Public Admin - Final Exam

Front 1

Bureaucracy

Back 1

all the government offices or bureaus

Front 2

organizational behavior

Back 2

The study of organizational behavior focuses on the
understanding of human behavior in organizations

Front 3

organizational theory

Back 3

a set of propositions that seeks to
explain or predict how individuals or groups behave in
differening organizational setting

Front 4

Politics-Administrative Dichotomy

Back 4

Politics and administration should be
separate and distinct

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scientific management

Back 5

Premised on the notion that there is one best
way to accomplish any task

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strategic management

Back 6

A conscious decision to select policies, develop
capabilities, and interpret the environment to focus
organizaitonal efforts on objectives.

Front 7

6 features of strategic management approach

Back 7

1. Identify objectives
2. Set a timeframe to achieve objectives
3. Analysis of organizaiton, esp. capabilities
4. Assess the surrounding environment
5. Select a strategy by weighing alternatives
6. Intergrate the organizational efforts around the
strategy.

Front 8

civil service system

Back 8

a collective term for all nonmilitary employees of a
government.

Front 9

merit system

Back 9

a public sector concept of staffing that implies that
no test of party membership is involved in the
selection, promotion or retention of government
employees

Front 10

principles of a merit system

Back 10

1. Recruit, select, and promote based on ability,
knowledge and skills in a fair and open competition
to ensure equal opportunity.
2. Fair and equitable treatment without regard to
political affilitation,, race, color, religion, national
origin, sex, marital status, age, or handicapping
condition.
3. Equal pay for equal work.
4. Retain employees based on performance, correct
inadequate performance, and removal of those who
cannot or will not improve performance.
5. Protect employees from arbitrary action, personal
favoritism, or coercision for partisan purposes.
6. Protect employees against reprisal for lawful
disclosure of information which the employee
reasonably believes evidenes violation of law, rule or
regulation, mismanagement, waste of fund, abuse of
authority, or danger to public health/safety.

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motivation

Back 11

the activation or energization of goal-oriented behavior

Front 12

labor relations

Back 12

the study and practice of managing unionized employment situations

Front 13

collective bargaining

Back 13

negotiation between an employer and trade union

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unions

Back 14

an organization of employees formed to bargain with the employer

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discrimination

Back 15

unfair treatment of a person or group on the basis of prejudice

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EEOC

Back 16

The U.S. Equal Employment Opportunity Commission (EEOC) is an independent federal agency that enforces laws against workplace discrimination

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equal employment opportunity

Back 17

Where all personnel activities are conducted so as to assure equal access in all phases of the employment process

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protected class

Back 18

groups of people who are protected from discrimination and harassment

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fiscal year

Back 19

any accounting period of 12 months

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federal government fiscal year

Back 20

October 1st and ending September 30th

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motivation

Back 21

the activation or energization of goal-oriented behavior

Front 22

labor relations

Back 22

the study and practice of managing unionized employment situations

Front 23

collective bargaining

Back 23

negotiation between an employer and trade union

Front 24

unions

Back 24

an organization of employees formed to bargain with the employer

Front 25

discrimination

Back 25

unfair treatment of a person or group on the basis of prejudice

Front 26

EEOC

Back 26

The U.S. Equal Employment Opportunity Commission (EEOC) is an independent federal agency that enforces laws against workplace discrimination

Front 27

equal employment opportunity

Back 27

Where all personnel activities are conducted so as to assure equal access in all phases of the employment process

Front 28

protected class

Back 28

groups of people who are protected from discrimination and harassment

Front 29

fiscal year

Back 29

any accounting period of 12 months

Front 30

federal government fiscal year

Back 30

October 1st and ending September 30th

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utah's fiscal year

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July 1st through June 30th

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balanced budget

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a budget is balanced when current expenditures are equal to receipts

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audit

Back 33

an evaluation of a person, organization, system, process, enterprise, project or product

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program evaluation

Back 34

a systematic method for collecting, analyzing, and using information to answer basic questions about projects, policies and programs