Reduced I/o

Front 1

Which organization style reflects the following assumptions: when people are allowed to participate, they will accept change more easily and be more satisfied and commited to the organization; that people are valuable because they have knowledge and ideas; that people can be trusted to develop knowledge and skill sin order to make important decisions about management and their work?
1. Participative organizational style
2. Human relations approach
3. Quality control programs
4. Respectfully-based organizational style

Back 1

1. Participative organizational style

Front 2

Deficiency error, a type of instrument error in evaluation, involves which of the following?
1. rating an employee on non-important aspects of the job
2. excluding important aspects of the job from evaluations
3. focusing only on the area the employee is deficient in
4. focusing only on the areas the employee is excelling in

Back 2

Deficiency errors involve excluding important aspects of the job from evaluations. #1 describes contamination errors. #3 and #4 are made up.

Front 3

Which of the following from the General Expectancy Theory refers to when the empoyee considers the probability that rewards will follow their accomplishment or performance?
1. expectancy
2. instrumentality
3. valence

Back 3

Instrumentality refers to the expectancy of rewards

Front 4

Which career theorist focused on process of differnetiation and integration?
1. Holland
2. Super
3. Krumboltz
4. Tiedeman and O'Hara
5. Schein

Back 4

Tiedeman and O'Hara

Front 5

According to Holland, the higher this is in the individual's code type, the more likely the person will exhibit stability in their work history.
1. congruence
2. conventional
3. consistency
4. differentiation

Back 5

Consistency

Front 6

Career development theories are broadly grouped into two categories. What are those categories?
1. individual and organizational
2. individual and occupational
3. structural and developmental
4. Occupational and developmental

Back 6

structural and development

Front 7

What is it called when minorities and non-minorities score differently on a predictor test but similarly on criterion?
1. differential validity
2. adverse impact
3. unfairness

Back 7

Unfairness

Front 8

Which career development theorist outlines five major stages of career development: growth, exploratory, establishment, maintenance, and decline/disengagement?
1. Holland
2. Super
3. Krumboltz
4. Tiedman and O'Hara
5. Schein

Back 8

Super's Life/Career Rainbow

Front 9

Research has found that peformance-contingent rewards are strongly correlated with:
1. performance
2. satisfaction
3. both performance and satisfaction
4. Performance but not satisfaction

Back 9

Both performance and satisfaction

Front 10

According to Tiedeman and O'Hara, what are the two stages of every decision?
1. anticipation and adjustment
2. anticipation and implementation/adjustment
3. identification and implementation
4. identification and adjustment

Back 10

Anticipation and implementation/adjustment

Front 11

Which program target changes in organizational style by improving quality of life, where workers meet in teams to discuss extinsic factors and intrinsic factors?
1. Quality of work-life programs
2. Quality control circles

Back 11

Quality of work-life programs (QWL)

Front 12

Which of the four common organization structures is centered on specific services or products?
1. traditional
2. project
3. team
4. multidimensional

Back 12

Project

Front 13

Which of the following report increase in production and satisfaction, and decreases in absenteeism and turnover?
1. Quality of work-life programs
2. Quality control circles

Back 13

Quality control circles (QCC)

Front 14

What type of leader seeks employee input in various aspects of the organization?
1. authoritarian
2. democratic
3. laissez faire
4. authoritative

Back 14

Democratic

Front 15

Research has found that African American's have:
1. greater existance needs
2. growth needs
3. relatedness needs
4. lower existance needs

Back 15

greater existance needs. This is based on Alderfer's Erg theory

Front 16

According to Holland, it is easiest to predict the behavior of someone who is high in this:
1. congruence
2. environmental identity
3. consistency
4. differentiation

Back 16

differentiation

Front 17

What is called with people don't work as hard in a group as they do on their own?
1. social loafing
2. ringelmann effect
3. 1 and 2 are both correct

Back 17

#3. ringelmann effect is another name for social loafing

Front 18

Donald Super's stage of "growth" is associated with what age range?
1. to 14
2. 15-24
3. 25-44
4. 45-64
5. 65+

Back 18

to 14 years

Front 19

Developmental theories of career development focus on:
1. individual traits and occupational tasks
2. individual traits and organizational tasks
3. developmental and occupational traits
4. traits across the lifespan

Back 19

Traits across the lifespan

Front 20

Conflict resolution that involves a win-win situation uses:
1. compromise
2. comptetition/authority
3. collaborative/problem-solving situations
4. negoation

Back 20

collaborative/problem-solving situations

Front 21

Which theory of leadership is concerned with the extent to which leaders allow their subordinates to participate in making decisions?
1. Feidler's Contingency Theory
2. Cognitive Resource Theory
3. Vroom and Yetton's Normative Model
4. House's Path-Goal Theory
5. Hersey and Blanchard's situational leadership

Back 21

Vroom and Yetton's Normative Model

Front 22

In Fiedler's Contingency Theory/LPC theory, situation control or favorableness refers to how likely a task will be accomplished. Which of the following does not affect this likelihood?
1. how easy or difficult the task is
2. how powerful the leader is
3. the relationship b/w the leader and the subordnates
4. the democratic nature of the supervisor

Back 22

the democratic nature of the supervisor is not part of the likelihood a task will be accomplished in the LPC model.

Front 23

Which theory posits that if a person is frustrated, he will move toward a previously met need (frustation-regression principle)?
1. Maslow's Needs theory
2. Herzberg's two-factor theory
3. Alderfer's Erg theory
4. McClelland's Aquired needs theory

Back 23

Alderfer's Erg Theory

Front 24

In the general expectancy theory, which of the following refers to an employee deciding how likely it is that their efforts will result in the desired achievement on task performance?
1. expectancy
2. instrumentality
3. valence

Back 24

expectancy refers to the expectancy of success on a task

Front 25

In Holland's theory, how closely related an individual's first to code letters are on the hexagon is called?
1. congruence
2. envronmental identity
3. consistency
4. differentiation

Back 25

consistency

Front 26

Which of the following believe that workers must be given greater responsibility for their work, must be allowed to participate ind ecisions affecting the nature of the work and the way it is performed, affect the organizational unit rather than the organizational whole and consist of a small group of employees?
1. Quality of work-life programs
2. Quality control circles

Back 26

Quality control circles

Front 27

What is it called when minority score low on MCAT but perform similarly in med school?
1. differential validity
2. adverse impact
3. unfairness

Back 27

Unfairness

Front 28

What is it called when a test is more valid for predicting performance of one group than another?
1. differential validity
2. adverse impact
3. unfairness

Back 28

Differential validity

Front 29

Which leadership theroy focuses on finding what each employee finds rewarding, assessing the employees strengths and weaknesses and helping the employee achieve his goal?
1. Feidler's Contingency Theory
2. Cognitive Resource Theory
3. Vroom and Yetton's Normative Model
4. House's Path-Goal Theory
5. Hersey and Blanchard's situational leadership

Back 29

House's path-goal theory

Front 30

Are individual's with a low sense of self-efficacy more receptive or less receptive to training?

Back 30

less receptive

Front 31

Conflict resolution which invovles a win-lose approach utilizes which of the following:
1. compromise
2. competition/authority
3. collaborative
4. problem solving situation

Back 31

competition/authority

Front 32

Which type of leader is associated with the highest levels of employee satisfaction?
1. authoritarian
2. democratic
3. laissez faire
4. authoritative

Back 32

democratic

Front 33

Which theory positis that satisying a need may make the need even stronger?
1. Maslow's Needs theory
2. Herzberg's two-factor theory
3. Alderfer's Erg theory
4. McClelland's Aquired needs theory

Back 33

Alderfer's Erg Theory

Front 34

The tendency for 1 or 2 negative items to cause interviewer to overlook strengths and accomplishments is called:
1. first impression
2. negative information
3. contrast effect
4. halo effect

Back 34

negative information

Front 35

Which leadership theory focused soley on decision making?
1. Feidler's Contingency Theory
2. Cognitive Resource Theory
3. Vroom and Yetton's Normative Model
4. House's Path-Goal Theory
5. Hersey and Blanchard's situational leadership

Back 35

Vroom and Yetton's Normative Model

Front 36

Which of Holland's typs prefer activities with opportunity to influence others and obtain power?
1. Realistic
2. investative
3. artistic
4. social
5. enterprising
6. conventional

Back 36

Enterprising

Front 37

What is the strongest correlation with absenteeism?
1. gender
2. company size
3. age
4. type of work

Back 37

Gender, with females having higher rates of absenteeism

Front 38

According to Vroom and Yetton's Normative Model, the most effective style depndes on:
1. the importance of the decision
2. the degree to which the subordinate accepts it
3. the time required to make the decision
4. All of the above

Back 38

All of the above

Front 39

Which leadership theory uses the following four types of leadership styles: directive, supportive, achieement oriented and participative?
1. Feidler's Contingency Theory
2. Cognitive Resource Theory
3. Vroom and Yetton's Normative Model
4. House's Path-Goal Theory
5. Hersey and Blanchard's situational leadership

Back 39

House's path-goal theory

Front 40

Forming, storming, norming, performing and adjourning are all stages of what?
1. group development
2. conflict resolution
3. informal group norms
4. types of group tasks

Back 40

Stages of group development: forming, storming (conflicts over leadership), norming (initial integration), performing (total integration) and adjourning

Front 41

Which theory looked at the following five styles of leadership: autocratic, consultative, group decision making with the leader, group decision making without the leader, and autocratic with information?
1. Feidler's Contingency Theory
2. Cognitive Resource Theory
3. Vroom and Yetton's Normative Model
4. House's Path-Goal Theory
5. Hersey and Blanchard's situational leadership

Back 41

Vrom and yetton's Normative model

Front 42

Donald Super's stage of "maintenance" is associated with what age range?
1. to 14
2. 15-24
3. 25-44
4. 45-64
5. 65+

Back 42

45-64

Front 43

The use of MBO (management by objectives) has been found to increase motivation and productivity, with a meta-analysis showing an average of:
1. 35.6%
2. 39.3%
3. 44.6%
4. 48.2%

Back 43

44.6%

Front 44

What percentage of genertic factors may be linked to job satisfaction?
1. 10-15%
2. 3-7%
3. up to 50%
4. 30-40%

Back 44

30-40%