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52 Cards in this Set

  • Front
  • Back
Ethnocentrism
The belief that one’s own group or culture is superior to all other groups or cultures.
speach communication process. 7
Speaker
Message
Channel
Listener
Feedback
Interference
Situation
Types of Plagiarism
Global plagiarism
Patchwork plagiarism
Incremental plagiarism
Global Plagarism
Stealing a speech entirely from a single source and passing it off as one’s own.
patchwork plagarism
Stealing ideas or language from two or three sources (putting them together) and passing them off as one’s own.
incremental plagarism
Failing to give credit for particular parts of a speech that are borrowed from other people.
4 parts of ethos
Competence
Integrity or character
Likableness
Forcefulness
sequential speach order
tell a story of what happened in order in a particular instance
Categorical
talk about a particular area of your life
Spatial
does the speech move to different topics that are tied together in some way to describe you
types of leaders
Implied leader
Emergent leader
Designated leader
Implied leader
A group member to whom other members defer because of her or his rank, expertise, or other quality.
Emergent leader
A group member who emerges as a leader during the group's deliberations.
Designated leader
A person who is elected or appointed as leader when the group is formed.
group needs
Procedural needs
Task needs
Maintenance needs
Procedural needs
Routine “housekeeping” actions necessary for the efficient conduct of business in a small group.
Task needs
The real work or actions necessary to help a small group complete its assigned task.
Maintenance needs
Communicative actions necessary to maintain interpersonal relations in a small group.
Reflective-Thinking Method Steps
1. Define the problem
2. Analyze the problem
3. Establish criteria for solutions
4. Generate potential solutions
5. Select the best solution
Hearing
The vibration of sound waves on the eardrums and the firing of electrochemical impulses in the brain.
Listening
Paying close attention to, and making sense of, what we hear.
Ladder of Listening
Constructive
Critical
Appreciative
Empathic
Comprehensive
Discriminative
Discriminative Listening
Simple detecting that sounds of spoken communication are taking place
Comprehensive Listening
You are listening to understand; focusing on the message including verbal and nonverbal language and you put your own field of reference into play
Empathic Listening
We suspend judgment, open up our heart and allow them to begin to be heard. Provide emotional support.
Appreciative Listening
Listening for the pleasure and enjoyment of the message. Even enjoying the personality.
Critical Listening
Analyze the content of the message to accept it or reject it.
Constructive Listening
Taking what you’ve heard and learned and applying it for value to your life or acting on it!
Spare “Brain Time”
The difference between the rate at which most people talk (120 to 150 words a minute) and the rate at which the brain can process language (400 to 800 words a minute).
Facts
can be confirmed
Inferences
are projections based on facts
Opinions
are personal judgments
egocentrism
The tendency of people to be concerned above all with their own values, beliefs, and well-being.
types of questions
Fixed-alternative questions
Scale questions
Open-ended questions
Fixed-alternative questions
Questions that offer a fixed choice between two or more alternatives.
Scale questions
Questions that require responses at fixed intervals along a scale of answers.
Open-ended questions
Questions that allow respondents to answer however they want.
brainstorming
A method of generating ideas for speech topics by free association of words and ideas.
speach functions
Inform
Persuade or
Celebrate
Research Strategies. 5
Background information
Current happenings
In-depth information
Local applications
Supporting materials
"The great difficulty in amplifiers is that they amplify the speaker’s voice, but not his ideas".
-The Public Speaker’s Treasure Chest
"I use not only all the brains I have, but all I can borrow!"
- President Woodrow Wilson
"There is nothing about you more magnetic or attractive than your smile".
– Encourage Me, P. 70
“Thou shalt love thy neighbor as thyself, ye do well.”
- James 2:8 - Bible, King James Version
“A mixture of misery and education is highly explosive.”
– Herbert Samuel
"Yes, there are times when something is legitimately not our fault. Blaming others, however, keeps us in a stuck state and is ultimately rough on our own self-esteem."
Eric Allenbaugh Author of "Wake-Up Calls"
"I was asking myself why I was having these obstacles in my life...then I suddenly became aware that these obstacles were my life, and I began to enjoy them."
John Kanary Author of "Breaking Through Limitations"
“The only thing we have to fear, is fear itself!”
President, Franklin D. Roosevelt
“The best speakers know enough to be scared…. The only difference between the pros and the novices is that the pros have trained the butterflies to fly in formation.”
- Edward R. Murrow,
The will to win is not nearly as important as the will to prepare to win.
- Bobby Knight
“Thou shalt not bear false witness against thy neighbor.”
Exodus 20:16
“If you do not tell the truth about yourself you cannot tell it about other people.”
– Virginia Woolf