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23 Cards in this Set

  • Front
  • Back
Two or more people interacting interdependently to achieve a common goal.
Formal work groups
Groups that are established by organizations to facilitate that achievement or organizational goals.
Informal groups
Groups that emerge naturally in response to the common interests of organizational members.
Punctuated equilibrium model
A model of group development that describes how groups with deadlines are affected by their first meeting and crucial midpoint transitions.
Additive tasks
tasks in which group performance is dependent on the sum of the performance of individual group members
Disjunctive tasks
Tasks in which group performance is dependent on the performance of the best group member.
Process losses
Group performance difficulties stemming from the problems of motivating and coordinating larger groups.
Conjunctive tasks
Tasks in which group performance is limited by the performance of the poorest group member.
Collective expectations that members of social units have regarding the behaviour of each other.
Positions in a group that have a set of expected behaviours attached to them.
Role ambiguity
Lack of clarity of job goals or methods.
Role conflict
A condition of being faced with incompatible role expectations.
Intrasender role conflict
A single role sender provides incompatible role expectations to a role occupant.
Intersender role conflict
Two or more role senders provide a role occupant with incompatible expectations.
Interrole conflict
Several roles held by a role occupant involve incompatible expectations.
Person-role conflict
Role demands call for behaviour that is incompatible with the personality or skills of a role occupant.
The rank, social position, or prestige accorded to group members.
Group cohesiveness
The degree to which a group is especially attractive to its members.
Social loafing
The tendency to withhold physical or intellectual effort when performing a group task.
Self-managed work teams
Work groups that have the opportunity to do challenging work under reduced supervision.
Cross-functional teams
Work groups that bring people with difference functional specialties together to better invent, design, or deliver a product or service.
Superordinate goals
Attractive outcomes that can only be achieved by collaboration.
Virtual teams
Work groups that use technology to communicate and collaborate across time, space, and organizational boundaries.