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15 Cards in this Set
- Front
- Back
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cognitive appraisal
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1. primary
2. secondary 3. judgment of consequences 4. appraisal of personal meaning |
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primary appraisal
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of nature and demands of situation
situation positive, negative, or neutral significance of situation for well-being |
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secondary appraisal
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of resources used to cope with situation
if demands exceed resources: stressful reaction |
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judgment of consequences
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what are consequences of failing to cope successfully with situation?
consequ. of failure are severe-> stressful reaction |
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appraisal of personal meaning
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psychological meaning of the consequences
ex. feelings of self-worth after interview |
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strains
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=reactions to stressors
physiological consequences of stress |
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general adaptation syndrome
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alarm: sudden release of stress hormones
resistance: continued release of hormones; can last for long time, body's resources being depleted, suppressed immune system exhuastion: adrenal glands lose ability to function; body's resources depleted, increased susceptibility to disease, death |
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behavioral consequences of stress
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information processing: less ability to cope and make good decisions
ex. most accidents friday 5-9 for delivery drivers |
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strains and performance
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relationship between stress and performance not linear
@ low levels of stress: do not perform well,bored as stress increases so does performance but to certain point @high levels of stress, performance declines; danger |
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psychological consequence of stress
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burnout: extreme state of strain from prolonged exposure to job stressors
initially studied with caring professions: nurses, social workers, teachers |
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3 components of psychological stress
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emotional exhaustion: feel drained
depersonalization: become hardened by job low personal accomplishment: feel powerless to impact problems |
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trends of stress
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does: younger workers, feel overwhelmed
doesnt: married workers, social support does: low self-esteem |
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violent consequences of stress
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making threats
erratic behavior fascination with violence obsession with weapons fixation on a co-worker depression paranoia combo of depression and paranoia |
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primary prevention strategies
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'stressor directed'
remove sources of stress re-design work enviornment, participative management, clearer role descriptions flextime, shorter work week, job sharing |
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secondary prevention strategies
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'response directed'
addresses experience of stress rather than stress or stressors physical fitness, healthy eating, weight control, limiting caffeine and smoking relaxation training, social support, biofeedback |
