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4 Cards in this Set

  • Front
  • Back

What are the seven primary characteristics of an organizational culture?

1. Innovation and risk


2. Attention to detail


3. Outcome orientation


4. People Orientation


5. Team Orientation


6. Aggressiveness


7. Stability

What are three ways to create a positive organizational culture?

1. Build on employee strengths


2. Emphasize vitality and growth


3. Reward more than punish

Six ways to overcome resistance to change

1. Education and communication


2. Participation


3. Building support and commitment


4. Develop positive relationships


5. Implement change fairly


6. Select people who can accept change.

Challenge stressors v. Hindrance stressors

Challenge stressors- workload pressure to complete tasks and time urgency


Hindrance stressors- prevents you from reaching your goals, red tape, politics, confusion over job responsibilities