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11 Cards in this Set
- Front
- Back
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Step one |
Meet and greet |
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Step two |
Build rapport |
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Step three |
Qualify and investigate |
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Step four |
Select a vehicle with the desk |
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Step 5 |
Product presentation |
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Step six |
Demonstration |
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Step 7 |
Service walk |
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Step 8 |
Trade info and appraisal |
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Step 9 |
Write up and negotiations |
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Step 10 |
Delivery of vehicle |
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Step 11 |
Follow up and referrals |
