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13 Cards in this Set
- Front
- Back
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Describe the characteristics of good quality information
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Accurate, Correctly targeted, Understandable, Complete, Relevant and Up to date.
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Describe the characteristic; accurate
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Error free and a true refelction of what it represents.
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Why should data be accurate?
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The information in a bank statement must be exactly right to the nearest penny, otherwise the account holder could make inappropriate decisions over spending and would be fully justified in complaining to the bank.
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Describe the characteristic; correctly targeted
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The question should be targeted at the people who are going to use it.
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Why should data be correctly targeted?
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There is no good asking vegetarians about meat eating.
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Describe the characteristic; understandable
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The level of detail and language used should refect the users ability and the meaning of any information should therefore be clear to the user.
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Why should data be understandable?
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A manager might misunderstand a complex table and order the wrong items.
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Describe the characteristic; complete
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Information should include all the data needed to make a decision. If there was a missing postcode will delay delievery of items.
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Why should data be complete?
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A badly filled in, incomplete order can result in the non-delivery of some items.
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Describe the characteristic; relevant
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Information should not be included if it has no bearing on the user's needs, or, data has to be related to the task you are trying to invesigate.
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Why should data be relevant?
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The questions must be relevant, so there is no good collecting information on ice-cream sales in Alaska in the winter if you want to open your kiosk in California.
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Describe the characteristic; up to date
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Information shoulf not be a reflection of an earlier state of affairs. Information changes with time and without a date stamp it could be too old to be useful.
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Why should data be up to date?
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Using a 5 year old mailing list might end up in letters being sent to dead people or people who have moved.
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