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44 Cards in this Set

  • Front
  • Back
what is engineering psychology concerned with?
designing and adpating machine and equipment for human use, and determining appropriate behaviours needed to effectively operate equipment and machines
time-and-motion study
redesigning work tools and equipment and reshaping the way workers perform jobs to increase efficiency
how does time-and-motion study improve efficiency?
stadardizes tasks and redesigns tools
What did Frederick Taylor do?
redesigned shovels to make work more efficient
what did the Galbreths do?
goal was to eliminate unecessary motion
what was one of the things lillian glabreth invented?
step-pedal garbage can
what are some guidelines for improving efficiency?
keep tools within reach
both hands work symmetrically, all the time
hands are only used when necessary
workbench at the appropriate height
up until which year, operators were not considered important?
1940
What event brought onthe need for better ways for operating machines?
WW2
what is a person-machine system?
humans and machine operate together to accomplish a task
how does the person-machine system work?
person recieves input on status of machine, on basis of input the human regulates the machine...tasks vary in the amount of input needed by the operator
what are some disadvatages to automated work for the employees?
works loose skills due to now usage, fatiguing and boring work
What are the 6 benefits of machines?
can detect stimuli beyond human eyesight
can monitor for lenghty time periods
make accurate and fast calculations
store a lot of info and retrieve it
apply a larger physical force
repetitive tasks can be done for longer periods of time
what are the benefits of human workers?
adaptable
learn from mistakes
improvision
when are visual displays best?
long difficult and abstract messages
niosy environment
message consists of different types of info that must be processed simultaneously
when are auditory displays best?
short, simple message
urgent
dark environment
operator is moving around a lot
what are controls?
its how an operator manipulates a machine
when should controls be combined?
whenever possible
shape coding
knobs can be identified by touch
what is an important part of control placement? what about emergency controls?
it should be consitent and standardized, emergency controls should be labelled and visible yet protected from being accidently activated
what are some reasons robots are good?
can go into toxic areas
perform maintenance operations
good at finding defects
are cheaper than people and can operate 24/7
Robots often reduce _____ ______ and create a more physical distance between employees.
social contact
what are 3 other names for engineering psychology?
ergonomics
human factors
human engineering
time-and-motion experts are sometimes called what?
efficiency experts
what are components of an efficient human workspace?
tools lined up according to order of use
tools be ready for use before being picked up
comfort reaching distance
how should hand tools be designed?
workers shouldn't have to bend their wrists because this makes the suseptible to injury
human anthropometry
concerned with measurements of the physical structures of the body
what is human anthropometry used for?
to define normal and maximum reach length, tool arrangment, desk hieght, size and shape of seats and viewing angles for video display
seats are getting _______.
bigger
Qualitative visual displays
present a range, not a precise value

used when precise numbers are not needed
Quantitative displays
present a precise numerical value
analog display
range of numbers with an arrow pointing to certain numbers
digital display
precise number, can read faster and there are fewer errors but cannot be used in a situation of constant and rapid fluxuation
check-reading visuals
on/off, safe/unsafe..the "go/no go" display
what make better auditory displays?
horn, whistles and sirens
tactile displays can be felt by what?
the skin
hands are better for jobs that require ______?
precision
feet are better for exerting______?
force
shape coding
controls are made into recognizably different shapes so that they can be identified just by touch
what are some fields that engineering psychologists are working in?
robotic surgery, virutal patients, and designing nurses shoes
what does robotic surgery allow for?
smaller incisions
less invasive procedures, more persision
where has engineering psychology been applied in the past?
kitchen tools
transportation
furniture design
home work spaces
people have better understanding of things when they read it where?
on paper
which worker groups are most affected by the robots coming into the workforce?
painters, assmblers, mechanics, assembly line workers