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4 Cards in this Set
- Front
- Back
What are the seven primary characteristics of an organizational culture? |
1. Innovation and risk 2. Attention to detail 3. Outcome orientation 4. People Orientation 5. Team Orientation 6. Aggressiveness 7. Stability |
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What are three ways to create a positive organizational culture? |
1. Build on employee strengths 2. Emphasize vitality and growth 3. Reward more than punish |
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Six ways to overcome resistance to change |
1. Education and communication 2. Participation 3. Building support and commitment 4. Develop positive relationships 5. Implement change fairly 6. Select people who can accept change. |
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Challenge stressors v. Hindrance stressors |
Challenge stressors- workload pressure to complete tasks and time urgency Hindrance stressors- prevents you from reaching your goals, red tape, politics, confusion over job responsibilities |