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62 Cards in this Set

  • Front
  • Back

Actual Block to Block

The period of time beginning when an aircraft first moves under its own power from the ramp blocks and ending when the aircraft comes to rest at the ramp blocks at any station or other point of termination.

Aft

Refers to the rear portion of the aircraft.

Aircraft

A device that is used or intended to be used for flight in the air.

Airspeed

Speed at which the aircraft is traveling through the air; it may be less or more than the relation to the ground.

Air Traffic Control

A service operated by the appropriate authority to promote a safe, orderly and expeditious flow of aircraft.

Altitude

The height of an aircraft above sea level usually expressed in feet.

Auto Pilot

An electronic device used to maintain control of an aircraft when desired by the crew.

Bank

To turn or tip the airplane either to the right or to the left in order to change direction of the aircraft.

Bid

A schedule built by the company, which consists of trips, reserve days and days off.

Bulkhead

A wall that divides the cabin interior wholly or partially.

Calendar Day

A 24-hour period starting at 00001 local time and ending at 2400 local time.

Captain/PIC

A pilot who is in command of an aircraft and crew while on duty and is responsible for the manipulation of the flight controls of an aircraft.

COMAT

Company material/company mail carried on board the aircraft from city to city.

Configuration

Seating arrangement on board the aircraft.

Connection

A required plan change to arrive at a destination.

Crewmember

A person assigned to perform a duty in an aircraft during flight time.

Crew Resource Management

Effective utilization and communication with all resources to achieve safe, efficient flight operations.

Crew Support

The group that assigns flight attendants to trips based upon need.

CRJ 200

Bombardier Canadair Regional Jet - 50 passengers, one-class cabin.

CRJ 700 (65 Pax)

Bombardier Canadair Regional Jet - 65 passengers, 9 first class and 56 economy seats.

CRJ 700 (70 Pax - AS)

Bombardier Canadair Regional Jet - 70 passengers, one-class cabin.

CRJ 700 (70 Pax - UAX) NextGen

Bombardier Canadair Regional Jet - 70 passengers, 6 first class and 64 economy plus/economy seats.

CRJ 900 (76 Pax)

Bombardier Canadair Regional Jet - 76 passengers, 12 first class and 64 coach seats.

Customer Service Agent

An employee who has the responsibility for assisting customers, whether it's a customer relations, frontline, gate, cargo, or ground operations employee. Flight attendants interact with customer service representative in boarding and deplaning passengers.

Deadheading

Transportation of a crew member from one point to another in order to cover a trip or return to base.

Direct Flight

Most direct flight making intermediate stops.

Domicile

The city designated by the company where flight attendants are based.

Duty Time

The time beginning at the report for duty time and terminating at the release from duty time.

ERJ 175

Embraer Regional Jet - 76 passengers, 12 first class and 64 economy plus/economy seats.

Ferry Flight

A flight setup to move aircraft from one station to another without passengers.

First Officer

A pilot second-in-command whose duty is also to assist or relieve the captain/PIC in the manipulation of the controls of an aircraft, including take off and landing.

Flight

Movement of an airplane from its point of origin to its final destination.

Flight Attendant

Individual qualified to perform safety duties and deliver customer service in the aircraft cabin.

Flight Time

The actual elapsed time from departure to arrival for purposes of pay.

Forward

Refers to front portion of the aircraft.

Ground Instructor

Flight attendant who teaches training courses or performs IOE and line checks

Hangar

Building in which aircraft maintenance is performed and administrative offices and training are housed.

Head Wind

Wind blowing directly against the course of an aircraft.

InFlight Operations

The team assigned to hire, train and manage flight attendant and handle the in flight aspects of each flight.

Interline

Transportation segment of two or more airlines or commercial operators. (two flights on different carriers.)

Intermediate Stop

A scheduled stop between the origination of a flight and the termination of a flight.

Jumpseat

Collapsible seat in the cabin or flight deck, for use by the flight attendant in the cabin and an observer in the flight deck.

Lead Instructor

Conducts IOE training and administers line checks.

Leg

That portion of the flight between two cities.

Line Holder

A flight attendant whose schedule entitles him/her to hold a schedule built by the company.

Life Lines

Ropes used during water evacuations.

Non Stop Flight

Most direct route making no stops.

Observer

Check airmen, FAA inspectors, pilots and other individuals authorized to occupy the flight deck jump seat.

Operations

The company office at an airport concerned with the loading and working of a fight.

Originating Station

The city where a flight begins.

Preflight Inspection

The set of procedures and checks that must be performed on the aircraft to ensure the aircraft is airworthy.

Ready Reserve

The time spent by a reserve crewmember on stand-by status at an airport designated by the company.

Reserve status

The 12 hour block of time as indicated on the schedule that a reserve lineholder must be available to work.

Reserve Line

A schedule built by the company utilizing PBS indicating reserve availability periods, assignments, and days off.

Remain Overnight

The period of time during which a flight attendant is released from duty away from his/her domicile for the purpose of legal rest.

Round Trip

From point of origin, to a destination point and return to point of origin.

Tail Wind

Wind blowing in the same direction the airplane is traveling, thus increasing the ground speed.

Taxi

To operate an aircraft under its own power on the ground, except when involved in take off and landing.

Turn (local)

The aircraft or crew used to operate two more flights, one going and one returning to the home base, within the same day.

Unaccompanied Minor

A child traveling alone.

User Time

The time spent away from work, usually used for illness.

Vacation Time

The time spent away from work, usually used for rest, recreation, or travel.