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9 Cards in this Set

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Audience statistics

When facts and figures are collected on thing like circulation, website, box office figures, ratings, sales, etc.

Primary research

Research that is conducted first-hand(questionnaires, focus groups, interviews, etc.).

Secondary research

Second-hand research conducted by using existing primary research information (books, magazines, internet, etc.)

Give examples of primary research

- Questionnaires


- Surveys


- Interviews


- Focus groups


- Product analysis

Give examples of Secondary research

- Internet research


- Library research


- Archive research


- Reading magazines

Qualitative research

Measuring individual opinions, attitudes,behaviour and the psychology behind the choices people make

Quantitative research

To measure responses in quantifiable terms (how much, how many), using numerical data

Likert Scale

In a Likert questionnaire item, respondents specify their level of agreement or disagreement on a symmetric agree-disagree scale for a series of statements. Thus the scale captures the intensity of their feelings.

Rank Order scale

A Rank Order scale gives the respondent a set of items and asks them to put the items in some form of order .




Often this 'order' can include preference, importance, liking,effectiveness and so on.