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4 Cards in this Set

  • Front
  • Back

what are the pymt terms and rules for field agri.

we mimic CIS. a field agri is 50% dwpymt does nt include a reconnect depo. 50% of arrears or 4 times an average months bill whichever is greater

how are accounts accepted into replevin flow?

2 no access or 1 refusal with proper name w/in 45 days and we can't street cut gas or El.

what happens to account when TONP rejects

-acct status will incorrectly show active
-AIL generates for TONP rdg rejected
-credit history shows svcs TONP but not the history until acct group works AIL
-coll docs will not be sent for 120 days or until billing history is corrected.

What are the categories of collector documents?

Interview


CWI-Cold Weather Interview


CNI- CONCERN


DMI- Dormant account interview


TONP-DOC


Post-Tonp


Edi- Elderly Interview


HDI-Hardship Interview