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15 Cards in this Set
- Front
- Back
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6 reasons why humans communicate with example |
S-social ex. strong and inborn need H- help ex. advise L - learn ex. internalize info I - influence. ex. persuade P - play ex. games R - relate. ex building frienships |
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characteristics of competent communicators |
A&E - appropriate and effective U - understood S - skilled E - ethical |
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Transaction Model 3 points |
- the simultaneous sending and receiving of messages in an ongoing, irreversible process - there are two communicators that send and receive messages - both have noise around them |
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3 Types of noise with example |
P - physiological ex. pain E - external ex. music P - psychological ex. worries |
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3 barriers and ex. of what they are |
Criticizing: you've brought this upon yourself Diagnosing: assumptions about why people do the things they do Threatening: you do this or else |
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Definition, advantage, disadvantage, and tip of you statements |
express or implies judgment of the other person (definition and disadvantage) advantage: when the statement is positive tip: only use when praising
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definition, advantage, disadvantage, and tip of I statements |
a statement that describes the speaker's reaction to another person's behaviour without making judgments about the behaviours worth (definition and advantage) disadvantage: egotistical tip: when the other person is unaware or does not perceive the problem |
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one physical and one psychological fear response impairments |
physical: heart rate psychological: mental rigidity |
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Describe optimal flow 4 pts |
when you have necessarily skills for the task when you become absorbed by the activity sense of time distorted enjoyment |
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describe heightened arousal 3 pts |
irrational flight or freezing brain goes blank sensory distortions |
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describe the inverted U theory |
a medium amount of arousal and anxiety causes one to perform higher
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name the 9 steps of Centering |
relaxed position pick intention focal point close eyes and focus on breathing breathe slowly and deeply release muscle tension find centre of graity repeat process cues direct energy
roy is freakin cool but roy can really die |
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what is the continuum of effective listening? |
silent--questioning--paraphrasing--empathizing--supporting--analyzing--judging--advising
so queers praise even sluts and judge all |
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RASA |
receive appreciate summarize ask |
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paraphrasing |
restate speaker's thoughts and/or feelings in your own words |
