Rob A+ Cram Test

Front 1

What are the Printing Steps

1.

2.

3.

4.

5.

6.

7.

Back 1

1. Processing

2. Charging

3. Exposing

4. Developing

5. Transferring

6. Fussing

7. Cleaning

Front 2

Ports

21

22

23

25

53

80

110

143

443

3389

Back 2

22- FTP

22- SSH

23- TELNET

25- SMTP

53- DNS

80- HTTP

110- POP-3

143-IMAP

443-SHTTP

3389- RDP

Front 3

Laptop Ram Pins

1. SODIMM -DDR1

2. SODIMM-DDR2

3. SODIMM-DDR3

4. SODIMM-DDR4

Back 3

1. SODIMM-DDR1. 200

2. SODIMM- DDR2 200

3 SODIMM-DDR3 204

4. SODIMM-DDR4 260

Front 4

Memory Pins

1. RDRAM (RIMM) RAMBUS

2. SRAM Fast Memory

3. SDRAM (Clock Speed)

4. DDR

5. DDR2

6. DDR3

7. DDR4

Back 4

1. RDRAM (RIMM) RAMBUS 232

2. SRAM Fast Memory CPU

3. SDRAM (Clock Speed) 168

4. DDR 184

5. DDR2 240

6. DDR3 240

7. DDR4 288

Front 5

OSI Model- Network

7

6

5

4

3

2

1

Back 5

7 Application

6 Presentation

5 Session

4 Transport

3. Network

2 Data Link

1 Physical

Front 6

External Data codebook 0= OFF 1= ON

00000000

00000001

00000010

00000011

00000100

00000101

00000110

00000111

00001000

00001001

Back 6

00000000 This number is 0

00000001 This number is 1

00000010 This number is 2

00000011 This number is 3

00000100 This number is 4

00000101 This number is 5

00000110 This number is 6

00000111 This number is 7

00001000 This number is 8

00001001 This number is 9

Front 7

Network Cabling Speed

Category 3

Category 5

Category 5e

Category 6

Category 6A

Category 7

Back 7

Category 3 10 Mbps (No longer in use)

Category 5 100 Mbps (No longer in use)

Category 5e rated 400 Mbps and gigabit networks

Category 6 ready for 100 Mbps and gigabit networks

Category 6A 6A (augmented) 10GBASE 100 Meter

Category 7 Shielded 10GBASE-T 100 Meter

Front 8

Wireless Speed

802.11a

802.11b

802.11g

802.11n 802.11ac Will not use all of the data rate

Back 8

802.11a 5 GHz 54Mit/s 802.11b 2.4 GHz 11 Mit/s 802.11g 2.4 GHz 54Mit/s 802.11n 5 GHz and 2.4 GHz 150Mit/s 802.11ac 5 GHz 866.7Mit/s

Front 9

What is 568B Standard (Colors)

1.

2.

3.

4.

5.

6.

7.

8.

Back 9

1. White/Orange

2. Orange

3. White/Green

4. Blue

5. White/Blue

6. Green

7. White/Brown

8. Brown

Front 10

Power Supply Wire Color

1. Orange

2. Red

3. Yellow

4. Gray

5. Purple

6. White

7. Green

8. Blue

Back 10

Power Supply wire colors include·

1. Orange - +3.3V

2. Red- +5V·

3. Yellow- +12V·

4. Gray- Power Good·

5. Purple- +5V Standby·

6. White- 5V or noconnection·

7. Green- PS-ON

8. Blue- 12V

Front 11

CPU The Central Processing Unit Common Sockets (Intel)

LGA775

LGA1155

LGA 1156

LGA1366

1150

2011

Back 11

Core 2 DUO,

Core Duo, Xeon, Pentium, Celeron Core

i7, i5, i3 Xeon Pentium, Celeron

Core i7, i5, i3 Xeon Pentium,

Celeron Core i7, Xeon

Front 12

CPU The Central Processing Unit Common Sockets (AMD)

AM3

Back 12

1. Phenom ll

2. Athlon ll

3. Sempron

Front 13

CPU The Central Processing Unit Common Sockets (AMD)

AM3+

Back 13

1. FX Vishera

2. FX Zambezi

3. Phenom ll

4. Athlon ll

5. Sempron

Front 14

CPU The Central Processing Unit Common Sockets (AMD)

FM1

Back 14

1. Athlon ll

2. Liano

Front 15

CPU The Central Processing Unit Common Sockets (AMD)

FM2

Back 15

1. Trinity

Front 16

CPU The Central Processing Unit Common Sockets (AMD)

FM2+

Back 16

1. kaveri

2. Godavari

3. A8/A10 Series

Front 17

The Six Step A+ Troubleshooting Process

1. Step One

2. Step Two

3. Step Three

4. Step Four

5. Step Five

6. Step Six

Back 17

1. Step One: Identify the problem

2. Step Two: Establish a plan of action to reslove the problem and implement the solution.

3. Step Three: Test the theory to determine the cause.

4. Step Four: Establish a plan of action to resolve the problem and implement preventative measures.

5. Step Five: Verify full system functionality and if applicable implement preventative measures.

6. Step Six: Document findings, actions, and outcomes.

Front 18

Motherboard Form Factors

ATX

Back 18

12 Inches X9.6Inches

Ram slot and expansion slots are prependicular to each other (90-degree angle)

Front 19

Motherboard Form Factors

microATX

Back 19

9.6 Inches x 9.6 Inches

Smaller than ATX but back-ward compatible to it

Front 20

Motherboard Form Factors

ITX

Back 20

60 mm to 6.7 inches x 60 mm to 6.7 inches

Designed for HTPCs UMPCs, and smartphone

Front 21

PowerFluctuation Meaning

1. Blackout

2. Brownout

3. Sag

4. Surge

5. Spike

Back 21

1. Blackout= Power Failure

2. Brownout= Too little voltage

3. Sag= Very brief time (milliseconds) of too little voltage

4. Surge= Too much voltage

5. Spike = Very brief time (milliseconds) of too much voltage

Front 22

Comparison of SATA Standards Maximum Data Transfer Rate

1. SATA Revision 1.0

2. SATA Revision 2.0

3. SATA Revision 3.0

4. SATA Revision 3.2

Back 22

1. SATA Revision 1.0 1.5Gb/s 150 MB/s

2. SATA Revision 2.0 3 Gb/s 300MB/S

3. SATA Revision 3.0 6 Gb/s 600MB/s

4. SATA Revision 3.2 16Gb/s 1969MB/s

Front 23

Other Recovery Environment Commands

1. bootrec /fixboot

2. bootrec /fixmbr

Back 23

1. bootrec /fixboot: Replaces the bootmgr file and writes a new compatible boot sector to the partition.

2. bootrec /fixmbr: Rewrites the Windows compatible master boot record to the system partition. This can also repair boot sector blocks after a virus has been removed

Front 24

Other Recovery Environment Commands

3. bootrec /rebuildbcd

4. bootrec /Scan0s

Back 24

3. bootrec /rebuildbcd: Repairs the BCD store

4. bootrec /Scan0s: Scans all drives for installations compatible with Windows. This option also displays the entries that are currently not included in the BCD store. Use this command if there are Windows installations that the Boot Manager meun does not list.

Front 25

Network Devices

1. Hub :

2. Switch:

3. Repeater/Extender:

4. Router:

Back 25

1. Hub : it regenerates and passes on the electrical signals initiated by computers. This broadcast out to all computers

2. Switch: A switch sends the signals, (frames of data) to the correct computer instead of broadcasting it out to every port. it does this by identifying the MAC address of each computer.

3. Repeater/Extender: To lengthen the signal farther then it was designed to go originally.

4. Router: A router is used to connect two or more networks to from an internetwork. They are used in LANs and WANs and on the internet.

Front 26

How Computers Work with Storage

1.

2.

3.

4.

5.

Back 26

1. Storage: DATA being Store (Ram Data) goes to the RAM

2. Input: Provide Input

3. Processing: The Data is being processed

4. Output:

5. Storage: Return data to storge

Front 27

Mini Audio Jack (Name item and color) 1/8 mini jack

1. Line-in

2. Green

3. Pink

Back 27

1. Line-in Blue

2. Green: Stereo Speaker

3. Pink: Micophone

Front 28

Mini Dim PS/2

1. Keyboard

2, Mouse

D-Shape Port How many Pins

1. Serial port

2. Parrell Port

3.VGA Port

Back 28

1. Keyboard: Purple

2, Mouse: Green

D-Shape Port How many Pins

1. Serial port 9 pins (on Board)

2. Parrell Port 25 pins (For printer)

3. VGA Port Blue 3 rows 15 pins

Front 29

Intel Sockets: LGA Please list all LGA CPU Socket.

1.

2.

3.

4.

5.

6.

Back 29

1. LGA 775: pins is 775

2. LGA 1156: Pins 1156

3. LGA 1366: Pins 1366 use on the core I7

4. LGA 1155 Pins 1155, replace 1156

5. LGA 2011 Replace 1366

6. LGA 1150

Front 30

AMD AM Socket: Please list AMD Sockets below

1.

2.

3.

4.

5

6.

Back 30

1. Socket AM2: 940 Pins

2. Socket AM3: 941

3. Socket AM3+ 942

4. FM1: 905 Pins

5. FM2: 904 Pins

6. FM2+: 906 Pins

Front 31

1. Which two devicesare more likely to be assigned a static IPv4 address and not a dynamic address?(Choose two.)

a. PC workstation

b. Web server

c. Wireless laptop

d. Router

e. Smartphone

Back 31

1. Which two devices are more likely to be assigned a static IPv4 address and not a dynamic address? (Choose two.)

b. Web server

d. Router

Front 32

1. Identify the twovalid representations of IPv6 address. (Choose two.)

a. FE80::ABDC::1

b. 2001:ABCD:00EF::1

c. FF02::1:3

d. FEGH:ABCD::1

e. 2001:00EF::::1

Back 32

1. Identify the two valid representations of IPv6 address. (Choose two.)

b. 2001:ABCD:00EF::1

d. FEGH:ABCD::1

Front 33

1. Which IPv4 network prefix corresponds to the network mask 255.255.248.0?

a. /19

b. /20

c. /21

d. /22

Back 33

1. Which IPv4 network prefix corresponds to the network mask 255.255.248.

c. /21

Front 34

1. A computer network consists of five devices, each of which has a direct connection to each other device sixth device is added to the network and connected to only two of the original devices. What is the final topology of the six-device network?

a. Star

b. Partial mesh

c. Full mesh

d. Ring

Back 34

devices, each of which has a direct connection to each other devicA sixth device is added to the network and connected to only two of the original devices. What is the final topology of the six-device network?

Partial mesh

Front 35

1. Which function isnormally performed

only by a network firewall?

a. Packet routing

b. Reliable connectivity

c. Network address translation

d. Stateful packet inspection

Back 35

1. Which function is normally performed only by a network firewall? a. Packet routing b. Reliable connectivity c. Network address translation d. Stateful packet inspection

Front 36

1. A business requireshigh-speed network connectivity between two floors of a building housingmanufacturing plant that produces high levels of electromagnetic radiation.Which cable option would best suit this requirement?

a. Cat 6 UTP

b. Single-mode fiber

c. Multimode fiber

d. Coaxial cable

Back 36

network connectivity between two floors of a building housing manufacturing plant that produces high levels of electromagnetic radiation. Which cable option would best suit this requirement? a. Cat 6 UTP b. Single-mode fiber c. Multimode fiber d. Coaxial cable

Front 37

1. What is thedifference between ADSL and SDSL Internet connections? (Choose two.)a. ADSL has asymmetrical data transfer rates.b. ADSL has asynchronous data transfer rates.c. SDSL has synchronous data transfer ratesd. SDSL has symmetrical data transfer rates.e. SDSL uses single mode fiber cable.m

Back 37

1. What is thedifference between ADSL and SDSL Internet connections? (Choose two.)

a. ADSL has asymmetrical data transfer rates

c. SDSL has synchronous data transfer ratesd.

Front 38

1. Examine the Windowscommand line output here: C:\Windows\system32>ping www.google.com Pingingwww.google.com [150.101.170.187] with 32 bytes of data: Reply from150.101.170.187: bytes=32 time=101ms TTL=61 Reply from 150.101.170.187:bytes=32 time=80ms TTL=61 Reply from 150.101.170.187: bytes=32 time=59ms TTL=61Reply from 150.101.170.187: bytes=32 time=59ms TTL=61 Ping statistics for150.101.170.187: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 59ms, Maximum = 101ms,Average = 74ms C:\Windows\system32> Which protocol or service provided the"www.google.com

[150.101.170.187]" portion of the output?

a. DHCP

b. NAT

c. DNS

d. Ping

Back 38

1. Examine the Windowscommand line output here: C:\Windows\system32>ping www.google.com Pingingwww.google.com [150.101.170.187] with 32 bytes of data: Reply from150.101.170.187: bytes=32 time=101ms TTL=61 Reply from 150.101.170.187:bytes=32 time=80ms TTL=61 Reply from 150.101.170.187: bytes=32 time=59ms TTL=61Reply from 150.101.170.187: bytes=32 time=59ms TTL=61 Ping statistics for150.101.170.187: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 59ms, Maximum = 101ms,Average = 74ms C:\Windows\system32> Which protocol or service provided the"www.google.com [150.101.170.187]" portion of the output?

c. DNS

Front 39

What is the main difference between your CPU's, clock speed and the bus speed.

A. The clock speed is the external speed of the CPU, which is exactly the same speed as the bus of the computer.

B. The clock speed is the internal speed of the CPU, while the bus speed is the speed of your system.

C. The clock speed matches the speed and frequency of your system RAM.

D. The bus speed is the speed of CPU without including the clock multiplier.

Back 39

What is the main difference between your CPU's, clock speed and the bus speed.

B. The clock speed is the internal speed of the CPU, while the bus speed is the speed of your system.

Front 40

When running the Windows FTP client from a command prompt, which Of the following commands would enable jane to upload a file named FILE.TXT to the FTP server?

A. PUT FILE.TXT

B. UPLOAD FILE.TXT

C. GET FILE.TXT

D. LOAD FILE.TXT

Back 40

When running the Windows FTP client from a command prompt, which Of the following commands would enable jane to upload a file named FILE.TXT to the FTP server?A. PUT FILE.TXT

Front 41

What is the DDRXXX rating for PC3200?

Back 41

What is the DDRXXX rating for PC3200?

C. 400MHz

400MHz the term pc3200 tells us this is DDR.You can calculator DDR rating simply by dividing by 8

Front 42

The finish line at The charity run needs to quickly and cheaply network to laptop using their built in Ethernet port. Of The following, which is The Best way to do this?

Back 42

The finish line at The charity run needs to quickly and cheaply network to laptop using their built in Ethernet port. Of The following, which is The Best way to do this?

C. Connect The 2 laptops using a crossover cable

connect the two lets out using a crossover cable. A crossover cable is a special wire cable that allow to Ethernet connection to work as a small network

Front 43

Mike's newly configured computer (using manual I p settings ) can't access a website by its fully qualified domain name (FQDN), but he can access it by the website I p address. Everyone else on the network an axis the site by the FQDN. which of the following is the most likely problem?

Back 43

Mike's newly configured computer (using manual I p settings ) can't access a website by its fully qualified domain name (FQDN), but he can access it by the website I p address. Everyone else on the network an axis the site by the FQDN. which of the following is the most likely problem?

D. The computer's DNS settings are incorrect.

your DNS settings are incorrect. Given that the most People use DHCP, it is rare to have a problem like this, but if you type in an invalid manual DNS setting into your NIC's properties, this can happen .

Front 44

Scotts excited that his new laptop has a gigabit ethernet (1000BaseT)capable NIC, When he plugs it intohe's network at the office, he only gets a 100Mbit speeds. what's the problem?

Back 44

Scotts excited that his new laptop has a gigabit ethernet (1000BaseT)capable NIC, When he plugs it intohe's network at the office, he only gets a 100Mbit speeds. what's the problem?

A. His switch only support 100BaseT

Front 45

A technician is trying to diagnose a lad talk that is experiencing heavy heart of facts corruption and random loss of video during operation. Which of the following are most likely cause of this problem? Select 2

A. in compatible or on tested video drivers has been installed.

B. integrated system video chip is feeling and /or near death.

C. the BIOS is under clock in a video

clocks operating speed.

D. The BIOS is not set for the proper operating temperature of the video chipset.

E. Video drivers were not install directly from windows update.

Back 45

A technician is trying to diagnose a lad talk that is experiencing heavy heart of facts corruption and random loss of video during operation. Which of the following are most likely cause of this problem? Select 2A. in compatible or on tested video drivers has been installed. B. integrated system video chip is feeling and /or near death.

This sounds like a case of either a dying video card or a bad video driver. Hopefully it's the drivers, or else The laptop's of owner is about to have to go laptop shopping.

Front 46

A window system is unable to connect to The network. A ping loopback test verifies that the network card is working. What is your next step in troubleshooting the problem.

A. install the drivers for the network card.

B. Ver for that The switch is working properly

C. Check to see if the link light on the NIC is on.

D. Run IPCONFIG.

the next step is to check for connectivity. Look at them link light on the NIC to see that it is on, indicating a good connection to the hub or switch

Back 46

A window system is unable to connect to The network. A ping loopback test verifies that the network card is working. What is your next step in troubleshooting the problem. C. Check to see if the link light on the NIC is on.the next step is to check for connectivity. Look at them link light on the NIC to see that it is on, indicating a good connection to the hub or switch

Front 47

You are working on a laptop with an LCD screen that has a dead pixel. What is the best way to get rid of them?

A. replace to back bezel.

B. replace to inverter.

C. replaced the back light.

D. replace to LCD panel.

Back 47

You are working on a laptop with an LCD screen that has a dead pixel. What is the best way to get rid of them?

D. replace to LCD panel.

those Pixels a defective and LCD is failing to reproduce light levels correctly.

Front 48

A user report that he cleared a paper jam in now cannot print. The technician reseats the paper and then print a test page from the printer. A test page cent from the workstation does not print. Which of the falling action should the technician take first.

A. stop and start the printer

B. Check the printer connection

C. Clear the printer queue

D. Reboot the computer

Back 48

A user report that he cleared a paper jam in now cannot print. The technician reseats the paper and then print a test page from the printer. A test page cent from the workstation does not print. Which of the falling action should the technician take first.C. Clear the printer queue

Its possible that the print queue is backef up, so clearing it might help things get moving again.

Front 49

You recently tell your friend about how amazing blu-ray is, so they decided to install a BD-ROM in their PC. after installing, they call you because now the existing DVD-RW and the new drive aren't working. what should you tell them day need to replace?

A. DVD-RW

B. BD-ROM

C. SATA Controller

D. Power Supply

Back 49

You recently tell your friend about how amazing blu-ray is, so they decided to install a BD-ROM in their PC. after installing, they call you because now the existing DVD-RW and the new drive aren't working. what should you tell them day need to replace?

replace?

replace?D. Power Supply

turn to upgrade the power supply unit .look like the additional of a new drive just tilted the scale in now your PSU can't power all the devices. Get a 1000-watt PSU. you'll never worry about power again.