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121 Cards in this Set
- Front
- Back
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What are the 6 sections in the PFD that address the entire scope of Department operations?
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1. Administration
2. Human Resource 3. Fire Prevention 4. North Operations 5. South Operations 6. Special Operations |
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Responsible for coordiantion and control of all sections. He reports to the City Manager's office and is classified by the City as Department Head. All Assistant Chiefs report to either directly or through Executive Assistant Chief
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The Fire Chief
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Directly under and reports to the Fire Chief. Over 2 Assistant Chiefs of Operations
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Executive Assistant Chief
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What are the 5 sections that North Operations Assistant Chief oversees?
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1. North Shift Command
2. Battalion Training 3. Command Training Center(CTC) 4. Training Academy 5. EMS |
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What is the chain of command in North Operations?
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Division and Battalion Chief reports to Deputy Chief. Deputy Chief reports to North Operations Assistant Chief
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1 Deputy & 1 Captain per shift. Report to North Ops Assistant Chief. Responsible for Battalions 3, 4, 6 & 8. Supervises BCs. Command officer at large medical and structure fires.
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North Shift Command
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What Battalions does North Shift Command oversee?
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Battalions 3, 4, 6 & 8
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Done primarily by Battalion 8 in conjunction with the CTC and TA. Focuses on continuing education for fire companies throughout the City and can range from classroom lectures to multi-company drills.
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Battalion Training
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Focuses on incident command with simulations, table-top drills, lectures and guest speakers. Ongoing not only to train new Captains and Chiefs but to provide continuing education to current Captains and Chiefs. Deputy Chief also keeps the Departments SOPs current.
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Command Training Center (CTC)
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Primarily used to train new Firefighters. regularly host companies for drills, classes and other training opportunities. Also houses the Driver Training Division whose function is to train new and perspective drivers of Department vehicles, provide training for drivers who have been involved in accidents and to provide continuing education to our drivers.
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Training Academy (TA)
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What section houses the Driver Training Divison?
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The Training Academy
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Responsible for continuing education training for all Dept's Paramedics and EMTs as wll as initial training programs for Paramedics. The staff tracks and records all training in order to allow the members to remain certified in their respective certifications each of which requir specific continuing education classes and classroom hours in order to stay current and provide the best level of emergency medical care to the customers we serve. Also works closely with the area hospitals and other health care facilities to continue the long standing working relationships the Dept has developed througout the community.
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Emergency Medical Services (EMS)
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What is the chain of command in South Operations?
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Division and Battalion Chiefs report to Deputy Chiefs. Depty Chiefs report to South Operations Assistant Chief
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What are the 6 sections that South Operations Assistant Chief oversees?
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1. South Shift Command
2. Resource Management 3. Fleet Management 4. Facilities Management 5. Aviation 6. Safety |
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1 Deputy & 1 Captain per shift. Report to South Operation Assistant Chief. Responsible for Battalions 1, 2, 5 & 19. Supervises BCs. Responds to large medical and structure fires. Biggest responsibility is proper staffing thoughout the City every day.
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South Shift Command
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What Battalions does South Shift Command oversee?
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Battalions 1, 2, 5 & 19
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What is South Shift Commands biggest responsibility?
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To ensure proper staffing throughout the City every day
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What is the adequate staffing for South Shift Command?
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Assign rovers, ALS, Hazmat, Technical Rescue, Aviation specialties, and hire members back for OT
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Puchasing and warehousing commodities for the Dept. Utilizes contracts or internal puchase orders to procure supplies. FDs purchases are delivered to Resource. Checked in and passed on to the section, division or station.
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Resource Management
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What does Resource Management care for?
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Providing PPE, Researching new products and providing mail and photocopy services
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Manages over 400 vehicles and their equipment - including engines, ladders, rescues, ladder tenders, squads, command vehicles, support vehicles, staff vehicles, and specialized apparatus. Provides purchase, outfitting, servicing, repair and fuel for all.
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Fleet Management
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The PFD manages a fleet of over how many vehicles?
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Over 400
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What are the 9 different vehicles that Fleet Management takes care of?
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1. Engines
2. Ladders 3. Rescues 4. Ladder Tenders 5. Squads 6. Command vehicles 7. Support vehicles 8. Staff vehicles 9. Specialized apparatus |
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What are the 4 primary emergency vehicles?
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1. Engines
2. Ladders 3. Squads 4. Rescues |
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Also known as a pumper, carries 4-5 firefighters, water, hose, medical equipment, firefighter tools and a pump to the scene.
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Engine
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Carries 4-5 firefighters, firefighter tools, medical equipment, and a ladder or aerial device allows firefighters to reach the upper floors and roofs of buildings.
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Ladders
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Responds to emergency calls when aerial ladder is not needed. Smaller more economical to respond in, and can carry much of the same equipment.
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Ladder Tender
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Who chooses the appropriate truck on calls for either the Ladder or Ladder Tender?
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Company Officer
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Carries 5 firefighters, have similar equipment to ladders, have large amounts of specialty equipment used for Hazmat and Technical Rescue.
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Spuad
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What can be called out to any portion of the State in catastrophic events?
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Squads
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Also know as Ambulances, 2 firefighters, medical equipment, and firefighter equipment
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Rescue
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Designs, coordinates, builds and maintains all PFD facilities
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Facilities Management
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About __ station and various other buildings spread over more than ___ square miles, this is a critical task.
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57, 520
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Fully integrate and support this mix of Fire Department's during incident operations
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Incident Management System
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How many cities are part of the Regional Dispatch Operation and are dispatched "automatically", as if they were part of a single fire department?
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26 cities
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True or False?
Automatic Aid System recognizes and requires jurisdictional lines. |
False
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All members of the Regional Dispatch _________ have agreed to follow the same policies and procedures for dispatch protocols and emergency scene operations.
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Consortium
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How many square miles in the Phoenix Metropolitan area?
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Over 2,000
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Automatic Aid greatly enhances emergency response delivery for the over ______ emergencies annually.
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350,000
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The Automatic Aid system works through an advanced satellite technology called?
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Automatic Vehicle Location System (AVL)
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What system is able to continuously track the exact location of all emergency response apparatus, allowing for the dispatch of the closest most appropriate available unit to the scene?
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Automatic Vehicle Location System (AVL)
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Responsible for all aspects of emergency response to Sky Harbor. Aircraft rescue and firefighting. Specialized training and equipment. Significant responsibility in keeping planes flying
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Aviation
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As a "City within a City" the airport must have the capability to?
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Respond to EMS calls, struture fires, non-structural fires and various service calls at the airport
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The Airport must turn away aircrafts away or close if?
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Crews are unable to respond involving aircraft due to lack of proper training, lack of personnel, or lack of firefighting equipment
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Reviews Departments procedures and OSHA compliance
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Safety
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What are the 4 services that Safety works with Operations to provide?
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1. Risk Management Planning
2, Station, Equipment and facility inspections 3. Accident analysis 4. Safety training |
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What are the 9 sections that Special Operations Assistant Chief oversees?
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1. Special Operations
2. Urban Search and Rescue 3. Homeland Defense 4. All Hazards Incident Management Teams 5. Strategic Planning 6. Special Events Planning 7. Technical Services 8. Regional 911 9. Dispatch & Deployment |
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Manages 2 major types of day-to-day specialty response. Provides initial and on-going training for hazmat and TRT throughout the valley
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Special Operations
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Who manages Hazmat response and TRT?
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Special Operations
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What are the 6 things that Technical Rescue covers?
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1. Confined space rescue
2. Swift water rescue 3. Heavy rescue 4. High angle rescue 5. Tree rescue 6. Trench rescue |
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in response to several major domestic disasters, the Federal Emergency Management Agency (FEMA) established this national network Task force Teams. One of those teams is located Phoenix and composed primarily of PFD members whom are Special Operations team members
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Urban Search and Rescue (USAR)
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Who responded to 9-11, Oklahoma City bombing, the Northridge, CA earthquake, Hurricanes Katrina and Rita as well as 2 other hurricanes
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Urban Search and Rescue(USAR)
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USAR was deployed during Olypics in ________, GA and _____ _____ City, UT.
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Atlanta, Salt Lake
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This group works very closely with the Phoenix Police Dept and other agencies to provide the Dept with training and intelligence as it pertains to terrorist activities
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Homeland Defense
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Who is instrumental in helping coordinate day to day incidents involving both Police and Fire operations at the scene?
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Homeland Defense
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Consists of mostly Chief Officers and othe support staff. After receiving specialized training, can be deployed throughout the Country
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All Hazards Incident Management Team (AHIMT)
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Who assists the Federal Government and other agencies in managing major disasters or incidents?
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All Hazards Incident Management Team (AHIMT)
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Predicts city growth and needs and how issues affect service delivery by FD. Ensures proper coverage thoughout the City.
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Strategic Planning
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What section decides when and where new stations are built and what resources are needed in stations?
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Strategic Planning
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Who determines necessary upgrades to existing companies, facilities and resources?
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Strategic Planning
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Plans and provides needs for special events
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Special Events Planning
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World Series, ___-____ games, _________ conventions or other high profile events that require safety of participants and attendees at these events
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All Star, Political
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Tech support for computer software installation and problems. Provide all the same support to most every other valley city (radios and dispatch computers systems)
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Technical Services
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Who is responsible for purchase, testing and maintenance of computers, GPS systmes, radios, mobile computer terminals (MCTs) dispatch systems and phones?
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Technical Services
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Dispatches every emergency and non emergency calls through Phoenix Regional Dispatch center. Certified Emergency Medical Dispatchers.
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Dispatch and Deployment
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Dispatch and Deployment on each shift is assigned?
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Deployment Chief, Supervisor, Lead dispatcher and 5 other dispatchers
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What are the roles of dispatchers?
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Incident Takers, Dispatchers, tactical Radio Operators
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Who provides medical self-help, pre-arrival instruction to 911 callers?
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The Dispatch Center
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While FD units are en-route to the scene mecial Dispatchers provide Emergency Medical __________ over the phone. Utilizing per-arrival medical instructions has saved many lives over the past _ decades.
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Instructions, 3
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What are the 5 sections that Human Resources Assistant Chief oversees?
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1. Personnel
2. Payroll 3. Labor-Management Negotiations 4. Public Affairs 5. Community Involvement |
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How often do Department members get paid?
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Every 2 weeks
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Who manages recruitment, outcreach programs, and the promotional processes for Engineer, Captain, and Battalion Chief?
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The Personnnel Services Deputy Chiefs
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The Personnel staff ensures employee compliance with the Americans with __________ Act, the Family ________ Leave Act, and the Fair Labor __________ Act as well as with City of Phoenix policies, __________ Rules and Administrative ____________ and FD rules and policies.
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Disabilities, Medical, Standards, Personnel, Regulations
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Who reviews all hiring and promotional practices and provides assistance to supervisors on progressive discipline, alternative dispute resolution and documentation?
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Personnel Services Deputy Chiefs
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Who makes sure that everyone gets paid every 2 weeks. They must also ensure overtime is recorded and paid, raises are given, and leave banks are correct for the members?
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Payroll
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Who coordinates the Labor/Management negotiations process?
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Human Resources
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This group represents the City and the Dept when negotiating a new contract with the Department's various unions the larges of which is the International Assiciation of Firefighters Local ___.
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493
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Contracts between the Union and the City typically have a term of how many years? Than a new contract must be negotiated before the current contract expires.
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2 years
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Who is responsible for informing, educating, and training Phoenix Fire Dept members and the general public?
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Public Affairs and Community Involvement
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Who advises the media of important new events and newsworthy incidents?
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Public Information Officer (PIO)
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Stories evolve from emergency incidents and include topics such as smoke detector ______, child car seat ___________, summer heat ____________ and drowing ___________.
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Usage, Inspection, Precautions, Prevention
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Formerly known as PFN (Phoenix Fire Network), it the Department's televison network. The unit produces and air shows covering training, news, and critiques of noteworthy incidents.
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the Fire Training Support Unit (FTSU)
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The Fire Training Support Unit (FTSU) airs on?
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Cox Cable
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Contracts between the Union and the City typically have a term of 2 years and a new contract must be negotiated before the current contract expires. the result of these negotiations is what is called?
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Memorandum of Understanding(MOU)
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What spells out the wage and benefit package for the term of that contract?
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Memorandum of Understanding (MOU)
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Department members are also trained in various areas to provide that extra level of customer service. The 4 services are?
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1. Car seat inspections and installation
2. CPR classes through the Union 3. School fire safety education programs 4. Other important community services |
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What are the 5 Sections that the Fire Prevention Chief oversees that are made up of both civilian and sworn members?
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1. Fire Prevention
2. Special Hazards 3. New Construction 4. Investigations 5. Spanish Emersion |
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Who focuses to make the buildings we occupy safer and prevent loss of life and money due to fires?
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Fire Prevention
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The Inspectors check buildings to insure that they meet the ____ _____ and are safe.
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Fire Code
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Who requires knowledge of the code, fire alarms systems, fire suppression systems, building construction and fire behavior?
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Fire Prevention
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Several of the systems in the code are designed not only to warn and protect the ________ but they are also designed to be utilized by ___________ in the performance of their duties.
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Citizens, Firefighters
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Who inspects occupancies that produce, handle or use hazardous materials in their scope of practice
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Special Hazards Unit
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The information gathered by the Special Hazards Unit is used to _______ existing building and fire codes as well as make ________ to these codes when necessary.
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Enforce, Changes
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Information on the operations, materials, and hazards at these buildings is also provided to the responding companies to ______ the risk to them and allow them to better _______ emergencies at these facilities.
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Reduce, Handle
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Who reviews plans, inspect fire protection equipment and approve construction features for new commercial and residential construction?
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The New Construction group
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Who is responsible for investigating all structure fires in the City Phoenix? They investigate fires to determines cause of the fire and whether the fire was accidental or if arson is suspected.
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Fire Investigation Division
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_________ fires or those in which deaths or serious injuries occur can involves hundreds of investigations in order to bring the person who caused the fire to ________.
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Suspicous, Justice
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Fire Investigators are trained and certified as?
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Specialty Peace Officers
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What program was begun several years ago with the intent of certifying as many members as possible in speaking the Spanish Language?
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Spanish Immersion Program
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Due to Arizona's large _______ population we often encounter customers who do not speak English. The Department has put a lot of effort into ________ our customer's needs over the years. Spanish Immersion is another one of those needs.
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Hispanic, Meeting
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How many Fire Stations does the PFD currently have that are dedicated to the Spanish Immersion Program?
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2
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Members volunteer to be temporarily assigned to these stations and are trained In Spanish by their instructor (one of the crew members) for how many months?
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4
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What happens once the Spanish Immersion Program is completed?
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The members test to become certified and can be eligible for additional pay for being bi-lingual
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What are the 7 sections that the Administration Chief oversees?
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1. Budget and Fiscal
2. Budget and Research 3. City Hall and City Law Liason 4. Health Center 5. Emergency Transportation System 6. Capital Improvements 7. Intergovernmental Agreements and Contracts |
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Who is responsible for all budgeting and accounting? This fiscal unit administers and coordinates the Department's expenditures within the authorization of the Operating and Capital Budgets.
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Budget and Fiscal
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Who prepares City Council Reports and Reports for Council Action, conducts special studies and analyzes proposed legislation for its impact on the FD and our customers?
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The Administration Chief
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What Division operates a full time Health Center to provide mandatory annual medical exams, injury evaluation, and occupational medical support?
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The Health and Fitness Division
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The Health and Fitness Division also operates a wellness center to assist FD personnel with many "_______ __ ____" issues.
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Quality of Life
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What Division also cares for and coordinates industrial injuries sustained by the members?
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The Health and Fitness Division
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Who is responsible for for billing and collecting for the Department's ambulance services to our customers?
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Emergency Transportation System (ETS)
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Every transport to the hospital by one of our ________ requires the firefighter to complete a transport "_______"
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Rescues, Ticket
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A transport "ticket" describes the circumstance that required transport, and the ___________ and ______ used on the patient.
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Equipment, Drugs
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Where are the transport tickets sent to where a bill is generated for the services provided?
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Emergency Transportation System (ETS)
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Medical transportation is the service to the citizen's for which the ____ charges money.
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City
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The State of Arizona Department of _____ ________ regulates all ambulances in the State and set th billing amounts.
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Health Services
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All ambulance servies, ______ or ________, must charge for their services.
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Public, Private
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Responsible for building new fire stations, remodeling or rebuilding existing stations, as well as other construction projects
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Capital Improvements (CIP)
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Contracts and agreements between different governmental agencies designed to provide services to one another.
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Intergovernmental Agreements and Contracts
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What is a prominent example of an IGA in the PFD?
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CAD agreement
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This is the basis for the Automatic Aid system we have in place in the Valley whereby nearly al the _______ in the Valley are dispatched from one __________, operate on the same ______ frequencies, use the same ___________ systems, follow the same procedures and do so without respect to city ___________.
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Cities, Location, Radio, Computer, Boundaries
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What system provides the citizens of the Valley with the closest, most appropriate help in their time of need?
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Automatic Aid system
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