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68 Cards in this Set

  • Front
  • Back

Conflict of interest

Broker or agent is biased and incapable of performing duties owed to their clients

What (biased) compensations (instead of pay) must be disclosed to the client?

Professional courtesies


Family favors


Preferential treatment

ABA

Affiliated business arrangement

Affiliated business arrangement

Referring a client over to a business who shares money with the broker who referred them

What is it called when a conflict of interest is created?

Agency dilemma

Does a conflict of interest go against a broker's fiduciary duties?

Yes, unless it is disclosed and the client consents

When must a broker disclose their conflict of interest?

Immediately (as it will create transparency in the transaction and not cause issues or go against fiduciary duty)

Does a disclosure neutralize the inherent bias itself?

No but it neutralizes the element of Deceit

Dual agency

When a broker represents both the buyer and the seller

What circumstances are considered a conflict of interest?

1. A pre-existing relationship due to: kinship, employment, partnership, religion, Etc


2. a relationship that might hinder their ability to fully represent the needs of the client

Can a broker act for more than one participant in a transaction? What is this called?

1. Yes, as long as it is disclosed and they have the client's consent


2. Dual agency

Do you still have to disclose your interest in a transaction you are brokering if the other broker doesn't ask for it?

Yes

Do you have to disclose if your bias is indirect?

Yes

Once the transaction has already started when is it appropriate to disclose the bias?

As soon as the conflict arises

material fact

Something that affects the decisions and process of a transaction

If a broker is acting solely as their own principal do they have to disclose their bias?

No, because they are not acting on behalf of someone else

When a broker is selling their own house and collects a fee on the sale of their own property, what do they subject themselves to?

Real estate agency requirements

Subagent

Individual delegated by the agent, not the client themselves

Are you considered an agent of the seller simply by showing buyers properties listed with other brokers?

No

Listing agreement

Authorizes the listing broker to cooperate with other brokers

When a broker goes into a listing agreement and cooperates with other brokers what then do they share?

1. Property information


2. brokerage fee

What do listing agreements not authorize the broker to do?

Delegate to other Brokers the authority to act on behalf of their client

Describe the difference between a subagency and an associate broker:

1. Enlisting another broker to help with a transaction


2. An agent employed by a broker to assist with a transaction

MLS

Multiple listing service

Is a broker in a multiple listing service considered to be a dual agency or a sub agency relationship?

No

How is an agency created?

1. Contract


2. Conduct of a broker

Multiple listing service

Association of real estate agents pooling and Publishing the availability of their listing properties

How can a broker become a sub-agent appointed by the seller's broker?

When they're in contact with the buyer, but conduct themselves as the seller's representative through all negotiations with the buyer

Opposing parties

Buyer vs seller

Dual agent

Represents both the buyer and the seller

What is a broker subject to if they fail to promptly disclose their dual agency?

1. Lost of fee


2. liability for their principles money losses


3. disciplinary action by Calbre

Confidential pricing information (in regards to dual agency)

Information that the broker may not disclose to opposing parties

In a dual agency, how is the "best business advantage" prevented from being achieved by the broker?

Because the broker cannot take sides during the negotiations

Describe the benefits one can receive from having an exclusive agent

1. Exclusive agents can negotiate the best price for seller / buyer


2. Dual agents want the best for both sides and therefore are at an impass

Who is the legal agent in a transaction?

The broker who employs the agents involved in handling negotiations

Trust funds

Items having a monetary value held by a broker for a client in a transaction

What do trust funds generally include?

1. Rents and security deposit


2. good faith deposit (advance fees)


3. fees and costs


4. loan payments


5. any other personal property of value

What requirements are imposed on Brokers when they receive, transfer or disperse trust funds?

Record-keeping and accounting requirements

Trust funds come in many forms, including:

1. Checks


2. precious metals


3. stocks


4. collectibles


5. notes


6. item with evidence of value

General account

1. Broker or agent personal or business account


2. not to be co-mingled with trust funds

Subaccount Ledger

An accounting document identifying the owner of trust funds and the amount held

Conversion

Unlawful appropriation of another's property (such as trust funds)

What must a broker do with a clients trust fund?

1. Use it for the agreed services ( such as payment on a loan)

Can the bank seize a person's trust fund to offset the Brokers personal debt to the bank?

Yes, however the investor is entitled to recover their funds because the bank does not extend to seizure of funds held for others in a broker's trust account

What are you supposed to do with trust funds received (cash or check) made payable to the broker?

1. Deposit into Brokers trust account


2. held undeposited


3. endorsed and handed to others entitled to the funds

What is a non-negotiable type of trust fund? What is a broker to do with non-negotiable types of trust funds?

1. Items that can't be deposited such as: gems, coins, notes or personal property


2. Place items in a safe or safe deposit box for safekeeping

Owner's statement

Provided to the owner of a trust fund explaining the status, expenditure and location of funds

How long does a broker have to pay endorse or deposit trust funds?

End of 3 business days

When can a broker hold a check (trust fund) undeposited?

When waiting for an event to occur


(Such as acceptance of an offer)

Civil Rights Act

Federal law which provides protection to individuals against discriminatory activities

Who has the right to rent real estate under the federal civil rights act?

All citizens of the United States regardless of race

FFHA

Federal fair housing act

Federal fair housing act

A collection of policies designed to prevent discrimination when it comes to housing

Dwelling

Building occupied or designed to be occupied by one or more families

Familial status

Status which indicates a household ( includes people under 18)

Selective Reduction (in rent)

Giving better rates/services to some tenants and not others

Steering

Real estate agent trying to influence the choice of a buyer or tenant

Is Steering legal?

No

Blockbusting

Real estate agent convincing property owner to sell their house because of a changing demographic in their neighborhood

Is blockbusting legal?

No

Aggrieved Individual

Individual who claims they have been or they will be injured by a prohibited discriminatory housing practice

Mediation

Informal negotiations

Unruh Civil Rights Act

California law prohibits discrimination by business based on sex, race, color, religion, ancestry, etc

Is a real estate practice considered a business establishment?

Yes

Disabled person

Anyone who has physical or mental impairment which significantly limits major life activities, has a record of disability, or is regarded as being disabled

Is a landlord required to structurally modify existing rental property to meet special needs of disabled tenants?

No. Although the landlord is to allow the tenant to make reasonable modifications themselves or pay the landlord to do so

When is the only time a landlord can refuse a tenant because they have children under 18?

If the property qualifies as senior citizen housing

Does a property manager have to disclose any deaths in the potential listing? How many years back?

-Yes if it is considered a material fact which might affect the tenants decision to lease


-3 years