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4 Cards in this Set
- Front
- Back
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Say you have just arrived and there has been a mistake. You booked a room with a balcony and sea views but the one you have only looks onto a courtyard. |
Acabo de llegar al hotel y ha habido un error. Reservé una habitación con balcón y vistas al mar pero la que tengo solo da a un patio de luces. |
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Say it was you. Give your name and say that you have a copy of the booking with you. Explain that you booked it online. |
Fue yo. Me llamo Adam y tengo una copia de la reserva conmigo. Reservé en línea. |
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Say that this is completely unsatisfactory. You are going to complain to the tourist office and give the hotel a bad review. Explain that you are very disappointed. |
¡Esto es completamente inaceptable! Voy a quejarme a la oficina de turismo y dar el hotel una critica mala. Estoy muy decepcionado. |
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Say that’s wonderful because it’s very luxurious. Say you saw it on the hotel’s web page. It occupies the entire top floor of the hotel and has its own swimming pool. |
¡Estupendo! es muy lujosa. La vi en la página web del hotel. Ocupa la planta entera del ultimo piso y tiene su propia piscina. |
