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87 Cards in this Set

  • Front
  • Back
MEMORY
the process of encoding, retrieving, and storing information; research in memory began after the crash of behaviorism, scientists began to attribute behavior to higher mental processing
ENCODING
storing information in units
MAINTENANCE REHEARSAL
repeating a memory over and over in order to remember it, very ineffective
ELABORATIVE REHEARSAL
elaborating or integrating a new memory with an old memory by creating retrieval cues, very effective
DISTRIBUTED VS. MASSED PRACTICE
distributing study time over a long period of time is much more effective way to remember things, rather than cramming
CONSTRUCTION
what happens while encoding is taking place
EPISODIC MEMORY
memories of things that happened in your life
SEMANTIC MEMORY
unspecialized information through encoding
STORAGE
the process of retaining information through encoding
SENSORY MEMORY
holds raw information from the senses for a brief time
SHORT TERM MEMORY
working memory, a memory phenomenon that lasts 15 to 20 seconds, place where mental processing goes on
CHUNKING
grouping together ideas during encoding into short term memory, varies in size from person to person, however most people can remember 7 plus or minus 2 chunks of information in short term memory

experts in different fields are not able to remember more chunks only they are capable of maintaining larger chunks by deeply linking together loose ideas
LONG TERM MEMORY
area of memory that will hold memories but has a low activity rate as information moves to long term memory its activation rate increases
RETRIEVAL
the process of gathering information from long term memory, the focus of modern memory research, dependent on cues
CUES
triggers that stimulate memory due to encoding specificity principle
ENCODING SPECIFICITY PRINCIPLE
fundamental idea about memory which states that the primary determinant of retrieval success is the match between the information in memory and the information in the cue

looking at a specific light while studying, every time you see the light you will remember the idea
RECONSTRUCTION
retrieval that is often false as humans often link together ideas in a story to things that they already know in order to remember it better, but often implications are made in the story that alter our understanding of the story (adding information as you're retrieving info)
ACCURACY OF MEMORY
use retrieval cues from the area that information was first processed, continuously using an ineffective cue is pointless, and confidence in deals does not prove memory accuracy
FORGETTING:

DECAY THEORY
INTERFERENCE THEORY
RETRIEVAL FAILURE
it is impossible to isolate one reason for forgetting as subjects cannot describe why their memory was forgotten and the above theories are often connected

retrieval failure is often caused by interference
ATTITUDE
anything that you can think about within any dimension of judgement, positive or negative

people are much more likely to act on an attitude if it directly affects them
COGNITIVE COMPONENT
what you thought about something
AFFECTIVE COMPONENT
what you felt about something
BEHAVIORAL COMPONENT
predispositions about something and the behavior that results
CHINESE COUPLE STUDY
restaurants and hotels in the west were asked if they would serve a Chines couple during the Yellow Peril, most said no, but when presented with a Chinese couple they had no problem serving them
ATTITUDE CHANGE--DISSONANCE
the reduction of the state of mind where ideas are inconsistent with behavior, one's attitude will change to eliminate this dissonance

Clinton symbolized an ethical approach to government, but was involved with a marriage scandal. People changed their positive views on Clinton not on marriage
ESTINGER & SMITH
engaged subjects in a very boring task for an hour then asked to fill out a questionnaire about the intensity of the task; everyone said it was very boring. the researchers then paid a control group $1 and an experimental $20 to lie to the next group by saying that the task was very exciting. the control group has very little incentive to lie so they has extreme dissonance while the control group had very little dissonance, after they lied, the subjects filled out a questionnaire about the intensity of the task again to which everyone in the control group said it was very interesting (i.e. they changed their attitude toward the test, not toward themselves)
TWO SIDED ARGUMENT
used when an audience is ignorant on the subject or already agrees with you, even a simple mention of the opposition's idea works
FEAR AROUSAL
claiming that something terrible will happen if you are not persuaded, only effective when the results are horrific, easily avoidable, and highly probable

if you don't buy this car (easily avoidable) your baby will die (horrific but highly probable)
LATITUDE OF ACCEPTANCE
receivers can only be persuaded within a limited range
ATTRIBUTION
inferences that we draw about reasons for behavior
INTERNAL ATTRIBUTION
reason for behavior is intrinsic
EXTERNAL ATTRIBUTION
reason for behavior is caused by a third party
FUNDAMENTAL ATTRIBUTION ERROR
an imbalance in judging behavior where subjects generally attribute their own behavior to external factors and others' behavior to internal factors

the guy driving slow on the freeway is an intrinsic moron but when you drive slowly it's because you have little gas
DIMENSIONS OF ATTRIBUTION
designed by Kelly to measure how a person will attribute behavior in certain situations
CONSISTENCY
knowing whether a behavior is consistent with regard to the object of behavior

Does T.O. act like an ass to McNabb all the time or is just an isolated incident?
DISTINCTIVENESS
is the target of the behavior distinctive?

Does T.O. only act like an ass to McNabb or does he do it to everyone?
CONSENSUS
Do others maintain the same behavior to the target object?

Is T.O. the only person that is anass to McNabb or does everyone do it?
DEFENSIVE BIAS
after a horrible even people tend to attribute the event to internal factors to make them feel helpless about being a victim

women who get beaten by their husbands blame themselves so that they try to control their victimization
SELF SERVING BIAS
people tend to attribute positive things to internal factors

good day means that you did something good to make your day good
ABOUT AVERAGE EFFECT
the mean of peoples' idea about personal positive characteristics is always about the norm
EFFORT JUSTIFICATION
if a goal is very costly with little reward either one claim that they are pointless or the goal was pointless

initiation to a fraternity that turn out to be bunk
BUYER'S REMORSE
feeling angry after buying something expensive
UNCONDITIONED STIMULUS (UCS)
unconditioned stimulus is one that unconditionally, naturally, and automatically triggers a response
(food in the mouth)
UNCONDITIONED RESPONSE (UCR)
unlearned response that occurs naturally in response to the unconditioned stimulus
(salivation)
CONDITIONED RESPONSE (CR)
he learned response to the previously neutral stimulus
(salivation to the bell)
CONDITIONED STIMULUS (CS)
reviously neutral stimulus that, after becoming associated with the unconditioned stimulus, eventually comes to trigger a conditioned response
(bell ringing)
TIME LEARNING
CS and UCS begin and end together
SHORT DELAYED CONDITIONING
CS...give some time then present the UCS
most effective
ACQUISITION
not all stimuli are equal to become a CS. it is much easier if the neutral stimulus is novel, unusual or intense
EXTINCTION
learn something through classical conditioning and you want to eliminate it, the process of unlearning
continue to present the CS without the UCS
SPONTANEOUS RECOVERY
the response is extinguished and the next day it comes back
the CS comes back on its own but is not as strong
STIMULUS DISCRIMINATION
refers to the organism/ person learning to disguise more precisely what the CS is
STIMULUS GENERALIZATION
response gets generalized to other similar stimuli
little albert, the bridge girl
OPERANT CONDITIONING
use of consequences to modify the occurrence and form of behavior
CLASSICAL CONDITIONING
learning by association
POSITIVE REINFORCEMENT
you add something to make behavior reoccur

give car for graduating
give animal food
POSITIVE PUNISHMENT
add something to make behavior stop

give child soap in the mouth
yell at them
REINFORCEMENT
anything that makes a behavior reoccur
rewarding someone
PUNISHMENT
makes behavior less likely to occur
NEGATIVE REINFORCEMENT
remove something to make the behavior occur

you don't have to take your brother to the mall because you got good grades

you give in to an argument to remove the averse situation
POSITIVE PUNISHMENT
take something away that makes the behavior stop

you are grounded
CONTINGENCIES FOR REINFORCEMENT & PUNISHMENT
use reinforcement intermittently
and use punishment every time
SHAPING
skinner making the pigeons play ping pong
RATIO SCHEDULE OF RF
schedule that is set up on the number of times the behavior occurs
INTERVAL SCHEDULES OF RF
the time between when the behavior has occured
AVOIDANCE
in the box with the dog there is light and 5 sec. before the light goes on the dog is shocked
the negative reinforcement goes away, but the dog still jumps when it sees the light
MOWRER'S TWO PROCESS THEORY
idea that the escape behavior is learned through negative reinforcement
the avoidance behavior is maintained through negative reinforcement, but a different type
ENCODING SPECIFICITY
the idea that the best retrieval for info that is stored in memory is the informatuon that is stored in memory
the degree in memory in the retrieval cue and the info in memory is a very important determinant in retrieval
the more match the higher probability of information retrieval D
DECLARATIVE MEMORY
memory about things you can say or talk about
PROCEDURAL MEMORY
well practiced physical routines
EYEWITNESS TESTIMONY
show people a car accident and distort their memory to think they saw certain things
ACTOR
person engaging in the behavior
OBSERVER
person making the attribution
INTERNAL ATTRIBUTIONS
attributing the cause of the behavior to something inside the actor (personality)
EXTERNAL ATTRIBUTIONS
explanation you give for the behavior that is based on something external for the actor ( flat tire, driving slowly)
•FUNDAMENTAL ATTRIBUTION ERROR
people make attributions that seem to be inconsistent with rules and laws of probability
DEFENSIVE ATTRIBUTION
blame the cause on an internal aspect as a defense mechanism
SELF-SERVING BIAS
make internal attributions about yourself to build you up. Make external attributions about others to put them down, discredit them and build yourself up
ATTITUDES
Locate objects of thought (anything) on a dimension of judgment
Place the object something along the lines of a positive or negative role
COMPONENTS OF ATTITUDE
Cognitive component:The judgement you make how good or bad it is
Affective: Emotional response to the situation
Behavioral: How people behave in a situation
TYPES OF INTERFERENCE
• Retroactive
New info learned clashes with previously learned info
• Proactive
Information that you learned previously classes with information just learned
• Misleading post recent info
Cassette player where there wasn’t one at all
DISSONANCE
o If you have two related thoughts/ideas that are inconsistent with each other will produce a state called dissosance
• Unpleasant emotions
o To eliminate dissonceance chance your attitude about one of the two things
EFFORT JUSTIFICATION
o You pay substaintially for an item thtat you realzize in the retrospect wasn’t worth the cost
POST DECISIONAL DISSONANCE
o After making & choice focusing on the negative aspects of the rejected object
PERSUASION
o Some factors that affect success:
• Sender→ prerson making argument that affects whether or not people find the source persuasive
o Perceived credibility do they appear to be someone trustworthy
• More likely to shift someone’s attitude
 Is the source physically attractive
 Is the source likeable
PERIPHERAL ROUTES TO PERSUASION
• Factors peripheral to the argument can produce immediate change in an opinion in the receiver but wont last long
CENTRAL ROUTES TO PERSUASION
stresses logic and reason of argument produces gradual but longlasting shifts in opinion