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119 Cards in this Set
- Front
- Back
A perceived incompatibility of actions or goals
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conflict
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a situation in which the conflicting parties, by each rationally pursuing its self-interest, become caught in mutually destructive behaviour
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social trap
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games in which outcomes need not sum to zero; with cooperation, both can win; with competition, both can lose
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Non-zero-sum games
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a condition in which the outcomes people perceive from a relationship are proportional to what they contribute to it
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equity
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the equal distribution of rewards to all individuals
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equality
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the distribution of rewards based on need for those rewards
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needs-based distribution
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an attempt by a third party to resolve a conflict by facilitation communication and offering suggestions
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mediation
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seeking an agreement through direct negotiation between parties to a conflict
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bargaining
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resolution of a conflict by a neutral third party who studies both sides and imposes a settlement
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arbitration
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win-win agreements that reconcile both parties' interests to their mutual benefits
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integrative agreements
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process needed when tension and suspicion run so high that communication becomes all but impossible
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concilation
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a motive to increase another's welfare without conscious regard for one's own self interests
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altruism
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the theory that human interactions are transactions that aim to maximize one's rewards and minimize one's costs
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social exchange theory
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a motive (supposedly underlying all behaviour) to increase one's own welfare
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egoism
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an expectation that people will help, not hurt, those who have helped them
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reciprocity norm
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an expectation that people will help those dependent on them
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social responsibility norm
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the idea that evolution has selected altruism toward one's close relatives to enhance the survival of mutually shared genes
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kin selection
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the vicarious experience of another's feeling; putting oneself in another's shoes
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empathy
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the finding that a person is less likely to supply help when there are other bystanders
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bystander effect
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a strategy for gaining concession. After someone first turns down a large request, the same requester counteroffers with a more reasonable request
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door in the face technique
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the perception of certain individuals or groups as outside the boundary within which one applies moral values and rules of fairness
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moral exclusion
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the result of bribing people to do what they already like doing; they may then see their action as externally controlled rather than intrinsically appealing
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overjustification effect
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tendency to overestimate others' ability to read our internal states
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illusion of transparency
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ignorance that others are thinking and feeling what we are
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pluralistic ignorance
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a change in behaviour or belief to accord with others
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conformity
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conformity that involves publicly acting in accord with social pressure while privately disagreeing
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compliance
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acting in accord with a direct order
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obedience
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conformity that involves both acting and believing in accord with social pressure
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acceptance
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self (auto) motion (kinetic) - the apparent movement of a stationary point of light in the dark
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autokinetic phenomenon
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a "we" feeling - the extent to which members of a group are bound together, such as by attraction for one another
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cohesiveness
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conformity based on a person's desire to fulfill others' expectations, often to gain acceptance
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normative influence
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conformity that results from accepting evidence about reality provided by other people
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informational influence
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a motive to protect or restore one's sense of freedom
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reactance
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activating particular associations in memory
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priming
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if we go around talking about others being gossipy, people may unconsciously associate 'gossipy' with us
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spontaneous trait transference
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persistence of one's initial conceptions as when the basis for one's belief is discredited but an explanation of why the belief might be true survives
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belief perseverance
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incorporating 'misinformation' into one's memory of the event, after witnessing an event and receiving misinformation about it
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misinformation effect
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the tendency to be more confident than correct - to overestimate the accuracy of one's beliefs
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overconfidence phenomenon
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a tendency to search for information that confirms one's preconceptions
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confirmation bias
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a thinking strategy that enables quick, efficient judgments
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heuristics
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the tendency to presume, despite contrary odds, that someone or something belongs to a particular group if it resembles a particular member
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representative heuristic
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a cognitive rule that judges the likelihood of things in terms of their availability in memory (if it comes to mind readily we consider it commonplace)
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availability heuristic
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imagining alternative scenarios and outcomes that might have happened but didn't
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counterfactual thinking
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perception of a relationship where none exists, or perception of a stronger relationship than actually exists
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illusory correlation
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perception of uncontrollable events as subject to one's control or as more controllable than they are
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illusion of control
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the statistical tendency for extreme scores or extreme behaviour to return towards one's average
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regression toward the average
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mistakenly attributing a behaviour to the wrong cause
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misattribution
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theory of how people explain other's behaviour
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attribution theory
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attributing behaviour to the person's disposition and traits
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dispositional attribution
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attributing behaviour to the environment
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situational attribution
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the tendency for observers to underestimate situational influences and overestimate dispositional influences on other's behaviour
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fundamental attribution error
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a conscious state in which attention focuses on oneself. Makes people more sensitive to their own attitudes and dispositions
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self awareness
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a belief that leads to its own fulfillment
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self-fulfilling prophecy
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a type of self-fulfilling prophecy whereby people's social expectations lead them to act in ways that cause others to confirm their expectations
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behavioural confirmation
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a person's answer to the question, "Who am I?"
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self concept
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explicit thinking that is deliberative, reflective, conscious
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controlled thinking
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implicit thinking that is effortless, habitual, and without awareness, roughly corresponds to "intuition"
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automatic thinking
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list factors influencing the self
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self concept
self esteem social self self knowledge |
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overestimating the enduring impact of emotion causing events
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impact bias
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differing implicit and explicit attitudes toward the same object
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dual attitudes
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evaluating one's abilities and opinions by comparing oneself to others
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social comparison
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a person's overall self-evaluation or sense of self worth
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self esteem
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the "we" aspect of our self concept, the part of our answer to "who am I?" that comes from our group memberships
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social identity
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beliefs about the self that organize and guide the processing of self-relevant information
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self schema
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the tendency to process efficiently and remember well information related to oneself
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self reference effect
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images of what we dream of or dread becoming in the future
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possible selves
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the hopelessness and resignation learned when a human or animal perceives no control over repeated bad events
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learned helplessness
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the tendency to perceive oneself favourably
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self-serving bias
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a form of self-serving bias that is the tendency to attribute positive outcomes to oneself and negative outcomes to other factors
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self-serving attributions
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the tendency to overestimate the commonality of one's opinions and one's undesirable or unsuccessful behaviours
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false consensus effect
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the tendency to underestimate the commonality of one's abilities and one's desirable or successful behaviours
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false uniqueness effect
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a comparison between how the self is viewed now and how the self was viewed in the past or how the self is expected to be viewed in the future
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temporal comparison
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protecting one's self image with behaviours that create a handy excuse for later failure
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self-handicapping
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the act of expressing oneself and behaving in ways designed to create favourable impression or an impression that corresponds to one ideals
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self presentation
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being attuned to the way one presents oneself in social situations and adjusting one's performance to create the desired impression
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self monitoring
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two or more people who, for longer than a few moments, interact with and influence one another and perceive one another as "us"
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group
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a group of people working simultaneously and individually on a noncompetitive task
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coactors
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the strengthening of dominant responses owing to the presence of others
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social facilitation
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concern for how others are evaluating us
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evaluation apprehension
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the tendency for people to exert less effort when they pool their efforts toward a common goal than when they are individually accountable
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social loafing
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people who benefit from the group but give little in return
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freeriders
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loss of awareness and evaluation apprehension, occurs in group situations that foster anonymity and draw attention away from the individual
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deindividuated
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group produced enhancement of members' pre-existing tendencies; a strengthening of the members' average tendency, not a split within the group
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group polarization
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evaluating one's abilities and opinions by comparing oneself to others
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social comparison
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a false impression of how other people are thinking, feeling, or responding
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pluralistic ignorance
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the mode of thinking that persons engage in when concurrence-seeking becomes so dominant in a cohesive in-group that it tends to override realistic appraisal of alternative courses of action
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groupthink
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the process by which certain group members motivate and guide the group
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leadership
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a tendency for people with minority views to express them less quickly than people in the majority
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minority slowness effect
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the study of evolution of behaviour using principles of natural selection
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evolutionary psychology
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rules for accepted and expected behaviour
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norms
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a shared goal that necessitates cooperative effort; a goal that overrides people's differences from one another
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superordinate goals
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physical or verbal behaviour intended to hurt someone
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aggression
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aggression driven by anger and performed as an end in itself
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hostile aggression
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aggression that is a means to some other end
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instrumental aggression
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the theory that frustration triggers a readiness to aggress
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frustration-aggression theory
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the blocking of goal directed behaviour
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frustration
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the redirection of aggression to a target other than the source of the frustration - usually a more socially acceptable target
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displacement
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the perception that one is less well off than others to whom one compares oneself
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relative deprivation
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the theory that we learn social behaviour by observing and imitating and by being rewarded and punished
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social learning theory
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emotional release
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catharsis
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a motivation to bond with others in relationships that provide ongoing, positive interactions
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need to belong
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geographical nearness
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proximity
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how often people's paths cross
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function distance
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the tendency for novel stimulii to be liked more or rated more positively after the rater has been repeatedly exposed to them
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mere exposure effect
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the tendency for men and women to choose partners who are a "good match" in attractiveness and other traits
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matching phenomenon
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what is beautiful is good - presumption that physically attractive people possess other socially desirable traits as well
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physical attractiveness stereotype
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the popular supposed tendency, in a relationship between two people, for each to complete what is missing in the other
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complementarity
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the use of strategies, such as flattery, by which people seek to gain another's favour
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ingratiation
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those who reward us, or whom we associate with rewards, we like
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reward theory of attraction
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arousal X its label = emotion
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two factor theory of emotion
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state of intense longing for union with another
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passionate love
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the affection we feel for those with whom our lives are deeply entwined
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companionate love
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attachments rooted in trust and marked by intimacy
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secure attachment
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attachments marked by a sense of one's own unworthiness and anxiety, ambivalence, and possessiveness
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preoccupied attachment
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an avoidant relationship style marked by distrust in others
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dismissive attachment
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an avoidant relationship style marked by a fear of rejection
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fearful attachment
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a condition in which the outcomes people receive from a relationship are proportional to what they contribute to it
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equity
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revealing intimate aspects of oneself to others
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self-disclosure
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tendency for one person's intimacy of self-disclosure to match that of a conversational partner
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disclosure reciprocity
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