to be done.

Unit Discipline

A state of order and obedience existing within a unit.

Signs of a Negative Unit

Favoritism, Lack of Communication, Lack of Leadership, Low Morale and motivation among staff, and Bad Habits.

Signs of a Positive Unit

Positive values, Commitment to Excellence, Open and honest communication, Flexibility, Cooperation and support.

SNCO's role in unit discipline is __________________.

Maintain good order and discipline.

Diversity

A composite of individual characteristics, experience and abilities.

Demographic Diversity (Examples)

Inherent or socially defined personal characteristics, including age, race, religion, gender etc.

Cognitive/Behavioral Diversity (Examples)

Styles of work, thinking, learning and personality.

Organizational/Structural Diversity (Examples)

Service, component, and occupation/career field.

Global Diversity (Examples)

Knowledge of foreign languages, cultures, interactions with exchange officers, coalition partners, etc.

Diversimilarity

Respecting differences between people while highlighting similarities.

What leadership platform works hand in hand with AF diversity and diversity management?

Full Range Leadership Diversity (FRLD) transformational leadership approach.

List the steps in the Valuing Ladder in ascending order.

Judging, Understanding, Respecting, Appreciating and Valuing.

True or False?


AF diversity is grounded on mutual respect among SNCO's.

False (AF Diversity is ground on the mutual respect among ALL personnel)

What are the 5 steps in the Transformational Process?

Step 1. Discovery


Step 2. Assessment


Step 3. Exploration


Step 4. Transformation


Step 5. Revitalization

True or False?


Lack of Leadership, Burnout and Poorly planned training are all inhibit the transformational process.

True

The process of working with and through individuals and groups and other resources to accomplish organizational goals.

Management

Name the three constraints in the Project Management Triangle.

1. Time


2. Cost


3. Scope

Name the five stages in the Project Management Process.

1. Initiation


2. Planning and Design


3. Execution and Construction


4. Monitoring and Controlling Systems


5. Completion

True or False?


The initiation processes determine the nature and scope of the project and is considered the beginning of the project.

True

In what phase does the current or prospective project leader write a proposal, which contains a description of the situation?

Initiation phase (Project Management)



In the initiation phase of project management team members perform all the following


EXCEPT:


1. Create a budget


2. Stakeholder Analysis


3. Plan time, cost and resources


4. Create a charter



3. Plan time, cost, and resources are in the Planning stage.

The key to a successful project is ________________.

Planning

What are examples of Stakeholders in the Project Management process?

1. Project Sponsor


2. Customer


3. Users of the project output


4. Project Manager and Project Team

In regards to Project Management what is the acronym SMART stand for?

S - Specific


M - Measurable


A - Attainable


R - Realistic


T - Time Based

Project deliverables

The product your team plans to finish during the Project Management process.

What are two key aspects you need to identify during the Project Schedule phase of Project Management?

1. The amount of effort/time needed to finish


2. personnel needed to carry out the task

Work Breakdown Structure

WBS

All of the following are considered Supporting Plans (Step 4) in the Project Management process EXCEPT:


1. Human Resource Plan


2. Technology Plan


3. Communications Plan


4. Risk Management Plan


5. Float

2. Technology Plan

Float

Extra time built into a project's timeline.

Resource Stewardship

The prudent use of allocated funds and the efficient and effective use of time as well as assigned facilities, space, equipment and people.

True or False?


SNCO's must be able to determine, analyze and prioritize timelines and milestones.

True

Resource Allocation Process

The process of distributing resources.

The AF receives funds from Congress and then distributes those funds to the ________________, Field Operating Agencies (FOA) and Direct Reporting Units (DRUs).

MAJCOMS

When Congress doesn't approve funds before the start of the FY they enact a _________________.

Continuing Resolution Authority (CRA)

True or False?


Spending is unlimited during the Continuing Resolution Authority (CRA).

False

Operations & Maintenance (O&M) include


A. Mobilization


B. Civilian Salaries


C. operating and Maintaining an installation


D. All of the above

D. All of the Above

The Budgeting Process is an endless cycle of __________, programming, revising, adjusting and spending.

Planning

Each FY is divided into ______________.

Quarters

Budget Execution Review (BER)

A review cycle conducted twice during the FY to identify, validate, prioritize and request additional resources for unfunded requirements.

This ensures funds provided in the President's Budget (PB) are distributed in such a manner as to ensure AF program objectives can be accomplished.

Financial Execution Plan

Financial Execution Plans include all of the following EXCEPT:


1. GPC items


2. Personnel training/TDY costs


3. Equipment purchases


4. Quantitative Details

4. Quantitative Details

Repair/Replacement of Computers, printers, copiers, monitors and maintenance contracts are all examples of ________________________.

Information Technology Costs

Mission Critical Requirements must include a _________________.

Element of Expense Investment Code or EEIC

This illustrates how projected funds will be spent over a 12-month period.

Spend Plan

This act requires agencies violating it's rules to report to the President and Congress all relevant facts and actions taken.

Anti-Deficiency Act or ADA

List possible violations of O&M fund usage

1. Business Cards


2. Coins


3. T-Shirts


4. Out of Cycle Use

Augmentation of Funds

A process to supplement authorized funds

Budget Allocation

A funding document, which represents cash for commitment or obligation the is issued by SAF/FMB.

True or False?


Budget Allocations are issued by MAJCOMs or FOAs.

True

Limitations and/or restrictions in spending are identified on these documents.

Budget Authority (BA) and Operating Budget Authority (OBA)

Budget Authorization

Represents the approved financial program with which the recipient can plan to accomplish the mission.

Budget Outlays Governing Execution Year (BOGEY)

Estimate of what will eventually be in the bill passed by Congress.

Cost Center (CC)

The organization that gathers and distributes cost data.

Defense Acquisition Programs (DAP)

Programs designed to obtain (acquire) new defense platforms to protect our nation.

FEP - Part I

Funded Level of the Financial Execution Plan

FEP - Part II

Unfunded Level of the Financial Execution Plan

Financial Management Board (FMB)

The senior advisory committee chaired by the Commander or Deputy Commander and includes Group CCs, Comptrollers, Directors and special staffs.

Resource Advisors (RA)

Budget representative for an organization.

Cost Center Managers (CCM)

Regulates the daily use of work hours, supplies, equipment and services.

Program Budget Decision (PBD)

A decision authorizing changes to a submitted service budget estimate and the Future Years Defense Program.

Program Objective Memo (POM)

Proposes requirements for next six years and sent to SECDEF from service chiefs.

Organization Structure, Program Allocation and Control, Requirement Determination and Performance Management.

Manpower Competencies

Strategic Planning

A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives to achieve them.

True or False?


Strategic Alignment & Deployment (SA&D) is a component of AF strategic planning and guidance (AF/A8X).

True

SA&D fosters the following:


A) Two-way communication


B) Focus on problem solving - root cause


C) Individual Skill oriented operations


D) Both A and B

D) Both A and B

Alignment

The translation of the vision int measurable results.

Cascading Process

Enables organizations to communicate, align and validate HQ, NAF, Wing and intra-Wing strategy.

This process promotes workforce feedback and continuous dialogue as well as the cascading of goals from one level to another.

Catchable Process (Cascading Process)

Mission Statements include what three things?

1. Reasons for the organization to exist beyond 3 years.


2. Describe the unified mission


3. Indicate how unique the org is from similar institutions.

Strategy Map (SA&D)

A plan to move an organization from their current state to a more desirable future state.

True or False?


SWOT Analysis stands for Strengths, Weaknesses, opportunities, and Threats.

True

In regards to SWOT, Capabilities, Innovative Aspects and Processes, Systems and IT are considered?

Internal Strengths

In regards to SWOT, Political threats, New Technology, Weather Effects are considered?

External Threats

In regards to SWOT, partnerships, mission developments and global influences are considered?

External Opportunities

In regards to SWOT, timescales, deadlines and pressures are considered?

Internal Weaknesses

End State

Connects the dots of where you are today verses where you want to be.

Goals

These clarify what strategically must be achieved to realize the Priority End State.

Objectives

These give strategic direction on how to execute tasks, initiatives, and process improvements.

Metrics

These communicate the intent of the objective statement and reflect how the objective will be achieved.

Balanced Score Card (BSC)

A strategy management system for establishing and communicating an orgs mission, vision and strategy map to customers, stakeholders and employees.

Provides leaders and workers with proven performance improvement tools to build a strong warfighter support structure.

Continuous Process Improvement (CPI)

In pursuit of Continuous Process Improvement (CPI) the AF created ______________________.

AFSO 21

Lean Principles (AFSO 21) include all of the following EXCEPT:


A. Creates value from the customers POV


B. A Well Documented Standard of Work


C. Identifies all steps along the process chain


D. Strives for perfection by continually removing waste.

B. A well documented standard of work (is a principle of Waste)

Anything that adds cost or time without adding value.

Waste

Value Stream Mapping (VSM)

A simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery.

Ensures that the same work will take the same amount of resources to achieve the same results EVERY time.

Standard Work

6-S is the key to Workplace Organization and it include what six aspects?

1. Sort


2. Straighten


3. Shine


4. Standardize


5. Sustain


6. Safely

Cell Design/Flow

Focuses on designing how workers are arranged relative to the work and to each other.

Theory of Constraints (TOC)

A process improvement technique focused on maximizing throughput.

The following steps are a part of what concept?


1. identify the constraint


2. Decide how to exploit


3. Subordinate all processes


4. Elevate the constraint


5. If a new constraint emerges return to Step 1.


6. Change the system if required

TOC or Theory of Constraints

Constraints can be classified in these categories:

1. Internal Resource Constraint


2. Market Constraint


3. Policy Constraint

Developed in the 1950's by Col. John R. Boyd

OODA Loop

Good problem statements in the OODA Loop process include the following:

What, Where, When and What?

True or False?


Step 3 in the OODA Loop includes Setting Improvement Targets.

True

In regards to the OODA Loop, Tactical Targets should be challenging, but achievable and have _______________ characteristics.

B-SMART Characteristics

These diagrams provide a simple way to visually depict the relationship between specific categories of process inputs and the undesirable output.

Fishbone Diagram

Who said it?


"Let us never negotiate out of fear. But, let us never fear to negotiate."

John F. Kennedy

Interest Based Negotiations (IBN)

The practice of focusing on the interests, and not the positions of the two negotiating parties.

The preferred style by AF mediators

Interest Based Negotiations (IBN)

Procedural, Psychological and Substantive are all types of what?

Interests

Anchoring

An offer that is at or slightly more aggressive than the aspiration point.

Aspiration Point

The best each party hopes to get out of a negotiated agreement.

Reservation Point

The bottomline or least favorable option.

Best Alternative to a Negotiated Agreement (BATNA)

An alternative that, should negotiations fail, you are willing and able to execute without the other parties participation or permission.

Zone of Possible Agreement (ZOPA)

The bargaining range defined as the overlapping common area of each party's aspiration and reservation point.

Five Negotiation Strategies

1. Evade (Passive)


2. Comply (Passive)


3. Insist (Active)


4. Settle (Passive)


5. Cooperate (Active)

______________ changes negotiation from a Contest of Wills to a Search for Solutions.

Cooperative Negotiation Strategy (CSN)

Mediation

An alternative form of dispute resolution where parties turn to (rely on) a neutral third party to assist.

This type of mediation describes the issues, offers an opinion on the strengths and weaknesses of each party's side and suggests options to resolve the matter.

Evaluative Mediation

An active third party who enhances communication and encourages parties to discuss the matters freely and voluntarily.

Facilitative Mediation

A confidential and private meeting between each of the parties and the mediator. Often "behind the scenes."

Caucus

When there is a failure to make progress towards a resolution.

Impasse

North America and Northern Europe are ______________ cultures.

Low Context

______________ cultures are people oriented, wish to establish rapport, and express ideas without fear or reprisal.

High Context

The TIPO stands for _________, ____________, ____________ and _____________.

Trust, Information, Power and Options.

Use this negotiation strategy when trying to preserve the relationship between you and the other party is more important than the task.

Comply

Use this passive negotiation strategy when trust is low, opposing side provides little to no information and when control is low over the situation.

Evade

Use this assertive winner takes all, task oriented strategy when obtaining your objective is paramount.

Insist

Use this compromising strategy when there is little chance of getting everything you want but a solution is needed.

Settle

The strategy known as the CNS.

Cooperate or Cooperative Negotiation Strategy (CNS)

True or False?


Strategic Communication is used to influence particular audiences.

True

An Airman's role in Strategic Communication is __________________.

Know the wing's priorities to effectively explain what they must do to support those priorities.

These systems enable information superiority on the battlefield.

Command and Control (C2)

SAPP is used in engaging the media and defined as:

Security, Accuracy, Propriety and Policy.

The key to a successful interview

Preparation

Interviews Formats:


Normally a one-on-one encounter

Face-to-Face Interview

Interviews Formats:


Speaking to an unseen reporter through an earpiece and microphone.

Remote Interview

Interviews Formats:


Usually involves a reporter and "over the shoulder" cameraman.

On-scene Interview

Interviews Formats:


The reporter and cameraman suddenly appear and start asking questions.

Ambush Interview

High energy, active words that emphasize the positive are key components of what?

Message Development

These types of interviews provide context to stories, ensure proper emphasis is placed on key aspects and stories are accurately reported.

Background Interviews

Hooking

Talking about what you want to talk about before the interview in hopes to move the interview in your direction.

Bridging

A technique used to move from the reporter's agenda to your message. "I can't talk about that, but what I can tell you is..."

Flagging

"If you remember one thing from today it should be..."

Information Operations are integrated in three operational elements.

1. Influence Ops (IFO)


2. Electronic Warefare


3. Network Warfare Operations

An adversary with the capability and intent to undertake any actions detrimental to the success of program activities or operations.

Threats

A condition where friendly actions provide indicators that may be obtained and accurately evaluated by the adversary in time to provide effective decision making.

Vulnerabilities

A measure of the potential degree to which critical info and indicators are subject to loss through adversary exploitation.

Risk

Group

An assemblage of persons (or objects) located or gathered together.

Team

A group organized to work together.

Strategic Communication objectives are down-channeled starting with the ________________.

The Department of State With assistance from the DoD.

The task, together with the purpose, that clearly indicates the action to be taken and the reason therefore....a duty assigned to an individual or unit; a task.

Mission (defined by the DoD Dictionary)

A method used to guide personnel

Mission Statement

This team building process prefers to come up with new ideas and are focused on visualizing.

Conceptual Approach

This team building process prefers freedom from constraint and is often impatient.

Spontaneous Approach

This team building process prefers to put ideas into a familiar context, relying on past experiences with similar situations to guide them.

Normative Approach

This team building process prefers order and rationality; focused on following a step-by-step process.

Methodical Approach

Four roles in a typical Team

1. Creators


2. Advancers


3. Refiners


4. Executors

Focus on possibilities, generate new ideas with fresh concepts.

Creators

Focus on the interaction, communicate new ideas and carry them forward.

Advancers

Focus on the analysis, challenge all concepts and use a methodical process to analyze current path.

Refiners

Focus on the realization, follow-up on team objectives and implement ideas and solutions.

Executors

Focus on everything, they are a combination of the other four major role.

Flexers

PEP Cycle


This explains the roles team members have in the task process.



Communication in Team Building




______________may get most passionate and engaged in imaginative and abstract discussions.

Creators

Communication in Team Building




_______________often pick up on the subtle feelings expressed in a conversation; look beyond the facts and see real feelings.

Advancers

Communication in Team Building




_____________ are most attentive to the facts and ideas in a conversation, with less attention to the feelings expressed.

Refiners

Communication in Team Building




_____________ tend to have a communication style that is practical and concrete.

Executors

Stages of the "Z" Process




During this stage, new ideas are born. Team members look at problems from perspectives that are unusual and unique.

Creating Stage

Stages of the "Z" Process



During this stage, the team gives new ideas more structure and considers broad strategies for implementation.

Advancing Stage

Stages of the "Z" Process



During this stage, the team scrutinizes new ideas to see if they are realistic.

Refining Stage

Stages of the "Z" Process



During this stage, the team puts ideas into action; following through on the plan to get concrete results.

Executing Stage

The primary goal of the ______________ is to generate as many new ideas as possible.

Creating Stage

Wingman Concept

A culture of taking care of Airmen 24/7, 365 days a year.

Ask Your Wingman, Care for Your Wingman, and Escort Your Wingman.

ACE

The ability to withstand, recover, and/or grow in the face of stressors and changing demands.

Resiliency

Four Pillars of Fitness




Approaching life's challenges in a positive way by demonstrating self control, stamina, and good character with choices and actions.

Mental Fitness

Four Pillars of Fitness




Developing and maintaining trusted, valued friendship that are personally fulfilling and foster good communication.

Social Fitness

Four Pillars of Fitness




Performing and excelling in physical activities that require aerobic fitness, endurance, strength through exercise, nutrition and training.

Physical Fitness

Four Pillars of Fitness




Strengthening a set of beliefs, principles or values that sustain a person beyond family, institution...etc.

Spiritual Fitness

The five C's

Care, Commit, Connect, Communicate and Celebrate.

Alcohol Abuse

Any substandard behavior or performance in which the consumption of alcohol is a primary contributing factor

Substance Abuse can effect all of the following EXCEPT:


A) Mission and Readiness


B) Morale


C) Finances


D) Health and Wellness

D) Finances

The highest at-risk age group for sexual assault is the _____________ year old group.

18 to 24

This initiative helps us focus on behaviors that impair mission readiness.

The Culture of Responsible Choices (CoRC) Initiative.

Individuals Involved in Sexual Assault




The criminal who assaults the victim.

Perpetrator

Individuals Involved in Sexual Assault



The person who enables, encourages, or creates a situation or environment that allows a perpetrator to act.

Facilitator

Individuals Involved in Sexual Assault




The person who see the potential for a sexual assault. They might want to act, but not know what to do.

Bystander





Individuals Involved in Sexual Assault



The person assaulted by the perpetrator.

Victim

Ways to help prevent sexual assault are ________________________________.

1) Refrain from sexist and gender-biased comments and actions.




2. Coach and redirect when you hear or see this behavior in others.




3) Trust your intuition and intervene.

True or False?




Judging the victim and pressing for details are good ways to deal with the situation.

False

True or False?




The first thing you should do when addressing the victim is to attend to the safety and medical conditions.

True

When did the Air Force adopt a new reporting policy in regards to Sexual Assault?

2005

The difference between Restricted and Unrestricted Reporting of Sexual Assault.

True or False?




Forensics exams are accomplished in both Restricted and Unrestricted reporting of Sexual Assault.

True

Active duty military only and dependents who are _______________ or older are eligible for Restricted reporting of Sexual Assault.

18 years of age

The first point of contact for reporting a sexual assault and is considered the center of gravity when it comes to issues of sexual assault.

SARC

Individuals who are specially trained to support victims of sexual assault.

Victim Advocates

Individuals who assist a victim during the military justice process (medical or mental health care providers, judge advocate, paralegal or other appropriate person).

Victim Witness Assistance Program Liaison (VWAP)

The leading cause of women at work (42%).

Workplace Violence

Workplace Violence TYPE 1

Violent acts by criminals, who have no other connection with the workplace, but to enter for robbery or different crime.

Workplace Violence TYPE 2

Violence directed at employees by customers, clients, patients, students...etc.

Workplace Violence TYPE 3

Violence against coworkers, supervisors, or managers by a present or former employee.

Workplace Violence TYPE 4

Violence committed in the workplace by someone who doesn't work there, but has a personal relationship with an employee.

List of Workplace Violence Awareness Team (WVAT) members

Supervisor, Family Support Center, Behavioral Science Flight, Chaplain, MEOO, Civilian Personnel Office Security Forces, Exclusive Recognized Union and OSI.

This protocol provides a meaningful line of inquire to help collect information after learning of a possible threat of violence.

Threat Assessment Protocol

DeBecker's JACA

J Perceived Justification


A Perceived Alternatives


C Perceived Consequence


A Perceived Ability

This abuse or misses of power is considered psychological violence.

Workplace Bullying

True or False?




Females E-1 - E-4s between the ages of 21-25 are at the highest risk for suicide.

False (Males)

The following are high risk factors for suicide EXCEPT:


A) Males E-1 to E-4 between 21 and 25.


B) Deployed Servicemembers


C) Members receiving care from multiple clinics/agencies due to risk or poor hand-off


D) Airmen are most at risk between Friday - Sunday.


E) All of the above

B) Deployed Servicemembers

The goal of this program is to identify and treat those who pose a genuine risk for suicide because of impending disciplinary action under UCMJ.

Limited Privilege Suicide Program (LPSP)

True or False?




LPSP applies only to those military members who have been officially notified that they are under investigation or suspected of violating the UCMJ.

True

Adaptability

The ability to adjust self to changed, unexpected or ambiguous situations by actively seeking information and by demonstrating opens and support to change.

Cognitive Flexibility

The ability to use different thinking strategies and mental frameworks.

Emotional Flexibility

The ability to vary your approach to dealing with your own emotions and those of others.

Dispositional Flexibility

The ability to remain optimistic and at the same time realistic.

Claes Janssen's "Four Rooms" Model of Change

Diffusion of Innovation Theory

Diffusion of Innovation _____________________ are a small percentage of the population and those who immediately embrace new ideas.

Innovators

Diffusion of Innovation___________________ are usually social and opinion leaders who are often popular, educated and able to see the advantage in adopting new ideas early.

Early Adopters

Diffusion of Innovaton_____________________ makes up one of the largest groups of the people, providing an important link in the change process because they tend to represent mainstream thinking.

Early Majority

Diffusion of Innovation_______________ is the other large group in the middle of the curve. They are hampered by feelings of insecurity and skepticism.

Late Majority

Diffusion of Innovation_______________are the last people to embrace new ideas, and they influence no one.

Laggards

Always ready with ten reasons why the current situation is fine.

NoNo Problem

Making internal changes to accommodate external change is _______________ and strategic leadership should be _________________.

Reactive; Proactive

Before deciding whether or not to change something in the organization ask yourself these three questions.

1. What is the cost?


2. How will it effect resources?


3. How do we communicate this need for change?

Step 1 in Potter's Eight Steps for Transforming an Organization



Establish a Sense of Urgency

Step 2 in Potter's Eight Steps for Transforming an Organization

Creating a Guiding Coaltion

Step 3 in Potter's Eight Steps for Transforming an Organization

Developing a Vision and Strategy

According to Full Range Leadership Development principles a vision statement must include:

1. Be inspirational and contain shared values


2. Be realizable


3. Use language with superior imagery that touches followers emotions.


4. Must be well articulated

Step 4 in Potter's Eight Steps for Transforming an Organization

Communicating the Change Vision

Step 5 in Potter's Eight Steps for Transforming an Organization

Empowering Others for Broad-Based Action

Step 6 in Potter's Eight Steps for Transforming an Organization

Generating Short-Term Wins

Step 7 in Potter's Eight Steps for Transforming an Organization

Consolidating Gains and Producing More Change

Step 8 in Potter's Eight Steps for Transforming an Organization

Anchoring New Approaches in the Culture

According to Kotter, Leaders must communicate the ____________ by a factor of ten.

Vision

Find the diagram for Kotter's 8 Step Change Process.

List why change efforts can fail within an organization.

The purposeful reliance of joint and coalition partners on each other's capabilities to maximize the complementary and reinforcing effects on all.

Interdependence

The Army's dependence on the Air Force airlift capability and the Navy transport to deliver soldiers to ports of debarkation are all examples of ________________________.

Interdependence

When 2 or more nations form an ad hoc arrangement or when they have common interests.

Coalition Partner

In November 2009 when U.S Marines went to the Republic of Georgia to train Georgian NCOs on how they lead teams and squads is an example of __________________.

Interoperability

______________________ capabilities address the need for weapons and equipment which possess the capability for effective application in two or more basically different operations.

Multipurpose

A tool used to correct marginal/substandard duty performance and minor/major UCMJ violations.

Military Justice

U.S Navy Core Values

Honor; Bear True Faith and Allegiance; Courage, Support and Defend; and commitment, obey the orders.

True or False?


The primary functions of the U.S Navy include sea control and power projection.

True

When is the Navy birthday?

13 October 1775

How many active numbered fleets are in the Navy?

Six fleets

Core Values of the U.S Marine Corps (USMC) are the following:

Honor, Course and Commitment

PME for Marine Corps Staff Sergeants and Staff Sergeant Selectees

Career Course

List the Core values of the U.S Army.

Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage.

The Army is divided into these three sections.

1. Army Commands


2. Army Service Component Commands


3. Direct Reporting Units

List the Core Values of the U.S. Coast Guard.

Honor, Respect, and Devotion to Duty

The U.S Coast Guard is a part of the Department of Homeland Security, but during times of war it is absorbed into the __________________.

U.S Navy

Policy

Guidance that is directive or instructive, stating what is to be accomplished.

Policy at our Nation's highest levels originates from the ___________________ and _______________.

President and SECDEF

Strategy

Defines how operations should be conducted to accomplish national Policy objects.

Doctrine

A rigid view that considers how to accomplish military goals and objectives. It is a storehouse of analyzed experience and wisdom.

True or False?




National Security came into full usage in World War II (WWII).

True

National Security

Encompasses both national defense and foreign relations of the United States.

This Act created the National Security Council (NSC)

National Security Act (1947)

This Act made it mandatory for the President to provide official statements on National Security to the American People.

Goldwater-Nichols Department of Defense Reorganization Act. (1986)

This is the President's principal forum for considering national security and foreign policy matters with his senior national security advisors and cabinet officials.

The National Security Council (NSC)

List the regular attendees of the NSC

President (Chairman)


Vice President, Secretary of State, Secretary of Treasury and SECDEF.

The National Security Strategy originates from ___________________ of the world.

Mental image (of the world)

National Instruments of Power

Diplomatic, Informational, Military, and Economic.

American Interests

Security, Prosperity, Values and International Order.

Who produces or can produce a National Defense Strategy?

SECDEF

This is signed by the CJCS, supports the aims of the NSS and implements the NDS outlining the military's role in achieving national objectives or enduring interests.

National Military Strategy

This embodies fundamental principles by which the military forces or elements of it guide their actions in support of national objectives.

Doctrine

Joint Publication (JP) 1, Doctrine for the Armed Forces of the United States

The bridge between policy and doctrine; a capstone publication.

True or False?




Joint Doctrine takes precedence over individual Service's Doctrine.

True

Logistics and Technology are two examples of __________________.

Operational Art

Political systems, physical environment and the enemy's/our national leadership are examples of ________________.

Contextual Elements

A Commander's knowledge, experience and skills are called _____________________.

Operational Art

Operational Design

The conception and construction of the framework that underpins a joint operation plan and it's subsequent execution.

These are the tools the US uses to apply it's sources of power, including it's culture, human potential, industry, science and technology, academic institutions, geography, and national will.

Instruments of National Power (Diplomacy, Information, Military and Economy)

Who plays a key role in the integration of all instruments of national power?

National Security Council

Joint Warfare is _____________ warfare and relies on traditions, cohesion and _______________.

Team; expertise

These plans deter or counter threats are prepared within the context of a treat alliance or framework.

OPLAN

The United Nations or the Organization for Security and Cooperation in Europe are examples of _________________.

Intergovernmental Organizations (IGO)

_________________ level of war addresses the issues of why and with what we will fight and why the enemy fights against us.

Strategic (Level of War)

At this _______________ level of war campaigns and major operations are designed, planned, conducted, sustained, assessed and adapted to accomplish strategic goals.

Operational (Level of War)

The level of war that deals with HOW we fight.

Tactical (Level of War)

DoD

Department of Defense

Full Range Leadership Development
Leader, Follower, SituationEffective: Active, good leadershipIn
Trait Theory
Leadership effectiveness based on traits. Great Man theory
Skills Theory
Leadership effectiveness based on intelligence
Management By Exception (Passive)
If it isn't broke, don't fix it.
Management by Exception-Active
The focus of the leader is to monitor and control followers through forced compliance with rules, regulations, and expectations for meeting performance standards and behavioral norms.
Transformational leadership
Transformational leaders are those who transform their followers. Through the use of inspiration and motivation
Leadership scale
Laissez Faire ->Transactional->Transformational
Hindrances to Critical Thinking
Basic Human Limitations Use Of Language Faulty LogicPerception PsychologicalSociological Pitfalls
Hindrances to Critical ThinkingBasic Human Limitations
1. Confirmation Bias and Selective Thinking 2. False Memories and Confabulation 3. Personal Biases and Prejudices 4. Physical and Emotional Hindrances 5. Testimonial Evidence
Hindrances to Critical ThinkingUse of Language
1. Ambiguity 2. Assuring Expressions 3. Meaningless Comparisons
Hindrances to Critical ThinkingFaulty Logic or Perception
1. Superstition 2. Argument from Ignorance 3. False Analogies
Hindrances to Critical ThinkingPsychological and Sociological Pitfalls.
1. Ad hominem Fallacy 2. Ad populum, Bandwagon Fallacy 3. Emotional Appeals
Facione’s Scoring Rubric
Used to score critical thinking
Two System Approach to Decision Making
Reactive Thinking (Memorized process)Reflective Thinking (Think, Decide, Reflect)
Profession of Arms
Military is a profession, like a doctor or a lawyer and has its own rules and customs
Warrior Ethos
Describes the frame of mind of the professional Airman—it is part of ourculture. It proclaims our selfless commitment to our Nation, mission, unit, and fellowAirmen.
Military Culture and Airmanship
Military culture comprises the beliefs and attitudes within a military organization that shapes its collective preferences toward the use of force. Airmen refer to these beliefs andattitudes as air-mindedness.
Little Brown Book
AFI 36-2618, The Enlisted Force Structure
Little Blue Book
Core Values
Values Conflict
When personal values conflict with AF values
The Continuum of Professionalism
Scale of professionalism (left=bad, right-good)
P2 Progressive Professionalism
Constantly striving to move towards the right on the Continuum of Professionalism
DDR
Direction Discipline, Recognition Foundation of P2
BMR
Basic Metabolic Rate (Metabolism)
FOSI Principle
Form Over Speed and Intensity
High Intensity Exercise Endurance (HIEE)
The application of maximal physical effort systematically applied to a technically developed motor skill.
Ethical Leadership
Combines ethical decision-making and ethical behaviorMake ethical decisions and behave in ethical ways
Values
The core beliefs we hold regarding what is right and fair
Morals
Values that we attribute to a system of beliefs that help us define right from wrong
Ethics
The study of what we understand to be good and right behavior and the study ofhow we judge those behaviors.
Military ethics
Values and expected rules of the profession that are appropriate to actions taken within the military environment
Ethical relativism
In ethics, the belief that nothing is objectively right or wrong
Ethical Dilemma
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
Ethically Minded Organization
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
Ethical Traps
confusion or uncertainty as to what action or behavior should be takenEthical RelativismLoyalty SyndromeWorry over imageDrive for Success
Loyalty Syndrome
Making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
Worry Over Image
Making decisions based on how the decision will impactone’s reputation/standing
Drive for Success
Making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct
Toner’s six tests
Consider all of the consequences, including the best and worst outcomes of your decision. Ask yourself if you can accept both outcomes.Shame, Community, Legal, Situation, God, Consequences
Toner's Ethical Principles
Three O’s (owing, ordering, and oughting)Three P’s (principle, purpose, people)Three R’s (rules, results, and realities)Three D’s (discern, declare, and do).
COMPLIANCE
Compliance is the act or process of complying to a desire, demand, proposal, or regimen or to coercion.
Accountability
The quality or state of being accountable; an obligation or willingness to accept responsibility or to account for ones action.
Personal Accountability
Accepting complete responsibility for you behavior
Workplace Accountability
Creatingan environment where accountability is clear and fully accepted
Discipline
Training expected to produce aspecific character or pattern of behavior, especially training that produces a moral or mental improvement
Task discipline
How well we meet the challenge of the job
Group discipline
Effective Teamwork
Imposed discipline
Enforced obedience to legal orders and regulations
Self-discipline
A willing and instinctive sense of responsibility that leads us to do whatever needs to be done
UNIT DISCIPLINE
A state of order and obedience existing within a unit that involves the ready subordination of an individual’s will for the good of the unit
Negative unit
Lack of excellence, productivity and camaraderie
Positive unit
Exhibit a common set of traits that foster excellence, productivity and camaraderie.
Diversity
A composite of individual characteristics, experiences, and abilities.
Demographic Diversity
Inherent or socially defined personal characteristics, including age, race/ethnicity, religion, gender, socioeconomic status, family status, disability, and geographic origin.
Cognitive / Behavioral Diversity
Differences in styles of work, thinking, learning, and personality.
Organizational / Structural Diversity
Organizational / institutional background characteristics affecting interaction, including Service, component, and occupation/career field.
Global Diversity
Intimate knowledge of and experience with foreign languages and cultures, inclusive of both citizen and non-citizen personnel.
Diversimilarity
We are different but we are the same Respects differences between people while highlighting similarities
Striking the Right Balance
Striking the right balance between the individual’s need to align with the organizational culture and the organization’s need to recognize individual differences
Individual Consideration
When leaders treat others as individuals with different needs, abilities,and aspirations and not just part of a group of subordinates
Judging to Valuing Ladder
JudgingUnderstandingRespectingAppreciatingValuing
Golden Rule
treat others as one would like others to treat oneself
DiversityFive Part Transformational Process:
Effective way for leadersto move their organizations from awareness to understanding to actionDiscoveryAssessmentExplorationTransformationRevitalization
Resource Stewardship
The prudent use of allocated funds and the efficientand effective use of time as well as assigned facilities, space, equipment, and people
Resource Allocation Process
Funds flow down CongressAir ForceMajcoms, FOAs, DRUsWingUnitCost Center Managers CCMs
The Budget Execution Review (BER)
Review cycle conducted twice during the FY to identify, validate, prioritize, and request additional resources for unfunded requirements.
1st Budget Execution Review (BER)
Due in 1st half of January
2nd Budget Execution Review (BER)
Due in mid-May
Financial Execution Plan(FEP)
Product used by the Air Force to balance available funding, risks and requirements
Standard Financial Execution Plan (FEP) Format
Section 1: Mission Critical RequirementsSection 2: JustificationSection 3: Unfunded RequirementsSection 4: Spend Plan
Anti-Deficiency Act (ADA)
Can't obligate money you don't have
Financial Execution Plan (Part I - funded level)
A submission level in the financial plan that equals (funded requirements) the planning number provided with the call instructions.
Financial Execution Plan (Part II - unfunded level)
A submission level in the financial plan that includes all requirements exceeding (unfunded) the planning number
Cost Center Managers (CCMs)
Regulates the daily use of work hours, supplies, equipment, and services in producing or doing things.
Organizational Change Request (OCR)
The instrument used to activate, inactivate, redesignate, or reorganize organizations
AuthorizationChange Request (ACR)
A multi-purpose instrument used to propose adjustments to a Unit Manpower Document (UMD).
Airmen Powered by Innovation (API)
Replaced the following programs: Innovative Development Through Employee Awareness (IDEA), Best Practices (BP), Productivity Enhancing Capital Investment (PECI), and expanded the Air Force Smart Operations for the Twenty-first Century (AFSO21).
Airmen Powered by Innovation (API) Phases
Ideation/Submission Phase Evaluation PhaseImplementation PhaseHold-the Gains Phase
Strategic planning
Begins with the desired-end and works backward to the current status.
Strategic Alignment & Deployment(SA&D)
Method used to ensure everyone in AF organizations is working effectively towards the same goals identified by senior leadership. It is a product of annual strategic and performance planning
Strategy
What we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation Objectives
Alignment
The translation of the vision into measurable results.
Cascading process
To communicate, align, and validate HQ, NAF, Wing, andintra-Wing strategies
Vision
A statement of an ideal state of being or existence in the future that is inspiring and empowering…creates a context for process of planning a future for the organization.
SA&D STRATEGY MAP
A plan to move an organization from their current state to a more desirable future state.
SWOT analysis
Brainstorming Strengths and Weaknesses from an internal stand point. Then brainstorming Opportunities and Threats from an external standpoint.
Priorities
Identify major strategic focus areas on your watch
Objectives
Communicate what strategic action must be accomplished to realize the intent of the priority
Metrics
Communicate the intent of the objective statement and reflect how the objective will beachieved.
Tasks
Support the objectives at a level where primes and target completion dates can be established.
Balanced Score Card (BSC)
A strategy management system for establishing and communicating anorganization’s mission, vision and strategy map to customers, stakeholders and employees,and for aligning day-to-day work to the strategy. It is a more dressed up version of the Strategy Map
Continuous Process Improvement (CPI)
Provides (DoD) a time-tested and proven approach for analyzing how we currently conduct business and improve our operations.
Air Force Smart Operations for the 21st Century(AFSO21)
The Air Force’s unique CPI model Deliver a consistent and disciplined problem solving approach that is encoded in the DNA of every Airman
AFSO21 is not
The blind search for metrics without logical application, or the ceaseless quest for "great" performance-report bullets
AFSO21
focuses on processes, not people
Wingman Concept
Airmen taking responsibility for each other by being alert to other Airmen in distress and intervening when they need help
Value
A need the customer is willing to pay extra to receive, easily expressed in terms of a specific required product or service
Waste
Anything that adds cost or time without adding value
Go and See
The Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place
Value Stream Mapping (VSM)
A simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery
Standard Work
The best known way to complete a task. Ensures that the same work will take the same amount of resources to achieve the same results every time.
6-S
1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
Theory of Constraints (TOC) –
A process improvement technique focused on maximizing throughput by use of a “constraint-based” approach.
OODA Loop
Observe, Orient, Decide, Act
8 Step Problem Solving
Clarify problemBreak it downSet improvement targetsDetermine root causesDevelop countermeasuresSee countermeasures throughConfirm Results
Fish Bone Diagrams
A simple way to visually depict the relationship between specific categories of process inputs and the undesirable output
ADAPTABILITY
Ability to adjust self to changed, unexpected or ambiguous situations
Cognitive Flexibility:
The ability to use different thinking strategies and mental frameworks
Emotional Flexibility:
The ability to vary your approach to dealing with your own emotions and those of others
Dispositional Flexibility:
The ability to remain optimistic and at the same time realistic
Janssen’s Model of Change
Contentment, Denial, Confusion, Renewal(Four Room Apartment)
Diffusion of Innovation
Five levels or reactions to changeInnovators, Early Adopters, Early Majority, Late Majority, Laggards
The NoNo Problem
Always ready with ten reasons why the current situation is fine, why the problems and challenges others see don’t exist or why you need more data before acting
Eight Steps for Transforming an Organization
Step 1. Establish a Sense of UrgencyStep 2. Creating the Guiding CoalitionStep 3. Developing a Vision and StrategyStep 4. Communicating the Change VisionStep 5. Empowering Others for Broad ActionStep 6. Generating Short-Term WinsStep 7. Consolidating GainsStep 8. Anchoring New Approaches
PROJECT MANAGEMENT
The process of leading, coordinating, planning, and controlling a diverse and complex set of processes and people in the pursuit of achieving project objectives
PROJECT MANAGEMENT PROCESS
Project initiation stageProject planning and design stageProject execution and construction stageProject monitoring and controlling systems Project completion
group
assemblage of persons (or objects) located or gathered together
team
a group organized to work together
AFDD1-1
Leadership and Force Development
mission
The task, together with the purpose, that clearly indicates the action to be taken
Four Personal Approaches
Conceptual SpontaneousNormativeMethodical
Conceptual Approach
prefers to come up with new ideas
Spontaneous Approach
prefers freedom from constraint
Normative Approach
prefers to put ideas into a familiar context, relying on past experiences
Methodical Approach
prefers order and rationality
Team Roles
CreatorAdvancerRefinerExecuterFlexer
Creators
focus on the possibilities
Advancers
focus on the interaction
Refiners
focus on the analysis
Executors
focus on the realization
Flexers
can focus on everything
The P.E.P Cycle
Panic, Elation, PanicDescribes brainstorming process
Stages of the “Z” Process
Creating AdvancingRefining Executing
Negotiation
A process involving two or more people/groups where the parties have a degree of difference in positions and strive to reach agreement on issues or course of action
Interest-Based Negotiations (IBN)
The practice of focusing on the interests, and not the positions of the two negotiating parties.
Anchoring:
An offer that is at (or slightly more aggressive) than the aspiration point
BATNA
Best Alternative To a Negotiated Agreement An alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
Zone of Possible Agreement (ZOPA)
Overlapping (common) area of each party’s aspiration point and reservation point
Divergent thinkers
Tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity
Convergent Thinkers
Tend to be reliable, rational, and principle-based. They constantly work to reduce uncertainty and ambiguity
TRUST INFORMATION POWER AND OPTIONS (TIPO) MODEL
Illustrates how trust influences your use of information and power, and how information and power influence the way you develop options to resolve a dispute, solve a problem, and find a solution.
Negotiation StrategyEvade
Not now, can you come back later?Low TrustLow Power
Negotiation StrategyComply
Yes, absolutely, let’s do it your waySome TrustLow Power
Negotiation Strategy Insist
Take it or Leave it Low/No TrustVery high Power
Negotiation Strategy Settle
Let’s just split the difference and call it a dayHigh TrustEqual-Low Power
Negotiation Strategy Cooperate
Let’s work together and come up with an even better ideaHigh TrustShared Power
COOPERATIVE NEGOTIATION STRATEGY(CNS)
Focusing on the underlying interests, we treat disputes and issues as mutual problems to solve rather than a contest of wills and personalities
Evaluative Mediation
Mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side
Facilitative Mediation
Encourages the parties to discuss matters freely and voluntarily participate in the mediation process
Cross-Cultural Competence (3C)
High Context and Low Context Cultures
Low Context Culture
Focuses on tasks. USA/Western Europe
High Context Culture
People focused. Mid-East, Asia
Resiliency
The ability to withstand, recover, and/or grow in the face of stressors andchanging demands
The Four Pillars of Fitness
Mental FitnessSocial FitnessPhysical FitnessSpiritual Fitness
The Five Cs
CareCommitConnectCommunicateCelebrate
Perpetrator
the criminal who assaults the victim
Facilitator
person who enables, encourages, or creates a situation orenvironment that allows a perpetrator to act
bystander
a person who sees the potential for a sexual assault.
victim
the person assaulted by the perpetrator
Restricted Report
Confidential, investigation is victims choice
Unrestricted Report
Not-Confidential, reported through chain of command
Limited Privilege Suicide Program (LPSP)
Identify and treat those who pose a genuine risk forsuicide because of impending disciplinary action under the UCMJ. Information protected under thisprogram may not be used in existing or future UCMJ action
Strategic Communication
USG efforts to engage audiences to further national goals. PRAirmen have a responsibility in this
On-the-Record interview:
Consider everything you say ―on-the-record
Background interview:
The background interview allows you to provide context to stories, ensure the proper emphasis is placed on key aspects, and stories are accurately reported
Off-the-Record interview:
Clearly state which portion of the interview is ―off-the-record‖ to ensure there is no chance of confusion
Interview Techniques

Hooking:

Taking advantage of opportunities before the interview to get the reporterinterested in what you want to talk about.
Interview Techniques

Bridging:

A technique used to move from the reporter‘s agenda to your message.
Interview Techniques

Flagging:

A technique used to emphasize your message.
Policy
Guidance that is directive or instructive, stating what is to be accomplished
Strategy
Defines how operations should be conducted to accomplish national Policy objectives
Doctrine
Presents considerations on how to accomplish military goals and objectives. It isa storehouse of analyzed experience and wisdom.
National Security Strategy
Drafted by NSC. Outlines national security goals and overall strategy.
NationalSecurity Act of 1947
Created the National Security Council (NSC)
National Defense Strategy
A Strategy thatcomplements the NSS, created by DoD.
National Military Strategy (NMS)
Signed by the CJCS, supports the aims of the NSS and implements the NDS
Operational Art
The application of creative imagination by commanders and staffs to design strategies, campaigns,and major operations and organize and employ military forces
Operational Design
Extends operational art‘s vision with a creative process that helpscommanders and planners answer the ends–ways–means–risk questions
INSTRUMENTS OF NATIONAL POWER
DiplomacyInformationEconomyMilitary
CROSS CULUTURAL COMPETENCE (3C)
The ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments without necessarily having prior exposure to a particular group, region, or language
Culture:
Creation, maintenance, and transformation across generations of semishared patterns of meaning, sense-making, affiliation, action, and organization by groups
Domains of Culture:
Broad categories under which humans commonly organize cultural knowledge, beliefs, values, and behavior (e.g., kinship, gender, economic exchange, etc.
Ethnocentrism:
Human tendency to negatively judge others’ cultures, beliefs, and values against one’s own
Cultural Relativism
When the beliefs and practices of one culture (e.g. what is considered right or wrong,) may not agree with other cultures
Holism:
The idea that all aspects of culture are connected to other aspectsi.e. gender affects kinship, which affects politics ect.
Worldview:
Collection of beliefs about life and the universe held by an individual or a group
OODA Loop (Observe, Orient, Decide, Act)
Closed loop cycle that can help you gather information in a focused way
Paralanguage:
Non-verbal elements of speech including tone, pitch, rate, and pauses
Power Distance:
Extent to which the less powerful members of an organization and/or institution accept and expect that power is distributed unequally
12 Domains of Culture
FamilyReligionSexLanguageHistoryEct...
Iceberg of Culture
Surface: BehaviorsJust below: Systems and StructuresDeep Below: Values and Beliefs
Collectivism
Tendency to consider extended family affiliations and being a member of a larger group as very important throughout a person's lifeEverywhere except N. America and W. Europe
Individualism
Extended family ties play a less important role in our lives, and we do not usually consider the influence of larger groups when we make decisions about our lives N. America and W. Europe
Communication Styles (Non-Verbal)
Haptic: TouchingProxemics: Use of DistanceChronemics: Use of TimeKinesics: Facial expressions and gestures
Goldwater Nichols Act of 1986
Origin of the Joint Org.Restructured military chain of command.Established SECDEF and CJCS as heads of the forces.
ADCON
Administrative Control
OPCON
Operational Control
TACON
Tactical Control
COCOM Numbers and Categories
6 Geographical (N, S, Eu, Pa, Afr, Cent)3 Functional (SOCOM, STRATCOM, TRANSCOM)
Supported Commander
Actually doing the mission. Supported by other units when needed. Usually COCOM. Has OPCON of Forces
Supporting Commander
Provides units to supported CC. Usually relinquishes OPCON of units to supported CC.
Relationship between CCs
Supported or Supporting
Relationships between CC and Forces
COCOM, OPCON, TACON
Relationships between Forces and CC
Assigned, Attached, or Direct Support
Command of Guard and Reserves
ADCON to service componentsOPCON to mobilized assigned CCGuard non-mobilized OPCON to Governor
Homeland Defense
CBRNE ResponseMissile DefenseSS Aviation Sup.
Civil Support
Natural Disaster responseMobile Redundant Command Centers
Joint Op Planning
Ties militaryinstrument of national power to the achievement of national security goals
NCA
National Command AuthoritiesPOTUS, SECDEF
JPEC (Joint Planning & Execution Community)
Headquarters, commands, and agencies involved in joint operation planning
NSC (National Security Council)
Provides the framework to establish national security strategy
Joint Strategic Planning System (JSPS)
Primary means by which the CJCS performsjoint strategic planningLink between strategic planning and joint operationplanning
Guidance for Employment of the Force (GEF)
Provides two-year direction to combatant commands for operational planning, force management, security cooperation, and posture planning
Assigned Forces
Secretaries of the Military Departments assign forces under their jurisdiction to combatant commands to perform missions assigned to those commands
Allocated Forces
A decision totake US Forces from one combatant command and deploy it to another
Apportioned Forces
The distribution of forces for planning of limited resources among competing requirementsNot physically deployed or reassigned; they are simply used as a planning factor
Joint Strategic Capabilities Plan(JSCP)
Carries out the Chairmans National Military Strategy by directing the CINCs to accomplish strategic planning
PLANNING, PROGRAMMING, BUDGETING, AND EXECUTION SYSTEM (PPBES)
Defense Department’s resource allocation system
JOINT OPERATION PLANNING AND EXECUTION SYSTEM (JOPES)
Contingency or Crisis Action PlanningCJCS joint planning system. Governs all aspects of conventional joint military operations planning and execution.
The JOPES Process
Campaign planning, contingency planning, and crisis action planning
Contingency planning
InitiationConcept DevelopmentPlan DevelopmentPlan ReviewSupporting Plans
CRISIS ACTION PLANNING (CAP)
Situation DevelopmentCrisis AssessmentCOA DevelopmentCOA SelectionExecution PlanningExecution
Interdependence
Purposeful reliance of joint and coalition partners on each other’s capabilities to maximize the complementary and reinforcing effects of all
Interoperability
The ability of joint/coalition partners to work together in an efficient and synergistic manner
Multipurpose Capabilities
Weapons and equipment need to possess the capability for effective application in two or more basically different military or civilian functions
Navy PME
E-1 to E3: Basic Salorization and Military Citizenship • E-4 : Petty Officer Indoctrination Chief Petty Officer (CPO): CPO Selectee Course • Senior/Master Chief Petty Officer: Senior Enlisted Academy• Command Leadership: Chief of Boat and Command Master/ Senior Course
USMC PME
Sergeants Major CourseAdvances Course: Gunnery sergeantsCareer Course: SSGTsSergeants Course: SGTsCommand Sponsored Corporals Course
Army PME
Command Sergeants Major Course (CSMC)Advanced Leader Course (ALC): SSGTsSergeants Major AcademySenior Leader Course (SLC): SFCsWarrior Leader Course (WLC): First NCO Course
Decentralized Anarchy
no international central govno central agencyno common sense of valuesno agreement of right/wrong
Many Actors
190 countriesEUWTO
Nations sovereign and unique
self-rulingindependent unique culture/geo/history/etc..
World is multilateral
everyone everyone does affects someone else
pre WWII
Relatively threat-free
Strategy
a plan of action
grand strategy
art and science of coordinating the use/development of those instruments to achieve nat'l security objs
military strategy
coordinating the development, deployment, and employment of military forces
operational strategy
the art and science of planning, orchestrating and directing military campaigns within a theater of operations to achieve national security objectives
factors influencing strategy decision making process
politics doctrineeconomicstechnologyprinciples of warnature of the threat
Maynard Smith
WWIIEuropethrew exploding ammo overboardextinguished a/c fire by hand
Forest Vosler
Germanyvolunteered to be thrown overboardsaved wounded tailgunner from certain death
Archibald Mathies
EuropeTried to land wounded a/con 3rd attempt plane crashed everyone killed
Henry Erwin
Koriama Japanthrew phosphorous bomb out co-pilots window
Pits
Vietnampjevacuated 9 volunteered to stay on the ground and help defend woundedoriginally awarded AF Cross 2001 upgraded by Clinton to CMH
Levitow
Vietnamloadmastermagnesium flare in spilled ammo canistersthrew flare out a/cflare ignited immediatelysaved a/c and crew
Code of Conduct Article 1
I am an American fighting in the forces that guard my country and our way of life, I am prepared to give my life in their defense
Code of Conduct Article 2
I will never surrender of my own free will. If in command, I will never surrender the members of my command while they still have the means to resist.
Code of conduct Article 3
f I am captured I will continue to resist by all means available. I will make every effort to escape and aid others to escape. I will accept neither parole nor special favors from the enemy.
Code of conduct Article 4
If I become a prisoner of war, I will keep faith with my fellow prisoners. I will give no information or take part in any action which might be harmful to my comrades. If I am senior, I will take command. If not, I will obey the lawful orders of those appointed over me and will back them up in every way.
Code of conduct Article 5
Should I become a prisoner of war, I am required to give name, rank, service number, and date of birth. I will evade answering further questions to the utmost of my ability. I will make no oral or written statements disloyal to my country and its allies.
Code of conduct Article 6
I will never forget that I am an American fighting for freedom, responsible for my actions, and dedicated to the principles which made my country free. I will trust in my God and in the United States of America.
Vernon L. Burge
first enlisted pilot
Ruth Law
first enlisted Army aviatrix.
Private Frederick Libby
first American to down five enemy aircraft in WWI
Corporal Eugene Bullard
(Lafayette Escadrille), the WORLD's first black pilot
MSgt Harley Fogleman
founded and served as the first commander of Muroc Bombing Range, later to become Edwards AFB.
First Sergeant Lawrence Lambert
received the Distinguished Flying Cross when he became the first human in the United States to eject from the P-61 aircraft using the newly developed pilot ejection seat
Esther Blake
first woman in the Air Force.
Grace A. Peterson
first female chief master sergeant
SSgt Samuel Turner
two aerial kills ever from a B-52 during OPERATION Linebacker II in Vietnam.
TSgt Timothy Wilkinson
responded with his crew to the downing of a UH-60 helicopter in the streets of Mogadishu, Somalia. He was awarded the Air Force Cross, the first since Vietnam, for his actions.
ANG State Roles and Missions
Civil DefenseRegional Emergenciesassist in natural disasters
ANG State Roles and Missions (cont.)
Law enforcementcounter drug
when planning our communication the first factor we should consider
analyzing our audience
the person or organization we are communicating on bahalf of such as our supervisor, commander or Air Force
sending audience
the person who will be receiving the communication
the person who will be receiving the communication
if your audience is hostile or skeptical you need to
be more persuasive in your communication
your communication efforts will be more successful if you consider
how your audience feels about your subject
When determining the reason for communication
Ensure your communication does what you intendedhelp organize your thoughtsfocus your communicationidentify what you want the recieving audience to do with your communication
chronological
discussing events problems or processes in the sequence of time in which they take place or should take place. The simplest and most commonly used approach in writing
spatial/geographical
starting at a point in space and proceeding in sequence to another point.
cause/effect
shows how one or more ideas actions or conditions leads to otehr ideas actions or conditions
problem solution
used to identify and describe a problem or issue and then discuss possible solution to the problem or techniques for resolving a issue
sequential
used to describe a sequence of steps necessary to complete a technical procedure or process
topical
used to present general statements followed by numbered listings of subtopics to support, explain or expand statements
comparison/contrast
use this style when you need to discuss similarities and/or differences between topics concepts, or ideas
reasoning /logic
use this pattern when your mission is to present research that will lead you down the path to your point of view
Summary in conclusion structure
acts as a brake light alerting your audience that your presentation is ending. shouldn't contain new information.
close effect remarks
tie your closing remarks back to your opening statement or close the loop
for transition to be effective
mention the point just discussed relate the point to the objective or purpose of the communication introduce the next main point
factors to consider when planning to communicate
analyze your audience choose your topic determine your purpose gather your support
techniques of organizing a communication
generating and refining ideaschoosing a pattern of organizationdeveloping the introduction, body, and conclusion using transitions
how do you know when you have paragraph unity
if everything relates to a single or controlling idea. addressing only one idea per paragraph known as the one horse one rider principle
another way to check for paragraph unity
see if your sentences support the main point idea
two types of supporting sentences
major and minor
major sentences
define explain or add proof to the topic sentence.
closing sentences should
rephrase the topic sentence summarize the material in the paragraph, transition to the next paragraph
Coherence
Coherence allows your readers to see relationships between sentences; the can read through the paragraph and eventually the entire writing.
Connectives
show relationships between ideas in your sentences and paragraphs. connecting words such as first, next, also, and therefore.
words that show contrast
but, still however, yet, neverthelsss
passive voice and active voice
the dog was seen by john ( passive)John saw the dog. (active)the book was read by me. (passive)I read the book (active)
subject verb agreement
the car runs on regular gas(the subject "car" is singular so is the verb runs)the cars run on regular gas. (The subject "cars" is plural and so is the verb "run")
antecedent and pronoun reference
I always carry extra fan belts because it is often useful..the antecedent "fan belts" is plural but the pronoun "it" is singular. there are two ways to fix this either make "fan belts" singular (an extra fan belt) or change "it to "they"
ambiguous pronoun
the boys wore hats to their classes which the principal disproved of did the principal disapprove of the hats or classes. rewrite. the principal disapproved of the hats the boys wore to their classes
clarification support
spell out the acronym and explain its meaning
proof support
adds credibility shows something is true proves or supports a point
integrating sources
support material flows smoothly in our written or spoken presentations support material logically fits with the paper or speech
metaphor
figure of speech used to compare two things. its a phrase or part of a sentence that compares something concrete or abstract
simile
uses words like or as
statistics
most powerful form of proof support
slanted reasoning
fallacy arises from misuse or lack of data. example owned 3 used cars in your lifetime and had bad luck with all 3
faulty dilema
offers 2 alternatives one of the writer wants us to accept and the one he know we will either question or never accept.
faulty analogy
compares one situation to another. assumption what is true of a simple or familiar situation is also true of a complex or complicated one
stacking the evidence
distorting or omitting important evidence to get a point across.
loaded question
example when are we going to stop sinking money into this expensive program
name calling
giving undesirable names to things or people you dislike such as a calling an opponent a radical
glittering generality
giving an admirable name to something we want others to accept.
snob or prestige appeal
anyone who is anyone lives in pine tree acres.
plain folks appeal
simple things in life are the things worth having.
first reading of your draft is to check for
arrangement and flow
second reading check for
paragraph structure and clarity
3rd reading check for
sentences phrases and words passive voice, wordiness and spelling
presentations
effective eye contact lets listeners know you are interested in them, allows you to receive nonverbal feedback, it enhances your credibility
benefits of good body movement
catches the eye of the listener and helps hold their attention, helps relieve nervousness in the speaker can place the audience more at ease.
intelligibility
articulation, pronunciation, overuse of stock expressions, substandard grammar.
Variety
rate volume, force, pitch, emphasis
for attention step use
a rhetorical question, quotation, joke a startling statement, a gimmick
conclusion is made up of three components
summary, re motivation, and closure
minor sentence
should define, explain or add proof to the major sentence, it supports the major support sentence
effective body movement can be described as
free and purposeful
The Financial Execution Plan is submitted
during the second quarter
Budget Execution review, part 1
requires every level of command to validate, prioritize, and submit unfunded requirements
Budget Execution review, part 2
rack and stack all subordinate command unfunded requirements in order to move funds around the command to cover funding shortfalls
Budget Cycle
endless cycle of planning, programming, revising, adjusting, and spending. divided into four quarters
Budget Execution review
process that drives most current years spending and following years execution. conducted 2x per FY to identify, prioritize, validate, and request additional resources for unfunded requirements.
Most organizations have these basic funding requirements
technology costs, civilian pay, building maintenance/repair, custodial, and landscaping
Financial Execution Plan, 1st section
mission critical requirements. each assigned an expense investment code
Financial Execution Plan, 2nd section
Justification of the cost of each requirement in section one
Financial Execution Plan, 3rd section
lists unfunded requirements that exceed project funding and includes cost + justification for each
Financial Execution Plan, 4th section
spend plan. illustrates how projected funds will be spent over a 12 month period
Anti-Deficiency Act, violations
subject to appropriate admin/punitive measures. incurs fines of not more than $5,000, imprisonment for not more than 2 years or both for "knowingly and willingly" violating any of the provisions
"Successful Project Managers" by Pinto and Kharband define project management as
a process of leading, coordinating, planning and controlling a diverse and complex set of processes and people in the pursuit of achieving project objectives.
Project management constraints
Time - time availablecost - budgeted amount availablescope - what must be done to produce the project's end result
Define Project Management Process
blueprint for successful project management. identifies a sequence of steps:InitiationPlanning and DesignExecution and ConstructionMonitoring and Controlling systemsCompletion
Project Management, Initiation
feasibility assessed. nature and scope. explore and elaborate on ideas
Project Management, Planning and Design
planning is KEY. plan time, cost, and resources. manage risk during execution
Planning and design includes:
project goals, deliverables, schedule, and supporting plans
Project Management, Execution and Construction
integrates activities and aspects of the project together. processes used to complete the project. coordinating people and resources.
Two types of metabolism
aerobic and anaerobic
Aerobic
uses oxygen to convert food to energy. low intensity, long endurance activities
Anaerobic
does not need oxygen. small amount of energy but released quickly. fuels short bursts of high intensity activity
Macronutrients
chemicals found in large quantities in foods we need. ex: water, protein, carbs, fats. energy is derived from them
Micronutrients
vitamins and minerals required in small amounts. best obtained by eating a variety of food.
Daily calories from carbs
50%
Carbs
primary energy source for short term, high intensity activity. converted to glucose and glycogen. fuels anaerobic activity. required by the central nervous system
Daily calories from fat
30%
Fats
stored under skin and around muscles. precursor to steroid hormones and vitamin D. protects vital organs. regulates hunger. fuel for low to moderate activities.
Daily calories from protein
20%
Protein
consume 30 mins after training. too much is not digested, stored in fat. releases nitrogen waste that needs to be filtered through the kidneys. extra urine, extra calcium excretion
water
60% of the body. serves as transport and reactive medium. lubricates joints.
Fat-soluble vitamins
Vitamins A, D, E, K
Dehydration
more than 2% below normal body weight due to loss of water
Before physical activity
3-4 hrs prior, eat a low fat, high fiber and high carb w/ medium protein. water at all times.
During physical activity
Water. eat more carbs for long/extreme training
After physical activity
drink water w/ electrolytes. it's what plants crave. eat 250-300 cal snack during 1st 30 mins. then every 2 hrs for 4-6 hrs.
Guidelines for nutrition
Variety of nutrient rich foodswhole grains, fruits, vegsmaintain a healthy weightmoderate portionsgradual changesregular meals
Functional training
any type of exercise that has a direct relationship to activities performed in daily life.
Benefits of functional training
better at home and on the jobdecreases likelihood for illness/injurydeceases stress
Pre-habilitation
prevention of injuries in healthy people. functional training promotes this by training the entire body instead of target muscle groups
Functional training and the military
body weight exercises, dynamic exercises, joint mobility/range of motion
Ethical leadership
Ethical leadership combines ethical decision-making and ethical behavior, and occurs in both an individual and organizational context
Values
The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others; what individuals believe to be of worth and importance to their life.
Morals
Values that we attribute to a system of beliefs that help us define right from wrong, good versus bad. Typically, they get their authority from something outside the individual—they come from a higher being or authority.
Ethics
The study of what we understand to be good and right behavior and the study of how we judge those behaviors. A set of standards of conduct that guide decisions and actions based on duties derived from core values. We characterize people as ethical when they act in ways that are consistent with societal moral values. The ethics of our decisions and actions are defined societally, not individually.
Military ethics
Deal specifically with those values and expected rules of the profession that are appropriate to actions taken within the military environment (Gabriel, 2003). The American military ethic is designed to put principle above self-interest. Personal integrity and moral courage are the keys to viability of that ethic
Ethical relativism
In ethics, the belief that nothing is objectively right or wrong and that the definition of right or wrong depends on the prevailing view of a particular individual, culture, 2F or historical period.
Ethical dilema
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
Ethical minded organization
Ethical traps
confusion or uncertainty as to what action or behavior should be taken, conflicting opinions/values, all choices have drawbacks.
ethical relativism
making decisions based on personal values/beliefs rather than on military rules, regulations and codes of conduct.
loyalty syndrome
making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
Worry over image
making decisions based on how the decision will impact one’s reputation/standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct.
Drive for success
making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct.
The shame test
If your actions were publicized, would you be embarrassed, discredited, or humiliated?
The god test
What would your religious leader say? Would you want the action done to you? Or would you want everyone to make the same decision?
The community test
Besides your family, would you want your peers, neighbors, or friends to know?
The legal test
Could you face legal action? Are you willing to face legal action?
The situation test
Could you justify your action because of peculiar, special or extraordinary circumstances?
Consequence test
Will the end justify the means?
The three o's
owing, ordering, and oughting 1) we must know who and what we owe2) display proper ordering by having moral structuring and ethical priorities3) understand what Airmen should do or ought to do.
The three P's
principle, purpose, and people 1) SNCOs must put principle (truth telling and honor) first2) purpose (mission accomplishment and duty) second3) people (fellow citizens, Airmen, Soldiers, etc.) third.
The three Rs
rules, results, and realities - rules give us ethical guidance - results are the outcomes or bottom line, and the consequences of following or not following those rules - realities, which recognize the importance of the situation, circumstances, or realities.
The three D's
discern, declare, and do -we must try to discern the truth-at appropriate times, we declare the truth, as we have discerned it-we do what we have discerned and declared
Dr. Toner's supporting principles:
No rewards for unethical behaviorSanctions and forgiveness for mistakesAppropriate action for dereliction of dutyapply prudence 1st, justice 2nd.
Describe the "Sanctions and forgiveness for mistakes" principle
actions caused by a misunderstanding that may not require disciplinary action; i.e., subordinate provides customer with incorrect information so the subordinate is provided remedial training on the topic and then closely supervised to ensure learning has occurred
Describe the "Appropriate action for dereliction of duty " principle
misconduct that can require disciplinary action; i.e., misuse of Government Travel Card or subordinate reports to work late can require disciplinary action ranging from verbal counseling to courts-martial
Describe the "Apply prudence 1st, justice 2nd" principle
considering what is right before what is possible; just because something is legal or permissible, does not mean it is the right thing to do; and prudence is lawful behavior, but is also wise and just
Resource Stewardship
the prudent use of allocated:fundstimefacilitiesspaceequipmentpeople
O&M Operations and Maintenance covers:
mobilizationrecruitingtrainingadministrationservice wide activitiescivilian salariesoperating and maintaining a installationenvironmental restoration
Budget Execution Review (BER) Process - What is it?
-Conducted twice a year(FY) to identify, validate, and request additional resources for unfunded requirements -submitted in the 2nd and 3rd quarters
Financial execution plan (FEP)
-Submitted in the 2nd quarter The product used by the AF to balance available funding, risks, and requirements, while delivering goods and services to customers within the O&M appropriation
The best FEP include
section 1 - mission critical requirementssection 2 - justificationsection 3 - unfunded requirementssection 4 - spend plan
The anti-deficiency act (ADA) specifically prohibits mil or civ employees from:
1) Don't obligate your unit to spend more then it has.2) Don't spend $ on unauthorized items.3) Don't spend from the wrong pot of $. 4) Don't obligate funds before you get them5) Don't accept services
What are the 4 man-power competencies?
Organizational Management (structure)Program allocation & ControlRequirements DeterminationPerformance Management
Organizational management(structure) competency:
Deals with the functionality of organizations specifically activation,inactivation, predesignation, and reorganization
Organizational change Request (OCR)
instrument used to activate, inactivate, redesignate, or reorganize organizations.
Program allocation and control competency:
Centers on the unit manning document and a units total requirements.
Program objective memorandum (POM
MAJCOMs use this to request funded manpower authorizations for new and emerging missions AF manpower standards are used to validate current and emerging missions and ensure the support CSAF's priorities
Functional role of SNCO in developing manpower standards is two fold
1) send average performer to manpower work performance measurement. 2) Send high performer to manpower career field workshop.
Requirements determination competency
this competency centers on the authorization change request (ACR)
What is the authorization change request (ACR)
multi purpose instrument used to propose adjustments to a UMD.
ACRs are used to change
request increases, decreases or realignments of manpower requirements and or change attributes on the UMD
Performance management competency
This man power competency focuses on programs that increase efficiency and cost effectiveness
Strategic Alignment and Deployment (SA&D)
method used to ensure everyone in AF organizations is working effectively towards the same goal identified by senior leadership
Strategy
Strategy is about choices – what we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation’s Objectives.
Alignment
Is the translation of the vision into measurable results. This piece of the process is the communication link for the organization and enables improvement at every level Execution tool - not a strategic planning tool
Cascading process
Ensures everyone is on board with the priorities and goals from the top down and ensures work is done from the bottom up and is completing these goals
Mission statement
To allow a cascading environment of SA & D, a mission statement must be developed.must: - give reason for the org to exist over the next 3 years- describe unified mission of the org- indicate the difference from other orgs
Vision
vision is a statement of ideal state of being or existence in the future that is inspiring and empowering. Creates a context for process of planning a future for the organization.
A vision statement should be:
*Grounded in reality*should create some problems for the org*stakeholders must see their interests represented* Should invite and inspire
Strategy Map
Plan to move an organization from their current state to a more desirable future state
Steps in a strategy map
Assess the current situationset priorities, end-state, and goalsobjectivesmetricstasks
what does SWOT stand for
strengths, weaknesses, opportunities, and threats a tool to use in assessing the current situation when building a strategy map.
To assess the current situation when building a SA & D strategy map, consider these areas:
1) identify performance gaps and opportunities2) rate current performance against last year's plan3) look into performance of critical processes4) Is training and development working5) Is morale up or down
Priorities
identify major strategic focus areas on your watch (3 to 5 Priority Statements). Emphasis is on what strategically needs to change or improve to excel in executing the NAF’s/Wing’s mission.
End state
is similar to a “mini vision statement.” It connects the dots of where you are today verses where you want to be, as described by your mini vision statement for that particular priority.
Goals
clarify what strategically must be achieved to realize the Priority End State and are quantifiable metrics that let us know if we have successfully accomplished our Priorities
Internal customers
Your Orgs commander, unit RA, unit deployment MGR, Civil service, Employees, Airman
External customers
the press, tax-payers, the wing, other orgs, outside people
Objectives
communicate what strategic action must be accomplished to realize the intent of the Priority (recommend 2 to 3 Objectives per Priority Statement). Gives strategic direction on how to execute tasks, initiatives, and process improvements
Metrics
Metrics communicate the intent of the objective statement and reflect how the objective will be achieved. Metrics drive behavior
Tasks
Tasks support the objectives at a level where primes and target completion dates can be established
Balanced Score Card
The BSC is a strategy management system for establishing and communicating an organization’s mission, vision and strategy map to customers, stakeholders and employees, and for aligning day-to-day work to the strategy
Continous improvement
the strategic never ending, incremental refinement of the way we perform tasks
CPI
Continuous process improvement
AFSO21
Airforce's unique CPI model to learn how to evaluate and improve systems and work processes
Lean principle
1) specify what creates "value" from the customers perspective2) Identify all steps along the process chain3) make all the processes "flow"4) Produce only what is "pulled" by the customer5) Strive for perfection by continually removing waste
Waste
Anything that adds cost or time without adding value (downtime)
Examples of waste:
DefectsOverproductionwaitingNonstandard over processingtransportationIntellectmotionexcess inventory
Defects
Defects - having a direct impact to the bottom line, quality defects resulting in rework or scrap are a tremendous cost to organizations.
overproduction
Overproduction - to produce an item before it is actually required
Waiting
Waiting - whenever goods are not moving or being processed, the waste of waiting occurs.
Non-standard over processing
Nonstandard Over Processing - Often termed as “using a bazooka to swat flies,” many organizations use expensive high precision equipment where simpler tools would be sufficient.
Transportation
Transportation - moving product between processes is a cost that adds no value to the product
Intellect
Intellect – human brainpower squandered in processes that do not require intelligent thought: expediting, chasing paper, injuries etc. This concept is seen as any failure to fully utilize the time and talents of people
Motion
Motion - this waste is related to ergonomics and is seen in all instances of bending, stretching, walking, lifting, and reaching
Excess Inventory
Excess Inventory - stockpiles of both in-process and finished goods inventories are a direct result of overproduction and waiting
Go and See
When actively engaged in problem solving, the Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place. If there is a team of individuals working to resolve a particular problem, then it is recommended that the entire team travels to the actual place to examine the full process before deciding on the true issue
Value Stream Mapping
VSM is a simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery. The maps can be drawn from different points in time as a way to raise consciousness of opportunities for improvement. It also helps to create understanding of the flow of materials and information, and the value that is created.
AFSO21 Tools
1) Standard work 2) 6 Ss3) Visual management4) Cell design/flow5) Theory of constraints
The bedrock foundation of continuous improvement
Standard work
Standard work
Standard work represents the best known way to complete a task. Standard work ensures that the same work will take the same amount of resources to achieve the same results every time. This is the bedrock foundation of Continuous Improvement. Without standard work, it is impossible to tell if improvements are due to chance or due to our efforts. Standard work is unique to each process, but they all share certain characteristics:
6 Ss
This tool has a place for everything and makes it obvious when everything is not in its place.1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
Visual management
A workplace organized such that one can visually separate normal from abnormal working conditions. The ideal state is that all personnel should be able to manage every aspect of the process at a glance using visual data, signals and guides.
Cell design/flow
Focuses on designing how workers are arranged relative to the work and to each other. A poor cell design is when processes control what people do instead of people controlling what processes do.
Theory of Constraints (TOC)
Every system will have one process step that is the most limiting and therefore degrading the system’s ability to achieve the organizational goal. This limiting process step is the constraint.
OODA Loop
ObserveOrientDecideAct
8 step problem solving
1) Clarify and validate the problem2) Break down the problem/identify performance gaps3) Set improvement targets4) Determine Root causes5) Develop countermeasures6) See countermeasures through7) Confirm results and processes8) standardize successful Processes
What tools can you use when you are in step 1, clarify and validate the problem?
Strategic Alignment and Deployment (SA & D)SWOT AnalysisVoice of the customerValues Stream Mapping
A good problem statement should include:
What is the problemWhere did the problem happenWhen did the problem happenWhat is the significance of the problem.
Strategic vision
How will you do business in the future
Tactical targets
Performance levels required to make your goal a reality
B-SMART Characteristics
BalancedSpecificMeasurableAttainableResults FocusedTimely
Root Cause analysis
A trade off between digging as deeply as possible and finding the deepest point (cause) that is still within the team's sphere of influence. -use 5 whys & fishbone diagram
What is the project management Triangle
The legs are cost, scope, time if one increases so do the other two. Quality performance is in the middle of the triangle
5 stages of the project management Process
1) project initiation2) Project planning and design stage3) Project execution and construction stage4) project monitoring and controlling systems5) Project compleation
What happens in the project initiation stage
feasibility of the project is examined --why this project?--is it feasible?--who are the partners in this project?--what should the results be?--what are the boundaries of this project?
What happens in the project planning and design stage:
step 1 -- project goalsstep 2 -- project deliverablesstep 3 --project schedulestep 4 --supporting plans
What happens in the project goals step of the project planning and design stage of the project management process?
Stakeholders interviews to determine their needs. then have a comprehensive list of needs and prioritize them Then create goals with B-SMART
What are project delverables
Things that the project needs to deliver in order to meet these goals
Project schedule
Task list for each deliverableidentifies: - amount of effort for each task - the member to carry out task
Supporting plans
Human resource plan: - identify by name leading roles in the projectDescribes number and type of people needed to carry out the project.b. Communication plan: - who needs to be informed and how they will be informedc. Risk Management Plan: - Identifies risk and prepares for themd. Float: extra time built into a projects timeline
Negotiation
process involving two or more people/groups where:1. the parties have a degree of difference in positions, interests, goals, values or beliefs, and2. the parties strive to reach agreement on issues or course of action.
Interest based negotiations (IBN)
AKA- interest based problem solvingfocuses on interests, not positionsgood when there will be a continuing relationship between parties after mediation
Interest
An interest is the reason behind your position. It is the “why” behind what you want
Three types of interest
1) procedural2) psychological 3) substantive
Procedural
interests are those concerning how a process is conducted. Negotiators with procedural interests are not as concerned with the actual details of the outcome as they are with how an outcome is determined.
Psychological
interests (sometimes called relationship interests) are concerned with how people feel, how they are perceived, and how they relate with others.
Substantive
interests, which are perhaps the most important, have to do with things such as schedules, prices, salaries, etc. These make up the bulk of most negotiations.
Anchoring
Defined as “an offer that is at (or slightly more aggressive) than the aspiration point.”
Aspiration point
* The best each party hopes to get out of a negotiated agreement.2
reservation point
* The ‘bottom line’; the least favorable option or offer you will accept.
Best alternative to a negotiated agreement (BATNA)
* Defined as “an alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
Zone of Possible Agreement (ZOPA)
Bargaining range
Demand
"Take it or leave it"A statement of terms with no room for adjustment
Divergent thinkers
mental processes tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity. They prefer flexible plans with as many options as possible
Convergent thinkers
tend to be reliable, rational, & principle based. They constantly work to reduce uncertainty and ambiguity. They prefer thorough plans that fully address all contingencies
TIPO model
Trust information power and options model
Trust as it pertains to TIPO:
Your belief and/or evidence that the opposites interaction with you will be genuine, sincere, and honest
5 negotiation strategies
1) Evade2) Comply3) Insist4) Settle5) Cooperate
Evade ( not now, can you come back later)
use to maintain the current situation1) the current situation favors any proposed solution2) The issue at hand is unimportant to one or both parties3) There are other more pressing priorities4) The opposite is way too powerful or competitive
Comply ( yes, absolutely, lets do it your way)
Use this passive strategy when preserving the relationship between you and the other party is more important than the task.
Insist
Use this assertive, winner-takes-all, task oriented strategy when obtaining your objective is paramount, regardless of the cost to the opposite’s interests or to the relationship.
Settle
Use this “compromising” strategy when there is little chance of getting everything you want but a solution is needed. This strategy minimally satisfies the task interests of both parties and begins with a “soft offer” in order to leave room for maneuvering toward a solution.
Cooperate
The strategy, known as the Cooperative Negotiation Strategy (CNS) depends heavily on each party’s collaborative efforts and desire to achieve a mutually satisfactory outcome (task orientation) while simultaneously managing a trusting relationship (people orientation).
Evaluative mediation
Evaluative style of mediation, a subject-matter expert mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side, and suggests options to resolve the matter.
Facilitative mediation
An active third party (mediator) who enhances communicationand encourages the parties to discuss matters freely and voluntarily participate in the mediation process. AF style
Stakeholders
Stakeholders are other outside parties who have a vested or personal interest in the initiation, processing, and resolution of an existing dispute. Commanders, first sergeants, supervisors, subordinates, neighbors, family members, as well as legal and other intra-agency representatives (i.e., labor unions) are all potential stakeholders of mediation.
Caucus
A caucus is confidential and private meeting between each of the parties (individually) and the mediator. Caucuses offer the mediator the “behind-the-scenes” perspective from each party to ensure there is a potential zone within which the parties can reach agreement.
mediator
A mediator facilitates communications, promotes understanding, and focuses negotiating parties on their interests (rather than their positions), and seeks creative problem solving to enable the parties to reach their own agreement.
Impasse
This occurs when there is the failure to make progress toward resolution. It is a significant challenge in any mediation and moving past impasse is a skill that separates great mediators from the rest.
Reality Checking
This is a process where the mediator gets the parties to understand, typically through a series of questions, the weaknesses of their case, issue, or demand. When parties have a very weak position (argument), no claim for what they seek, no legal basis for the settlement they desire, or unrealistic demands of the other party, reality checking is necessary.
5 stages of mediation
1 )mediator opening statement 2) parties opening statements 3) joint discussion 4) caucus 5) closure
What does ACE stand for:
Ask, Care, Escort
4 pillars of Fitness
MentalSocialPhysicalSpiritual
The 5 Cs
Care, Commit, Connect, Communicate, Celebrate
Ethnocentrism
tendency to negatively judge others' cultures, beliefs, and values against ones own
Domain of culture
broad categories of cultural knowledge, beliefs, values, and behaviors
culture
creation, maintenance, and transformation acreoss generations of semi-shared patterens
cultural relativism
when beliefs and practices of one culture may not agree with other cultures
worldview
collection of beliefs about life and the universe held by an individual or a group
holism
notion that all aspects of culture are connected to other aspects
non-verbal communication
use of time, distance, touch and movement to convey meaning
cross-cultural competence
ability to comprehend and appropriately and effectively across cultural environments
paralanguage
non-verbal elements of speech including rate, tone, pitch, pauses
OODA loop
4 step sequence that helps gather information; compare information to previous kowledge, develope COAs, take action and review out comes
What is OODA?
OBSERVEORIENTDECIDEACT
Power Distance
where the less powerful members of orgs and institutuionS (like the family) accept and expect that power is distributed equally
Janssens Model of Change Management (4 stages)
ContentmentRenewalDenialConfusion
Contentment
focus is on fine-tuing & sustaining systems
Renewal
time of great energy but lacks structure
Denial
initial response of trying to suppress the pressure of change
Confusion
uncertainty, ambiguity, rumores, suspicion
What percentage of a group must adopt a change before it is to be considered UNSTOPPABLE?
20%
What percentage of a group must adopt a change before it is to be considered EMBEDDED?
5%
The following make up the Workplace Violence Awareness Team (WVAT)?
ChaplainBehavioral Science FlightSecurity ForcesSuupervisor
Which FRLD leadership style is the following:beaviors such as setting goals for and with followers, suggesting pathways to meet performance expectations, actively monitoring followers progress and providing supportive feedback and providing rewards when goals are attained.
Transactional Leadership
When is the Budget Execution Review (BER) submitted?
2nd and 3rd quarter
When is the Financial Execution Plan (FER) submitted?
2nd Quarter
"To the shores of Tripoli" is one of the most famous lines in the Marine hymn. This stems from what famous battle?
The Battle of Derna
What addresses the need for weapons and euipment which possess the capability for effective application in two or more basically different military of civilian function and/or levels of conflict and/or crisis responses.
multipurpose capabilities
What is the link between strategic planning and joint operation planning, and enables the CJCS to assist the POTUS and SECDEF in providing unified stregic direction to the Armed Forces?
Joint Strategic Planning System (JSPS)
CHANGE MANAGEMENTRecognizing changes as they occur, making sense of them, and recognizing the unpredictability of change BEST descibes_______________ flexibility.
Cognitive
CHANGE MANAGEMENTEngaging others to help facilitate change and empathizing with them BEST descibes___________ flexibility.
Emotional
CHANGE MANAGEMENTWhich type of flexibility is the ability to vary your approach to dealing with your own emotions and those of others?
emotional
CHANGE MANAGEMENTTo counter resistance to change, TRANSFORMATIONAL leaders should_________________the resisters.
give up control
CHANGE MANAGEMENTAccording to the Diffusion of Innovation, ther are 5 categories that describe the rate at which people adopt change or innovation according to their rate of adoption. What are they?
InnovatorsEarly AdoptersEarly MajorityLate MajorityLaggards
CHANGE MANAGEMENTWhat are the 3 steps in the organizational change process?
UnfreezingChangingRefreezing
CHANGE MANAGEMENTGlobilization
building cohesion and common purpose in the face of cultural and orgaizational difference
CHANGE MANAGEMENTHow does Informational Technology pressure change?
Facilitates structural decentralization and down sizing
JOINT COALITION AND TOTAL FORCEThe year Union blocked shipping to the confederacy
1800s
JOINT COALITION AND TOTAL FORCEThe year the US Navy participated in Operations Enduring Freedom and Iraqu Freedom
2000s
JOINT COALITION AND TOTAL FORCEThe year the Navy was established
1700s
JOINT COALITION AND TOTAL FORCEWhat year did Operation Praying Mantis occur
2000s
JOINT COALITION AND TOTAL FORCEWhich of the following is one of the NAvys core values?integritycourageexcellence
courage
JOINT COALITION AND TOTAL FORCEWhat year? TheContinental Army was created by the Continental Congrss to fight Great Britian
1700s
JOINT COALITION AND TOTAL FORCEWhat year? the Goldwater-Nichols Act created Unified Combatant Commands bringing th Army together with the other 4 military under unified, geographically organized command structures.
1900s
JOINT COALITION AND TOTAL FORCEWhat year? The Army became heavily involved in the Global War on Terror
2000s
JOINT COALITION AND TOTAL FORCEWhat year? The South seceded from the Confederate States of America
1700s
JOINT COALITION AND TOTAL FORCEUS Army core values (7)
loyaltydutyrespectselfless servicehonorintegritypersonal courage
EMERGENT LEADERSHIPThe ACE Model directly support what Concept?
Wingman
EMERGENT LEADERSHIPWithstanding, recovering, and growing in the face of stressors and changing demanda best illustrates?
resiliency
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Leader elects to sit back, observe, and wait for things to go wrong.
MBE-Passive
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Keeps people and processes incontrol, monitoring, and controlling followers through forces compliance
MBE-Active
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)"Contract" where the leader sets goals, ans identifies ways for the subordinate to reach these goals
Contingent reward
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)The most active and effective form of of leadership where leaders promote positive and meaningful changes inpeople, teams, organizations, nations, and societies
Transformational leadership
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Abandon or pass on their responsibilities and fail to respond urgently to critical situations
Lassiez-Faire
FULL RANGE LEADERSHIP DEVELOPMENTPeople operating at this level deomnstrate initiative and actually solve problems so long as their efforts are recognized and rewarded by leadership
performance level
FULL RANGE LEADERSHIP DEVELOPMENTpeople aoperating at this level indentify problems and offer solutions and strive for personal and organizational success
involvement level
FULL RANGE LEADERSHIP DEVELOPMENTIndividuals at this level avoid getting too involved in their jobs and often complainabout their work but never take action to improve the situation
membership level
TEAM BUILDINGMission
task assigned to an individual or unit and purpose for action to be taken
TEAM BUILDINGTeam
group of people organized to work together
TEAM BUILDINGPerform a mission
primary tak of military org
TEAM BUILDINGAirmans purpose
proudly serve the american people
TEAM BUILDINGGroup
people gathered with no common goal
JOINT ORGANIZATIONAre estblished with the advice and assisstance of the CJCS for th performance of military missions and the force structure of each commands
Combatant Commands
JOINT ORGANIZATIONranking officer of the Armed Forces and principle miltary advisor to the POTUS, SECDEF NSC
CJCS Chairman, Joint Chief of Staff
JOINT ORGANIZATIONprovides nilitary forces needed to deter war and to protect security of our country
DoD
JOINT ORGANIZATIONAssist the CJCS in executing the duties and responsibilities of that office
Joint Staff
JOINT ORGANIZATIONheaded by CJCS, consists of CJCS,VCJCS, Chief of Staff US Army, Chief of Naval Operations, Chief of Staff USAF, Commandant of the USMC, Chief of National Guard Bureau
JCS Joint Chief of Staff
JOINT ORGANIZATIONThe principle staff element of the SECDEF in the exercise of policy dev, lannin, resources managment, fiscal, and program evaluation responsibilities
Office of Secetary of Defense
PROJECT MANAGEMENTAnybody directly or indirectly affected by the project
Stakeholder
PROFESSION OF ARMSThe Little Brown Book
AFI 36-2618Enlisted Force Structure
PROFESSION OF ARMS

The Little Blue Book

Air Force Core Values
PROFESSION OF ARMS

Those who serve in the United States Air Force

Airman
PROFESSION OF ARMS

Art of being a Professional airman

Airmanship
PROFESSION OF ARMS

How airmen refer to military culture beliefs and attitudes

Air-mindedness
PROFESSION OF ARMSThis serves as a means to conceptualize Progressive Professionalism
Continuum of Professionals
PROFESSION OF ARMS

This helps maintain a high degrees of professionalism throughout our carers, it is particularly critical to early development

DDR
POLICY, STRATEGY, DOCTRINE & JT WARFARE

It is authoratative, but also requires judgementFundamental principals the military forces use to guide their actions in support of national objectives

Doctrine
POLICY, STRATEGY, DOCTRINE & JT WARFAREWhat did the Goldwater-Nichols Dept of Defense Reorganization Act have on the National Security Strategy?
required the president to report regularly to Congress and the American people on the National Security Strategy
POLICY, STRATEGY, DOCTRINE & JT WARFARE

Operational Art

items a commander has to consider when weighing how to approach a task or their strategy
POLICY, STRATEGY, DOCTRINE & JT WARFAREContextual Elements
Elements commanders have little or no control over but must consider when devising a strategy
POLICY, STRATEGY, DOCTRINE & JT WARFARE

Tactical level of war

how we fight
POLICY, STRATEGY, DOCTRINE & JT WARFARE

Operational level of war

what military will affect with what COA, for how long and with what resources
POLICY, STRATEGY, DOCTRINE & JT WARFAREStrategic level of war
why we fight and why the enemy fights us
CRITICAL THINKINGopen-mindedness
be willing to investigate viewpoints different from our own
CRITICAL THINKINGhealthy skepticism
recognize when to doubt claims that do not merit investigation
CRITICAL THINKINGfree-thinking
restrain ones desire to believe because of social pressures to conform
CRITICAL THINKINGhigh motivation
do the necessary studying to achieve a sufficient level of understanding
CRITICAL THINKINGintellectual humility
stop thinking that complex issues can be reduced to matters of right and wrong
NEGOTIATIONparties strive to reach an agreement on issue or course of action
negotiation
NEGOTIATIONan alternative that should negotiations fail you are willing and able to execute w/out the other partys participation or permission
BATNA
NEGOTIATIONa statement of terms with no room for adjustment; take it or leave it option
demand
NEGOTIATIONthe reason behind your position; the "why" behind what you want
interest
NEGOTIATIONsecures an agreement close to ones aspiration point
anchoring
NEGOTIATION high context or low contextrules-based
low
NEGOTIATION high context or low contextrelationship-based
high
NEGOTIATION high context or low contextfocused on speed to task completion
low
NEGOTIATION high context or low contextassume other party recognizes its superior power
low
NEGOTIATION high context or low contextmay hold prestigious positions in a small community
high
NEGOTIATION high context or low contextrequires rapport before addressing tangible
high
NEGOTIATION high context or low contextcommonly found in North America and Northern Europe
low
Having a sense of duty towards society
Public Service Orientation
Accepted values, norms and symbols
Distinct Sub-culture
Exhibiting emotional, moral, and intellectual qualities and behaviors
Professional Character
Provides a framework for continuous professional growth
Enlisted Force Structure
International political functions are not regulated or ethical
Decentralized Anarchy
Over 190 countries are involved in the international environment.
Many Actors
Self Ruling and geographically separated
Nations Soverign and Unique
Nations political relations are a mixture of
Intrests
Geographic location and isolationism
WW2
Containment and teh domino theory
Postwar Globalism
Beginning of fundamental chnage in the US foreign policy
Vietnam Conflict
Cause of foreign policy controversy
Changing International Environment
Little strategy in te international area
No Conensus in the US
Regional problems affecting the Soviet Union
Security of Sea Lines Communication, Break Up of Soviety Union, NATO Modifications
US foreign policy in the third world country
Resource Dependency, Instability, NATO modifications
Competing & cooperating economically & maintaining a balance of power are
US policy objectives in Europe
What will effective deal with the break up of the soviet union
Maintaining a balance of power
What effects Europe foreign policy in Europe
Regional instability, oil, arab Israeli conflict
Effects impact of foreign policy in a third world country
Security of Sealine Communications
What impacts foreign policy in the Middle East
Regional Stability
What effects US foreign policy in Asia
Maintaining security and a balance of power w/o war
Coordinating the development, deployment, and employment of forces
Military Strategy
Employing battle forces
Battlefield Strategies
Planning, orchestrating, and directing campaigns
Operational Strategy
Coordinate the development and use of national power instruments
Grand Strategy
Adopted during the Civil War, this bugle call signals the end of life
Taps
Signals the end of the duty day and links us to our military heritage
Retreat
Adopted from teh french and british this is one of the longest bugle calls
Tatoo
The first enlisted airman to receive the medal of honor
Maynard Smith
Received the medal of honor for throwing out a faulty phospohrus bomb over teh skies of Japan
SSgt Henry Erwin
Is the lowest ranking in history to earn the medal of honor
John Levitow
Received the medal of honor poshumously
Archibald Mathies and Pitsenbarger
Received the medal of honor for his heroic actions during a mission over Germany
TSgt Forest Vosler
Code of Conduct- This article requires a captured airman to try and escape
Article 3
Code of Conduct-We must be prepared to give our life for the defense of this country
Article 1
Code of Conduct-Name, Rank, Service Number & DOB
Article 5
Code of Conduct-We are responsible for our actions during captivitiy
Article 6
Code of Conduct-Requires an individual to take command if senior in rank
Article 4
Code of Conduct-Surrender when further fighting would lead to death w/o significant enemy loss
Article 2
The only museum dedicated to the accomplishments of our enlisted
Enlisted Heritage Hall
The first enlisted pilot
Vernon Burge
The worlds first black pilot flying for teh French corps
Cpl Eugene Bullard
Founded for the purposes of awarding college credit for job training and advanced management for enlisted
AFSNCOA & CCAF
The first and only 2 ariel kilss ever form a B-52 during Operation Linebacker II in Vietnam
SSGt Samuel Turner
Mass deployment of 8 ANG fighter sqs to Europe after the Berlin crisis
Stair Step
1st ANG non stop trans Atlantic deployment of tatical aircraft
Ready Go
Collaborated w/ Lt Arthur Olighter on the 1st airguard jet kill in the Koean War
Capt Henry Underwood
Awarded the medal of honor poshumously for a low level attack against the Ploesti oil refineries
Lt Col Addison Baker
Organized 1st ANG aviation unit. The 1st aircrew company, NY ANG
Capt Ryan Bolling
To protect life, property, and preservation of peace order and public safety
ANG state role
Firefighting, regional emergencies, counter drug operations
ANG State Mission
Augment MAJCOM of the Active AF
ANG federal role
Virtually all enlisted airmen provide this distinctive capability
Agile Combat Support
Automatically enlisted all able bodied men between 18-45 into hometown armed service
Milita Act of 1972
Provided permanent cadre of civilian techncians ready for instant mobilization
Air Reserve Technican Program
Established ready, standby and retired reservist categories
General Forces Reserve Act
Is not an AFR special mission
Aerial Refueling
Is categorized as an AF special mission
Weather Reconissance
Is repsonsible for providing inter/intra theater air medical movements
AE
Red Horse/Prime Beef
CE Units
Includes activities such as inconvential warfare, foreign internal defense, psychological warfare
Special Ops
An example of Pre Cold War History
Einstein sending a letter the President, Manhattan Project, History of Fatman
Who ended the US nuclear monopoly and when
Soviet, 1914
Cuban Missile Crisis
13 day strategic chess match between the US & Soviet Union
What signaled the end of the Cold War
Standup of teh ACC
People, organizations, processes, procedures and systems
Components of Nuclear Enterprise
Stood up in 2009 and is located at Barksdale AFB LA
AF Global Strike Command
Responsive to national leadership continuously on alert and deployed to widely dispersed locations
20th AF ICBM
Are best described as Nuclear Mission area
USA, PNAF, WS3
Heavily secured areas w/ the base perimeter 6 alone arounde and one underground and igloo
WSA
Provides peacetime support of logistical airlift for nuclear weapons and requires specially trained aircrews
Prime Nuclear Airlift Forces
Electronic monitoring & controls, storage vaults built into the floor reduced the need for convoys & eliminates exposure
Weaposn Storage & Security Systems
Underground structure, blast pressure protected, capable of launching 50 missles
Missle Lauch Control Facility
Vertical cylindrical container protected by blast door on top and mulitple fields
Missile Silo
Material, personnel & procedures that contribute to safety security, reliability & control of nuclear weapons assuring that nuclear accidents, incidents, unauthorized detonations or degradations in performance occur
Nuclear Surety
The application of engineering & management principles, critieria & techniques to protect nuclear weapons against teh risks and threats inherent in their environment w/ contraints of operational effectiveness throughout all phases of their lifecycle
Nuclear Weapons Systems Safety
The total spectrum of procedures, facilities, equipment & personnel employed to provide protection agains loss of custody, thefot or diverson of a nuclear weapon syste, protection against unauthorized access or protection against unauthorized actions, vandalism , sabatoge
Nuclear Weapons Security
Deny unauthorized access to nuclear weapons, prevent damage on sabatoge to nuclear weapons, prevent loss of custody & prevent radiological contamination caused by unauthorized acts
Nuclear Weapons Security Standard
The probability w/o reguard to countermeasures that a nuclear weapon sub assembly, component or other part will perform IAW it's design intent or requirements
Weapons System Reliability
DOD pshychological eval program instituted during the Cold War that assists organizational leaders in the selection & retention of only those personnel who are emotionally stable, physically capable & who have demonstrated reliability & professional competence
PRP
Requires certified personnel @ all times who are knowledegeable in the task of being performed, are familitar w/ safety & security requirements & are capable of detecting incorrect acts or improper procedures
2 Person Concept
Weapon system design features, operational procedures secirty & system safety rules & active-passive or disablement systems
Use of Control
Establish assests, delivering systems or platform, associated support systems, equipment, facilities, personnel, command and control links & support logisitical elements & the entire threat specturm
Survivability
A state of mind brought about by the exsistence of a credible threat of unacceptable conuteraection
Deterrence
National will, perception and capability
Deterrency Theory
As NCOs you must understand how your readiness impacts teh AFs capability to wage war & how advesaries judge our leaders & un national powers
Deterrence Theory
As specialist on WMD, our job is to discourage terrorists & rouge nationsfrom attacking the US, however, should we fail in that duty, it is also our job to stop any conflict as quickly as possible under conditions approved by our national leader
Role of Nuclear Deterrence
How operations will be conducted, the plans for acheiving national objectives & nucleaer deterrence makes up majority of deterrence
Nuclear Deterrence & National Strategy Policy
Who has the authority to deploy nuclear weapons
President
Knowledge of enemy force strength, types of weapons available & status/dispositions of friendly forces
Nuclear Employment Planning Factors
Who has the authority for teh requirements planning document used for Dod stockpiles, planning and projections.
Nuclear Weapons Council
Who has the authority for national security directives used for nuclear weapons employment
President
Has capabilities including non kinetic & conventional strike capabilites integrated ballistic & cruise missile defenses a responsive infastructure robust C2 system & advanced intelligence adaptive planning systems
The New Triad
President, Secretary of Defense, CJCS, & Combatant Commanders
Nuclear Deployment
The spread of nuclear weapons, fossil material and weapons related nuclear technology & info
Nuclear Proliferation
Measures to limit and/or stop the spread of nuclear weapons, fissle material & weapons related to nuclear technology & info
Nuclear NON Prolferation
Has manufactured & exploded a nuclear weapon or other nuclear explosive device prior to 1 Jan 67
Nuclear Weapon State
Although the electricity generated from nuclear energy is clean & results in a relatively on a small amount of waste there are concerns over potential use of waste produced
Political Conisderations Associated w/ Regional Security Issues
Clean enriching uranium to make its own fuel & North Korea refusing the US offer of proliferation on safer reactions are examples of:
Regional Nuclear Security Issues
What were the events after the Cold War that affected the HAF Nuclear Enterprise?
A reduction in teh nuclear stockpile & forces assigned to operate, maintain & support nuclear capability coupled w/ ongoing challenge of acheiving a focused dedicated workforce
A serious erosion of focus, expertise, mission readiness, resources & discipline within the nuclear enterprise resulted in
Advertent shipment of ICBM components to Taiwan in 2006
Lessons learned from recent nuclear weapons related incidents
Holding people accountable, focusing on expertise, mission readiness & discipline
What has little or no emphasis on training & discipline?
Cleaving of SAG, diversion of critical sources
Model Cross-Cultural Competence
Three key partsKnowledge, Motivation, Learning Approaches
Culture
The creation, maintenance, and transformation across generations of semi-shared patterns of meaning, sense-making, affiliation, action, and organization by groups
Domains of Culture
Broad categories under which humans commonly organize cultural knowledge, beliefs, values, and behavior
Ethnocentrism
The human tendency to negatively judge others' culture, beliefs, and values against one's own, thereby limiting the ability to understand others, and often leading to ranking of cultures as superior or inferior
Cultural Relativism
Occurs when the beliefs and practices of one culture may not agree with other culturesOftentimes, beliefs and differences are unique to their various cultures and based on the situation
Cross-Cultural Competence (C)
The ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments without necessarily having prior exposure to a particular group, region, or language
Holism
All aspects of culture are connected to other aspects, although the relationships between aspects of culture vary from group to group
Worldview
Overall perspective from which one sees and interprets the worldCollection of beliefs about life and the universe held by an individual or group
OODA Loop
OODA is an acronym which describes the basic sequence of the command and control processOODA applies to any two-sided conflict
Paralanguage
Non-verbal elements of speech including tone, rate, pitch and pauses
Power Distance
The way to explain the handling of differences between groups existing in a system of inequality(i.e. family, unit, government, etc.)Reflects a culture's attitude towards human inequality which defines itself inside organizations through a manager subordinate relationship
Ultimate goal of 3C is:
to achieve influence in your unit, coalition partners, third country nationals, local inhabitants, or adversaries
Iceberg Analogy
Behavior (Tip of the iceberg)System & Structures (More than meets the eye)Beliefs & Values (Deep)
Birdsall's 11 Maxims
1. Geography Matters2. People Display Core Values in the Built Environment3. everything and Everyone is Connected to Everything and Everyone Else4. Resources are Desired5. Location Provides Benefits and Burdens6. Change Happens7. Different things Change at Different Rates8. Convictions are Necessary, but Often Overvalued9. Convictions are Artificial and Mutable10. Things look different up close11. None of the Maxims function Alone
High Context Communication
Relationship based, feelings,
Low Context Communication
Americans. Just business. No feelings
In a pre-deployment training, seminar, MSgt Stalk hears the briefer say, "We must have the ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments with out necessarily having prior exposure to a particular group, region, or language."The briefer's comments BEST explain ________.
Cross-Cultural Competence
MSgt Hill tells his replacement, "just so you are aware, this culture really likes to get close when they talk to you and they will touch you on the shoulder or forearm at the same time. Never break eye contact when talking to them because it is considered a sign of disrespect. I did not figure this out until a few weeks into my time here, but once I did, it really helped me get things done."The scenario BEST illustrates the importance of a SNCO understanding ____________.
Nonverbal Communication
During a routine search of a home in the local village, SGM Tile notices one of his soldiers standing on a prayer rug. SGM Tile immediately tells the soldier to get off the rug. Through the interpreter, SGM Tile apologizes to the head of household and has the soldier do the same.Because of SGM Tile _______, his actions will MOST likely _______ mission effectiveness.
Demonstrated cross cultural competence; enhance
Ethical leadership
Ethical leadership combines ethical decision-making and ethical behavior, and occurs in both an individual and organizational context
Values
The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others; what individuals believe to be of worth and importance to their life.
Morals
Values that we attribute to a system of beliefs that help us define right from wrong, good versus bad. Typically, they get their authority from something outside the individual—they come from a higher being or authority.
Ethics
The study of what we understand to be good and right behavior and the study of how we judge those behaviors. A set of standards of conduct that guide decisions and actions based on duties derived from core values. We characterize people as ethical when they act in ways that are consistent with societal moral values. The ethics of our decisions and actions are defined societally, not individually.
Military ethics
Deal specifically with those values and expected rules of the profession that are appropriate to actions taken within the military environment (Gabriel, 2003). The American military ethic is designed to put principle above self-interest. Personal integrity and moral courage are the keys to viability of that ethic
Ethical relativism
In ethics, the belief that nothing is objectively right or wrong and that the definition of right or wrong depends on the prevailing view of a particular individual, culture, 2F or historical period.
Ethical dilema
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
Ethical minded organization
Ethical traps
confusion or uncertainty as to what action or behavior should be taken, conflicting opinions/values, all choices have drawbacks.
ethical relativism
making decisions based on personal values/beliefs rather than on military rules, regulations and codes of conduct.
loyalty syndrome
making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
Worry over image
making decisions based on how the decision will impact one’s reputation/standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct.
Drive for success
making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct.
The shame test
If your actions were publicized, would you be embarrassed, discredited, or humiliated?
The god test
What would your religious leader say? Would you want the action done to you? Or would you want everyone to make the same decision?
The community test
Besides your family, would you want your peers, neighbors, or friends to know?
The legal test
Could you face legal action? Are you willing to face legal action?
The situation test
Could you justify your action because of peculiar, special or extraordinary circumstances?
Consequence test
Will the end justify the means?
The three o's
owing, ordering, and oughting 1) we must know who and what we owe2) display proper ordering by having moral structuring and ethical priorities3) understand what Airmen should do or ought to do.
The three P's
principle, purpose, and people 1) SNCOs must put principle (truth telling and honor) first2) purpose (mission accomplishment and duty) second3) people (fellow citizens, Airmen, Soldiers, etc.) third.
The three Rs
rules, results, and realities - rules give us ethical guidance - results are the outcomes or bottom line, and the consequences of following or not following those rules - realities, which recognize the importance of the situation, circumstances, or realities.
The three D's
discern, declare, and do -we must try to discern the truth-at appropriate times, we declare the truth, as we have discerned it-we do what we have discerned and declared
Dr. Toner's supporting principles:
No rewards for unethical behaviorSanctions and forgiveness for mistakesAppropriate action for dereliction of dutyapply prudence 1st, justice 2nd.
Describe the "Sanctions and forgiveness for mistakes" principle
actions caused by a misunderstanding that may not require disciplinary action; i.e., subordinate provides customer with incorrect information so the subordinate is provided remedial training on the topic and then closely supervised to ensure learning has occurred
Describe the "Appropriate action for dereliction of duty " principle
misconduct that can require disciplinary action; i.e., misuse of Government Travel Card or subordinate reports to work late can require disciplinary action ranging from verbal counseling to courts-martial
Describe the "Apply prudence 1st, justice 2nd" principle
considering what is right before what is possible; just because something is legal or permissible, does not mean it is the right thing to do; and prudence is lawful behavior, but is also wise and just
Resource Stewardship
the prudent use of allocated:fundstimefacilitiesspaceequipmentpeople
O&M Operations and Maintenance covers:
mobilizationrecruitingtrainingadministrationservice wide activitiescivilian salariesoperating and maintaining a installationenvironmental restoration
Budget Execution Review (BER) Process - What is it?
-Conducted twice a year(FY) to identify, validate, and request additional resources for unfunded requirements -submitted in the 2nd and 3rd quarters
Financial execution plan (FEP)
-Submitted in the 2nd quarter The product used by the AF to balance available funding, risks, and requirements, while delivering goods and services to customers within the O&M appropriation
The best FEP include
section 1 - mission critical requirementssection 2 - justificationsection 3 - unfunded requirementssection 4 - spend plan
The anti-deficiency act (ADA) specifically prohibits mil or civ employees from:
1) Don't obligate your unit to spend more then it has.2) Don't spend $ on unauthorized items.3) Don't spend from the wrong pot of $. 4) Don't obligate funds before you get them5) Don't accept services
What are the 4 man-power competencies?
Organizational Management (structure)Program allocation & ControlRequirements DeterminationPerformance Management
Organizational management(structure) competency:
Deals with the functionality of organizations specifically activation,inactivation, predesignation, and reorganization
Organizational change Request (OCR)
instrument used to activate, inactivate, redesignate, or reorganize organizations.
Program allocation and control competency:
Centers on the unit manning document and a units total requirements.
Program objective memorandum (POM
MAJCOMs use this to request funded manpower authorizations for new and emerging missions AF manpower standards are used to validate current and emerging missions and ensure the support CSAF's priorities
Functional role of SNCO in developing manpower standards is two fold
1) send average performer to manpower work performance measurement. 2) Send high performer to manpower career field workshop.
Requirements determination competency
this competency centers on the authorization change request (ACR)
What is the authorization change request (ACR)
multi purpose instrument used to propose adjustments to a UMD.
ACRs are used to change
request increases, decreases or realignments of manpower requirements and or change attributes on the UMD
Performance management competency
This man power competency focuses on programs that increase efficiency and cost effectiveness
Strategic Alignment and Deployment (SA&D)
method used to ensure everyone in AF organizations is working effectively towards the same goal identified by senior leadership
Strategy
Strategy is about choices – what we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation’s Objectives.
Alignment
Is the translation of the vision into measurable results. This piece of the process is the communication link for the organization and enables improvement at every level Execution tool - not a strategic planning tool
Cascading process
Ensures everyone is on board with the priorities and goals from the top down and ensures work is done from the bottom up and is completing these goals
Mission statement
To allow a cascading environment of SA & D, a mission statement must be developed.must: - give reason for the org to exist over the next 3 years- describe unified mission of the org- indicate the difference from other orgs
Vision
vision is a statement of ideal state of being or existence in the future that is inspiring and empowering. Creates a context for process of planning a future for the organization.
A vision statement should be:
*Grounded in reality*should create some problems for the org*stakeholders must see their interests represented* Should invite and inspire
Strategy Map
Plan to move an organization from their current state to a more desirable future state
Steps in a strategy map
Assess the current situationset priorities, end-state, and goalsobjectivesmetricstasks
what does SWOT stand for
strengths, weaknesses, opportunities, and threats a tool to use in assessing the current situation when building a strategy map.
To assess the current situation when building a SA & D strategy map, consider these areas:
1) identify performance gaps and opportunities2) rate current performance against last year's plan3) look into performance of critical processes4) Is training and development working5) Is morale up or down
Priorities
identify major strategic focus areas on your watch (3 to 5 Priority Statements). Emphasis is on what strategically needs to change or improve to excel in executing the NAF’s/Wing’s mission.
End state
is similar to a “mini vision statement.” It connects the dots of where you are today verses where you want to be, as described by your mini vision statement for that particular priority.
Goals
clarify what strategically must be achieved to realize the Priority End State and are quantifiable metrics that let us know if we have successfully accomplished our Priorities
Internal customers
Your Orgs commander, unit RA, unit deployment MGR, Civil service, Employees, Airman
External customers
the press, tax-payers, the wing, other orgs, outside people
Objectives
communicate what strategic action must be accomplished to realize the intent of the Priority (recommend 2 to 3 Objectives per Priority Statement). Gives strategic direction on how to execute tasks, initiatives, and process improvements
Metrics
Metrics communicate the intent of the objective statement and reflect how the objective will be achieved. Metrics drive behavior
Tasks
Tasks support the objectives at a level where primes and target completion dates can be established
Balanced Score Card
The BSC is a strategy management system for establishing and communicating an organization’s mission, vision and strategy map to customers, stakeholders and employees, and for aligning day-to-day work to the strategy
Continous improvement
the strategic never ending, incremental refinement of the way we perform tasks
CPI
Continuous process improvement
AFSO21
Airforce's unique CPI model to learn how to evaluate and improve systems and work processes
Lean principle
1) specify what creates "value" from the customers perspective2) Identify all steps along the process chain3) make all the processes "flow"4) Produce only what is "pulled" by the customer5) Strive for perfection by continually removing waste
Waste
Anything that adds cost or time without adding value (downtime)
Examples of waste:
DefectsOverproductionwaitingNonstandard over processingtransportationIntellectmotionexcess inventory
Defects
Defects - having a direct impact to the bottom line, quality defects resulting in rework or scrap are a tremendous cost to organizations.
overproduction
Overproduction - to produce an item before it is actually required
Waiting
Waiting - whenever goods are not moving or being processed, the waste of waiting occurs.
Non-standard over processing
Nonstandard Over Processing - Often termed as “using a bazooka to swat flies,” many organizations use expensive high precision equipment where simpler tools would be sufficient.
Transportation
Transportation - moving product between processes is a cost that adds no value to the product
Intellect
Intellect – human brainpower squandered in processes that do not require intelligent thought: expediting, chasing paper, injuries etc. This concept is seen as any failure to fully utilize the time and talents of people
Motion
Motion - this waste is related to ergonomics and is seen in all instances of bending, stretching, walking, lifting, and reaching
Excess Inventory
Excess Inventory - stockpiles of both in-process and finished goods inventories are a direct result of overproduction and waiting
Go and See
When actively engaged in problem solving, the Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place. If there is a team of individuals working to resolve a particular problem, then it is recommended that the entire team travels to the actual place to examine the full process before deciding on the true issue
Value Stream Mapping
VSM is a simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery. The maps can be drawn from different points in time as a way to raise consciousness of opportunities for improvement. It also helps to create understanding of the flow of materials and information, and the value that is created.
AFSO21 Tools
1) Standard work 2) 6 Ss3) Visual management4) Cell design/flow5) Theory of constraints
The bedrock foundation of continuous improvement
Standard work
Standard work
Standard work represents the best known way to complete a task. Standard work ensures that the same work will take the same amount of resources to achieve the same results every time. This is the bedrock foundation of Continuous Improvement. Without standard work, it is impossible to tell if improvements are due to chance or due to our efforts. Standard work is unique to each process, but they all share certain characteristics:
6 Ss
This tool has a place for everything and makes it obvious when everything is not in its place.1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
Visual management
A workplace organized such that one can visually separate normal from abnormal working conditions. The ideal state is that all personnel should be able to manage every aspect of the process at a glance using visual data, signals and guides.
Cell design/flow
Focuses on designing how workers are arranged relative to the work and to each other. A poor cell design is when processes control what people do instead of people controlling what processes do.
Theory of Constraints (TOC)
Every system will have one process step that is the most limiting and therefore degrading the system’s ability to achieve the organizational goal. This limiting process step is the constraint.
OODA Loop
ObserveOrientDecideAct
8 step problem solving
1) Clarify and validate the problem2) Break down the problem/identify performance gaps3) Set improvement targets4) Determine Root causes5) Develop countermeasures6) See countermeasures through7) Confirm results and processes8) standardize successful Processes
What tools can you use when you are in step 1, clarify and validate the problem?
Strategic Alignment and Deployment (SA & D)SWOT AnalysisVoice of the customerValues Stream Mapping
A good problem statement should include:
What is the problemWhere did the problem happenWhen did the problem happenWhat is the significance of the problem.
Strategic vision
How will you do business in the future
Tactical targets
Performance levels required to make your goal a reality
B-SMART Characteristics
BalancedSpecificMeasurableAttainableResults FocusedTimely
Root Cause analysis
A trade off between digging as deeply as possible and finding the deepest point (cause) that is still within the team's sphere of influence. -use 5 whys & fishbone diagram
What is the project management Triangle
The legs are cost, scope, time if one increases so do the other two. Quality performance is in the middle of the triangle
5 stages of the project management Process
1) project initiation2) Project planning and design stage3) Project execution and construction stage4) project monitoring and controlling systems5) Project compleation
What happens in the project initiation stage
feasibility of the project is examined --why this project?--is it feasible?--who are the partners in this project?--what should the results be?--what are the boundaries of this project?
What happens in the project planning and design stage:
step 1 -- project goalsstep 2 -- project deliverablesstep 3 --project schedulestep 4 --supporting plans
What happens in the project goals step of the project planning and design stage of the project management process?
Stakeholders interviews to determine their needs. then have a comprehensive list of needs and prioritize them Then create goals with B-SMART
What are project delverables
Things that the project needs to deliver in order to meet these goals
Project schedule
Task list for each deliverableidentifies: - amount of effort for each task - the member to carry out task
Supporting plans
Human resource plan: - identify by name leading roles in the projectDescribes number and type of people needed to carry out the project.b. Communication plan: - who needs to be informed and how they will be informedc. Risk Management Plan: - Identifies risk and prepares for themd. Float: extra time built into a projects timeline
Negotiation
process involving two or more people/groups where:1. the parties have a degree of difference in positions, interests, goals, values or beliefs, and2. the parties strive to reach agreement on issues or course of action.
Interest based negotiations (IBN)
AKA- interest based problem solvingfocuses on interests, not positionsgood when there will be a continuing relationship between parties after mediation
Interest
An interest is the reason behind your position. It is the “why” behind what you want
Three types of interest
1) procedural2) psychological 3) substantive
Procedural
interests are those concerning how a process is conducted. Negotiators with procedural interests are not as concerned with the actual details of the outcome as they are with how an outcome is determined.
Psychological
interests (sometimes called relationship interests) are concerned with how people feel, how they are perceived, and how they relate with others.
Substantive
interests, which are perhaps the most important, have to do with things such as schedules, prices, salaries, etc. These make up the bulk of most negotiations.
Anchoring
Defined as “an offer that is at (or slightly more aggressive) than the aspiration point.”
Aspiration point
* The best each party hopes to get out of a negotiated agreement.2
reservation point
* The ‘bottom line’; the least favorable option or offer you will accept.
Best alternative to a negotiated agreement (BATNA)
* Defined as “an alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
Zone of Possible Agreement (ZOPA)
Bargaining range
Demand
"Take it or leave it"A statement of terms with no room for adjustment
Divergent thinkers
mental processes tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity. They prefer flexible plans with as many options as possible
Convergent thinkers
tend to be reliable, rational, & principle based. They constantly work to reduce uncertainty and ambiguity. They prefer thorough plans that fully address all contingencies
TIPO model
Trust information power and options model
Trust as it pertains to TIPO:
Your belief and/or evidence that the opposites interaction with you will be genuine, sincere, and honest
5 negotiation strategies
1) Evade2) Comply3) Insist4) Settle5) Cooperate
Evade ( not now, can you come back later)
use to maintain the current situation1) the current situation favors any proposed solution2) The issue at hand is unimportant to one or both parties3) There are other more pressing priorities4) The opposite is way too powerful or competitive
Comply ( yes, absolutely, lets do it your way)
Use this passive strategy when preserving the relationship between you and the other party is more important than the task.
Insist
Use this assertive, winner-takes-all, task oriented strategy when obtaining your objective is paramount, regardless of the cost to the opposite’s interests or to the relationship.
Settle
Use this “compromising” strategy when there is little chance of getting everything you want but a solution is needed. This strategy minimally satisfies the task interests of both parties and begins with a “soft offer” in order to leave room for maneuvering toward a solution.
Cooperate
The strategy, known as the Cooperative Negotiation Strategy (CNS) depends heavily on each party’s collaborative efforts and desire to achieve a mutually satisfactory outcome (task orientation) while simultaneously managing a trusting relationship (people orientation).
Evaluative mediation
Evaluative style of mediation, a subject-matter expert mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side, and suggests options to resolve the matter.
Facilitative mediation
An active third party (mediator) who enhances communicationand encourages the parties to discuss matters freely and voluntarily participate in the mediation process. AF style
Stakeholders
Stakeholders are other outside parties who have a vested or personal interest in the initiation, processing, and resolution of an existing dispute. Commanders, first sergeants, supervisors, subordinates, neighbors, family members, as well as legal and other intra-agency representatives (i.e., labor unions) are all potential stakeholders of mediation.
Caucus
A caucus is confidential and private meeting between each of the parties (individually) and the mediator. Caucuses offer the mediator the “behind-the-scenes” perspective from each party to ensure there is a potential zone within which the parties can reach agreement.
mediator
A mediator facilitates communications, promotes understanding, and focuses negotiating parties on their interests (rather than their positions), and seeks creative problem solving to enable the parties to reach their own agreement.
Impasse
This occurs when there is the failure to make progress toward resolution. It is a significant challenge in any mediation and moving past impasse is a skill that separates great mediators from the rest.
Reality Checking
This is a process where the mediator gets the parties to understand, typically through a series of questions, the weaknesses of their case, issue, or demand. When parties have a very weak position (argument), no claim for what they seek, no legal basis for the settlement they desire, or unrealistic demands of the other party, reality checking is necessary.
5 stages of mediation
mediator opening statementparties opening statementsjoint discussioncaucusclosure
What does ACE stand for:
Ask, Care, Escort
4 pillars of Fitness
MentalSocialPhysicalSpiritual
The 5 Cs
Care, Commit, Connect, Communicate, Celebrate
Operational design
the conception and construction of the framework that underpins a joint operation plan and it's subsequent execution
Multinational operations
operations conducted by two or more nations
Alliance
relationship that results from a formal agreement between two or more nations for broad, long term objectives that further the common interest of the members
Coalition
an ad-hoc agreement between two or more nations for a common action
Coalition operations
operations conducted with units from two or more coalition members
The strategic level of war addresses the issues of
why and with what we fight and why the enemy fights against us
The operational level of war determines
what we will affect, with what course of action, in what order, for what duration, and with what resources
The tactical level of war deals with
how we fight
Interagency coordination
The cooperation and communication that occurs between agencies of the United States Government (USG), including the Department of Defense (DOD), to accomplish an objective
Hapatics
Communicate information through the use of touch
Proxemics
Communicate information through the use of distance
Chronemies
Communicates information through the use of time
Kinesics
communicate information through the use of movement.
Joint Operational Planning ties together:
National Power and National Security Goals and Objective
National Command Authority (NCA)
President and SecDef- Ultimate Decision on National Policy and overall strategic direction- Supported primarily by the National Security Council (NSC)
National Security Council (NSC)
Provides the framework to provide nation security strategy and policy decisions for implementation by the president
Joint Planning and Execution Community (J-PEC)
CJCS or JCS Combat Support AgenciesSupported Commands
Who makes up the NCA?
President and the SecDef
CJCS Responsibilities
1. Prepare military strategy and assessments2. Assist President and SecDef in strategic direction of Armed Forces3. Prepare strategic plans and supporting plans4. Provide for preparation and review of plans (mobilization, security cooperation and joint operation)5. Advise SedDef on critical deficiencies and strengths in force capabilities6. Review combatant commanders' plan and programs for adequacy, feasibility, acceptability, completeness, and compliance7. Integrate interagency and multinational partners8. Issue the executive order
Joint Strategic Planning System (JSPS)
- Is the primary means by which the CJCS performs joint strategic planning- Links strategic planning and joint operation planning
When planning the employment of joint forces:The ________ and ________ send orders to ________ who transmits the orders to _________?
President and SecDefCJCSCombatant Commnader
Which of the following is essentially the link between strategic planning and joint operation planning, and enables the CJCS to assist the President and SecDef in providing unified strategic direction to the Armed Forces?Operation Orders (OPORDs)Operation Plan (OPLAN)Global Force Management (GFM)Joint Strategic Planning System (JSPS)
Joint Strategic Planning System (JSPS)
Assigned
The Secretaries of the Military Departments assign forces under their jurisdiction to the combatant commands to perform missions assigned to those commands. (Ramstein forces are "assigned" to EUOCOM)
Allocated
The distribution of US Forces at execution of limited resources among competing requirements for employment. (NORTHCOM (supporting) forces are deployed to AFRICOM (supported) for humanitarian efforts)
Apportioned
The distribution of forces for planning of limited resources among competing requirements
Within the chain of command, the Service component performs which of the following joint planning functions?
- Prepare component-level OPORDs in support of taskings assigned to the combatant commands- Recommend the proper force composition and employment of Service forces- Provide Service forces and support information for joint planning
Planning Programing, Budgeting, and Execution System (PPBES)
The Defense Department's resource allocation systemProvides the best mix of forces, equipment, and support attainable
In PPEBS process, planning provides?
- The means to anticipate changes and understand the long-term implication of near-term choices and decisions- A program objective against which the Air Force can measure program execution success
During the meeting this morning, you learned that SMSgt Smith would be in charge of the task to provide a platform for a detailed review of the program's pricing, phasing, and overall capability to be executed on time and within budget while you would be in charge of focusing on the Service's day-to-day activities.In PPBES, SMSgt Smith and you have been assigned to what phases.
Budgeting and Execution
What phases of PPBES does the military departments match available resources (fiscal, manpower, material) against validated requirements to achieve the strategic plan and submit program proposals?
Programing and Budgeting
Joint Operation Planning and Execution System (JOPES)
Combines individual service terminology and operation procedures into one standard multifaceted system.
What is the purpose of the Joint Operation Planning and Execution System, and how does it work?
It provides standardization to the joint planning system used for the execution of complex multi-service exercises, campaigns, and operations
What is the purpose of the PPBES and how does it impact joint planning?
PPBES is the defense-wide process that relates resources to strategy.The primary objective to PPBES is the acquisition and allocation of resources to meet the operational requirements of the combatant commanders
Campaign Planning
Links contingency and crisis action planning
Contingency Planning
Non-Crisis SituationsFacilitates the transition to Crisis Action PlanningPlan production takes 12-24 months. Maybe the whole 2yr planning cycle
5 Phases of Contingency Planning
1. Initiation2. Concept Development3. Plan Development4. Plan Review5. Supporting Plan
Crisis Action Planning (CAP)
Threat to the US or Forces
6 Phases of Crisis Action Planning
1. Situation Development2. Crisis Assessment3. COA Development4. COA Selection5. Execution Planning6. Execution
Because an OPORD must be developed due to an escalation regional problem, the Chairman of the Joint Chiefs of Staff sends an Alert Order to US Central Command. Staff members gather to look at existing documents and modify them to meet the need.The scenario BEST illustrates the inter-relationship:
between contingency planning and crisis action planning
Combatant commanders and subordinate joint force commanders utilize command and control tactics and measures, supported by a computerized information method, to prepare intricate operations against potential threats to National Security.
Joint Operations Planning and Execution System (JOPES)
Although joint doctrine does not prescribe a specific convention for writing a strategic military objective statement, there are three primary considerations; 1. They should link directly or indirectly to one or more higher-level objectives. 2. Be as unambiguous as possible and _________.
3. Should not specify ways and means for their accomplishment
Foreign Policy
Policies designed to protect a country's:Nation InterestsNational SecurityIdeological GoalsEconomic ProsperityUsually the job of the head of government
Contextual Elements
Beyond the influence to the military planner or leader