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6 Cards in this Set
- Front
- Back
Skills |
the ability to do something well |
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Communication |
ensuring that service users are being listened to doing this effectively can empower service users. This can make service user feel valued and respected also reassures them. This can be done by Verbal talking or Non-Verbal smiling |
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Empathy |
seeing the world of another through their eyes. insight into service user personal world individuals points of view. |
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Team Work |
managing activities effectively to support and encourage . for example getting involved in discussions |
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Patience |
reducing anxiety and reassuring service user |
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motivating |
praise and encouragement helping service user to maintian independence |
