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20 Cards in this Set

  • Front
  • Back
social schema
organized clusters of ideas about categories of social events and people
stereotypes
widely held beliefs that people have certain characteristics because of their membership in a particular group
illusory correlation
occurs when people estimate that they have encountered more confirmations of an association between social traits than they have actually seen.
social loafing
a reduction in effort by individuals when they work together, as compared to when they work by themselves
attributions
inferences that people draw about the causes of events, others' behavior, and their own behavior.
group cohesiveness
the strength of the liking relationships linking group members to each other and to the group itself.
group polarization
situation that occurs when group discussion strengthens a group's dominant point of view and produces a shift toward a more extreme decision in that direction
groupthink
phenomenon that occurs when members of a cohesive group emphasize concurrence at the expense of critical thinking in arriving at a decision
bystander effect
the apparent paradox that people are less likely to provide needed help when they are in groups than when they are alone
reciprocity
liking those who show that they like us
low ball technique
involves getting someone to commit to an attractive deal before its hidden costs are revealed
intimacy
warmth, closeness, and sharing in a relationship
prejudice
a negative attitude held toward members of a group
self-serving bias
the tendency to attribute out personal outcomes to personal factors and our negative outcomes to situational factors
foot in the door technique
getting people to agree to a small request to increase the chances that they will agree to a larger request later
collectivism
involves putting group goals ahead of personal goals and defining one's identity in terms of the group one belongs to
companionate love
a warm, trusting, tolerant affection for another whose life is deeply intertwined with one's own
cognitive dissonance
situation that exists when related cognitions are inconsistant
fundamental attribution error
the tendency of an observer to favor internal attributions in explaining the behavior of an actor
obedience
a form of compliance that occurs when people follow direct commands, usually from someone in a position of authority