Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
1298 Cards in this Set
- Front
- Back
What is EPME's structured thinking process? |
IDDP or Identify, Differentiate, Determine, and Predict |
|
What are the three institutional competencies?These ICLs were drawn from AFI -361 EFS, AF Doctrine 1-1, The AF Core Values and CJCSI 1805.01 |
Organizational, People/Team and Personal. |
|
This organizational sub competency requires an understanding of the use of innovation and technology in employment of lethal and non-lethal force. |
Operational and Strategic Art (IC- Organizational) |
|
This sub-competency requires an understanding of how technology has been applied historically. |
Leverage Technology (IC- Organizational) |
|
This sub-competency requires an understanding of the capabilities of the AF across air, space and cyberspace and how those relate to other services capabilities. |
Unit, AF, Joint and Coalition Capabilities. (IC- Organizational) |
|
This sub-competency requires knowledge of national security implications or peacekeeping ops, humanitarian relief ops and support to civil authorities both foreign and domestic. |
Non-adversarial Crisis Response. (IC- Organizational) |
|
This enterprise perspective competency is about organizational structure and relationships between AF, DoD, Joint Staff, Joint Commands, defense agencies and other elements of the defense structure. |
Enterprise Structure and Relationships (IC-Organizational/Enterprise Perspective) |
|
Everyday operations to include leadership and organization, roles of members, authorization, appropriation and budget processes. |
Government Organization and Processes. (IC-Organizational/Enterprise Perspective) |
|
What Enterprise Perspective requires an awareness of regional and other factors influencing defense, domestic and foreign policy? |
Global, Regional and Cultural Awareness |
|
This sub-competency requires the ability to inform and appropriately influence key audiences by synchronizing and integrating communication efforts. |
Strategic Communication (PA) |
|
Resource Stewardship is ________________________. |
The ability to identify, acquire, administer and conserve financial, informational, technological, material, warfare and human resources needed to accomplish the mission. (Managing Orgs and Resources) |
|
This requires the ability to embrace, support, and lead change by understanding change management processes. |
Change Management |
|
Continuous Improvement is a sub-competency of what group? |
Managing Orgs and Resources. (IC - Organizational) |
|
The ability to take a long term view and build a shared vision that clearly defines and expresses a future state. |
Vision (Strategic Thinking) |
|
The ability to identify, evaluate and assimilate data and information from multiple streams and then use that information to influence actions and decisions. |
Decision Making (Strategic Thinking) |
|
Adaptability is in what sub-competency? |
IC Organizational and sub-competency Strategic Thinking. |
|
This People & Teams competency requires the ability to help and motivate others. |
Develops and Inspires Others. (Leading People) |
|
The ability to put people first by attending to the physical, mental and ethical well-being of Airmen and their families. |
Takes Care of People (Leading People) |
|
Diversity in regards to Leading People is defined as ________________________. |
To leverage the value of differences in perspectives, approaches, preferences, race, gender, background, religion, experience and other factors. |
|
Building effective teams for goal and mission accomplishment and improved team performance. |
Builds Teams and Coalitions (Fostering Collaborative Relationships) |
|
This sub-competency is the understanding of the underlying principles and concepts applied to the process of attaining desired mission outcomes. |
Negotiating (Fostering Collaborative Relationships) |
|
Promoting AF Core Values through goals, actions and referent behaviors to develop trust and commitment through words and actions. |
Ethical Leadership (Embodies AMN culture) |
|
Followership is a ___________________________ competency. |
Embodies Airman Culture |
|
This sub-competency requires the ability to align priorities and actions toward chain of command guidance for mission accomplishment. |
Followership |
|
Demonstration of hardiness of spirit despite physical and mental hardships. |
Warrior Ethos |
|
The ability to assess one's self in order to identify personal strengths and developmental needs. |
Develops Self |
|
The two Communicating sub-competencies are ________________________ and active listening. |
Speaking and Writing. |
|
Learning is defined as __________________________. |
The process that changes the way people think, feel or behave. |
|
The thinking or reasoning component of learning. |
Cognitive Domain |
|
What system relies not only on the leader's actions, but also the follower and situation? |
Full Range Leadership Development of FRLD. |
|
Within FRLD there are three types of leadership style categories. |
Laissez-Faire, Transactional and Transformational. |
|
Management by Exception (MBE), MBE Passive, MBA Active and Contingent Reward are ________________ . |
Transactional |
|
Individual Consideration, Intellectual Stimulation, Inspirational Motivation and Idealized Influence are _______________________. |
Transformational |
|
This type of leader uses a hands-off style and allows the subordinates to do as they please. |
Laissez-Faire |
|
"If it's not broke don't fix it." |
Management by Exception Passive (Passive Behaviors) |
|
Subordinates uses react to a leader's passive behavior with what two typical responses? |
Social loafing and Free Riding. (Passive Behaviors) |
|
This transactional style of leadership keeps people and processes in control. The focus is of the leader is to monitor and control followers through forced compliance. |
Management by Exception Active (MBE-A) |
|
True or False? MBE-A reduces organizational uncertainties, avoids unnecessary risks and ensures important goals are being met. |
True |
|
This involves the constructive transaction between the leader and the follower. Example: You do this and you'll get this. |
Contingent Reward. |
|
This type of motivation is driven by positive feelings associated with doing well on a task or job. |
Intrinsic Motivation. |
|
This behavior is fueled by the desire to achieve (or avoid) some result for a certain behavior. |
Extrinsic Motivation |
|
True or False? Rewards, Recognition, Time Off and Advanced Positions are all examples or Internal Motivators? |
False |
|
Name the internal motivators in regards to contemporary motivation. |
Satisfaction, Self-Worth and Gratification. |
|
Pay, Medical Benefits, Leave and Basic Benefits are all examples of what level of commitment? |
Membership |
|
Individuals at this level of commitment understand and appreciate rewards and benefits of doing more than those at the membership level. |
Performance Level |
|
Individuals at this level of commitment are performing and are personally satisfied with their work. They truly enjoy what they do. |
Involvement Level. |
|
Who said it? "You're a good leader when people follow you out of curiosity." |
General Colin Powell |
|
This type of leadership is the most active and effective form of leadership where leaders promote positive meaningful changes in people, teams, organizations. |
Transformational. |
|
Treating others as individuals with different needs, abilities and aspirations and not just a part of a group of subordinates. |
Individualized Consideration (Caring) |
|
Intellectual Stimulation or thinking is defined as_______________________. |
The degree a leader values their subordinates' rationality and intellect, seeking different perspectives and considering opposing points of view. |
|
This leader's behavior involves developing and articulating visions that paint optimistic and enthusiastic picture of the future. |
Inspirational Motivation (Charming) |
|
High levels of moral and ethical behavior, virtues and character strengths lead to _______________________. |
Idealized Influence (Influencing) |
|
This complex leadership system is comprised of several parts that are interdependent to one another. |
Full Range Leadership Development or FRLD |
|
True or False? All great leaders use one style of leadership to accomplish the mission. |
False |
|
McClellan's Need Theory includes what three sub-competencies? |
Need for Achievement, Need for Affiliation and the Need for Power. |
|
True or False? Critical Thinkers are both skeptical and open-minded. |
True |
|
Adhering tentatively to recently acquired opinions, being prepared to examine new evidence and arguments even if it results in finding flaws in your own logic. |
Intellectual Humility |
|
A Free Thinker is defined as one who ______________________. |
Restrains one's desire to believe because of social pressures to conform. |
|
This aspect of critical thinking is about putting in the necessary work to evaluate the multiple sides of issues. |
Highly motivated |
|
______________ traits are of mind and character and necessary for right action and thinking. |
Intellectual |
|
What universal intellectual standard is considered a "Gateway" standard? |
Clarity |
|
These limitations remind us that we are not perfect and that our understanding of facts, perceptions, and memories preclude us from seeing the whole picture. |
Basic Human Limitations |
|
True or False? Ambiguity is considered a Basic Human Limitation. |
False |
|
True or False? Personal Biases and Prejudices as well as Testimonial Evidence are considered Basic Human Limitations. |
True |
|
All of these are uses of Language EXCEPT: Ambiguity Assuring Expressions Meaningless Comparisons Doublespeak Jargon Emotive Content Physical and Emotional Hindrances |
Physical and Emotional Hindrances. |
|
All of these are Faulty Logic or Perception EXCEPT: Superstition Argument from Ignorance False Analogies Irrelevant Comparisons Poisoning the Well Pragmatic Fallacy Slippery Slope |
Poisoning the Well |
|
The mental process that results in the selection of a course of action from among several alternative scenarios is ___________________. |
Decision Making |
|
This System-1 type of thinking involves deciding first, reacting and then trying to make sense out of it. |
Reactive Thinking |
|
True or False? Reactive Thinking or System-2 thinking is broad and informed problem solving and deliberate decision making. |
False (That is Reflective Thinking) |
|
The American Profession of Arms is distinguished in what three ways? |
Service to Constitution, Officer and Non-commissioned officer professionalism and proficiency in integrating technology. |
|
What are the three dimensions of the American Profession of Arms? |
Physical, Intellectual and Moral. |
|
True or False? Discipline is central to the Air Force's identity. |
True |
|
These serve as beacons vectoring us back to the path or professional conduct. |
Air Force Core Values |
|
In 1997, the CSAF directed that these be integrated into all EPME courses. |
Air Force Core Values |
|
Who introduced the Airman's Creed in 2007? |
Former CSAF, General T. Michael Moseley |
|
This is a frame of mind of the professional Airman, a will to win and overcome all obstacles with honor. |
Warrior Ethos |
|
This involves the combination of emotional, moral, and intellectual qualities and behaviors. |
Professional Character |
|
For the Enlisted Force, Airmanship centers on the Air Force Core Values and ________________. |
AFI 36-2618, The Enlisted Force Structure |
|
These are the yardstick a profession uses to measure the performance and behavior of it's members. |
Professional Standards |
|
True or False? Values shape our actions, decisions and behaviors and play a central role in professionalism. |
True |
|
Progressive Professionalism or P2 can be quantified using this tool. |
The Continuum of Professionalism. |
|
True or False? The further left you are on the Continuum of Professionalism the more professional you are. |
False |
|
What is the foundation of Progressive Professionalism or P2? |
Direction, Discipline, and Recognition or DDR. |
|
Basic Military Training School, Tech School, FTAC and EPME are all examples of what type of learning activity? |
Formal Learning Activity |
|
Peer to Peer communication, reading, internet research, mentoring are all examples of what type of learning activity? |
Informal Learning Activity |
|
PCS, PCS, TDY and special duties assigned through military channels (additional first sergeant, RA, flight chief) are _____________ assignments. |
Formal Assignments |
|
True or False? Positions within professional organizations and volunteer positions fall under the Informal Assignment category of Self-Development. |
True |
|
What are the three things that can 'tip' an organizational climate? |
Actions, Behaviors and Decisions. |
|
True or False? A nutritious diet decreases our resiliency by helping us operate at peak physical performance. |
False |
|
This human performance concept works by breaking down nutrients for energy in a process that requires oxygen. |
Aerobic metabolism |
|
Sprints and weightlifting lead to ______________ metabolism. |
Anaerobic (metabolism) |
|
Low nutrient intake can result in all of the following EXCEPT. 1) Loss of muscle mass 2) Fatigue 3) Endocrine disruption 4) Strengthened immune system 5) Prolonged recovery process |
4) Strengthened immune system (Suppressed) |
|
Chemicals found in large quantities in our food to include carbs, fats, proteins and water. |
Macronutrients |
|
Carbs are considered a ________________ high intensity energy source. |
Short-term |
|
These are a long-term, low intensity energy source that is stored immediately under the skin. |
Fats |
|
Lean meats, fish, poultry, eggs and low-fat dairy products are all examples of what macronutrient? |
Proteins |
|
True of False? Vitamins and Minerals are micronutrients. |
True |
|
What vitamin is NOT fat soluble? 1) Vitamin A 2) Vitamin D 3) Vitamin E 4) Vitamin K 5) Vitamin C |
5) Vitamin C, it is water soluble. |
|
Dehydration is when _____________________. |
You are more than 2% below normal body weight due to lose of water. |
|
High Intensity Exercise Endurance (HIEE) |
The application of maximal physical effort systematically applied to a technically developed motor skill. (i.e more intensity) |
|
Form Over Speed and Intensity (FOSI) principle |
This increases safety and program outcomes by focusing on form instead of speed. |
|
The ability to control your breathing in times when you need to breathe efficiently. |
Tactical Breathing |
|
___________________ combines ethical decision making and ethical behavior and occurs in both individual and organizational context. |
Ethical Leadership |
|
Values |
The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others. |
|
Morals |
Values that we attribute to a system of beliefs that help us define right from wrong and good versus bad.
|
|
Ethics |
A set of standards of conduct that guide decisions and actions. |
|
Military Ethics |
Designed to put principle above self-interest. |
|
Ethical Relativism |
The belief that nothing is objectively right or wrong and that the definition of right or wrong depends on a point of view or opinion. |
|
Ethical Dilemmia |
Situations where you are forced to choose between two alternatives and both can be unfavorable. |
|
Ethically Minded Organization |
An organization that exemplifies professionalism, humility, self-control, person discipline and values. |
|
Who said it? "Ethical leaders are completely aware of their personal ethics and the ethics of the organization." |
Dr. Sara Boatman |
|
True or False? USAF Core Values, AFIs, UCMJ and AFI 36-2618 are all examples of Ethical Codes. |
True |
|
Which are examples of ethical dilemmas? |
Financial Disclosure Forms, Foreign Gifts, Use of Government Communications Systems and Off-Duty Employment. |
|
Name the five steps in Ethical Leadership in regards to decision making. |
Step 1. Interpret the Situation Step 2. Analyze all the Factors Step 3. Think about Ethical Traps and how to avoid them. Step 4. Implement Step 5. Monitor and enforce changes if needed |
|
Drive for Success (Ethical Traps) |
Making decisions based on a "win at all costs" attitude rather than rules, regs and codes of conduct. |
|
Loyalty Syndrome (Ethical Traps) |
Making decisions based on respect and/or loyalty to an individual, unit or organization. |
|
Ethical Relativism (Ethical Trap) |
Making decisions based on personal values/beliefs rather than following rules, regulations and codes of conduct. |
|
Worry over Image (Ethical Trap) |
Making decisions based on how the decision will impact one's reputation/standing. |
|
Toner's Six Tests |
The Shame Test, The Community Test, The Legal Test, The Situation Test, The God Test and the Consequences Test. |
|
Toner's Principles: List the three O's |
Owing, Ordering, and Oughting |
|
True or False? In regards to Toner's Principles the three D's include discern, declare and do. |
True |
|
Apply "Prudence First - Justice Second." |
Consider what is RIGHT before what is possible. |
|
Compliance |
The act or process of complying to a desire, demand, proposal, or regimen or to coercion. |
|
Accountability |
The quality or state of being accountable; an obligation or willingness to accept responsibility or to account for one's action. |
|
What are the three basic principles that foster team accountability and ownership? |
Focus, Influence, and Consequences |
|
Task discipline |
How well we meet the challenge of a job. |
|
Group discipline |
Pulling our own weight, helping others, basically TEAMWORK. |
|
Imposed Discipline |
Enforced obedience to legal orders and regulations. |
|
Self Discipline |
A willing and instinctive sense of responsibility that leads us to do whatever needs to be done. |
|
Unit Discipline |
A state of order and obedience existing within a unit. |
|
Signs of a Negative Unit |
Favoritism, Lack of Communication, Lack of Leadership, Low Morale and motivation among staff, and Bad Habits. |
|
Signs of a Positive Unit |
Positive values, Commitment to Excellence, Open and honest communication, Flexibility, Cooperation and support. |
|
SNCO's role in unit discipline is __________________. |
Maintain good order and discipline. |
|
Diversity |
A composite of individual characteristics, experience and abilities. |
|
Demographic Diversity (Examples) |
Inherent or socially defined personal characteristics, including age, race, religion, gender etc. |
|
Cognitive/Behavioral Diversity (Examples) |
Styles of work, thinking, learning and personality. |
|
Organizational/Structural Diversity (Examples) |
Service, component, and occupation/career field. |
|
Global Diversity (Examples) |
Knowledge of foreign languages, cultures, interactions with exchange officers, coalition partners, etc. |
|
Diversimilarity |
Respecting differences between people while highlighting similarities. |
|
What leadership platform works hand in hand with AF diversity and diversity management? |
Full Range Leadership Diversity (FRLD) transformational leadership approach. |
|
List the steps in the Valuing Ladder in ascending order. |
Judging, Understanding, Respecting, Appreciating and Valuing. |
|
True or False? AF diversity is grounded on mutual respect among SNCO's. |
False (AF Diversity is ground on the mutual respect among ALL personnel)
|
|
What are the 5 steps in the Transformational Process? |
Step 1. Discovery Step 2. Assessment Step 3. Exploration Step 4. Transformation Step 5. Revitalization |
|
True or False? Lack of Leadership, Burnout and Poorly planned training are all inhibit the transformational process. |
True |
|
The process of working with and through individuals and groups and other resources to accomplish organizational goals. |
Management |
|
Name the three constraints in the Project Management Triangle. |
1. Time 2. Cost 3. Scope |
|
Name the five stages in the Project Management Process. |
1. Initiation 2. Planning and Design 3. Execution and Construction 4. Monitoring and Controlling Systems 5. Completion |
|
True or False? The initiation processes determine the nature and scope of the project and is considered the beginning of the project. |
True |
|
In what phase does the current or prospective project leader write a proposal, which contains a description of the situation? |
Initiation phase (Project Management) |
|
In the initiation phase of project management team members perform all the following EXCEPT: 1. Create a budget 2. Stakeholder Analysis 3. Plan time, cost and resources 4. Create a charter |
3. Plan time, cost, and resources are in the Planning stage. |
|
The key to a successful project is ________________. |
Planning |
|
What are examples of Stakeholders in the Project Management process? |
1. Project Sponsor 2. Customer 3. Users of the project output 4. Project Manager and Project Team |
|
In regards to Project Management what is the acronym SMART stand for? |
S - Specific M - Measurable A - Attainable R - Realistic T - Time Based |
|
Project deliverables |
The product your team plans to finish during the Project Management process. |
|
What are two key aspects you need to identify during the Project Schedule phase of Project Management? |
1. The amount of effort/time needed to finish 2. personnel needed to carry out the task |
|
Work Breakdown Structure |
WBS |
|
All of the following are considered Supporting Plans (Step 4) in the Project Management process EXCEPT: 1. Human Resource Plan 2. Technology Plan 3. Communications Plan 4. Risk Management Plan 5. Float |
2. Technology Plan |
|
Float |
Extra time built into a project's timeline. |
|
Resource Stewardship |
The prudent use of allocated funds and the efficient and effective use of time as well as assigned facilities, space, equipment and people. |
|
True or False? SNCO's must be able to determine, analyze and prioritize timelines and milestones. |
True |
|
Resource Allocation Process |
The process of distributing resources. |
|
The AF receives funds from Congress and then distributes those funds to the ________________, Field Operating Agencies (FOA) and Direct Reporting Units (DRUs). |
MAJCOMS |
|
When Congress doesn't approve funds before the start of the FY they enact a _________________. |
Continuing Resolution Authority (CRA) |
|
True or False? Spending is unlimited during the Continuing Resolution Authority (CRA). |
False |
|
Operations & Maintenance (O&M) include A. Mobilization B. Civilian Salaries C. operating and Maintaining an installation D. All of the above |
D. All of the Above |
|
The Budgeting Process is an endless cycle of __________, programming, revising, adjusting and spending. |
Planning |
|
Each FY is divided into ______________. |
Quarters |
|
Budget Execution Review (BER) |
A review cycle conducted twice during the FY to identify, validate, prioritize and request additional resources for unfunded requirements. |
|
This ensures funds provided in the President's Budget (PB) are distributed in such a manner as to ensure AF program objectives can be accomplished. |
Financial Execution Plan |
|
Financial Execution Plans include all of the following EXCEPT: 1. GPC items 2. Personnel training/TDY costs 3. Equipment purchases 4. Quantitative Details |
4. Quantitative Details |
|
Repair/Replacement of Computers, printers, copiers, monitors and maintenance contracts are all examples of ________________________. |
Information Technology Costs |
|
Mission Critical Requirements must include a _________________. |
Element of Expense Investment Code or EEIC |
|
This illustrates how projected funds will be spent over a 12-month period. |
Spend Plan |
|
This act requires agencies violating it's rules to report to the President and Congress all relevant facts and actions taken. |
Anti-Deficiency Act or ADA |
|
List possible violations of O&M fund usage |
1. Business Cards 2. Coins 3. T-Shirts 4. Out of Cycle Use |
|
Augmentation of Funds |
A process to supplement authorized funds |
|
Budget Allocation |
A funding document, which represents cash for commitment or obligation the is issued by SAF/FMB. |
|
True or False? Budget Allocations are issued by MAJCOMs or FOAs. |
True
|
|
Limitations and/or restrictions in spending are identified on these documents. |
Budget Authority (BA) and Operating Budget Authority (OBA) |
|
Budget Authorization |
Represents the approved financial program with which the recipient can plan to accomplish the mission. |
|
Budget Outlays Governing Execution Year (BOGEY) |
Estimate of what will eventually be in the bill passed by Congress. |
|
Cost Center (CC) |
The organization that gathers and distributes cost data. |
|
Defense Acquisition Programs (DAP) |
Programs designed to obtain (acquire) new defense platforms to protect our nation. |
|
FEP - Part I |
Funded Level of the Financial Execution Plan |
|
FEP - Part II |
Unfunded Level of the Financial Execution Plan |
|
Financial Management Board (FMB) |
The senior advisory committee chaired by the Commander or Deputy Commander and includes Group CCs, Comptrollers, Directors and special staffs. |
|
Resource Advisors (RA) |
Budget representative for an organization. |
|
Cost Center Managers (CCM) |
Regulates the daily use of work hours, supplies, equipment and services. |
|
Program Budget Decision (PBD) |
A decision authorizing changes to a submitted service budget estimate and the Future Years Defense Program. |
|
Program Objective Memo (POM) |
Proposes requirements for next six years and sent to SECDEF from service chiefs. |
|
Organization Structure, Program Allocation and Control, Requirement Determination and Performance Management. |
Manpower Competencies |
|
Strategic Planning |
A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives to achieve them. |
|
True or False? Strategic Alignment & Deployment (SA&D) is a component of AF strategic planning and guidance (AF/A8X). |
True |
|
SA&D fosters the following: A) Two-way communication B) Focus on problem solving - root cause C) Individual Skill oriented operations D) Both A and B |
D) Both A and B |
|
Alignment |
The translation of the vision int measurable results. |
|
Cascading Process |
Enables organizations to communicate, align and validate HQ, NAF, Wing and intra-Wing strategy. |
|
This process promotes workforce feedback and continuous dialogue as well as the cascading of goals from one level to another. |
Catchable Process (Cascading Process) |
|
Mission Statements include what three things? |
1. Reasons for the organization to exist beyond 3 years. 2. Describe the unified mission 3. Indicate how unique the org is from similar institutions. |
|
Strategy Map (SA&D) |
A plan to move an organization from their current state to a more desirable future state. |
|
True or False? SWOT Analysis stands for Strengths, Weaknesses, opportunities, and Threats. |
True |
|
In regards to SWOT, Capabilities, Innovative Aspects and Processes, Systems and IT are considered? |
Internal Strengths |
|
In regards to SWOT, Political threats, New Technology, Weather Effects are considered? |
External Threats |
|
In regards to SWOT, partnerships, mission developments and global influences are considered? |
External Opportunities |
|
In regards to SWOT, timescales, deadlines and pressures are considered? |
Internal Weaknesses |
|
End State |
Connects the dots of where you are today verses where you want to be. |
|
Goals |
These clarify what strategically must be achieved to realize the Priority End State. |
|
Objectives |
These give strategic direction on how to execute tasks, initiatives, and process improvements. |
|
Metrics |
These communicate the intent of the objective statement and reflect how the objective will be achieved. |
|
Balanced Score Card (BSC) |
A strategy management system for establishing and communicating an orgs mission, vision and strategy map to customers, stakeholders and employees. |
|
Provides leaders and workers with proven performance improvement tools to build a strong warfighter support structure. |
Continuous Process Improvement (CPI) |
|
In pursuit of Continuous Process Improvement (CPI) the AF created ______________________. |
AFSO 21 |
|
Lean Principles (AFSO 21) include all of the following EXCEPT: A. Creates value from the customers POV B. A Well Documented Standard of Work C. Identifies all steps along the process chain D. Strives for perfection by continually removing waste. |
B. A well documented standard of work (is a principle of Waste) |
|
Anything that adds cost or time without adding value. |
Waste |
|
Value Stream Mapping (VSM) |
A simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery. |
|
Ensures that the same work will take the same amount of resources to achieve the same results EVERY time. |
Standard Work |
|
6-S is the key to Workplace Organization and it include what six aspects? |
1. Sort 2. Straighten 3. Shine 4. Standardize 5. Sustain 6. Safely |
|
Cell Design/Flow |
Focuses on designing how workers are arranged relative to the work and to each other. |
|
Theory of Constraints (TOC) |
A process improvement technique focused on maximizing throughput. |
|
The following steps are a part of what concept? 1. identify the constraint 2. Decide how to exploit 3. Subordinate all processes 4. Elevate the constraint 5. If a new constraint emerges return to Step 1. 6. Change the system if required |
TOC or Theory of Constraints |
|
Constraints can be classified in these categories: |
1. Internal Resource Constraint 2. Market Constraint 3. Policy Constraint |
|
Developed in the 1950's by Col. John R. Boyd |
OODA Loop |
|
Good problem statements in the OODA Loop process include the following: |
What, Where, When and What? |
|
True or False? Step 3 in the OODA Loop includes Setting Improvement Targets. |
True |
|
In regards to the OODA Loop, Tactical Targets should be challenging, but achievable and have _______________ characteristics. |
B-SMART Characteristics |
|
These diagrams provide a simple way to visually depict the relationship between specific categories of process inputs and the undesirable output. |
Fishbone Diagram |
|
Who said it? "Let us never negotiate out of fear. But, let us never fear to negotiate." |
John F. Kennedy |
|
Interest Based Negotiations (IBN) |
The practice of focusing on the interests, and not the positions of the two negotiating parties. |
|
The preferred style by AF mediators |
Interest Based Negotiations (IBN) |
|
Procedural, Psychological and Substantive are all types of what? |
Interests |
|
Anchoring |
An offer that is at or slightly more aggressive than the aspiration point. |
|
Aspiration Point |
The best each party hopes to get out of a negotiated agreement. |
|
Reservation Point |
The bottomline or least favorable option. |
|
Best Alternative to a Negotiated Agreement (BATNA) |
An alternative that, should negotiations fail, you are willing and able to execute without the other parties participation or permission. |
|
Zone of Possible Agreement (ZOPA) |
The bargaining range defined as the overlapping common area of each party's aspiration and reservation point. |
|
Five Negotiation Strategies |
1. Evade (Passive) 2. Comply (Passive) 3. Insist (Active) 4. Settle (Passive) 5. Cooperate (Active) |
|
______________ changes negotiation from a Contest of Wills to a Search for Solutions. |
Cooperative Negotiation Strategy (CSN) |
|
Mediation |
An alternative form of dispute resolution where parties turn to (rely on) a neutral third party to assist. |
|
This type of mediation describes the issues, offers an opinion on the strengths and weaknesses of each party's side and suggests options to resolve the matter. |
Evaluative Mediation |
|
An active third party who enhances communication and encourages parties to discuss the matters freely and voluntarily. |
Facilitative Mediation |
|
A confidential and private meeting between each of the parties and the mediator. Often "behind the scenes." |
Caucus |
|
When there is a failure to make progress towards a resolution. |
Impasse |
|
North America and Northern Europe are ______________ cultures. |
Low Context |
|
______________ cultures are people oriented, wish to establish rapport, and express ideas without fear or reprisal. |
High Context |
|
The TIPO stands for _________, ____________, ____________ and _____________. |
Trust, Information, Power and Options. |
|
Use this negotiation strategy when trying to preserve the relationship between you and the other party is more important than the task. |
Comply |
|
Use this passive negotiation strategy when trust is low, opposing side provides little to no information and when control is low over the situation. |
Evade |
|
Use this assertive winner takes all, task oriented strategy when obtaining your objective is paramount. |
Insist |
|
Use this compromising strategy when there is little chance of getting everything you want but a solution is needed. |
Settle |
|
The strategy known as the CNS. |
Cooperate or Cooperative Negotiation Strategy (CNS) |
|
True or False? Strategic Communication is used to influence particular audiences. |
True |
|
An Airman's role in Strategic Communication is __________________. |
Know the wing's priorities to effectively explain what they must do to support those priorities. |
|
These systems enable information superiority on the battlefield. |
Command and Control (C2) |
|
SAPP is used in engaging the media and defined as: |
Security, Accuracy, Propriety and Policy. |
|
The key to a successful interview |
Preparation |
|
Interviews Formats: Normally a one-on-one encounter |
Face-to-Face Interview |
|
Interviews Formats: Speaking to an unseen reporter through an earpiece and microphone. |
Remote Interview |
|
Interviews Formats: Usually involves a reporter and "over the shoulder" cameraman. |
On-scene Interview |
|
Interviews Formats: The reporter and cameraman suddenly appear and start asking questions. |
Ambush Interview |
|
High energy, active words that emphasize the positive are key components of what? |
Message Development |
|
These types of interviews provide context to stories, ensure proper emphasis is placed on key aspects and stories are accurately reported. |
Background Interviews |
|
Hooking |
Talking about what you want to talk about before the interview in hopes to move the interview in your direction. |
|
Bridging |
A technique used to move from the reporter's agenda to your message. "I can't talk about that, but what I can tell you is..." |
|
Flagging |
"If you remember one thing from today it should be..." |
|
Information Operations are integrated in three operational elements. |
1. Influence Ops (IFO) 2. Electronic Warefare 3. Network Warfare Operations |
|
An adversary with the capability and intent to undertake any actions detrimental to the success of program activities or operations. |
Threats |
|
A condition where friendly actions provide indicators that may be obtained and accurately evaluated by the adversary in time to provide effective decision making. |
Vulnerabilities |
|
A measure of the potential degree to which critical info and indicators are subject to loss through adversary exploitation. |
Risk |
|
Group |
An assemblage of persons (or objects) located or gathered together. |
|
Team |
A group organized to work together. |
|
Strategic Communication objectives are down-channeled starting with the ________________. |
The Department of State With assistance from the DoD. |
|
The task, together with the purpose, that clearly indicates the action to be taken and the reason therefore....a duty assigned to an individual or unit; a task. |
Mission (defined by the DoD Dictionary) |
|
A method used to guide personnel |
Mission Statement |
|
This team building process prefers to come up with new ideas and are focused on visualizing. |
Conceptual Approach |
|
This team building process prefers freedom from constraint and is often impatient. |
Spontaneous Approach |
|
This team building process prefers to put ideas into a familiar context, relying on past experiences with similar situations to guide them. |
Normative Approach |
|
This team building process prefers order and rationality; focused on following a step-by-step process. |
Methodical Approach |
|
Four roles in a typical Team |
1. Creators 2. Advancers 3. Refiners 4. Executors |
|
Focus on possibilities, generate new ideas with fresh concepts. |
Creators |
|
Focus on the interaction, communicate new ideas and carry them forward. |
Advancers |
|
Focus on the analysis, challenge all concepts and use a methodical process to analyze current path. |
Refiners |
|
Focus on the realization, follow-up on team objectives and implement ideas and solutions. |
Executors |
|
Focus on everything, they are a combination of the other four major role. |
Flexers |
|
PEP Cycle |
|
|
This explains the roles team members have in the task process. |
|
|
Communication in Team Building ______________may get most passionate and engaged in imaginative and abstract discussions. |
Creators |
|
Communication in Team Building _______________often pick up on the subtle feelings expressed in a conversation; look beyond the facts and see real feelings. |
Advancers |
|
Communication in Team Building _____________ are most attentive to the facts and ideas in a conversation, with less attention to the feelings expressed. |
Refiners |
|
Communication in Team Building _____________ tend to have a communication style that is practical and concrete. |
Executors |
|
Stages of the "Z" Process During this stage, new ideas are born. Team members look at problems from perspectives that are unusual and unique. |
Creating Stage |
|
Stages of the "Z" Process
During this stage, the team gives new ideas more structure and considers broad strategies for implementation. |
Advancing Stage |
|
Stages of the "Z" Process
During this stage, the team scrutinizes new ideas to see if they are realistic. |
Refining Stage |
|
Stages of the "Z" Process
During this stage, the team puts ideas into action; following through on the plan to get concrete results. |
Executing Stage |
|
The primary goal of the ______________ is to generate as many new ideas as possible. |
Creating Stage |
|
Wingman Concept |
A culture of taking care of Airmen 24/7, 365 days a year. |
|
Ask Your Wingman, Care for Your Wingman, and Escort Your Wingman. |
ACE |
|
The ability to withstand, recover, and/or grow in the face of stressors and changing demands. |
Resiliency |
|
Four Pillars of Fitness Approaching life's challenges in a positive way by demonstrating self control, stamina, and good character with choices and actions. |
Mental Fitness |
|
Four Pillars of Fitness Developing and maintaining trusted, valued friendship that are personally fulfilling and foster good communication. |
Social Fitness |
|
Four Pillars of Fitness Performing and excelling in physical activities that require aerobic fitness, endurance, strength through exercise, nutrition and training. |
Physical Fitness |
|
Four Pillars of Fitness Strengthening a set of beliefs, principles or values that sustain a person beyond family, institution...etc. |
Spiritual Fitness |
|
The five C's |
Care, Commit, Connect, Communicate and Celebrate. |
|
Alcohol Abuse |
Any substandard behavior or performance in which the consumption of alcohol is a primary contributing factor |
|
Substance Abuse can effect all of the following EXCEPT: A) Mission and Readiness B) Morale C) Finances D) Health and Wellness |
D) Finances |
|
The highest at-risk age group for sexual assault is the _____________ year old group. |
18 to 24 |
|
This initiative helps us focus on behaviors that impair mission readiness. |
The Culture of Responsible Choices (CoRC) Initiative. |
|
Individuals Involved in Sexual Assault The criminal who assaults the victim. |
Perpetrator |
|
Individuals Involved in Sexual Assault
The person who enables, encourages, or creates a situation or environment that allows a perpetrator to act. |
Facilitator |
|
Individuals Involved in Sexual Assault The person who see the potential for a sexual assault. They might want to act, but not know what to do. |
Bystander |
|
Individuals Involved in Sexual Assault
The person assaulted by the perpetrator. |
Victim |
|
Ways to help prevent sexual assault are ________________________________. |
1) Refrain from sexist and gender-biased comments and actions. 2. Coach and redirect when you hear or see this behavior in others. 3) Trust your intuition and intervene. |
|
True or False? Judging the victim and pressing for details are good ways to deal with the situation. |
False |
|
True or False? The first thing you should do when addressing the victim is to attend to the safety and medical conditions. |
True |
|
When did the Air Force adopt a new reporting policy in regards to Sexual Assault? |
2005 |
|
The difference between Restricted and Unrestricted Reporting of Sexual Assault. |
|
|
True or False? Forensics exams are accomplished in both Restricted and Unrestricted reporting of Sexual Assault. |
True |
|
Active duty military only and dependents who are _______________ or older are eligible for Restricted reporting of Sexual Assault. |
18 years of age |
|
The first point of contact for reporting a sexual assault and is considered the center of gravity when it comes to issues of sexual assault. |
SARC |
|
Individuals who are specially trained to support victims of sexual assault. |
Victim Advocates |
|
Individuals who assist a victim during the military justice process (medical or mental health care providers, judge advocate, paralegal or other appropriate person). |
Victim Witness Assistance Program Liaison (VWAP) |
|
The leading cause of women at work (42%). |
Workplace Violence |
|
Workplace Violence TYPE 1 |
Violent acts by criminals, who have no other connection with the workplace, but to enter for robbery or different crime. |
|
Workplace Violence TYPE 2 |
Violence directed at employees by customers, clients, patients, students...etc. |
|
Workplace Violence TYPE 3 |
Violence against coworkers, supervisors, or managers by a present or former employee. |
|
Workplace Violence TYPE 4 |
Violence committed in the workplace by someone who doesn't work there, but has a personal relationship with an employee. |
|
List of Workplace Violence Awareness Team (WVAT) members |
Supervisor, Family Support Center, Behavioral Science Flight, Chaplain, MEOO, Civilian Personnel Office Security Forces, Exclusive Recognized Union and OSI. |
|
This protocol provides a meaningful line of inquire to help collect information after learning of a possible threat of violence. |
Threat Assessment Protocol |
|
DeBecker's JACA |
J Perceived Justification A Perceived Alternatives C Perceived Consequence A Perceived Ability |
|
This abuse or misses of power is considered psychological violence. |
Workplace Bullying |
|
True or False? Females E-1 - E-4s between the ages of 21-25 are at the highest risk for suicide. |
False (Males) |
|
The following are high risk factors for suicide EXCEPT: A) Males E-1 to E-4 between 21 and 25. B) Deployed Servicemembers C) Members receiving care from multiple clinics/agencies due to risk or poor hand-off D) Airmen are most at risk between Friday - Sunday. E) All of the above |
B) Deployed Servicemembers |
|
The goal of this program is to identify and treat those who pose a genuine risk for suicide because of impending disciplinary action under UCMJ. |
Limited Privilege Suicide Program (LPSP) |
|
True or False? LPSP applies only to those military members who have been officially notified that they are under investigation or suspected of violating the UCMJ. |
True |
|
Adaptability |
The ability to adjust self to changed, unexpected or ambiguous situations by actively seeking information and by demonstrating opens and support to change. |
|
Cognitive Flexibility |
The ability to use different thinking strategies and mental frameworks. |
|
Emotional Flexibility |
The ability to vary your approach to dealing with your own emotions and those of others. |
|
Dispositional Flexibility |
The ability to remain optimistic and at the same time realistic. |
|
Claes Janssen's "Four Rooms" Model of Change |
|
|
Diffusion of Innovation Theory |
|
|
Diffusion of Innovation _____________________ are a small percentage of the population and those who immediately embrace new ideas. |
Innovators |
|
Diffusion of Innovation___________________ are usually social and opinion leaders who are often popular, educated and able to see the advantage in adopting new ideas early. |
Early Adopters |
|
Diffusion of Innovaton_____________________ makes up one of the largest groups of the people, providing an important link in the change process because they tend to represent mainstream thinking. |
Early Majority |
|
Diffusion of Innovation_______________ is the other large group in the middle of the curve. They are hampered by feelings of insecurity and skepticism. |
Late Majority |
|
Diffusion of Innovation_______________are the last people to embrace new ideas, and they influence no one. |
Laggards |
|
Always ready with ten reasons why the current situation is fine. |
NoNo Problem |
|
Making internal changes to accommodate external change is _______________ and strategic leadership should be _________________. |
Reactive; Proactive |
|
Before deciding whether or not to change something in the organization ask yourself these three questions. |
1. What is the cost? 2. How will it effect resources? 3. How do we communicate this need for change? |
|
Step 1 in Potter's Eight Steps for Transforming an Organization |
Establish a Sense of Urgency |
|
Step 2 in Potter's Eight Steps for Transforming an Organization
|
Creating a Guiding Coaltion |
|
Step 3 in Potter's Eight Steps for Transforming an Organization
|
Developing a Vision and Strategy |
|
According to Full Range Leadership Development principles a vision statement must include:
|
1. Be inspirational and contain shared values 2. Be realizable 3. Use language with superior imagery that touches followers emotions. 4. Must be well articulated |
|
Step 4 in Potter's Eight Steps for Transforming an Organization |
Communicating the Change Vision |
|
Step 5 in Potter's Eight Steps for Transforming an Organization
|
Empowering Others for Broad-Based Action |
|
Step 6 in Potter's Eight Steps for Transforming an Organization
|
Generating Short-Term Wins |
|
Step 7 in Potter's Eight Steps for Transforming an Organization
|
Consolidating Gains and Producing More Change |
|
Step 8 in Potter's Eight Steps for Transforming an Organization
|
Anchoring New Approaches in the Culture |
|
According to Kotter, Leaders must communicate the ____________ by a factor of ten. |
Vision |
|
Find the diagram for Kotter's 8 Step Change Process. |
|
|
List why change efforts can fail within an organization. |
|
|
The purposeful reliance of joint and coalition partners on each other's capabilities to maximize the complementary and reinforcing effects on all. |
Interdependence |
|
The Army's dependence on the Air Force airlift capability and the Navy transport to deliver soldiers to ports of debarkation are all examples of ________________________. |
Interdependence |
|
When 2 or more nations form an ad hoc arrangement or when they have common interests. |
Coalition Partner |
|
In November 2009 when U.S Marines went to the Republic of Georgia to train Georgian NCOs on how they lead teams and squads is an example of __________________. |
Interoperability |
|
______________________ capabilities address the need for weapons and equipment which possess the capability for effective application in two or more basically different operations. |
Multipurpose |
|
A tool used to correct marginal/substandard duty performance and minor/major UCMJ violations. |
Military Justice |
|
U.S Navy Core Values |
Honor; Bear True Faith and Allegiance; Courage, Support and Defend; and commitment, obey the orders. |
|
True or False? The primary functions of the U.S Navy include sea control and power projection. |
True |
|
When is the Navy birthday? |
13 October 1775 |
|
How many active numbered fleets are in the Navy? |
Six fleets |
|
Core Values of the U.S Marine Corps (USMC) are the following: |
Honor, Course and Commitment |
|
PME for Marine Corps Staff Sergeants and Staff Sergeant Selectees |
Career Course |
|
List the Core values of the U.S Army. |
Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage. |
|
The Army is divided into these three sections. |
1. Army Commands 2. Army Service Component Commands 3. Direct Reporting Units |
|
List the Core Values of the U.S. Coast Guard. |
Honor, Respect, and Devotion to Duty |
|
The U.S Coast Guard is a part of the Department of Homeland Security, but during times of war it is absorbed into the __________________. |
U.S Navy |
|
Policy |
Guidance that is directive or instructive, stating what is to be accomplished. |
|
Policy at our Nation's highest levels originates from the ___________________ and _______________. |
President and SECDEF |
|
Strategy |
Defines how operations should be conducted to accomplish national Policy objects. |
|
Doctrine |
A rigid view that considers how to accomplish military goals and objectives. It is a storehouse of analyzed experience and wisdom. |
|
True or False? National Security came into full usage in World War II (WWII). |
True |
|
National Security |
Encompasses both national defense and foreign relations of the United States. |
|
This Act created the National Security Council (NSC) |
National Security Act (1947) |
|
This Act made it mandatory for the President to provide official statements on National Security to the American People. |
Goldwater-Nichols Department of Defense Reorganization Act. (1986) |
|
This is the President's principal forum for considering national security and foreign policy matters with his senior national security advisors and cabinet officials. |
The National Security Council (NSC) |
|
List the regular attendees of the NSC |
President (Chairman) Vice President, Secretary of State, Secretary of Treasury and SECDEF. |
|
The National Security Strategy originates from ___________________ of the world. |
Mental image (of the world) |
|
National Instruments of Power |
Diplomatic, Informational, Military, and Economic. |
|
American Interests |
Security, Prosperity, Values and International Order. |
|
Who produces or can produce a National Defense Strategy? |
SECDEF |
|
This is signed by the CJCS, supports the aims of the NSS and implements the NDS outlining the military's role in achieving national objectives or enduring interests. |
National Military Strategy |
|
This embodies fundamental principles by which the military forces or elements of it guide their actions in support of national objectives. |
Doctrine |
|
Joint Publication (JP) 1, Doctrine for the Armed Forces of the United States |
The bridge between policy and doctrine; a capstone publication. |
|
True or False? Joint Doctrine takes precedence over individual Service's Doctrine. |
True |
|
Logistics and Technology are two examples of __________________. |
Operational Art |
|
Political systems, physical environment and the enemy's/our national leadership are examples of ________________. |
Contextual Elements |
|
A Commander's knowledge, experience and skills are called _____________________. |
Operational Art |
|
Operational Design |
The conception and construction of the framework that underpins a joint operation plan and it's subsequent execution. |
|
These are the tools the US uses to apply it's sources of power, including it's culture, human potential, industry, science and technology, academic institutions, geography, and national will. |
Instruments of National Power (Diplomacy, Information, Military and Economy) |
|
Who plays a key role in the integration of all instruments of national power? |
National Security Council |
|
Joint Warfare is _____________ warfare and relies on traditions, cohesion and _______________. |
Team; expertise |
|
These plans deter or counter threats are prepared within the context of a treat alliance or framework. |
OPLAN |
|
The United Nations or the Organization for Security and Cooperation in Europe are examples of _________________. |
Intergovernmental Organizations (IGO) |
|
_________________ level of war addresses the issues of why and with what we will fight and why the enemy fights against us. |
Strategic (Level of War) |
|
At this _______________ level of war campaigns and major operations are designed, planned, conducted, sustained, assessed and adapted to accomplish strategic goals. |
Operational (Level of War) |
|
The level of war that deals with HOW we fight. |
Tactical (Level of War) |
|
DoD |
Department of Defense |
|
Full Range Leadership Development
|
Leader, Follower, SituationEffective: Active, good leadershipIn
|
|
Trait Theory
|
Leadership effectiveness based on traits. Great Man theory
|
|
Skills Theory
|
Leadership effectiveness based on intelligence
|
|
Management By Exception (Passive)
|
If it isn't broke, don't fix it.
|
|
Management by Exception-Active
|
The focus of the leader is to monitor and control followers through forced compliance with rules, regulations, and expectations for meeting performance standards and behavioral norms.
|
|
Transformational leadership
|
Transformational leaders are those who transform their followers. Through the use of inspiration and motivation
|
|
Leadership scale
|
Laissez Faire ->Transactional->Transformational
|
|
Hindrances to Critical Thinking
|
Basic Human Limitations Use Of Language Faulty LogicPerception PsychologicalSociological Pitfalls
|
|
Hindrances to Critical ThinkingBasic Human Limitations
|
1. Confirmation Bias and Selective Thinking 2. False Memories and Confabulation 3. Personal Biases and Prejudices 4. Physical and Emotional Hindrances 5. Testimonial Evidence
|
|
Hindrances to Critical ThinkingUse of Language
|
1. Ambiguity 2. Assuring Expressions 3. Meaningless Comparisons
|
|
Hindrances to Critical ThinkingFaulty Logic or Perception
|
1. Superstition 2. Argument from Ignorance 3. False Analogies
|
|
Hindrances to Critical ThinkingPsychological and Sociological Pitfalls.
|
1. Ad hominem Fallacy 2. Ad populum, Bandwagon Fallacy 3. Emotional Appeals
|
|
Facione’s Scoring Rubric
|
Used to score critical thinking
|
|
Two System Approach to Decision Making
|
Reactive Thinking (Memorized process)Reflective Thinking (Think, Decide, Reflect)
|
|
Profession of Arms
|
Military is a profession, like a doctor or a lawyer and has its own rules and customs
|
|
Warrior Ethos
|
Describes the frame of mind of the professional Airman—it is part of ourculture. It proclaims our selfless commitment to our Nation, mission, unit, and fellowAirmen.
|
|
Military Culture and Airmanship
|
Military culture comprises the beliefs and attitudes within a military organization that shapes its collective preferences toward the use of force. Airmen refer to these beliefs andattitudes as air-mindedness.
|
|
Little Brown Book
|
AFI 36-2618, The Enlisted Force Structure
|
|
Little Blue Book
|
Core Values
|
|
Values Conflict
|
When personal values conflict with AF values
|
|
The Continuum of Professionalism
|
Scale of professionalism (left=bad, right-good)
|
|
P2 Progressive Professionalism
|
Constantly striving to move towards the right on the Continuum of Professionalism
|
|
DDR
|
Direction Discipline, Recognition Foundation of P2
|
|
BMR
|
Basic Metabolic Rate (Metabolism)
|
|
FOSI Principle
|
Form Over Speed and Intensity
|
|
High Intensity Exercise Endurance (HIEE)
|
The application of maximal physical effort systematically applied to a technically developed motor skill.
|
|
Ethical Leadership
|
Combines ethical decision-making and ethical behaviorMake ethical decisions and behave in ethical ways
|
|
Values
|
The core beliefs we hold regarding what is right and fair
|
|
Morals
|
Values that we attribute to a system of beliefs that help us define right from wrong
|
|
Ethics
|
The study of what we understand to be good and right behavior and the study ofhow we judge those behaviors.
|
|
Military ethics
|
Values and expected rules of the profession that are appropriate to actions taken within the military environment
|
|
Ethical relativism
|
In ethics, the belief that nothing is objectively right or wrong
|
|
Ethical Dilemma
|
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
|
|
Ethically Minded Organization
|
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
|
|
Ethical Traps
|
confusion or uncertainty as to what action or behavior should be takenEthical RelativismLoyalty SyndromeWorry over imageDrive for Success
|
|
Loyalty Syndrome
|
Making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
|
|
Worry Over Image
|
Making decisions based on how the decision will impactone’s reputation/standing
|
|
Drive for Success
|
Making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct
|
|
Toner’s six tests
|
Consider all of the consequences, including the best and worst outcomes of your decision. Ask yourself if you can accept both outcomes.Shame, Community, Legal, Situation, God, Consequences
|
|
Toner's Ethical Principles
|
Three O’s (owing, ordering, and oughting)Three P’s (principle, purpose, people)Three R’s (rules, results, and realities)Three D’s (discern, declare, and do).
|
|
COMPLIANCE
|
Compliance is the act or process of complying to a desire, demand, proposal, or regimen or to coercion.
|
|
Accountability
|
The quality or state of being accountable; an obligation or willingness to accept responsibility or to account for ones action.
|
|
Personal Accountability
|
Accepting complete responsibility for you behavior
|
|
Workplace Accountability
|
Creatingan environment where accountability is clear and fully accepted
|
|
Discipline
|
Training expected to produce aspecific character or pattern of behavior, especially training that produces a moral or mental improvement
|
|
Task discipline
|
How well we meet the challenge of the job
|
|
Group discipline
|
Effective Teamwork
|
|
Imposed discipline
|
Enforced obedience to legal orders and regulations
|
|
Self-discipline
|
A willing and instinctive sense of responsibility that leads us to do whatever needs to be done
|
|
UNIT DISCIPLINE
|
A state of order and obedience existing within a unit that involves the ready subordination of an individual’s will for the good of the unit
|
|
Negative unit
|
Lack of excellence, productivity and camaraderie
|
|
Positive unit
|
Exhibit a common set of traits that foster excellence, productivity and camaraderie.
|
|
Diversity
|
A composite of individual characteristics, experiences, and abilities.
|
|
Demographic Diversity
|
Inherent or socially defined personal characteristics, including age, race/ethnicity, religion, gender, socioeconomic status, family status, disability, and geographic origin.
|
|
Cognitive / Behavioral Diversity
|
Differences in styles of work, thinking, learning, and personality.
|
|
Organizational / Structural Diversity
|
Organizational / institutional background characteristics affecting interaction, including Service, component, and occupation/career field.
|
|
Global Diversity
|
Intimate knowledge of and experience with foreign languages and cultures, inclusive of both citizen and non-citizen personnel.
|
|
Diversimilarity
|
We are different but we are the same Respects differences between people while highlighting similarities
|
|
Striking the Right Balance
|
Striking the right balance between the individual’s need to align with the organizational culture and the organization’s need to recognize individual differences
|
|
Individual Consideration
|
When leaders treat others as individuals with different needs, abilities,and aspirations and not just part of a group of subordinates
|
|
Judging to Valuing Ladder
|
JudgingUnderstandingRespectingAppreciatingValuing
|
|
Golden Rule
|
treat others as one would like others to treat oneself
|
|
DiversityFive Part Transformational Process:
|
Effective way for leadersto move their organizations from awareness to understanding to actionDiscoveryAssessmentExplorationTransformationRevitalization
|
|
Resource Stewardship
|
The prudent use of allocated funds and the efficientand effective use of time as well as assigned facilities, space, equipment, and people
|
|
Resource Allocation Process
|
Funds flow down CongressAir ForceMajcoms, FOAs, DRUsWingUnitCost Center Managers CCMs
|
|
The Budget Execution Review (BER)
|
Review cycle conducted twice during the FY to identify, validate, prioritize, and request additional resources for unfunded requirements.
|
|
1st Budget Execution Review (BER)
|
Due in 1st half of January
|
|
2nd Budget Execution Review (BER)
|
Due in mid-May
|
|
Financial Execution Plan(FEP)
|
Product used by the Air Force to balance available funding, risks and requirements
|
|
Standard Financial Execution Plan (FEP) Format
|
Section 1: Mission Critical RequirementsSection 2: JustificationSection 3: Unfunded RequirementsSection 4: Spend Plan
|
|
Anti-Deficiency Act (ADA)
|
Can't obligate money you don't have
|
|
Financial Execution Plan (Part I - funded level)
|
A submission level in the financial plan that equals (funded requirements) the planning number provided with the call instructions.
|
|
Financial Execution Plan (Part II - unfunded level)
|
A submission level in the financial plan that includes all requirements exceeding (unfunded) the planning number
|
|
Cost Center Managers (CCMs)
|
Regulates the daily use of work hours, supplies, equipment, and services in producing or doing things.
|
|
Organizational Change Request (OCR)
|
The instrument used to activate, inactivate, redesignate, or reorganize organizations
|
|
AuthorizationChange Request (ACR)
|
A multi-purpose instrument used to propose adjustments to a Unit Manpower Document (UMD).
|
|
Airmen Powered by Innovation (API)
|
Replaced the following programs: Innovative Development Through Employee Awareness (IDEA), Best Practices (BP), Productivity Enhancing Capital Investment (PECI), and expanded the Air Force Smart Operations for the Twenty-first Century (AFSO21).
|
|
Airmen Powered by Innovation (API) Phases
|
Ideation/Submission Phase Evaluation PhaseImplementation PhaseHold-the Gains Phase
|
|
Strategic planning
|
Begins with the desired-end and works backward to the current status.
|
|
Strategic Alignment & Deployment(SA&D)
|
Method used to ensure everyone in AF organizations is working effectively towards the same goals identified by senior leadership. It is a product of annual strategic and performance planning
|
|
Strategy
|
What we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation Objectives
|
|
Alignment
|
The translation of the vision into measurable results.
|
|
Cascading process
|
To communicate, align, and validate HQ, NAF, Wing, andintra-Wing strategies
|
|
Vision
|
A statement of an ideal state of being or existence in the future that is inspiring and empowering…creates a context for process of planning a future for the organization.
|
|
SA&D STRATEGY MAP
|
A plan to move an organization from their current state to a more desirable future state.
|
|
SWOT analysis
|
Brainstorming Strengths and Weaknesses from an internal stand point. Then brainstorming Opportunities and Threats from an external standpoint.
|
|
Priorities
|
Identify major strategic focus areas on your watch
|
|
Objectives
|
Communicate what strategic action must be accomplished to realize the intent of the priority
|
|
Metrics
|
Communicate the intent of the objective statement and reflect how the objective will beachieved.
|
|
Tasks
|
Support the objectives at a level where primes and target completion dates can be established.
|
|
Balanced Score Card (BSC)
|
A strategy management system for establishing and communicating anorganization’s mission, vision and strategy map to customers, stakeholders and employees,and for aligning day-to-day work to the strategy. It is a more dressed up version of the Strategy Map
|
|
Continuous Process Improvement (CPI)
|
Provides (DoD) a time-tested and proven approach for analyzing how we currently conduct business and improve our operations.
|
|
Air Force Smart Operations for the 21st Century(AFSO21)
|
The Air Force’s unique CPI model Deliver a consistent and disciplined problem solving approach that is encoded in the DNA of every Airman
|
|
AFSO21 is not
|
The blind search for metrics without logical application, or the ceaseless quest for "great" performance-report bullets
|
|
AFSO21
|
focuses on processes, not people
|
|
Wingman Concept
|
Airmen taking responsibility for each other by being alert to other Airmen in distress and intervening when they need help
|
|
Value
|
A need the customer is willing to pay extra to receive, easily expressed in terms of a specific required product or service
|
|
Waste
|
Anything that adds cost or time without adding value
|
|
Go and See
|
The Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place
|
|
Value Stream Mapping (VSM)
|
A simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery
|
|
Standard Work
|
The best known way to complete a task. Ensures that the same work will take the same amount of resources to achieve the same results every time.
|
|
6-S
|
1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
|
|
Theory of Constraints (TOC) –
|
A process improvement technique focused on maximizing throughput by use of a “constraint-based” approach.
|
|
OODA Loop
|
Observe, Orient, Decide, Act
|
|
8 Step Problem Solving
|
Clarify problemBreak it downSet improvement targetsDetermine root causesDevelop countermeasuresSee countermeasures throughConfirm Results
|
|
Fish Bone Diagrams
|
A simple way to visually depict the relationship between specific categories of process inputs and the undesirable output
|
|
ADAPTABILITY
|
Ability to adjust self to changed, unexpected or ambiguous situations
|
|
Cognitive Flexibility:
|
The ability to use different thinking strategies and mental frameworks
|
|
Emotional Flexibility:
|
The ability to vary your approach to dealing with your own emotions and those of others
|
|
Dispositional Flexibility:
|
The ability to remain optimistic and at the same time realistic
|
|
Janssen’s Model of Change
|
Contentment, Denial, Confusion, Renewal(Four Room Apartment)
|
|
Diffusion of Innovation
|
Five levels or reactions to changeInnovators, Early Adopters, Early Majority, Late Majority, Laggards
|
|
The NoNo Problem
|
Always ready with ten reasons why the current situation is fine, why the problems and challenges others see don’t exist or why you need more data before acting
|
|
Eight Steps for Transforming an Organization
|
Step 1. Establish a Sense of UrgencyStep 2. Creating the Guiding CoalitionStep 3. Developing a Vision and StrategyStep 4. Communicating the Change VisionStep 5. Empowering Others for Broad ActionStep 6. Generating Short-Term WinsStep 7. Consolidating GainsStep 8. Anchoring New Approaches
|
|
PROJECT MANAGEMENT
|
The process of leading, coordinating, planning, and controlling a diverse and complex set of processes and people in the pursuit of achieving project objectives
|
|
PROJECT MANAGEMENT PROCESS
|
Project initiation stageProject planning and design stageProject execution and construction stageProject monitoring and controlling systems Project completion
|
|
group
|
assemblage of persons (or objects) located or gathered together
|
|
team
|
a group organized to work together
|
|
AFDD1-1
|
Leadership and Force Development
|
|
mission
|
The task, together with the purpose, that clearly indicates the action to be taken
|
|
Four Personal Approaches
|
Conceptual SpontaneousNormativeMethodical
|
|
Conceptual Approach
|
prefers to come up with new ideas
|
|
Spontaneous Approach
|
prefers freedom from constraint
|
|
Normative Approach
|
prefers to put ideas into a familiar context, relying on past experiences
|
|
Methodical Approach
|
prefers order and rationality
|
|
Team Roles
|
CreatorAdvancerRefinerExecuterFlexer
|
|
Creators
|
focus on the possibilities
|
|
Advancers
|
focus on the interaction
|
|
Refiners
|
focus on the analysis
|
|
Executors
|
focus on the realization
|
|
Flexers
|
can focus on everything
|
|
The P.E.P Cycle
|
Panic, Elation, PanicDescribes brainstorming process
|
|
Stages of the “Z” Process
|
Creating AdvancingRefining Executing
|
|
Negotiation
|
A process involving two or more people/groups where the parties have a degree of difference in positions and strive to reach agreement on issues or course of action
|
|
Interest-Based Negotiations (IBN)
|
The practice of focusing on the interests, and not the positions of the two negotiating parties.
|
|
Anchoring:
|
An offer that is at (or slightly more aggressive) than the aspiration point
|
|
BATNA
|
Best Alternative To a Negotiated Agreement An alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
|
|
Zone of Possible Agreement (ZOPA)
|
Overlapping (common) area of each party’s aspiration point and reservation point
|
|
Divergent thinkers
|
Tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity
|
|
Convergent Thinkers
|
Tend to be reliable, rational, and principle-based. They constantly work to reduce uncertainty and ambiguity
|
|
TRUST INFORMATION POWER AND OPTIONS (TIPO) MODEL
|
Illustrates how trust influences your use of information and power, and how information and power influence the way you develop options to resolve a dispute, solve a problem, and find a solution.
|
|
Negotiation StrategyEvade
|
Not now, can you come back later?Low TrustLow Power
|
|
Negotiation StrategyComply
|
Yes, absolutely, let’s do it your waySome TrustLow Power
|
|
Negotiation Strategy Insist
|
Take it or Leave it Low/No TrustVery high Power
|
|
Negotiation Strategy Settle
|
Let’s just split the difference and call it a dayHigh TrustEqual-Low Power
|
|
Negotiation Strategy Cooperate
|
Let’s work together and come up with an even better ideaHigh TrustShared Power
|
|
COOPERATIVE NEGOTIATION STRATEGY(CNS)
|
Focusing on the underlying interests, we treat disputes and issues as mutual problems to solve rather than a contest of wills and personalities
|
|
Evaluative Mediation
|
Mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side
|
|
Facilitative Mediation
|
Encourages the parties to discuss matters freely and voluntarily participate in the mediation process
|
|
Cross-Cultural Competence (3C)
|
High Context and Low Context Cultures
|
|
Low Context Culture
|
Focuses on tasks. USA/Western Europe
|
|
High Context Culture
|
People focused. Mid-East, Asia
|
|
Resiliency
|
The ability to withstand, recover, and/or grow in the face of stressors andchanging demands
|
|
The Four Pillars of Fitness
|
Mental FitnessSocial FitnessPhysical FitnessSpiritual Fitness
|
|
The Five Cs
|
CareCommitConnectCommunicateCelebrate
|
|
Perpetrator
|
the criminal who assaults the victim
|
|
Facilitator
|
person who enables, encourages, or creates a situation orenvironment that allows a perpetrator to act
|
|
bystander
|
a person who sees the potential for a sexual assault.
|
|
victim
|
the person assaulted by the perpetrator
|
|
Restricted Report
|
Confidential, investigation is victims choice
|
|
Unrestricted Report
|
Not-Confidential, reported through chain of command
|
|
Limited Privilege Suicide Program (LPSP)
|
Identify and treat those who pose a genuine risk forsuicide because of impending disciplinary action under the UCMJ. Information protected under thisprogram may not be used in existing or future UCMJ action
|
|
Strategic Communication
|
USG efforts to engage audiences to further national goals. PRAirmen have a responsibility in this
|
|
On-the-Record interview:
|
Consider everything you say ―on-the-record
|
|
Background interview:
|
The background interview allows you to provide context to stories, ensure the proper emphasis is placed on key aspects, and stories are accurately reported
|
|
Off-the-Record interview:
|
Clearly state which portion of the interview is ―off-the-record‖ to ensure there is no chance of confusion
|
|
Interview Techniques
Hooking: |
Taking advantage of opportunities before the interview to get the reporterinterested in what you want to talk about.
|
|
Interview Techniques
Bridging: |
A technique used to move from the reporter‘s agenda to your message.
|
|
Interview Techniques
Flagging: |
A technique used to emphasize your message.
|
|
Policy
|
Guidance that is directive or instructive, stating what is to be accomplished
|
|
Strategy
|
Defines how operations should be conducted to accomplish national Policy objectives
|
|
Doctrine
|
Presents considerations on how to accomplish military goals and objectives. It isa storehouse of analyzed experience and wisdom.
|
|
National Security Strategy
|
Drafted by NSC. Outlines national security goals and overall strategy.
|
|
NationalSecurity Act of 1947
|
Created the National Security Council (NSC)
|
|
National Defense Strategy
|
A Strategy thatcomplements the NSS, created by DoD.
|
|
National Military Strategy (NMS)
|
Signed by the CJCS, supports the aims of the NSS and implements the NDS
|
|
Operational Art
|
The application of creative imagination by commanders and staffs to design strategies, campaigns,and major operations and organize and employ military forces
|
|
Operational Design
|
Extends operational art‘s vision with a creative process that helpscommanders and planners answer the ends–ways–means–risk questions
|
|
INSTRUMENTS OF NATIONAL POWER
|
DiplomacyInformationEconomyMilitary
|
|
CROSS CULUTURAL COMPETENCE (3C)
|
The ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments without necessarily having prior exposure to a particular group, region, or language
|
|
Culture:
|
Creation, maintenance, and transformation across generations of semishared patterns of meaning, sense-making, affiliation, action, and organization by groups
|
|
Domains of Culture:
|
Broad categories under which humans commonly organize cultural knowledge, beliefs, values, and behavior (e.g., kinship, gender, economic exchange, etc.
|
|
Ethnocentrism:
|
Human tendency to negatively judge others’ cultures, beliefs, and values against one’s own
|
|
Cultural Relativism
|
When the beliefs and practices of one culture (e.g. what is considered right or wrong,) may not agree with other cultures
|
|
Holism:
|
The idea that all aspects of culture are connected to other aspectsi.e. gender affects kinship, which affects politics ect.
|
|
Worldview:
|
Collection of beliefs about life and the universe held by an individual or a group
|
|
OODA Loop (Observe, Orient, Decide, Act)
|
Closed loop cycle that can help you gather information in a focused way
|
|
Paralanguage:
|
Non-verbal elements of speech including tone, pitch, rate, and pauses
|
|
Power Distance:
|
Extent to which the less powerful members of an organization and/or institution accept and expect that power is distributed unequally
|
|
12 Domains of Culture
|
FamilyReligionSexLanguageHistoryEct...
|
|
Iceberg of Culture
|
Surface: BehaviorsJust below: Systems and StructuresDeep Below: Values and Beliefs
|
|
Collectivism
|
Tendency to consider extended family affiliations and being a member of a larger group as very important throughout a person's lifeEverywhere except N. America and W. Europe
|
|
Individualism
|
Extended family ties play a less important role in our lives, and we do not usually consider the influence of larger groups when we make decisions about our lives N. America and W. Europe
|
|
Communication Styles (Non-Verbal)
|
Haptic: TouchingProxemics: Use of DistanceChronemics: Use of TimeKinesics: Facial expressions and gestures
|
|
Goldwater Nichols Act of 1986
|
Origin of the Joint Org.Restructured military chain of command.Established SECDEF and CJCS as heads of the forces.
|
|
ADCON
|
Administrative Control
|
|
OPCON
|
Operational Control
|
|
TACON
|
Tactical Control
|
|
COCOM Numbers and Categories
|
6 Geographical (N, S, Eu, Pa, Afr, Cent)3 Functional (SOCOM, STRATCOM, TRANSCOM)
|
|
Supported Commander
|
Actually doing the mission. Supported by other units when needed. Usually COCOM. Has OPCON of Forces
|
|
Supporting Commander
|
Provides units to supported CC. Usually relinquishes OPCON of units to supported CC.
|
|
Relationship between CCs
|
Supported or Supporting
|
|
Relationships between CC and Forces
|
COCOM, OPCON, TACON
|
|
Relationships between Forces and CC
|
Assigned, Attached, or Direct Support
|
|
Command of Guard and Reserves
|
ADCON to service componentsOPCON to mobilized assigned CCGuard non-mobilized OPCON to Governor
|
|
Homeland Defense
|
CBRNE ResponseMissile DefenseSS Aviation Sup.
|
|
Civil Support
|
Natural Disaster responseMobile Redundant Command Centers
|
|
Joint Op Planning
|
Ties militaryinstrument of national power to the achievement of national security goals
|
|
NCA
|
National Command AuthoritiesPOTUS, SECDEF
|
|
JPEC (Joint Planning & Execution Community)
|
Headquarters, commands, and agencies involved in joint operation planning
|
|
NSC (National Security Council)
|
Provides the framework to establish national security strategy
|
|
Joint Strategic Planning System (JSPS)
|
Primary means by which the CJCS performsjoint strategic planningLink between strategic planning and joint operationplanning
|
|
Guidance for Employment of the Force (GEF)
|
Provides two-year direction to combatant commands for operational planning, force management, security cooperation, and posture planning
|
|
Assigned Forces
|
Secretaries of the Military Departments assign forces under their jurisdiction to combatant commands to perform missions assigned to those commands
|
|
Allocated Forces
|
A decision totake US Forces from one combatant command and deploy it to another
|
|
Apportioned Forces
|
The distribution of forces for planning of limited resources among competing requirementsNot physically deployed or reassigned; they are simply used as a planning factor
|
|
Joint Strategic Capabilities Plan(JSCP)
|
Carries out the Chairmans National Military Strategy by directing the CINCs to accomplish strategic planning
|
|
PLANNING, PROGRAMMING, BUDGETING, AND EXECUTION SYSTEM (PPBES)
|
Defense Department’s resource allocation system
|
|
JOINT OPERATION PLANNING AND EXECUTION SYSTEM (JOPES)
|
Contingency or Crisis Action PlanningCJCS joint planning system. Governs all aspects of conventional joint military operations planning and execution.
|
|
The JOPES Process
|
Campaign planning, contingency planning, and crisis action planning
|
|
Contingency planning
|
InitiationConcept DevelopmentPlan DevelopmentPlan ReviewSupporting Plans
|
|
CRISIS ACTION PLANNING (CAP)
|
Situation DevelopmentCrisis AssessmentCOA DevelopmentCOA SelectionExecution PlanningExecution
|
|
Interdependence
|
Purposeful reliance of joint and coalition partners on each other’s capabilities to maximize the complementary and reinforcing effects of all
|
|
Interoperability
|
The ability of joint/coalition partners to work together in an efficient and synergistic manner
|
|
Multipurpose Capabilities
|
Weapons and equipment need to possess the capability for effective application in two or more basically different military or civilian functions
|
|
Navy PME
|
E-1 to E3: Basic Salorization and Military Citizenship • E-4 : Petty Officer Indoctrination Chief Petty Officer (CPO): CPO Selectee Course • Senior/Master Chief Petty Officer: Senior Enlisted Academy• Command Leadership: Chief of Boat and Command Master/ Senior Course
|
|
USMC PME
|
Sergeants Major CourseAdvances Course: Gunnery sergeantsCareer Course: SSGTsSergeants Course: SGTsCommand Sponsored Corporals Course
|
|
Army PME
|
Command Sergeants Major Course (CSMC)Advanced Leader Course (ALC): SSGTsSergeants Major AcademySenior Leader Course (SLC): SFCsWarrior Leader Course (WLC): First NCO Course
|
|
Decentralized Anarchy
|
no international central govno central agencyno common sense of valuesno agreement of right/wrong
|
|
Many Actors
|
190 countriesEUWTO
|
|
Nations sovereign and unique
|
self-rulingindependent unique culture/geo/history/etc..
|
|
World is multilateral
|
everyone everyone does affects someone else
|
|
pre WWII
|
Relatively threat-free
|
|
Strategy
|
a plan of action
|
|
grand strategy
|
art and science of coordinating the use/development of those instruments to achieve nat'l security objs
|
|
military strategy
|
coordinating the development, deployment, and employment of military forces
|
|
operational strategy
|
the art and science of planning, orchestrating and directing military campaigns within a theater of operations to achieve national security objectives
|
|
factors influencing strategy decision making process
|
politics doctrineeconomicstechnologyprinciples of warnature of the threat
|
|
Maynard Smith
|
WWIIEuropethrew exploding ammo overboardextinguished a/c fire by hand
|
|
Forest Vosler
|
Germanyvolunteered to be thrown overboardsaved wounded tailgunner from certain death
|
|
Archibald Mathies
|
EuropeTried to land wounded a/con 3rd attempt plane crashed everyone killed
|
|
Henry Erwin
|
Koriama Japanthrew phosphorous bomb out co-pilots window
|
|
Pits
|
Vietnampjevacuated 9 volunteered to stay on the ground and help defend woundedoriginally awarded AF Cross 2001 upgraded by Clinton to CMH
|
|
Levitow
|
Vietnamloadmastermagnesium flare in spilled ammo canistersthrew flare out a/cflare ignited immediatelysaved a/c and crew
|
|
Code of Conduct Article 1
|
I am an American fighting in the forces that guard my country and our way of life, I am prepared to give my life in their defense
|
|
Code of Conduct Article 2
|
I will never surrender of my own free will. If in command, I will never surrender the members of my command while they still have the means to resist.
|
|
Code of conduct Article 3
|
f I am captured I will continue to resist by all means available. I will make every effort to escape and aid others to escape. I will accept neither parole nor special favors from the enemy.
|
|
Code of conduct Article 4
|
If I become a prisoner of war, I will keep faith with my fellow prisoners. I will give no information or take part in any action which might be harmful to my comrades. If I am senior, I will take command. If not, I will obey the lawful orders of those appointed over me and will back them up in every way.
|
|
Code of conduct Article 5
|
Should I become a prisoner of war, I am required to give name, rank, service number, and date of birth. I will evade answering further questions to the utmost of my ability. I will make no oral or written statements disloyal to my country and its allies.
|
|
Code of conduct Article 6
|
I will never forget that I am an American fighting for freedom, responsible for my actions, and dedicated to the principles which made my country free. I will trust in my God and in the United States of America.
|
|
Vernon L. Burge
|
first enlisted pilot
|
|
Ruth Law
|
first enlisted Army aviatrix.
|
|
Private Frederick Libby
|
first American to down five enemy aircraft in WWI
|
|
Corporal Eugene Bullard
|
(Lafayette Escadrille), the WORLD's first black pilot
|
|
MSgt Harley Fogleman
|
founded and served as the first commander of Muroc Bombing Range, later to become Edwards AFB.
|
|
First Sergeant Lawrence Lambert
|
received the Distinguished Flying Cross when he became the first human in the United States to eject from the P-61 aircraft using the newly developed pilot ejection seat
|
|
Esther Blake
|
first woman in the Air Force.
|
|
Grace A. Peterson
|
first female chief master sergeant
|
|
SSgt Samuel Turner
|
two aerial kills ever from a B-52 during OPERATION Linebacker II in Vietnam.
|
|
TSgt Timothy Wilkinson
|
responded with his crew to the downing of a UH-60 helicopter in the streets of Mogadishu, Somalia. He was awarded the Air Force Cross, the first since Vietnam, for his actions.
|
|
ANG State Roles and Missions
|
Civil DefenseRegional Emergenciesassist in natural disasters
|
|
ANG State Roles and Missions (cont.)
|
Law enforcementcounter drug
|
|
when planning our communication the first factor we should consider
|
analyzing our audience
|
|
the person or organization we are communicating on bahalf of such as our supervisor, commander or Air Force
|
sending audience
|
|
the person who will be receiving the communication
|
the person who will be receiving the communication
|
|
if your audience is hostile or skeptical you need to
|
be more persuasive in your communication
|
|
your communication efforts will be more successful if you consider
|
how your audience feels about your subject
|
|
When determining the reason for communication
|
Ensure your communication does what you intendedhelp organize your thoughtsfocus your communicationidentify what you want the recieving audience to do with your communication
|
|
chronological
|
discussing events problems or processes in the sequence of time in which they take place or should take place. The simplest and most commonly used approach in writing
|
|
spatial/geographical
|
starting at a point in space and proceeding in sequence to another point.
|
|
cause/effect
|
shows how one or more ideas actions or conditions leads to otehr ideas actions or conditions
|
|
problem solution
|
used to identify and describe a problem or issue and then discuss possible solution to the problem or techniques for resolving a issue
|
|
sequential
|
used to describe a sequence of steps necessary to complete a technical procedure or process
|
|
topical
|
used to present general statements followed by numbered listings of subtopics to support, explain or expand statements
|
|
comparison/contrast
|
use this style when you need to discuss similarities and/or differences between topics concepts, or ideas
|
|
reasoning /logic
|
use this pattern when your mission is to present research that will lead you down the path to your point of view
|
|
Summary in conclusion structure
|
acts as a brake light alerting your audience that your presentation is ending. shouldn't contain new information.
|
|
close effect remarks
|
tie your closing remarks back to your opening statement or close the loop
|
|
for transition to be effective
|
mention the point just discussed relate the point to the objective or purpose of the communication introduce the next main point
|
|
factors to consider when planning to communicate
|
analyze your audience choose your topic determine your purpose gather your support
|
|
techniques of organizing a communication
|
generating and refining ideaschoosing a pattern of organizationdeveloping the introduction, body, and conclusion using transitions
|
|
how do you know when you have paragraph unity
|
if everything relates to a single or controlling idea. addressing only one idea per paragraph known as the one horse one rider principle
|
|
another way to check for paragraph unity
|
see if your sentences support the main point idea
|
|
two types of supporting sentences
|
major and minor
|
|
major sentences
|
define explain or add proof to the topic sentence.
|
|
closing sentences should
|
rephrase the topic sentence summarize the material in the paragraph, transition to the next paragraph
|
|
Coherence
|
Coherence allows your readers to see relationships between sentences; the can read through the paragraph and eventually the entire writing.
|
|
Connectives
|
show relationships between ideas in your sentences and paragraphs. connecting words such as first, next, also, and therefore.
|
|
words that show contrast
|
but, still however, yet, neverthelsss
|
|
passive voice and active voice
|
the dog was seen by john ( passive)John saw the dog. (active)the book was read by me. (passive)I read the book (active)
|
|
subject verb agreement
|
the car runs on regular gas(the subject "car" is singular so is the verb runs)the cars run on regular gas. (The subject "cars" is plural and so is the verb "run")
|
|
antecedent and pronoun reference
|
I always carry extra fan belts because it is often useful..the antecedent "fan belts" is plural but the pronoun "it" is singular. there are two ways to fix this either make "fan belts" singular (an extra fan belt) or change "it to "they"
|
|
ambiguous pronoun
|
the boys wore hats to their classes which the principal disproved of did the principal disapprove of the hats or classes. rewrite. the principal disapproved of the hats the boys wore to their classes
|
|
clarification support
|
spell out the acronym and explain its meaning
|
|
proof support
|
adds credibility shows something is true proves or supports a point
|
|
integrating sources
|
support material flows smoothly in our written or spoken presentations support material logically fits with the paper or speech
|
|
metaphor
|
figure of speech used to compare two things. its a phrase or part of a sentence that compares something concrete or abstract
|
|
simile
|
uses words like or as
|
|
statistics
|
most powerful form of proof support
|
|
slanted reasoning
|
fallacy arises from misuse or lack of data. example owned 3 used cars in your lifetime and had bad luck with all 3
|
|
faulty dilema
|
offers 2 alternatives one of the writer wants us to accept and the one he know we will either question or never accept.
|
|
faulty analogy
|
compares one situation to another. assumption what is true of a simple or familiar situation is also true of a complex or complicated one
|
|
stacking the evidence
|
distorting or omitting important evidence to get a point across.
|
|
loaded question
|
example when are we going to stop sinking money into this expensive program
|
|
name calling
|
giving undesirable names to things or people you dislike such as a calling an opponent a radical
|
|
glittering generality
|
giving an admirable name to something we want others to accept.
|
|
snob or prestige appeal
|
anyone who is anyone lives in pine tree acres.
|
|
plain folks appeal
|
simple things in life are the things worth having.
|
|
first reading of your draft is to check for
|
arrangement and flow
|
|
second reading check for
|
paragraph structure and clarity
|
|
3rd reading check for
|
sentences phrases and words passive voice, wordiness and spelling
|
|
presentations
|
effective eye contact lets listeners know you are interested in them, allows you to receive nonverbal feedback, it enhances your credibility
|
|
benefits of good body movement
|
catches the eye of the listener and helps hold their attention, helps relieve nervousness in the speaker can place the audience more at ease.
|
|
intelligibility
|
articulation, pronunciation, overuse of stock expressions, substandard grammar.
|
|
Variety
|
rate volume, force, pitch, emphasis
|
|
for attention step use
|
a rhetorical question, quotation, joke a startling statement, a gimmick
|
|
conclusion is made up of three components
|
summary, re motivation, and closure
|
|
minor sentence
|
should define, explain or add proof to the major sentence, it supports the major support sentence
|
|
effective body movement can be described as
|
free and purposeful
|
|
The Financial Execution Plan is submitted
|
during the second quarter
|
|
Budget Execution review, part 1
|
requires every level of command to validate, prioritize, and submit unfunded requirements
|
|
Budget Execution review, part 2
|
rack and stack all subordinate command unfunded requirements in order to move funds around the command to cover funding shortfalls
|
|
Budget Cycle
|
endless cycle of planning, programming, revising, adjusting, and spending. divided into four quarters
|
|
Budget Execution review
|
process that drives most current years spending and following years execution. conducted 2x per FY to identify, prioritize, validate, and request additional resources for unfunded requirements.
|
|
Most organizations have these basic funding requirements
|
technology costs, civilian pay, building maintenance/repair, custodial, and landscaping
|
|
Financial Execution Plan, 1st section
|
mission critical requirements. each assigned an expense investment code
|
|
Financial Execution Plan, 2nd section
|
Justification of the cost of each requirement in section one
|
|
Financial Execution Plan, 3rd section
|
lists unfunded requirements that exceed project funding and includes cost + justification for each
|
|
Financial Execution Plan, 4th section
|
spend plan. illustrates how projected funds will be spent over a 12 month period
|
|
Anti-Deficiency Act, violations
|
subject to appropriate admin/punitive measures. incurs fines of not more than $5,000, imprisonment for not more than 2 years or both for "knowingly and willingly" violating any of the provisions
|
|
"Successful Project Managers" by Pinto and Kharband define project management as
|
a process of leading, coordinating, planning and controlling a diverse and complex set of processes and people in the pursuit of achieving project objectives.
|
|
Project management constraints
|
Time - time availablecost - budgeted amount availablescope - what must be done to produce the project's end result
|
|
Define Project Management Process
|
blueprint for successful project management. identifies a sequence of steps:InitiationPlanning and DesignExecution and ConstructionMonitoring and Controlling systemsCompletion
|
|
Project Management, Initiation
|
feasibility assessed. nature and scope. explore and elaborate on ideas
|
|
Project Management, Planning and Design
|
planning is KEY. plan time, cost, and resources. manage risk during execution
|
|
Planning and design includes:
|
project goals, deliverables, schedule, and supporting plans
|
|
Project Management, Execution and Construction
|
integrates activities and aspects of the project together. processes used to complete the project. coordinating people and resources.
|
|
Two types of metabolism
|
aerobic and anaerobic
|
|
Aerobic
|
uses oxygen to convert food to energy. low intensity, long endurance activities
|
|
Anaerobic
|
does not need oxygen. small amount of energy but released quickly. fuels short bursts of high intensity activity
|
|
Macronutrients
|
chemicals found in large quantities in foods we need. ex: water, protein, carbs, fats. energy is derived from them
|
|
Micronutrients
|
vitamins and minerals required in small amounts. best obtained by eating a variety of food.
|
|
Daily calories from carbs
|
50%
|
|
Carbs
|
primary energy source for short term, high intensity activity. converted to glucose and glycogen. fuels anaerobic activity. required by the central nervous system
|
|
Daily calories from fat
|
30%
|
|
Fats
|
stored under skin and around muscles. precursor to steroid hormones and vitamin D. protects vital organs. regulates hunger. fuel for low to moderate activities.
|
|
Daily calories from protein
|
20%
|
|
Protein
|
consume 30 mins after training. too much is not digested, stored in fat. releases nitrogen waste that needs to be filtered through the kidneys. extra urine, extra calcium excretion
|
|
water
|
60% of the body. serves as transport and reactive medium. lubricates joints.
|
|
Fat-soluble vitamins
|
Vitamins A, D, E, K
|
|
Dehydration
|
more than 2% below normal body weight due to loss of water
|
|
Before physical activity
|
3-4 hrs prior, eat a low fat, high fiber and high carb w/ medium protein. water at all times.
|
|
During physical activity
|
Water. eat more carbs for long/extreme training
|
|
After physical activity
|
drink water w/ electrolytes. it's what plants crave. eat 250-300 cal snack during 1st 30 mins. then every 2 hrs for 4-6 hrs.
|
|
Guidelines for nutrition
|
Variety of nutrient rich foodswhole grains, fruits, vegsmaintain a healthy weightmoderate portionsgradual changesregular meals
|
|
Functional training
|
any type of exercise that has a direct relationship to activities performed in daily life.
|
|
Benefits of functional training
|
better at home and on the jobdecreases likelihood for illness/injurydeceases stress
|
|
Pre-habilitation
|
prevention of injuries in healthy people. functional training promotes this by training the entire body instead of target muscle groups
|
|
Functional training and the military
|
body weight exercises, dynamic exercises, joint mobility/range of motion
|
|
Ethical leadership
|
Ethical leadership combines ethical decision-making and ethical behavior, and occurs in both an individual and organizational context
|
|
Values
|
The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others; what individuals believe to be of worth and importance to their life.
|
|
Morals
|
Values that we attribute to a system of beliefs that help us define right from wrong, good versus bad. Typically, they get their authority from something outside the individual—they come from a higher being or authority.
|
|
Ethics
|
The study of what we understand to be good and right behavior and the study of how we judge those behaviors. A set of standards of conduct that guide decisions and actions based on duties derived from core values. We characterize people as ethical when they act in ways that are consistent with societal moral values. The ethics of our decisions and actions are defined societally, not individually.
|
|
Military ethics
|
Deal specifically with those values and expected rules of the profession that are appropriate to actions taken within the military environment (Gabriel, 2003). The American military ethic is designed to put principle above self-interest. Personal integrity and moral courage are the keys to viability of that ethic
|
|
Ethical relativism
|
In ethics, the belief that nothing is objectively right or wrong and that the definition of right or wrong depends on the prevailing view of a particular individual, culture, 2F or historical period.
|
|
Ethical dilema
|
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
|
|
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
|
Ethical minded organization
|
|
Ethical traps
|
confusion or uncertainty as to what action or behavior should be taken, conflicting opinions/values, all choices have drawbacks.
|
|
ethical relativism
|
making decisions based on personal values/beliefs rather than on military rules, regulations and codes of conduct.
|
|
loyalty syndrome
|
making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
|
|
Worry over image
|
making decisions based on how the decision will impact one’s reputation/standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct.
|
|
Drive for success
|
making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct.
|
|
The shame test
|
If your actions were publicized, would you be embarrassed, discredited, or humiliated?
|
|
The god test
|
What would your religious leader say? Would you want the action done to you? Or would you want everyone to make the same decision?
|
|
The community test
|
Besides your family, would you want your peers, neighbors, or friends to know?
|
|
The legal test
|
Could you face legal action? Are you willing to face legal action?
|
|
The situation test
|
Could you justify your action because of peculiar, special or extraordinary circumstances?
|
|
Consequence test
|
Will the end justify the means?
|
|
The three o's
|
owing, ordering, and oughting 1) we must know who and what we owe2) display proper ordering by having moral structuring and ethical priorities3) understand what Airmen should do or ought to do.
|
|
The three P's
|
principle, purpose, and people 1) SNCOs must put principle (truth telling and honor) first2) purpose (mission accomplishment and duty) second3) people (fellow citizens, Airmen, Soldiers, etc.) third.
|
|
The three Rs
|
rules, results, and realities - rules give us ethical guidance - results are the outcomes or bottom line, and the consequences of following or not following those rules - realities, which recognize the importance of the situation, circumstances, or realities.
|
|
The three D's
|
discern, declare, and do -we must try to discern the truth-at appropriate times, we declare the truth, as we have discerned it-we do what we have discerned and declared
|
|
Dr. Toner's supporting principles:
|
No rewards for unethical behaviorSanctions and forgiveness for mistakesAppropriate action for dereliction of dutyapply prudence 1st, justice 2nd.
|
|
Describe the "Sanctions and forgiveness for mistakes" principle
|
actions caused by a misunderstanding that may not require disciplinary action; i.e., subordinate provides customer with incorrect information so the subordinate is provided remedial training on the topic and then closely supervised to ensure learning has occurred
|
|
Describe the "Appropriate action for dereliction of duty " principle
|
misconduct that can require disciplinary action; i.e., misuse of Government Travel Card or subordinate reports to work late can require disciplinary action ranging from verbal counseling to courts-martial
|
|
Describe the "Apply prudence 1st, justice 2nd" principle
|
considering what is right before what is possible; just because something is legal or permissible, does not mean it is the right thing to do; and prudence is lawful behavior, but is also wise and just
|
|
Resource Stewardship
|
the prudent use of allocated:fundstimefacilitiesspaceequipmentpeople
|
|
O&M Operations and Maintenance covers:
|
mobilizationrecruitingtrainingadministrationservice wide activitiescivilian salariesoperating and maintaining a installationenvironmental restoration
|
|
Budget Execution Review (BER) Process - What is it?
|
-Conducted twice a year(FY) to identify, validate, and request additional resources for unfunded requirements -submitted in the 2nd and 3rd quarters
|
|
Financial execution plan (FEP)
|
-Submitted in the 2nd quarter The product used by the AF to balance available funding, risks, and requirements, while delivering goods and services to customers within the O&M appropriation
|
|
The best FEP include
|
section 1 - mission critical requirementssection 2 - justificationsection 3 - unfunded requirementssection 4 - spend plan
|
|
The anti-deficiency act (ADA) specifically prohibits mil or civ employees from:
|
1) Don't obligate your unit to spend more then it has.2) Don't spend $ on unauthorized items.3) Don't spend from the wrong pot of $. 4) Don't obligate funds before you get them5) Don't accept services
|
|
What are the 4 man-power competencies?
|
Organizational Management (structure)Program allocation & ControlRequirements DeterminationPerformance Management
|
|
Organizational management(structure) competency:
|
Deals with the functionality of organizations specifically activation,inactivation, predesignation, and reorganization
|
|
Organizational change Request (OCR)
|
instrument used to activate, inactivate, redesignate, or reorganize organizations.
|
|
Program allocation and control competency:
|
Centers on the unit manning document and a units total requirements.
|
|
Program objective memorandum (POM
|
MAJCOMs use this to request funded manpower authorizations for new and emerging missions AF manpower standards are used to validate current and emerging missions and ensure the support CSAF's priorities
|
|
Functional role of SNCO in developing manpower standards is two fold
|
1) send average performer to manpower work performance measurement. 2) Send high performer to manpower career field workshop.
|
|
Requirements determination competency
|
this competency centers on the authorization change request (ACR)
|
|
What is the authorization change request (ACR)
|
multi purpose instrument used to propose adjustments to a UMD.
|
|
ACRs are used to change
|
request increases, decreases or realignments of manpower requirements and or change attributes on the UMD
|
|
Performance management competency
|
This man power competency focuses on programs that increase efficiency and cost effectiveness
|
|
Strategic Alignment and Deployment (SA&D)
|
method used to ensure everyone in AF organizations is working effectively towards the same goal identified by senior leadership
|
|
Strategy
|
Strategy is about choices – what we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation’s Objectives.
|
|
Alignment
|
Is the translation of the vision into measurable results. This piece of the process is the communication link for the organization and enables improvement at every level Execution tool - not a strategic planning tool
|
|
Cascading process
|
Ensures everyone is on board with the priorities and goals from the top down and ensures work is done from the bottom up and is completing these goals
|
|
Mission statement
|
To allow a cascading environment of SA & D, a mission statement must be developed.must: - give reason for the org to exist over the next 3 years- describe unified mission of the org- indicate the difference from other orgs
|
|
Vision
|
vision is a statement of ideal state of being or existence in the future that is inspiring and empowering. Creates a context for process of planning a future for the organization.
|
|
A vision statement should be:
|
*Grounded in reality*should create some problems for the org*stakeholders must see their interests represented* Should invite and inspire
|
|
Strategy Map
|
Plan to move an organization from their current state to a more desirable future state
|
|
Steps in a strategy map
|
Assess the current situationset priorities, end-state, and goalsobjectivesmetricstasks
|
|
what does SWOT stand for
|
strengths, weaknesses, opportunities, and threats a tool to use in assessing the current situation when building a strategy map.
|
|
To assess the current situation when building a SA & D strategy map, consider these areas:
|
1) identify performance gaps and opportunities2) rate current performance against last year's plan3) look into performance of critical processes4) Is training and development working5) Is morale up or down
|
|
Priorities
|
identify major strategic focus areas on your watch (3 to 5 Priority Statements). Emphasis is on what strategically needs to change or improve to excel in executing the NAF’s/Wing’s mission.
|
|
End state
|
is similar to a “mini vision statement.” It connects the dots of where you are today verses where you want to be, as described by your mini vision statement for that particular priority.
|
|
Goals
|
clarify what strategically must be achieved to realize the Priority End State and are quantifiable metrics that let us know if we have successfully accomplished our Priorities
|
|
Internal customers
|
Your Orgs commander, unit RA, unit deployment MGR, Civil service, Employees, Airman
|
|
External customers
|
the press, tax-payers, the wing, other orgs, outside people
|
|
Objectives
|
communicate what strategic action must be accomplished to realize the intent of the Priority (recommend 2 to 3 Objectives per Priority Statement). Gives strategic direction on how to execute tasks, initiatives, and process improvements
|
|
Metrics
|
Metrics communicate the intent of the objective statement and reflect how the objective will be achieved. Metrics drive behavior
|
|
Tasks
|
Tasks support the objectives at a level where primes and target completion dates can be established
|
|
Balanced Score Card
|
The BSC is a strategy management system for establishing and communicating an organization’s mission, vision and strategy map to customers, stakeholders and employees, and for aligning day-to-day work to the strategy
|
|
Continous improvement
|
the strategic never ending, incremental refinement of the way we perform tasks
|
|
CPI
|
Continuous process improvement
|
|
AFSO21
|
Airforce's unique CPI model to learn how to evaluate and improve systems and work processes
|
|
Lean principle
|
1) specify what creates "value" from the customers perspective2) Identify all steps along the process chain3) make all the processes "flow"4) Produce only what is "pulled" by the customer5) Strive for perfection by continually removing waste
|
|
Waste
|
Anything that adds cost or time without adding value (downtime)
|
|
Examples of waste:
|
DefectsOverproductionwaitingNonstandard over processingtransportationIntellectmotionexcess inventory
|
|
Defects
|
Defects - having a direct impact to the bottom line, quality defects resulting in rework or scrap are a tremendous cost to organizations.
|
|
overproduction
|
Overproduction - to produce an item before it is actually required
|
|
Waiting
|
Waiting - whenever goods are not moving or being processed, the waste of waiting occurs.
|
|
Non-standard over processing
|
Nonstandard Over Processing - Often termed as “using a bazooka to swat flies,” many organizations use expensive high precision equipment where simpler tools would be sufficient.
|
|
Transportation
|
Transportation - moving product between processes is a cost that adds no value to the product
|
|
Intellect
|
Intellect – human brainpower squandered in processes that do not require intelligent thought: expediting, chasing paper, injuries etc. This concept is seen as any failure to fully utilize the time and talents of people
|
|
Motion
|
Motion - this waste is related to ergonomics and is seen in all instances of bending, stretching, walking, lifting, and reaching
|
|
Excess Inventory
|
Excess Inventory - stockpiles of both in-process and finished goods inventories are a direct result of overproduction and waiting
|
|
Go and See
|
When actively engaged in problem solving, the Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place. If there is a team of individuals working to resolve a particular problem, then it is recommended that the entire team travels to the actual place to examine the full process before deciding on the true issue
|
|
Value Stream Mapping
|
VSM is a simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery. The maps can be drawn from different points in time as a way to raise consciousness of opportunities for improvement. It also helps to create understanding of the flow of materials and information, and the value that is created.
|
|
AFSO21 Tools
|
1) Standard work 2) 6 Ss3) Visual management4) Cell design/flow5) Theory of constraints
|
|
The bedrock foundation of continuous improvement
|
Standard work
|
|
Standard work
|
Standard work represents the best known way to complete a task. Standard work ensures that the same work will take the same amount of resources to achieve the same results every time. This is the bedrock foundation of Continuous Improvement. Without standard work, it is impossible to tell if improvements are due to chance or due to our efforts. Standard work is unique to each process, but they all share certain characteristics:
|
|
6 Ss
|
This tool has a place for everything and makes it obvious when everything is not in its place.1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
|
|
Visual management
|
A workplace organized such that one can visually separate normal from abnormal working conditions. The ideal state is that all personnel should be able to manage every aspect of the process at a glance using visual data, signals and guides.
|
|
Cell design/flow
|
Focuses on designing how workers are arranged relative to the work and to each other. A poor cell design is when processes control what people do instead of people controlling what processes do.
|
|
Theory of Constraints (TOC)
|
Every system will have one process step that is the most limiting and therefore degrading the system’s ability to achieve the organizational goal. This limiting process step is the constraint.
|
|
OODA Loop
|
ObserveOrientDecideAct
|
|
8 step problem solving
|
1) Clarify and validate the problem2) Break down the problem/identify performance gaps3) Set improvement targets4) Determine Root causes5) Develop countermeasures6) See countermeasures through7) Confirm results and processes8) standardize successful Processes
|
|
What tools can you use when you are in step 1, clarify and validate the problem?
|
Strategic Alignment and Deployment (SA & D)SWOT AnalysisVoice of the customerValues Stream Mapping
|
|
A good problem statement should include:
|
What is the problemWhere did the problem happenWhen did the problem happenWhat is the significance of the problem.
|
|
Strategic vision
|
How will you do business in the future
|
|
Tactical targets
|
Performance levels required to make your goal a reality
|
|
B-SMART Characteristics
|
BalancedSpecificMeasurableAttainableResults FocusedTimely
|
|
Root Cause analysis
|
A trade off between digging as deeply as possible and finding the deepest point (cause) that is still within the team's sphere of influence. -use 5 whys & fishbone diagram
|
|
What is the project management Triangle
|
The legs are cost, scope, time if one increases so do the other two. Quality performance is in the middle of the triangle
|
|
5 stages of the project management Process
|
1) project initiation2) Project planning and design stage3) Project execution and construction stage4) project monitoring and controlling systems5) Project compleation
|
|
What happens in the project initiation stage
|
feasibility of the project is examined --why this project?--is it feasible?--who are the partners in this project?--what should the results be?--what are the boundaries of this project?
|
|
What happens in the project planning and design stage:
|
step 1 -- project goalsstep 2 -- project deliverablesstep 3 --project schedulestep 4 --supporting plans
|
|
What happens in the project goals step of the project planning and design stage of the project management process?
|
Stakeholders interviews to determine their needs. then have a comprehensive list of needs and prioritize them Then create goals with B-SMART
|
|
What are project delverables
|
Things that the project needs to deliver in order to meet these goals
|
|
Project schedule
|
Task list for each deliverableidentifies: - amount of effort for each task - the member to carry out task
|
|
Supporting plans
|
Human resource plan: - identify by name leading roles in the projectDescribes number and type of people needed to carry out the project.b. Communication plan: - who needs to be informed and how they will be informedc. Risk Management Plan: - Identifies risk and prepares for themd. Float: extra time built into a projects timeline
|
|
Negotiation
|
process involving two or more people/groups where:1. the parties have a degree of difference in positions, interests, goals, values or beliefs, and2. the parties strive to reach agreement on issues or course of action.
|
|
Interest based negotiations (IBN)
|
AKA- interest based problem solvingfocuses on interests, not positionsgood when there will be a continuing relationship between parties after mediation
|
|
Interest
|
An interest is the reason behind your position. It is the “why” behind what you want
|
|
Three types of interest
|
1) procedural2) psychological 3) substantive
|
|
Procedural
|
interests are those concerning how a process is conducted. Negotiators with procedural interests are not as concerned with the actual details of the outcome as they are with how an outcome is determined.
|
|
Psychological
|
interests (sometimes called relationship interests) are concerned with how people feel, how they are perceived, and how they relate with others.
|
|
Substantive
|
interests, which are perhaps the most important, have to do with things such as schedules, prices, salaries, etc. These make up the bulk of most negotiations.
|
|
Anchoring
|
Defined as “an offer that is at (or slightly more aggressive) than the aspiration point.”
|
|
Aspiration point
|
* The best each party hopes to get out of a negotiated agreement.2
|
|
reservation point
|
* The ‘bottom line’; the least favorable option or offer you will accept.
|
|
Best alternative to a negotiated agreement (BATNA)
|
* Defined as “an alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
|
|
Zone of Possible Agreement (ZOPA)
|
Bargaining range
|
|
Demand
|
"Take it or leave it"A statement of terms with no room for adjustment
|
|
Divergent thinkers
|
mental processes tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity. They prefer flexible plans with as many options as possible
|
|
Convergent thinkers
|
tend to be reliable, rational, & principle based. They constantly work to reduce uncertainty and ambiguity. They prefer thorough plans that fully address all contingencies
|
|
TIPO model
|
Trust information power and options model
|
|
Trust as it pertains to TIPO:
|
Your belief and/or evidence that the opposites interaction with you will be genuine, sincere, and honest
|
|
5 negotiation strategies
|
1) Evade2) Comply3) Insist4) Settle5) Cooperate
|
|
Evade ( not now, can you come back later)
|
use to maintain the current situation1) the current situation favors any proposed solution2) The issue at hand is unimportant to one or both parties3) There are other more pressing priorities4) The opposite is way too powerful or competitive
|
|
Comply ( yes, absolutely, lets do it your way)
|
Use this passive strategy when preserving the relationship between you and the other party is more important than the task.
|
|
Insist
|
Use this assertive, winner-takes-all, task oriented strategy when obtaining your objective is paramount, regardless of the cost to the opposite’s interests or to the relationship.
|
|
Settle
|
Use this “compromising” strategy when there is little chance of getting everything you want but a solution is needed. This strategy minimally satisfies the task interests of both parties and begins with a “soft offer” in order to leave room for maneuvering toward a solution.
|
|
Cooperate
|
The strategy, known as the Cooperative Negotiation Strategy (CNS) depends heavily on each party’s collaborative efforts and desire to achieve a mutually satisfactory outcome (task orientation) while simultaneously managing a trusting relationship (people orientation).
|
|
Evaluative mediation
|
Evaluative style of mediation, a subject-matter expert mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side, and suggests options to resolve the matter.
|
|
Facilitative mediation
|
An active third party (mediator) who enhances communicationand encourages the parties to discuss matters freely and voluntarily participate in the mediation process. AF style
|
|
Stakeholders
|
Stakeholders are other outside parties who have a vested or personal interest in the initiation, processing, and resolution of an existing dispute. Commanders, first sergeants, supervisors, subordinates, neighbors, family members, as well as legal and other intra-agency representatives (i.e., labor unions) are all potential stakeholders of mediation.
|
|
Caucus
|
A caucus is confidential and private meeting between each of the parties (individually) and the mediator. Caucuses offer the mediator the “behind-the-scenes” perspective from each party to ensure there is a potential zone within which the parties can reach agreement.
|
|
mediator
|
A mediator facilitates communications, promotes understanding, and focuses negotiating parties on their interests (rather than their positions), and seeks creative problem solving to enable the parties to reach their own agreement.
|
|
Impasse
|
This occurs when there is the failure to make progress toward resolution. It is a significant challenge in any mediation and moving past impasse is a skill that separates great mediators from the rest.
|
|
Reality Checking
|
This is a process where the mediator gets the parties to understand, typically through a series of questions, the weaknesses of their case, issue, or demand. When parties have a very weak position (argument), no claim for what they seek, no legal basis for the settlement they desire, or unrealistic demands of the other party, reality checking is necessary.
|
|
5 stages of mediation
|
1 )mediator opening statement 2) parties opening statements 3) joint discussion 4) caucus 5) closure
|
|
What does ACE stand for:
|
Ask, Care, Escort
|
|
4 pillars of Fitness
|
MentalSocialPhysicalSpiritual
|
|
The 5 Cs
|
Care, Commit, Connect, Communicate, Celebrate
|
|
Ethnocentrism
|
tendency to negatively judge others' cultures, beliefs, and values against ones own
|
|
Domain of culture
|
broad categories of cultural knowledge, beliefs, values, and behaviors
|
|
culture
|
creation, maintenance, and transformation acreoss generations of semi-shared patterens
|
|
cultural relativism
|
when beliefs and practices of one culture may not agree with other cultures
|
|
worldview
|
collection of beliefs about life and the universe held by an individual or a group
|
|
holism
|
notion that all aspects of culture are connected to other aspects
|
|
non-verbal communication
|
use of time, distance, touch and movement to convey meaning
|
|
cross-cultural competence
|
ability to comprehend and appropriately and effectively across cultural environments
|
|
paralanguage
|
non-verbal elements of speech including rate, tone, pitch, pauses
|
|
OODA loop
|
4 step sequence that helps gather information; compare information to previous kowledge, develope COAs, take action and review out comes
|
|
What is OODA?
|
OBSERVEORIENTDECIDEACT
|
|
Power Distance
|
where the less powerful members of orgs and institutuionS (like the family) accept and expect that power is distributed equally
|
|
Janssens Model of Change Management (4 stages)
|
ContentmentRenewalDenialConfusion
|
|
Contentment
|
focus is on fine-tuing & sustaining systems
|
|
Renewal
|
time of great energy but lacks structure
|
|
Denial
|
initial response of trying to suppress the pressure of change
|
|
Confusion
|
uncertainty, ambiguity, rumores, suspicion
|
|
What percentage of a group must adopt a change before it is to be considered UNSTOPPABLE?
|
20%
|
|
What percentage of a group must adopt a change before it is to be considered EMBEDDED?
|
5%
|
|
The following make up the Workplace Violence Awareness Team (WVAT)?
|
ChaplainBehavioral Science FlightSecurity ForcesSuupervisor
|
|
Which FRLD leadership style is the following:beaviors such as setting goals for and with followers, suggesting pathways to meet performance expectations, actively monitoring followers progress and providing supportive feedback and providing rewards when goals are attained.
|
Transactional Leadership
|
|
When is the Budget Execution Review (BER) submitted?
|
2nd and 3rd quarter
|
|
When is the Financial Execution Plan (FER) submitted?
|
2nd Quarter
|
|
"To the shores of Tripoli" is one of the most famous lines in the Marine hymn. This stems from what famous battle?
|
The Battle of Derna
|
|
What addresses the need for weapons and euipment which possess the capability for effective application in two or more basically different military of civilian function and/or levels of conflict and/or crisis responses.
|
multipurpose capabilities
|
|
What is the link between strategic planning and joint operation planning, and enables the CJCS to assist the POTUS and SECDEF in providing unified stregic direction to the Armed Forces?
|
Joint Strategic Planning System (JSPS)
|
|
CHANGE MANAGEMENTRecognizing changes as they occur, making sense of them, and recognizing the unpredictability of change BEST descibes_______________ flexibility.
|
Cognitive
|
|
CHANGE MANAGEMENTEngaging others to help facilitate change and empathizing with them BEST descibes___________ flexibility.
|
Emotional
|
|
CHANGE MANAGEMENTWhich type of flexibility is the ability to vary your approach to dealing with your own emotions and those of others?
|
emotional
|
|
CHANGE MANAGEMENTTo counter resistance to change, TRANSFORMATIONAL leaders should_________________the resisters.
|
give up control
|
|
CHANGE MANAGEMENTAccording to the Diffusion of Innovation, ther are 5 categories that describe the rate at which people adopt change or innovation according to their rate of adoption. What are they?
|
InnovatorsEarly AdoptersEarly MajorityLate MajorityLaggards
|
|
CHANGE MANAGEMENTWhat are the 3 steps in the organizational change process?
|
UnfreezingChangingRefreezing
|
|
CHANGE MANAGEMENTGlobilization
|
building cohesion and common purpose in the face of cultural and orgaizational difference
|
|
CHANGE MANAGEMENTHow does Informational Technology pressure change?
|
Facilitates structural decentralization and down sizing
|
|
JOINT COALITION AND TOTAL FORCEThe year Union blocked shipping to the confederacy
|
1800s
|
|
JOINT COALITION AND TOTAL FORCEThe year the US Navy participated in Operations Enduring Freedom and Iraqu Freedom
|
2000s
|
|
JOINT COALITION AND TOTAL FORCEThe year the Navy was established
|
1700s
|
|
JOINT COALITION AND TOTAL FORCEWhat year did Operation Praying Mantis occur
|
2000s
|
|
JOINT COALITION AND TOTAL FORCEWhich of the following is one of the NAvys core values?integritycourageexcellence
|
courage
|
|
JOINT COALITION AND TOTAL FORCEWhat year? TheContinental Army was created by the Continental Congrss to fight Great Britian
|
1700s
|
|
JOINT COALITION AND TOTAL FORCEWhat year? the Goldwater-Nichols Act created Unified Combatant Commands bringing th Army together with the other 4 military under unified, geographically organized command structures.
|
1900s
|
|
JOINT COALITION AND TOTAL FORCEWhat year? The Army became heavily involved in the Global War on Terror
|
2000s
|
|
JOINT COALITION AND TOTAL FORCEWhat year? The South seceded from the Confederate States of America
|
1700s
|
|
JOINT COALITION AND TOTAL FORCEUS Army core values (7)
|
loyaltydutyrespectselfless servicehonorintegritypersonal courage
|
|
EMERGENT LEADERSHIPThe ACE Model directly support what Concept?
|
Wingman
|
|
EMERGENT LEADERSHIPWithstanding, recovering, and growing in the face of stressors and changing demanda best illustrates?
|
resiliency
|
|
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Leader elects to sit back, observe, and wait for things to go wrong.
|
MBE-Passive
|
|
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Keeps people and processes incontrol, monitoring, and controlling followers through forces compliance
|
MBE-Active
|
|
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)"Contract" where the leader sets goals, ans identifies ways for the subordinate to reach these goals
|
Contingent reward
|
|
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)The most active and effective form of of leadership where leaders promote positive and meaningful changes inpeople, teams, organizations, nations, and societies
|
Transformational leadership
|
|
FULL RANGE LEADERSHIP DEVELOPMENT(type of leadership behavior)Abandon or pass on their responsibilities and fail to respond urgently to critical situations
|
Lassiez-Faire
|
|
FULL RANGE LEADERSHIP DEVELOPMENTPeople operating at this level deomnstrate initiative and actually solve problems so long as their efforts are recognized and rewarded by leadership
|
performance level
|
|
FULL RANGE LEADERSHIP DEVELOPMENTpeople aoperating at this level indentify problems and offer solutions and strive for personal and organizational success
|
involvement level
|
|
FULL RANGE LEADERSHIP DEVELOPMENTIndividuals at this level avoid getting too involved in their jobs and often complainabout their work but never take action to improve the situation
|
membership level
|
|
TEAM BUILDINGMission
|
task assigned to an individual or unit and purpose for action to be taken
|
|
TEAM BUILDINGTeam
|
group of people organized to work together
|
|
TEAM BUILDINGPerform a mission
|
primary tak of military org
|
|
TEAM BUILDINGAirmans purpose
|
proudly serve the american people
|
|
TEAM BUILDINGGroup
|
people gathered with no common goal
|
|
JOINT ORGANIZATIONAre estblished with the advice and assisstance of the CJCS for th performance of military missions and the force structure of each commands
|
Combatant Commands
|
|
JOINT ORGANIZATIONranking officer of the Armed Forces and principle miltary advisor to the POTUS, SECDEF NSC
|
CJCS Chairman, Joint Chief of Staff
|
|
JOINT ORGANIZATIONprovides nilitary forces needed to deter war and to protect security of our country
|
DoD
|
|
JOINT ORGANIZATIONAssist the CJCS in executing the duties and responsibilities of that office
|
Joint Staff
|
|
JOINT ORGANIZATIONheaded by CJCS, consists of CJCS,VCJCS, Chief of Staff US Army, Chief of Naval Operations, Chief of Staff USAF, Commandant of the USMC, Chief of National Guard Bureau
|
JCS Joint Chief of Staff
|
|
JOINT ORGANIZATIONThe principle staff element of the SECDEF in the exercise of policy dev, lannin, resources managment, fiscal, and program evaluation responsibilities
|
Office of Secetary of Defense
|
|
PROJECT MANAGEMENTAnybody directly or indirectly affected by the project
|
Stakeholder
|
|
PROFESSION OF ARMSThe Little Brown Book
|
AFI 36-2618Enlisted Force Structure
|
|
PROFESSION OF ARMS
The Little Blue Book |
Air Force Core Values
|
|
PROFESSION OF ARMS
Those who serve in the United States Air Force |
Airman
|
|
PROFESSION OF ARMS
Art of being a Professional airman |
Airmanship
|
|
PROFESSION OF ARMS
How airmen refer to military culture beliefs and attitudes |
Air-mindedness
|
|
PROFESSION OF ARMSThis serves as a means to conceptualize Progressive Professionalism
|
Continuum of Professionals
|
|
PROFESSION OF ARMS
This helps maintain a high degrees of professionalism throughout our carers, it is particularly critical to early development |
DDR
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFARE
It is authoratative, but also requires judgementFundamental principals the military forces use to guide their actions in support of national objectives |
Doctrine
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFAREWhat did the Goldwater-Nichols Dept of Defense Reorganization Act have on the National Security Strategy?
|
required the president to report regularly to Congress and the American people on the National Security Strategy
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFARE
Operational Art |
items a commander has to consider when weighing how to approach a task or their strategy
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFAREContextual Elements
|
Elements commanders have little or no control over but must consider when devising a strategy
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFARE
Tactical level of war |
how we fight
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFARE
Operational level of war |
what military will affect with what COA, for how long and with what resources
|
|
POLICY, STRATEGY, DOCTRINE & JT WARFAREStrategic level of war
|
why we fight and why the enemy fights us
|
|
CRITICAL THINKINGopen-mindedness
|
be willing to investigate viewpoints different from our own
|
|
CRITICAL THINKINGhealthy skepticism
|
recognize when to doubt claims that do not merit investigation
|
|
CRITICAL THINKINGfree-thinking
|
restrain ones desire to believe because of social pressures to conform
|
|
CRITICAL THINKINGhigh motivation
|
do the necessary studying to achieve a sufficient level of understanding
|
|
CRITICAL THINKINGintellectual humility
|
stop thinking that complex issues can be reduced to matters of right and wrong
|
|
NEGOTIATIONparties strive to reach an agreement on issue or course of action
|
negotiation
|
|
NEGOTIATIONan alternative that should negotiations fail you are willing and able to execute w/out the other partys participation or permission
|
BATNA
|
|
NEGOTIATIONa statement of terms with no room for adjustment; take it or leave it option
|
demand
|
|
NEGOTIATIONthe reason behind your position; the "why" behind what you want
|
interest
|
|
NEGOTIATIONsecures an agreement close to ones aspiration point
|
anchoring
|
|
NEGOTIATION high context or low contextrules-based
|
low
|
|
NEGOTIATION high context or low contextrelationship-based
|
high
|
|
NEGOTIATION high context or low contextfocused on speed to task completion
|
low
|
|
NEGOTIATION high context or low contextassume other party recognizes its superior power
|
low
|
|
NEGOTIATION high context or low contextmay hold prestigious positions in a small community
|
high
|
|
NEGOTIATION high context or low contextrequires rapport before addressing tangible
|
high
|
|
NEGOTIATION high context or low contextcommonly found in North America and Northern Europe
|
low
|
|
Having a sense of duty towards society
|
Public Service Orientation
|
|
Accepted values, norms and symbols
|
Distinct Sub-culture
|
|
Exhibiting emotional, moral, and intellectual qualities and behaviors
|
Professional Character
|
|
Provides a framework for continuous professional growth
|
Enlisted Force Structure
|
|
International political functions are not regulated or ethical
|
Decentralized Anarchy
|
|
Over 190 countries are involved in the international environment.
|
Many Actors
|
|
Self Ruling and geographically separated
|
Nations Soverign and Unique
|
|
Nations political relations are a mixture of
|
Intrests
|
|
Geographic location and isolationism
|
WW2
|
|
Containment and teh domino theory
|
Postwar Globalism
|
|
Beginning of fundamental chnage in the US foreign policy
|
Vietnam Conflict
|
|
Cause of foreign policy controversy
|
Changing International Environment
|
|
Little strategy in te international area
|
No Conensus in the US
|
|
Regional problems affecting the Soviet Union
|
Security of Sea Lines Communication, Break Up of Soviety Union, NATO Modifications
|
|
US foreign policy in the third world country
|
Resource Dependency, Instability, NATO modifications
|
|
Competing & cooperating economically & maintaining a balance of power are
|
US policy objectives in Europe
|
|
What will effective deal with the break up of the soviet union
|
Maintaining a balance of power
|
|
What effects Europe foreign policy in Europe
|
Regional instability, oil, arab Israeli conflict
|
|
Effects impact of foreign policy in a third world country
|
Security of Sealine Communications
|
|
What impacts foreign policy in the Middle East
|
Regional Stability
|
|
What effects US foreign policy in Asia
|
Maintaining security and a balance of power w/o war
|
|
Coordinating the development, deployment, and employment of forces
|
Military Strategy
|
|
Employing battle forces
|
Battlefield Strategies
|
|
Planning, orchestrating, and directing campaigns
|
Operational Strategy
|
|
Coordinate the development and use of national power instruments
|
Grand Strategy
|
|
Adopted during the Civil War, this bugle call signals the end of life
|
Taps
|
|
Signals the end of the duty day and links us to our military heritage
|
Retreat
|
|
Adopted from teh french and british this is one of the longest bugle calls
|
Tatoo
|
|
The first enlisted airman to receive the medal of honor
|
Maynard Smith
|
|
Received the medal of honor for throwing out a faulty phospohrus bomb over teh skies of Japan
|
SSgt Henry Erwin
|
|
Is the lowest ranking in history to earn the medal of honor
|
John Levitow
|
|
Received the medal of honor poshumously
|
Archibald Mathies and Pitsenbarger
|
|
Received the medal of honor for his heroic actions during a mission over Germany
|
TSgt Forest Vosler
|
|
Code of Conduct- This article requires a captured airman to try and escape
|
Article 3
|
|
Code of Conduct-We must be prepared to give our life for the defense of this country
|
Article 1
|
|
Code of Conduct-Name, Rank, Service Number & DOB
|
Article 5
|
|
Code of Conduct-We are responsible for our actions during captivitiy
|
Article 6
|
|
Code of Conduct-Requires an individual to take command if senior in rank
|
Article 4
|
|
Code of Conduct-Surrender when further fighting would lead to death w/o significant enemy loss
|
Article 2
|
|
The only museum dedicated to the accomplishments of our enlisted
|
Enlisted Heritage Hall
|
|
The first enlisted pilot
|
Vernon Burge
|
|
The worlds first black pilot flying for teh French corps
|
Cpl Eugene Bullard
|
|
Founded for the purposes of awarding college credit for job training and advanced management for enlisted
|
AFSNCOA & CCAF
|
|
The first and only 2 ariel kilss ever form a B-52 during Operation Linebacker II in Vietnam
|
SSGt Samuel Turner
|
|
Mass deployment of 8 ANG fighter sqs to Europe after the Berlin crisis
|
Stair Step
|
|
1st ANG non stop trans Atlantic deployment of tatical aircraft
|
Ready Go
|
|
Collaborated w/ Lt Arthur Olighter on the 1st airguard jet kill in the Koean War
|
Capt Henry Underwood
|
|
Awarded the medal of honor poshumously for a low level attack against the Ploesti oil refineries
|
Lt Col Addison Baker
|
|
Organized 1st ANG aviation unit. The 1st aircrew company, NY ANG
|
Capt Ryan Bolling
|
|
To protect life, property, and preservation of peace order and public safety
|
ANG state role
|
|
Firefighting, regional emergencies, counter drug operations
|
ANG State Mission
|
|
Augment MAJCOM of the Active AF
|
ANG federal role
|
|
Virtually all enlisted airmen provide this distinctive capability
|
Agile Combat Support
|
|
Automatically enlisted all able bodied men between 18-45 into hometown armed service
|
Milita Act of 1972
|
|
Provided permanent cadre of civilian techncians ready for instant mobilization
|
Air Reserve Technican Program
|
|
Established ready, standby and retired reservist categories
|
General Forces Reserve Act
|
|
Is not an AFR special mission
|
Aerial Refueling
|
|
Is categorized as an AF special mission
|
Weather Reconissance
|
|
Is repsonsible for providing inter/intra theater air medical movements
|
AE
|
|
Red Horse/Prime Beef
|
CE Units
|
|
Includes activities such as inconvential warfare, foreign internal defense, psychological warfare
|
Special Ops
|
|
An example of Pre Cold War History
|
Einstein sending a letter the President, Manhattan Project, History of Fatman
|
|
Who ended the US nuclear monopoly and when
|
Soviet, 1914
|
|
Cuban Missile Crisis
|
13 day strategic chess match between the US & Soviet Union
|
|
What signaled the end of the Cold War
|
Standup of teh ACC
|
|
People, organizations, processes, procedures and systems
|
Components of Nuclear Enterprise
|
|
Stood up in 2009 and is located at Barksdale AFB LA
|
AF Global Strike Command
|
|
Responsive to national leadership continuously on alert and deployed to widely dispersed locations
|
20th AF ICBM
|
|
Are best described as Nuclear Mission area
|
USA, PNAF, WS3
|
|
Heavily secured areas w/ the base perimeter 6 alone arounde and one underground and igloo
|
WSA
|
|
Provides peacetime support of logistical airlift for nuclear weapons and requires specially trained aircrews
|
Prime Nuclear Airlift Forces
|
|
Electronic monitoring & controls, storage vaults built into the floor reduced the need for convoys & eliminates exposure
|
Weaposn Storage & Security Systems
|
|
Underground structure, blast pressure protected, capable of launching 50 missles
|
Missle Lauch Control Facility
|
|
Vertical cylindrical container protected by blast door on top and mulitple fields
|
Missile Silo
|
|
Material, personnel & procedures that contribute to safety security, reliability & control of nuclear weapons assuring that nuclear accidents, incidents, unauthorized detonations or degradations in performance occur
|
Nuclear Surety
|
|
The application of engineering & management principles, critieria & techniques to protect nuclear weapons against teh risks and threats inherent in their environment w/ contraints of operational effectiveness throughout all phases of their lifecycle
|
Nuclear Weapons Systems Safety
|
|
The total spectrum of procedures, facilities, equipment & personnel employed to provide protection agains loss of custody, thefot or diverson of a nuclear weapon syste, protection against unauthorized access or protection against unauthorized actions, vandalism , sabatoge
|
Nuclear Weapons Security
|
|
Deny unauthorized access to nuclear weapons, prevent damage on sabatoge to nuclear weapons, prevent loss of custody & prevent radiological contamination caused by unauthorized acts
|
Nuclear Weapons Security Standard
|
|
The probability w/o reguard to countermeasures that a nuclear weapon sub assembly, component or other part will perform IAW it's design intent or requirements
|
Weapons System Reliability
|
|
DOD pshychological eval program instituted during the Cold War that assists organizational leaders in the selection & retention of only those personnel who are emotionally stable, physically capable & who have demonstrated reliability & professional competence
|
PRP
|
|
Requires certified personnel @ all times who are knowledegeable in the task of being performed, are familitar w/ safety & security requirements & are capable of detecting incorrect acts or improper procedures
|
2 Person Concept
|
|
Weapon system design features, operational procedures secirty & system safety rules & active-passive or disablement systems
|
Use of Control
|
|
Establish assests, delivering systems or platform, associated support systems, equipment, facilities, personnel, command and control links & support logisitical elements & the entire threat specturm
|
Survivability
|
|
A state of mind brought about by the exsistence of a credible threat of unacceptable conuteraection
|
Deterrence
|
|
National will, perception and capability
|
Deterrency Theory
|
|
As NCOs you must understand how your readiness impacts teh AFs capability to wage war & how advesaries judge our leaders & un national powers
|
Deterrence Theory
|
|
As specialist on WMD, our job is to discourage terrorists & rouge nationsfrom attacking the US, however, should we fail in that duty, it is also our job to stop any conflict as quickly as possible under conditions approved by our national leader
|
Role of Nuclear Deterrence
|
|
How operations will be conducted, the plans for acheiving national objectives & nucleaer deterrence makes up majority of deterrence
|
Nuclear Deterrence & National Strategy Policy
|
|
Who has the authority to deploy nuclear weapons
|
President
|
|
Knowledge of enemy force strength, types of weapons available & status/dispositions of friendly forces
|
Nuclear Employment Planning Factors
|
|
Who has the authority for teh requirements planning document used for Dod stockpiles, planning and projections.
|
Nuclear Weapons Council
|
|
Who has the authority for national security directives used for nuclear weapons employment
|
President
|
|
Has capabilities including non kinetic & conventional strike capabilites integrated ballistic & cruise missile defenses a responsive infastructure robust C2 system & advanced intelligence adaptive planning systems
|
The New Triad
|
|
President, Secretary of Defense, CJCS, & Combatant Commanders
|
Nuclear Deployment
|
|
The spread of nuclear weapons, fossil material and weapons related nuclear technology & info
|
Nuclear Proliferation
|
|
Measures to limit and/or stop the spread of nuclear weapons, fissle material & weapons related to nuclear technology & info
|
Nuclear NON Prolferation
|
|
Has manufactured & exploded a nuclear weapon or other nuclear explosive device prior to 1 Jan 67
|
Nuclear Weapon State
|
|
Although the electricity generated from nuclear energy is clean & results in a relatively on a small amount of waste there are concerns over potential use of waste produced
|
Political Conisderations Associated w/ Regional Security Issues
|
|
Clean enriching uranium to make its own fuel & North Korea refusing the US offer of proliferation on safer reactions are examples of:
|
Regional Nuclear Security Issues
|
|
What were the events after the Cold War that affected the HAF Nuclear Enterprise?
|
A reduction in teh nuclear stockpile & forces assigned to operate, maintain & support nuclear capability coupled w/ ongoing challenge of acheiving a focused dedicated workforce
|
|
A serious erosion of focus, expertise, mission readiness, resources & discipline within the nuclear enterprise resulted in
|
Advertent shipment of ICBM components to Taiwan in 2006
|
|
Lessons learned from recent nuclear weapons related incidents
|
Holding people accountable, focusing on expertise, mission readiness & discipline
|
|
What has little or no emphasis on training & discipline?
|
Cleaving of SAG, diversion of critical sources
|
|
Model Cross-Cultural Competence
|
Three key partsKnowledge, Motivation, Learning Approaches
|
|
Culture
|
The creation, maintenance, and transformation across generations of semi-shared patterns of meaning, sense-making, affiliation, action, and organization by groups
|
|
Domains of Culture
|
Broad categories under which humans commonly organize cultural knowledge, beliefs, values, and behavior
|
|
Ethnocentrism
|
The human tendency to negatively judge others' culture, beliefs, and values against one's own, thereby limiting the ability to understand others, and often leading to ranking of cultures as superior or inferior
|
|
Cultural Relativism
|
Occurs when the beliefs and practices of one culture may not agree with other culturesOftentimes, beliefs and differences are unique to their various cultures and based on the situation
|
|
Cross-Cultural Competence (C)
|
The ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments without necessarily having prior exposure to a particular group, region, or language
|
|
Holism
|
All aspects of culture are connected to other aspects, although the relationships between aspects of culture vary from group to group
|
|
Worldview
|
Overall perspective from which one sees and interprets the worldCollection of beliefs about life and the universe held by an individual or group
|
|
OODA Loop
|
OODA is an acronym which describes the basic sequence of the command and control processOODA applies to any two-sided conflict
|
|
Paralanguage
|
Non-verbal elements of speech including tone, rate, pitch and pauses
|
|
Power Distance
|
The way to explain the handling of differences between groups existing in a system of inequality(i.e. family, unit, government, etc.)Reflects a culture's attitude towards human inequality which defines itself inside organizations through a manager subordinate relationship
|
|
Ultimate goal of 3C is:
|
to achieve influence in your unit, coalition partners, third country nationals, local inhabitants, or adversaries
|
|
Iceberg Analogy
|
Behavior (Tip of the iceberg)System & Structures (More than meets the eye)Beliefs & Values (Deep)
|
|
Birdsall's 11 Maxims
|
1. Geography Matters2. People Display Core Values in the Built Environment3. everything and Everyone is Connected to Everything and Everyone Else4. Resources are Desired5. Location Provides Benefits and Burdens6. Change Happens7. Different things Change at Different Rates8. Convictions are Necessary, but Often Overvalued9. Convictions are Artificial and Mutable10. Things look different up close11. None of the Maxims function Alone
|
|
High Context Communication
|
Relationship based, feelings,
|
|
Low Context Communication
|
Americans. Just business. No feelings
|
|
In a pre-deployment training, seminar, MSgt Stalk hears the briefer say, "We must have the ability to quickly and accurately comprehend, then appropriately and effectively act across all cultural environments with out necessarily having prior exposure to a particular group, region, or language."The briefer's comments BEST explain ________.
|
Cross-Cultural Competence
|
|
MSgt Hill tells his replacement, "just so you are aware, this culture really likes to get close when they talk to you and they will touch you on the shoulder or forearm at the same time. Never break eye contact when talking to them because it is considered a sign of disrespect. I did not figure this out until a few weeks into my time here, but once I did, it really helped me get things done."The scenario BEST illustrates the importance of a SNCO understanding ____________.
|
Nonverbal Communication
|
|
During a routine search of a home in the local village, SGM Tile notices one of his soldiers standing on a prayer rug. SGM Tile immediately tells the soldier to get off the rug. Through the interpreter, SGM Tile apologizes to the head of household and has the soldier do the same.Because of SGM Tile _______, his actions will MOST likely _______ mission effectiveness.
|
Demonstrated cross cultural competence; enhance
|
|
Ethical leadership
|
Ethical leadership combines ethical decision-making and ethical behavior, and occurs in both an individual and organizational context
|
|
Values
|
The core beliefs we hold regarding what is right and fair in terms of our actions and our interactions with others; what individuals believe to be of worth and importance to their life.
|
|
Morals
|
Values that we attribute to a system of beliefs that help us define right from wrong, good versus bad. Typically, they get their authority from something outside the individual—they come from a higher being or authority.
|
|
Ethics
|
The study of what we understand to be good and right behavior and the study of how we judge those behaviors. A set of standards of conduct that guide decisions and actions based on duties derived from core values. We characterize people as ethical when they act in ways that are consistent with societal moral values. The ethics of our decisions and actions are defined societally, not individually.
|
|
Military ethics
|
Deal specifically with those values and expected rules of the profession that are appropriate to actions taken within the military environment (Gabriel, 2003). The American military ethic is designed to put principle above self-interest. Personal integrity and moral courage are the keys to viability of that ethic
|
|
Ethical relativism
|
In ethics, the belief that nothing is objectively right or wrong and that the definition of right or wrong depends on the prevailing view of a particular individual, culture, 2F or historical period.
|
|
Ethical dilema
|
Situations where one is forced to choose between two alternatives (both alternatives can be unfavorable and/or less right and more right or less wrong and more wrong).
|
|
An organization that exemplifies professionalism, humility, self-control, personal discipline, and values.
|
Ethical minded organization
|
|
Ethical traps
|
confusion or uncertainty as to what action or behavior should be taken, conflicting opinions/values, all choices have drawbacks.
|
|
ethical relativism
|
making decisions based on personal values/beliefs rather than on military rules, regulations and codes of conduct.
|
|
loyalty syndrome
|
making decisions based on respect and/or loyalty to an individual, unit, or organization etc. rather than on military rules, regulations and codes of conduct.
|
|
Worry over image
|
making decisions based on how the decision will impact one’s reputation/standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct.
|
|
Drive for success
|
making decisions based on a “win at all cost” attitude rather than on military rules, regulations, and codes of conduct.
|
|
The shame test
|
If your actions were publicized, would you be embarrassed, discredited, or humiliated?
|
|
The god test
|
What would your religious leader say? Would you want the action done to you? Or would you want everyone to make the same decision?
|
|
The community test
|
Besides your family, would you want your peers, neighbors, or friends to know?
|
|
The legal test
|
Could you face legal action? Are you willing to face legal action?
|
|
The situation test
|
Could you justify your action because of peculiar, special or extraordinary circumstances?
|
|
Consequence test
|
Will the end justify the means?
|
|
The three o's
|
owing, ordering, and oughting 1) we must know who and what we owe2) display proper ordering by having moral structuring and ethical priorities3) understand what Airmen should do or ought to do.
|
|
The three P's
|
principle, purpose, and people 1) SNCOs must put principle (truth telling and honor) first2) purpose (mission accomplishment and duty) second3) people (fellow citizens, Airmen, Soldiers, etc.) third.
|
|
The three Rs
|
rules, results, and realities - rules give us ethical guidance - results are the outcomes or bottom line, and the consequences of following or not following those rules - realities, which recognize the importance of the situation, circumstances, or realities.
|
|
The three D's
|
discern, declare, and do -we must try to discern the truth-at appropriate times, we declare the truth, as we have discerned it-we do what we have discerned and declared
|
|
Dr. Toner's supporting principles:
|
No rewards for unethical behaviorSanctions and forgiveness for mistakesAppropriate action for dereliction of dutyapply prudence 1st, justice 2nd.
|
|
Describe the "Sanctions and forgiveness for mistakes" principle
|
actions caused by a misunderstanding that may not require disciplinary action; i.e., subordinate provides customer with incorrect information so the subordinate is provided remedial training on the topic and then closely supervised to ensure learning has occurred
|
|
Describe the "Appropriate action for dereliction of duty " principle
|
misconduct that can require disciplinary action; i.e., misuse of Government Travel Card or subordinate reports to work late can require disciplinary action ranging from verbal counseling to courts-martial
|
|
Describe the "Apply prudence 1st, justice 2nd" principle
|
considering what is right before what is possible; just because something is legal or permissible, does not mean it is the right thing to do; and prudence is lawful behavior, but is also wise and just
|
|
Resource Stewardship
|
the prudent use of allocated:fundstimefacilitiesspaceequipmentpeople
|
|
O&M Operations and Maintenance covers:
|
mobilizationrecruitingtrainingadministrationservice wide activitiescivilian salariesoperating and maintaining a installationenvironmental restoration
|
|
Budget Execution Review (BER) Process - What is it?
|
-Conducted twice a year(FY) to identify, validate, and request additional resources for unfunded requirements -submitted in the 2nd and 3rd quarters
|
|
Financial execution plan (FEP)
|
-Submitted in the 2nd quarter The product used by the AF to balance available funding, risks, and requirements, while delivering goods and services to customers within the O&M appropriation
|
|
The best FEP include
|
section 1 - mission critical requirementssection 2 - justificationsection 3 - unfunded requirementssection 4 - spend plan
|
|
The anti-deficiency act (ADA) specifically prohibits mil or civ employees from:
|
1) Don't obligate your unit to spend more then it has.2) Don't spend $ on unauthorized items.3) Don't spend from the wrong pot of $. 4) Don't obligate funds before you get them5) Don't accept services
|
|
What are the 4 man-power competencies?
|
Organizational Management (structure)Program allocation & ControlRequirements DeterminationPerformance Management
|
|
Organizational management(structure) competency:
|
Deals with the functionality of organizations specifically activation,inactivation, predesignation, and reorganization
|
|
Organizational change Request (OCR)
|
instrument used to activate, inactivate, redesignate, or reorganize organizations.
|
|
Program allocation and control competency:
|
Centers on the unit manning document and a units total requirements.
|
|
Program objective memorandum (POM
|
MAJCOMs use this to request funded manpower authorizations for new and emerging missions AF manpower standards are used to validate current and emerging missions and ensure the support CSAF's priorities
|
|
Functional role of SNCO in developing manpower standards is two fold
|
1) send average performer to manpower work performance measurement. 2) Send high performer to manpower career field workshop.
|
|
Requirements determination competency
|
this competency centers on the authorization change request (ACR)
|
|
What is the authorization change request (ACR)
|
multi purpose instrument used to propose adjustments to a UMD.
|
|
ACRs are used to change
|
request increases, decreases or realignments of manpower requirements and or change attributes on the UMD
|
|
Performance management competency
|
This man power competency focuses on programs that increase efficiency and cost effectiveness
|
|
Strategic Alignment and Deployment (SA&D)
|
method used to ensure everyone in AF organizations is working effectively towards the same goal identified by senior leadership
|
|
Strategy
|
Strategy is about choices – what we choose to prioritize, our actions in support of our priorities, the order in which we take them, and how we allocate resources against our priorities to support the Nation’s Objectives.
|
|
Alignment
|
Is the translation of the vision into measurable results. This piece of the process is the communication link for the organization and enables improvement at every level Execution tool - not a strategic planning tool
|
|
Cascading process
|
Ensures everyone is on board with the priorities and goals from the top down and ensures work is done from the bottom up and is completing these goals
|
|
Mission statement
|
To allow a cascading environment of SA & D, a mission statement must be developed.must: - give reason for the org to exist over the next 3 years- describe unified mission of the org- indicate the difference from other orgs
|
|
Vision
|
vision is a statement of ideal state of being or existence in the future that is inspiring and empowering. Creates a context for process of planning a future for the organization.
|
|
A vision statement should be:
|
*Grounded in reality*should create some problems for the org*stakeholders must see their interests represented* Should invite and inspire
|
|
Strategy Map
|
Plan to move an organization from their current state to a more desirable future state
|
|
Steps in a strategy map
|
Assess the current situationset priorities, end-state, and goalsobjectivesmetricstasks
|
|
what does SWOT stand for
|
strengths, weaknesses, opportunities, and threats a tool to use in assessing the current situation when building a strategy map.
|
|
To assess the current situation when building a SA & D strategy map, consider these areas:
|
1) identify performance gaps and opportunities2) rate current performance against last year's plan3) look into performance of critical processes4) Is training and development working5) Is morale up or down
|
|
Priorities
|
identify major strategic focus areas on your watch (3 to 5 Priority Statements). Emphasis is on what strategically needs to change or improve to excel in executing the NAF’s/Wing’s mission.
|
|
End state
|
is similar to a “mini vision statement.” It connects the dots of where you are today verses where you want to be, as described by your mini vision statement for that particular priority.
|
|
Goals
|
clarify what strategically must be achieved to realize the Priority End State and are quantifiable metrics that let us know if we have successfully accomplished our Priorities
|
|
Internal customers
|
Your Orgs commander, unit RA, unit deployment MGR, Civil service, Employees, Airman
|
|
External customers
|
the press, tax-payers, the wing, other orgs, outside people
|
|
Objectives
|
communicate what strategic action must be accomplished to realize the intent of the Priority (recommend 2 to 3 Objectives per Priority Statement). Gives strategic direction on how to execute tasks, initiatives, and process improvements
|
|
Metrics
|
Metrics communicate the intent of the objective statement and reflect how the objective will be achieved. Metrics drive behavior
|
|
Tasks
|
Tasks support the objectives at a level where primes and target completion dates can be established
|
|
Balanced Score Card
|
The BSC is a strategy management system for establishing and communicating an organization’s mission, vision and strategy map to customers, stakeholders and employees, and for aligning day-to-day work to the strategy
|
|
Continous improvement
|
the strategic never ending, incremental refinement of the way we perform tasks
|
|
CPI
|
Continuous process improvement
|
|
AFSO21
|
Airforce's unique CPI model to learn how to evaluate and improve systems and work processes
|
|
Lean principle
|
1) specify what creates "value" from the customers perspective2) Identify all steps along the process chain3) make all the processes "flow"4) Produce only what is "pulled" by the customer5) Strive for perfection by continually removing waste
|
|
Waste
|
Anything that adds cost or time without adding value (downtime)
|
|
Examples of waste:
|
DefectsOverproductionwaitingNonstandard over processingtransportationIntellectmotionexcess inventory
|
|
Defects
|
Defects - having a direct impact to the bottom line, quality defects resulting in rework or scrap are a tremendous cost to organizations.
|
|
overproduction
|
Overproduction - to produce an item before it is actually required
|
|
Waiting
|
Waiting - whenever goods are not moving or being processed, the waste of waiting occurs.
|
|
Non-standard over processing
|
Nonstandard Over Processing - Often termed as “using a bazooka to swat flies,” many organizations use expensive high precision equipment where simpler tools would be sufficient.
|
|
Transportation
|
Transportation - moving product between processes is a cost that adds no value to the product
|
|
Intellect
|
Intellect – human brainpower squandered in processes that do not require intelligent thought: expediting, chasing paper, injuries etc. This concept is seen as any failure to fully utilize the time and talents of people
|
|
Motion
|
Motion - this waste is related to ergonomics and is seen in all instances of bending, stretching, walking, lifting, and reaching
|
|
Excess Inventory
|
Excess Inventory - stockpiles of both in-process and finished goods inventories are a direct result of overproduction and waiting
|
|
Go and See
|
When actively engaged in problem solving, the Process Owner or Team Lead should physically go to the actual place/source of the problem and observe first-hand what is taking place. If there is a team of individuals working to resolve a particular problem, then it is recommended that the entire team travels to the actual place to examine the full process before deciding on the true issue
|
|
Value Stream Mapping
|
VSM is a simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery. The maps can be drawn from different points in time as a way to raise consciousness of opportunities for improvement. It also helps to create understanding of the flow of materials and information, and the value that is created.
|
|
AFSO21 Tools
|
1) Standard work 2) 6 Ss3) Visual management4) Cell design/flow5) Theory of constraints
|
|
The bedrock foundation of continuous improvement
|
Standard work
|
|
Standard work
|
Standard work represents the best known way to complete a task. Standard work ensures that the same work will take the same amount of resources to achieve the same results every time. This is the bedrock foundation of Continuous Improvement. Without standard work, it is impossible to tell if improvements are due to chance or due to our efforts. Standard work is unique to each process, but they all share certain characteristics:
|
|
6 Ss
|
This tool has a place for everything and makes it obvious when everything is not in its place.1. Sort – eliminate what is not needed 2. Straighten – arrange items to be accessible and visible 3. Shine – clean everything and keep it clean 4. Standardize – create rules to maintain first 3 S’s 5. Sustain – keep 6-S activities from unraveling 6. Safety – Identify and eliminate safety hazards
|
|
Visual management
|
A workplace organized such that one can visually separate normal from abnormal working conditions. The ideal state is that all personnel should be able to manage every aspect of the process at a glance using visual data, signals and guides.
|
|
Cell design/flow
|
Focuses on designing how workers are arranged relative to the work and to each other. A poor cell design is when processes control what people do instead of people controlling what processes do.
|
|
Theory of Constraints (TOC)
|
Every system will have one process step that is the most limiting and therefore degrading the system’s ability to achieve the organizational goal. This limiting process step is the constraint.
|
|
OODA Loop
|
ObserveOrientDecideAct
|
|
8 step problem solving
|
1) Clarify and validate the problem2) Break down the problem/identify performance gaps3) Set improvement targets4) Determine Root causes5) Develop countermeasures6) See countermeasures through7) Confirm results and processes8) standardize successful Processes
|
|
What tools can you use when you are in step 1, clarify and validate the problem?
|
Strategic Alignment and Deployment (SA & D)SWOT AnalysisVoice of the customerValues Stream Mapping
|
|
A good problem statement should include:
|
What is the problemWhere did the problem happenWhen did the problem happenWhat is the significance of the problem.
|
|
Strategic vision
|
How will you do business in the future
|
|
Tactical targets
|
Performance levels required to make your goal a reality
|
|
B-SMART Characteristics
|
BalancedSpecificMeasurableAttainableResults FocusedTimely
|
|
Root Cause analysis
|
A trade off between digging as deeply as possible and finding the deepest point (cause) that is still within the team's sphere of influence. -use 5 whys & fishbone diagram
|
|
What is the project management Triangle
|
The legs are cost, scope, time if one increases so do the other two. Quality performance is in the middle of the triangle
|
|
5 stages of the project management Process
|
1) project initiation2) Project planning and design stage3) Project execution and construction stage4) project monitoring and controlling systems5) Project compleation
|
|
What happens in the project initiation stage
|
feasibility of the project is examined --why this project?--is it feasible?--who are the partners in this project?--what should the results be?--what are the boundaries of this project?
|
|
What happens in the project planning and design stage:
|
step 1 -- project goalsstep 2 -- project deliverablesstep 3 --project schedulestep 4 --supporting plans
|
|
What happens in the project goals step of the project planning and design stage of the project management process?
|
Stakeholders interviews to determine their needs. then have a comprehensive list of needs and prioritize them Then create goals with B-SMART
|
|
What are project delverables
|
Things that the project needs to deliver in order to meet these goals
|
|
Project schedule
|
Task list for each deliverableidentifies: - amount of effort for each task - the member to carry out task
|
|
Supporting plans
|
Human resource plan: - identify by name leading roles in the projectDescribes number and type of people needed to carry out the project.b. Communication plan: - who needs to be informed and how they will be informedc. Risk Management Plan: - Identifies risk and prepares for themd. Float: extra time built into a projects timeline
|
|
Negotiation
|
process involving two or more people/groups where:1. the parties have a degree of difference in positions, interests, goals, values or beliefs, and2. the parties strive to reach agreement on issues or course of action.
|
|
Interest based negotiations (IBN)
|
AKA- interest based problem solvingfocuses on interests, not positionsgood when there will be a continuing relationship between parties after mediation
|
|
Interest
|
An interest is the reason behind your position. It is the “why” behind what you want
|
|
Three types of interest
|
1) procedural2) psychological 3) substantive
|
|
Procedural
|
interests are those concerning how a process is conducted. Negotiators with procedural interests are not as concerned with the actual details of the outcome as they are with how an outcome is determined.
|
|
Psychological
|
interests (sometimes called relationship interests) are concerned with how people feel, how they are perceived, and how they relate with others.
|
|
Substantive
|
interests, which are perhaps the most important, have to do with things such as schedules, prices, salaries, etc. These make up the bulk of most negotiations.
|
|
Anchoring
|
Defined as “an offer that is at (or slightly more aggressive) than the aspiration point.”
|
|
Aspiration point
|
* The best each party hopes to get out of a negotiated agreement.2
|
|
reservation point
|
* The ‘bottom line’; the least favorable option or offer you will accept.
|
|
Best alternative to a negotiated agreement (BATNA)
|
* Defined as “an alternative that, should negotiations fail, you are willing and able to execute without the other party’s participation or permission
|
|
Zone of Possible Agreement (ZOPA)
|
Bargaining range
|
|
Demand
|
"Take it or leave it"A statement of terms with no room for adjustment
|
|
Divergent thinkers
|
mental processes tend to be creative and spontaneous. They are comfortable with uncertainty and ambiguity. They prefer flexible plans with as many options as possible
|
|
Convergent thinkers
|
tend to be reliable, rational, & principle based. They constantly work to reduce uncertainty and ambiguity. They prefer thorough plans that fully address all contingencies
|
|
TIPO model
|
Trust information power and options model
|
|
Trust as it pertains to TIPO:
|
Your belief and/or evidence that the opposites interaction with you will be genuine, sincere, and honest
|
|
5 negotiation strategies
|
1) Evade2) Comply3) Insist4) Settle5) Cooperate
|
|
Evade ( not now, can you come back later)
|
use to maintain the current situation1) the current situation favors any proposed solution2) The issue at hand is unimportant to one or both parties3) There are other more pressing priorities4) The opposite is way too powerful or competitive
|
|
Comply ( yes, absolutely, lets do it your way)
|
Use this passive strategy when preserving the relationship between you and the other party is more important than the task.
|
|
Insist
|
Use this assertive, winner-takes-all, task oriented strategy when obtaining your objective is paramount, regardless of the cost to the opposite’s interests or to the relationship.
|
|
Settle
|
Use this “compromising” strategy when there is little chance of getting everything you want but a solution is needed. This strategy minimally satisfies the task interests of both parties and begins with a “soft offer” in order to leave room for maneuvering toward a solution.
|
|
Cooperate
|
The strategy, known as the Cooperative Negotiation Strategy (CNS) depends heavily on each party’s collaborative efforts and desire to achieve a mutually satisfactory outcome (task orientation) while simultaneously managing a trusting relationship (people orientation).
|
|
Evaluative mediation
|
Evaluative style of mediation, a subject-matter expert mediator describes the issue, offers an opinion on the strengths and weaknesses of each party’s side, and suggests options to resolve the matter.
|
|
Facilitative mediation
|
An active third party (mediator) who enhances communicationand encourages the parties to discuss matters freely and voluntarily participate in the mediation process. AF style
|
|
Stakeholders
|
Stakeholders are other outside parties who have a vested or personal interest in the initiation, processing, and resolution of an existing dispute. Commanders, first sergeants, supervisors, subordinates, neighbors, family members, as well as legal and other intra-agency representatives (i.e., labor unions) are all potential stakeholders of mediation.
|
|
Caucus
|
A caucus is confidential and private meeting between each of the parties (individually) and the mediator. Caucuses offer the mediator the “behind-the-scenes” perspective from each party to ensure there is a potential zone within which the parties can reach agreement.
|
|
mediator
|
A mediator facilitates communications, promotes understanding, and focuses negotiating parties on their interests (rather than their positions), and seeks creative problem solving to enable the parties to reach their own agreement.
|
|
Impasse
|
This occurs when there is the failure to make progress toward resolution. It is a significant challenge in any mediation and moving past impasse is a skill that separates great mediators from the rest.
|
|
Reality Checking
|
This is a process where the mediator gets the parties to understand, typically through a series of questions, the weaknesses of their case, issue, or demand. When parties have a very weak position (argument), no claim for what they seek, no legal basis for the settlement they desire, or unrealistic demands of the other party, reality checking is necessary.
|
|
5 stages of mediation
|
mediator opening statementparties opening statementsjoint discussioncaucusclosure
|
|
What does ACE stand for:
|
Ask, Care, Escort
|
|
4 pillars of Fitness
|
MentalSocialPhysicalSpiritual
|
|
The 5 Cs
|
Care, Commit, Connect, Communicate, Celebrate
|
|
Operational design
|
the conception and construction of the framework that underpins a joint operation plan and it's subsequent execution
|
|
Multinational operations
|
operations conducted by two or more nations
|
|
Alliance
|
relationship that results from a formal agreement between two or more nations for broad, long term objectives that further the common interest of the members
|
|
Coalition
|
an ad-hoc agreement between two or more nations for a common action
|
|
Coalition operations
|
operations conducted with units from two or more coalition members
|
|
The strategic level of war addresses the issues of
|
why and with what we fight and why the enemy fights against us
|
|
The operational level of war determines
|
what we will affect, with what course of action, in what order, for what duration, and with what resources
|
|
The tactical level of war deals with
|
how we fight
|
|
Interagency coordination
|
The cooperation and communication that occurs between agencies of the United States Government (USG), including the Department of Defense (DOD), to accomplish an objective
|
|
Hapatics
|
Communicate information through the use of touch
|
|
Proxemics
|
Communicate information through the use of distance
|
|
Chronemies
|
Communicates information through the use of time
|
|
Kinesics
|
communicate information through the use of movement.
|
|
Joint Operational Planning ties together:
|
National Power and National Security Goals and Objective
|
|
National Command Authority (NCA)
|
President and SecDef- Ultimate Decision on National Policy and overall strategic direction- Supported primarily by the National Security Council (NSC)
|
|
National Security Council (NSC)
|
Provides the framework to provide nation security strategy and policy decisions for implementation by the president
|
|
Joint Planning and Execution Community (J-PEC)
|
CJCS or JCS Combat Support AgenciesSupported Commands
|
|
Who makes up the NCA?
|
President and the SecDef
|
|
CJCS Responsibilities
|
1. Prepare military strategy and assessments2. Assist President and SecDef in strategic direction of Armed Forces3. Prepare strategic plans and supporting plans4. Provide for preparation and review of plans (mobilization, security cooperation and joint operation)5. Advise SedDef on critical deficiencies and strengths in force capabilities6. Review combatant commanders' plan and programs for adequacy, feasibility, acceptability, completeness, and compliance7. Integrate interagency and multinational partners8. Issue the executive order
|
|
Joint Strategic Planning System (JSPS)
|
- Is the primary means by which the CJCS performs joint strategic planning- Links strategic planning and joint operation planning
|
|
When planning the employment of joint forces:The ________ and ________ send orders to ________ who transmits the orders to _________?
|
President and SecDefCJCSCombatant Commnader
|
|
Which of the following is essentially the link between strategic planning and joint operation planning, and enables the CJCS to assist the President and SecDef in providing unified strategic direction to the Armed Forces?Operation Orders (OPORDs)Operation Plan (OPLAN)Global Force Management (GFM)Joint Strategic Planning System (JSPS)
|
Joint Strategic Planning System (JSPS)
|
|
Assigned
|
The Secretaries of the Military Departments assign forces under their jurisdiction to the combatant commands to perform missions assigned to those commands. (Ramstein forces are "assigned" to EUOCOM)
|
|
Allocated
|
The distribution of US Forces at execution of limited resources among competing requirements for employment. (NORTHCOM (supporting) forces are deployed to AFRICOM (supported) for humanitarian efforts)
|
|
Apportioned
|
The distribution of forces for planning of limited resources among competing requirements
|
|
Within the chain of command, the Service component performs which of the following joint planning functions?
|
- Prepare component-level OPORDs in support of taskings assigned to the combatant commands- Recommend the proper force composition and employment of Service forces- Provide Service forces and support information for joint planning
|
|
Planning Programing, Budgeting, and Execution System (PPBES)
|
The Defense Department's resource allocation systemProvides the best mix of forces, equipment, and support attainable
|
|
In PPEBS process, planning provides?
|
- The means to anticipate changes and understand the long-term implication of near-term choices and decisions- A program objective against which the Air Force can measure program execution success
|
|
During the meeting this morning, you learned that SMSgt Smith would be in charge of the task to provide a platform for a detailed review of the program's pricing, phasing, and overall capability to be executed on time and within budget while you would be in charge of focusing on the Service's day-to-day activities.In PPBES, SMSgt Smith and you have been assigned to what phases.
|
Budgeting and Execution
|
|
What phases of PPBES does the military departments match available resources (fiscal, manpower, material) against validated requirements to achieve the strategic plan and submit program proposals?
|
Programing and Budgeting
|
|
Joint Operation Planning and Execution System (JOPES)
|
Combines individual service terminology and operation procedures into one standard multifaceted system.
|
|
What is the purpose of the Joint Operation Planning and Execution System, and how does it work?
|
It provides standardization to the joint planning system used for the execution of complex multi-service exercises, campaigns, and operations
|
|
What is the purpose of the PPBES and how does it impact joint planning?
|
PPBES is the defense-wide process that relates resources to strategy.The primary objective to PPBES is the acquisition and allocation of resources to meet the operational requirements of the combatant commanders
|
|
Campaign Planning
|
Links contingency and crisis action planning
|
|
Contingency Planning
|
Non-Crisis SituationsFacilitates the transition to Crisis Action PlanningPlan production takes 12-24 months. Maybe the whole 2yr planning cycle
|
|
5 Phases of Contingency Planning
|
1. Initiation2. Concept Development3. Plan Development4. Plan Review5. Supporting Plan
|
|
Crisis Action Planning (CAP)
|
Threat to the US or Forces
|
|
6 Phases of Crisis Action Planning
|
1. Situation Development2. Crisis Assessment3. COA Development4. COA Selection5. Execution Planning6. Execution
|
|
Because an OPORD must be developed due to an escalation regional problem, the Chairman of the Joint Chiefs of Staff sends an Alert Order to US Central Command. Staff members gather to look at existing documents and modify them to meet the need.The scenario BEST illustrates the inter-relationship:
|
between contingency planning and crisis action planning
|
|
Combatant commanders and subordinate joint force commanders utilize command and control tactics and measures, supported by a computerized information method, to prepare intricate operations against potential threats to National Security.
|
Joint Operations Planning and Execution System (JOPES)
|
|
Although joint doctrine does not prescribe a specific convention for writing a strategic military objective statement, there are three primary considerations; 1. They should link directly or indirectly to one or more higher-level objectives. 2. Be as unambiguous as possible and _________.
|
3. Should not specify ways and means for their accomplishment
|
|
Foreign Policy
|
Policies designed to protect a country's:Nation InterestsNational SecurityIdeological GoalsEconomic ProsperityUsually the job of the head of government
|
|
Contextual Elements
|
Beyond the influence to the military planner or leader
|