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23 Cards in this Set
- Front
- Back
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Self Concept Theory
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Image we hold of ourselves
Shapes our communication behavior Relates to our successes and failures |
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Group Roles: Task
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help accomplish a group task
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Group Roles: Maintenance
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define a group's social atmosphere
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Group Roles: Individual / dysfunctional
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Call attention to individual contribuions and tend to be counterproductive
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Group Norms
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Unstated rules that govern a group's operation
Procedures Vary from group to group Develop based on previous group experiences |
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How do we diminish group conflict?
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Establish norms
Role model proper behavior Be a participant observer |
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Status
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and individuals importance
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High Status
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greater personal power or ability to influence others
Command more respect |
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Ascribed Status
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Prestige that a person inheirites
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Attained Status
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earned by ones own accomplishments
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Power Types: Legitimate
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elected hired or appointed to a position
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Power Types: Referent
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Interpersonal Attraction
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Power Types: Expert
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knowledge/skills/information
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Power Types: Reward
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Tangible reward or praise
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Power Types: Coercive
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force or punishment
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United States is: Lower Power Distance
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Honor equality
power from hard work I over we |
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Collectivist Culture
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Utilizes resources
enhances self asteem goal is excellence increase cohesivness |
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Individualist Culture
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Hoards resources
More losers goal to win or beat no cohesiveness |
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Culture Context
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High- indirect, nonverbal communication
Low - words, logic, facts, directness |
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Uncertainty Avoidance
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High - prefer clear norms/ rules for interaction
Low - comfortable without guidelines, less rigid |
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Contact
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High - Physically close
Low - more personal space |
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Time: Monochronice
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Stress the importance of deadlines/schedules
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Time: Polychronic
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Less influenced by deadlines
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