Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
42 Cards in this Set
- Front
- Back
|
What are the 3 types of organisation that provide health and social care services? |
1. Public Sector Organisations 2. Voluntary Sector Organisations 3. Private Sector Organisations |
|
|
What are the different types of public sector organisation? |
1. NHS Foundation Trust 2. Adult Social Care Services 3. Children's Services 4. GP Practices |
|
|
What 3 types of services are provided by NHS Foundation Trust? |
1. Hospital services 2. Mental health services 3. Community health services |
|
|
What kinds of support can adult social care services provide? |
1. Care in the home 2. Day care centres 3. Residential care 4. Respite care 5. Training centres for adults with learning disabilities |
|
|
What kinds of support can children's services provide? |
1. Safeguarding services 2. Day care for children under 5 3. After school care for older children 4. Parenting skills classes 5. Practical help in the home 6. Children's centres 7. Fostering and adoption |
|
|
What is the role of GP Practices? |
1. Make a diagnosis 2. Provide treatment 3. Refer to a specialist |
|
|
What are voluntary sector organisations often known as? |
Charities |
|
|
What are the key features of voluntary organisations? |
1. They are not run for personal profit 2. They usually use volunteers for at least some of their services 3. They are not managed by local authorities or the government |
|
|
Who are private sector health and care services managed by? |
Commercial companies |
|
|
How are private sector organisations funded? |
1. Fees paid directly by service users 2. Payments from health insurance companies 3. Grants and other payments from central and local government for services provided on their behalf |
|
|
What are the 6 different types of settings where health and social care services are provided? |
1. Hospitals 2. Day care centers 3. Hospice care 4. Residential care 5. Domiciliary care 6. The workplace |
|
|
What are the 2 types of services hospitals provide? |
1. Inpatient services 2. Outpatient services |
|
|
What kind of environment can day care centers provide? |
Day care centers can provide a friendly, stimulating and supportive environment. |
|
|
What sort of service users do hospices care for? |
People who are terminally ill |
|
|
What are the 2 types of residential care home? |
1. A residential care home, which provides help with personal care such as washing, dressing and taking medication. 2. A nursing home, which provides personal care but also 24-hour nursing care by registered nurses. |
|
|
Where is domiciliary care given? |
In the service user's own home. |
|
|
What is care in the workplace setting known as? |
Occupational health services |
|
|
What are the 3 types of referral? |
1. Self-referral 2. Third-party referral 3. Professional referral |
|
|
Who do local authorities have a duty of care to carry out a community care assessment for? |
Anyone who appears to be finding it difficult to look after themselves without additional help. |
|
|
If an individual is supported by family, friends or neighbours, these carers have a right to what? |
A carer's assessment to see if they need support to carry out their caring activities. |
|
|
In order to decide whether a person is entitled to support, a social worker has to consider what 2 things? |
1. Whether the need arises from a physical and/or mental impairment or illness. 2. Whether the need arises from an inability to achieve at least 2 different daily activities. |
|
|
What does the local authority carry out to decide if, and how much, the service user must contribute to the cost of their support? |
A financial assessment which will take into account income and savings. |
|
|
What are the 5 barriers to accessing health and care services? |
1. Language 2. Location 3. Low income 4. Lack of resources 5. Lack of communication |
|
|
How can language be a barrier to accessing services? |
1. Individuals who don't have English as a first language will need an interpreter. 2. Hearing impaired service users may need a signer. |
|
|
How can location be a barrier to accessing services? |
1. The service may be in an inconvenient location. 2. This is worse for service users who rely on public transport. |
|
|
How can low income be a barrier to accessing services? |
A low income could lead to financial barriers such as: 1. The cost of providing child care while at appointments 2. The cost of travelling to appointments. 3. Missing shifts at work to attend care settings. |
|
|
How can a lack of resources be a barrier to accessing services? |
The health and care services may not have enough resources to effectively help all the people in need. For example: 1. Long waiting times for appointments. 2. Lack of hospital beds. 3. Lack of places in residential care. |
|
|
How can lack of communication be a barrier to accessing services? |
A lack of communication could stop people asking for services. It could be caused by service users finding it difficult to communicate with staff. |
|
|
What are the 4 ways to represent the interests of service users? |
1. Charities and patient groups. 2. Advocacy. 3. Complaints policies 4. Whistle blowing policies. |
|
|
How can charities and patient groups represent service user interests? |
1. Represent them when they need to liaise (communicate) with official agencies. 2. Provide support to make a complaint 3. Act as pressure groups and campaign on an individual's behalf. 4. Campaign for improvements in services. |
|
|
How can advocates represent the needs, wishes and preferences of their clients? |
1. Attending meetings with a service user. 2. Completing forms for them. 3. Writing letters or emails on their behalf. |
|
|
What is the CQC responsible for monitoring and inspecting? |
1. Health services 2. Adult social care services |
|
|
What is NICE responsible for? |
Providing guidance on current best practice in health and social care. |
|
|
What are the aims of PHE (Public Health England)? |
1. To protect and improve the public health and wellbeing of people in England. 2. To reduce health inequalities. |
|
|
What does Ofsted regulate and inspect? |
1. Services that educate children, young people and adults 2. Services that care for children. |
|
|
When the CQC inspects a care service, what 4 things does it make judgements about? |
1. The quality of care delivered. 2. If it is safe. 3. Effectiveness of the care. 4. If it is managed and led well. |
|
|
What are the 6 main sources of evidence for a CQC inspection? |
1. Feedback from service users and their families. 2. Feedback from staff. 3. Written reports of care practice and procedures. 4. Information from other linked local organizations. 5. Records of complaints. 6. On-site inspection of practical care. |
|
|
Following an inspection where the practice does not meet the required standard, what changes can the CQC enforce? |
1. Require or recommend improvements. 2. Issue a warning notice. 3. Make changes to the services registration. 4. Pursue a criminal prosecution. |
|
|
Who is the NMC responsible for regulating? |
1. Registered Nurses. 2. Registered Midwives. |
|
|
Give an example of a profession regulated by the HCPC. |
1. Physiotherapists. 2. Occupational Therapists. 3. Speech Therapists. 4. Social Workers. 5. Paramedics. |
|
|
What are the responsibilities of organisations towards people who work in health and social care settings! |
They are required to ensure that all employees: 1. Understand how to implement the organisation's code of practice. 2. Meet National Occupational Standards. 3. Undertake Continuing Professional Development (CPD). 4. Are safeguarded. |
|
|
How are employees safeguarded in health and social care organizations? |
1. By having internal and external complaints dealt with properly. 2. By having membership of trade unions/professional organizations. 3. By following the protocols of regulatory bodies. 4. By taking part in whistleblowing. |
