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5 Cards in this Set
- Front
- Back
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How do you answer the phone? |
Hello thanks for calling 54th St. restaurant & draft house in Irving, now featuring express to go. My name is Lauren. How can I help you today |
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What do you always offer as an appetizer when you first greet your tables? |
Our signature gringo dip and chips! & Or fried pickles & chips and salsa etc. |
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What do you say when you deliver food to the table? |
Hi guys… How we doing… Nice response… Name of food item then placed down… What can I bring to the table for you guys?
Remember the forbidden word… Never say "else" |
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What do you say when leaving the table with the customers credit card to authorize? |
I'll be right back with your card. |
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What do you say when taking cash away from the table(while customer is still dining/sitting) with customers check |
I'll be right back with your change.
Don't forget to never ever short change amount. Even one penny short can get you fired. |
