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13 Cards in this Set
- Front
- Back
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Benchmarking
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An analysis process is based on comparison
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4 Core Performance Set
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least 4 Core Performance Measure Sets from the following:
Acute MI Heart failure Pneumonia Pregnancy and related conditions Surgical care improvement Hospital outpatient measures Children asthma care |
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NCQA
National Committee of Quality Assurance |
does accrediting for Managed Organizations
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HEDIS - slide 17
Health Plan Employer Data Information Set |
has established a set of standard Performance measures that r used by organizations to compare.
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Six Sigma – slide 18
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is a scientific methodology for the goal to significantly reduce variation in key processes so that management can better predict the outcome.
•Has to do w/looking @ institutions problems & resolving them. |
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Leapfrog Group - slide 18
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private coalition who has involved healthcare organizations with setting standards for patient safety. They have 30 safe practices endorsed by the National Quality Forum.
•Set up by National Quality Forum •Set of safe practice |
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Total quality management (TQM)
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•Quality Guru's
W. Edwards Deming •Quality experts such as Deming |
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Performance Measures
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•set of inter-related structure, process & outcome measures used together to evaluate performance in a unit or dept or in a specified patient population.
•It qualitative results to gauge the degree which these difference areas have achieve their goals, •U have to set these up in order to see. Tell us something important about the HC svc, if U have these performance measures its going to tell units Dept, Hosp how we are doing, if are meeting our goals, if our process are in control & if & where improvement is needed. |
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Performance Measure
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Shows how well people perform in certain functions, Clinical or Non
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Types of Performance Measures
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•Structure
•Process •Outcome |
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Structure Measure
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used to judge adequacy of organizational resources for delivering care; as the number, type, and distribution of Personnel, Equipment, and Facilities.
Ex Ration of reg nures to patients, U will see that stat a lot of time. Institution will say we have a low ratio •Total # of nursing hrs per patient day. •% of physicians who are board certified, •# of fire drills, •looking @ Equipment, Facilities & personel) that is the kind of measure U can do, if U are looking @ pg 20 that is the kind of ________ U could set up. |
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Process Measure
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used to judge peoples’ completion of tasks,
•such as documentation |
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Outcome Measures
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•used to judge the results of patient care,
•such as mortality rates, patient satisfaction rates |
