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10 Cards in this Set
- Front
- Back
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What do successful relationship builders rely on |
The well timed, well structured and appropriate question |
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What question to ask to broaden thinking |
Give me an example... What exactly are you saying about this... Tell me how you know this... |
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What questions challenge views |
So, put another way it could be... How does that seem to you... If you compared it to...., how would that be? Let's explore the difference between ... and ... |
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Questions to probe about yet unquestioned values, beliefs and assumptions about an issue |
What are you assuming that makes you think that way... What would happen if... How can you back up this assumption... |
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Questions to explore rationale and reasoning; encourage deeper thinking and understanding for both parties |
What makes you so sure about this... What causes you to think this way... What evidence do you have to back up your case How can I be certain of what you are saying...
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What questions can be asked to consider the future and implication of their suggestions |
What might be the consequences of this approach... What are the implications of going in this direction... How might htis work out in the longer term... |
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What do questions help achieve |
- ascertain facts and positions - indicate interest in others and get buy in - help you get useful information to share - they involve others - enable views and perspective on issues - enable probing of underlying feelings and thoughts |
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What are examples of probing questions |
Say a little more... Help me understand by giving me another example... What's your reasoning on this... How do you feel about this... |
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Examples of clarification questions |
So, let me just summarise what I think you are saying... Can I just clarify... Are you suggesting... I'd like to make sure I fully understand... What I think you are getting at is... |
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What is the basic function of the socratic technique of questioning |
Challenging and expanding thinking Delve deeper into thoughts, views, values, beliefs, rationale, reasoing assumptoins and implications or outcomes |
