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119 Cards in this Set

  • Front
  • Back
A perceived incompatibility of actions or goals
conflict
a situation in which the conflicting parties, by each rationally pursuing its self-interest, become caught in mutually destructive behaviour
social trap
games in which outcomes need not sum to zero; with cooperation, both can win; with competition, both can lose
Non-zero-sum games
a condition in which the outcomes people perceive from a relationship are proportional to what they contribute to it
equity
the equal distribution of rewards to all individuals
equality
the distribution of rewards based on need for those rewards
needs-based distribution
an attempt by a third party to resolve a conflict by facilitation communication and offering suggestions
mediation
seeking an agreement through direct negotiation between parties to a conflict
bargaining
resolution of a conflict by a neutral third party who studies both sides and imposes a settlement
arbitration
win-win agreements that reconcile both parties' interests to their mutual benefits
integrative agreements
process needed when tension and suspicion run so high that communication becomes all but impossible
concilation
a motive to increase another's welfare without conscious regard for one's own self interests
altruism
the theory that human interactions are transactions that aim to maximize one's rewards and minimize one's costs
social exchange theory
a motive (supposedly underlying all behaviour) to increase one's own welfare
egoism
an expectation that people will help, not hurt, those who have helped them
reciprocity norm
an expectation that people will help those dependent on them
social responsibility norm
the idea that evolution has selected altruism toward one's close relatives to enhance the survival of mutually shared genes
kin selection
the vicarious experience of another's feeling; putting oneself in another's shoes
empathy
the finding that a person is less likely to supply help when there are other bystanders
bystander effect
a strategy for gaining concession. After someone first turns down a large request, the same requester counteroffers with a more reasonable request
door in the face technique
the perception of certain individuals or groups as outside the boundary within which one applies moral values and rules of fairness
moral exclusion
the result of bribing people to do what they already like doing; they may then see their action as externally controlled rather than intrinsically appealing
overjustification effect
tendency to overestimate others' ability to read our internal states
illusion of transparency
ignorance that others are thinking and feeling what we are
pluralistic ignorance
a change in behaviour or belief to accord with others
conformity
conformity that involves publicly acting in accord with social pressure while privately disagreeing
compliance
acting in accord with a direct order
obedience
conformity that involves both acting and believing in accord with social pressure
acceptance
self (auto) motion (kinetic) - the apparent movement of a stationary point of light in the dark
autokinetic phenomenon
a "we" feeling - the extent to which members of a group are bound together, such as by attraction for one another
cohesiveness
conformity based on a person's desire to fulfill others' expectations, often to gain acceptance
normative influence
conformity that results from accepting evidence about reality provided by other people
informational influence
a motive to protect or restore one's sense of freedom
reactance
activating particular associations in memory
priming
if we go around talking about others being gossipy, people may unconsciously associate 'gossipy' with us
spontaneous trait transference
persistence of one's initial conceptions as when the basis for one's belief is discredited but an explanation of why the belief might be true survives
belief perseverance
incorporating 'misinformation' into one's memory of the event, after witnessing an event and receiving misinformation about it
misinformation effect
the tendency to be more confident than correct - to overestimate the accuracy of one's beliefs
overconfidence phenomenon
a tendency to search for information that confirms one's preconceptions
confirmation bias
a thinking strategy that enables quick, efficient judgments
heuristics
the tendency to presume, despite contrary odds, that someone or something belongs to a particular group if it resembles a particular member
representative heuristic
a cognitive rule that judges the likelihood of things in terms of their availability in memory (if it comes to mind readily we consider it commonplace)
availability heuristic
imagining alternative scenarios and outcomes that might have happened but didn't
counterfactual thinking
perception of a relationship where none exists, or perception of a stronger relationship than actually exists
illusory correlation
perception of uncontrollable events as subject to one's control or as more controllable than they are
illusion of control
the statistical tendency for extreme scores or extreme behaviour to return towards one's average
regression toward the average
mistakenly attributing a behaviour to the wrong cause
misattribution
theory of how people explain other's behaviour
attribution theory
attributing behaviour to the person's disposition and traits
dispositional attribution
attributing behaviour to the environment
situational attribution
the tendency for observers to underestimate situational influences and overestimate dispositional influences on other's behaviour
fundamental attribution error
a conscious state in which attention focuses on oneself. Makes people more sensitive to their own attitudes and dispositions
self awareness
a belief that leads to its own fulfillment
self-fulfilling prophecy
a type of self-fulfilling prophecy whereby people's social expectations lead them to act in ways that cause others to confirm their expectations
behavioural confirmation
a person's answer to the question, "Who am I?"
self concept
explicit thinking that is deliberative, reflective, conscious
controlled thinking
implicit thinking that is effortless, habitual, and without awareness, roughly corresponds to "intuition"
automatic thinking
list factors influencing the self
self concept
self esteem
social self
self knowledge
overestimating the enduring impact of emotion causing events
impact bias
differing implicit and explicit attitudes toward the same object
dual attitudes
evaluating one's abilities and opinions by comparing oneself to others
social comparison
a person's overall self-evaluation or sense of self worth
self esteem
the "we" aspect of our self concept, the part of our answer to "who am I?" that comes from our group memberships
social identity
beliefs about the self that organize and guide the processing of self-relevant information
self schema
the tendency to process efficiently and remember well information related to oneself
self reference effect
images of what we dream of or dread becoming in the future
possible selves
the hopelessness and resignation learned when a human or animal perceives no control over repeated bad events
learned helplessness
the tendency to perceive oneself favourably
self-serving bias
a form of self-serving bias that is the tendency to attribute positive outcomes to oneself and negative outcomes to other factors
self-serving attributions
the tendency to overestimate the commonality of one's opinions and one's undesirable or unsuccessful behaviours
false consensus effect
the tendency to underestimate the commonality of one's abilities and one's desirable or successful behaviours
false uniqueness effect
a comparison between how the self is viewed now and how the self was viewed in the past or how the self is expected to be viewed in the future
temporal comparison
protecting one's self image with behaviours that create a handy excuse for later failure
self-handicapping
the act of expressing oneself and behaving in ways designed to create favourable impression or an impression that corresponds to one ideals
self presentation
being attuned to the way one presents oneself in social situations and adjusting one's performance to create the desired impression
self monitoring
two or more people who, for longer than a few moments, interact with and influence one another and perceive one another as "us"
group
a group of people working simultaneously and individually on a noncompetitive task
coactors
the strengthening of dominant responses owing to the presence of others
social facilitation
concern for how others are evaluating us
evaluation apprehension
the tendency for people to exert less effort when they pool their efforts toward a common goal than when they are individually accountable
social loafing
people who benefit from the group but give little in return
freeriders
loss of awareness and evaluation apprehension, occurs in group situations that foster anonymity and draw attention away from the individual
deindividuated
group produced enhancement of members' pre-existing tendencies; a strengthening of the members' average tendency, not a split within the group
group polarization
evaluating one's abilities and opinions by comparing oneself to others
social comparison
a false impression of how other people are thinking, feeling, or responding
pluralistic ignorance
the mode of thinking that persons engage in when concurrence-seeking becomes so dominant in a cohesive in-group that it tends to override realistic appraisal of alternative courses of action
groupthink
the process by which certain group members motivate and guide the group
leadership
a tendency for people with minority views to express them less quickly than people in the majority
minority slowness effect
the study of evolution of behaviour using principles of natural selection
evolutionary psychology
rules for accepted and expected behaviour
norms
a shared goal that necessitates cooperative effort; a goal that overrides people's differences from one another
superordinate goals
physical or verbal behaviour intended to hurt someone
aggression
aggression driven by anger and performed as an end in itself
hostile aggression
aggression that is a means to some other end
instrumental aggression
the theory that frustration triggers a readiness to aggress
frustration-aggression theory
the blocking of goal directed behaviour
frustration
the redirection of aggression to a target other than the source of the frustration - usually a more socially acceptable target
displacement
the perception that one is less well off than others to whom one compares oneself
relative deprivation
the theory that we learn social behaviour by observing and imitating and by being rewarded and punished
social learning theory
emotional release
catharsis
a motivation to bond with others in relationships that provide ongoing, positive interactions
need to belong
geographical nearness
proximity
how often people's paths cross
function distance
the tendency for novel stimulii to be liked more or rated more positively after the rater has been repeatedly exposed to them
mere exposure effect
the tendency for men and women to choose partners who are a "good match" in attractiveness and other traits
matching phenomenon
what is beautiful is good - presumption that physically attractive people possess other socially desirable traits as well
physical attractiveness stereotype
the popular supposed tendency, in a relationship between two people, for each to complete what is missing in the other
complementarity
the use of strategies, such as flattery, by which people seek to gain another's favour
ingratiation
those who reward us, or whom we associate with rewards, we like
reward theory of attraction
arousal X its label = emotion
two factor theory of emotion
state of intense longing for union with another
passionate love
the affection we feel for those with whom our lives are deeply entwined
companionate love
attachments rooted in trust and marked by intimacy
secure attachment
attachments marked by a sense of one's own unworthiness and anxiety, ambivalence, and possessiveness
preoccupied attachment
an avoidant relationship style marked by distrust in others
dismissive attachment
an avoidant relationship style marked by a fear of rejection
fearful attachment
a condition in which the outcomes people receive from a relationship are proportional to what they contribute to it
equity
revealing intimate aspects of oneself to others
self-disclosure
tendency for one person's intimacy of self-disclosure to match that of a conversational partner
disclosure reciprocity