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17 Cards in this Set

  • Front
  • Back
learning process steps
declarative knowledge: facts, verbalize info, memorize info; slow and error prone
knowledge compliance: acquired as result of learning; cognitive and motor processes for tasks; faster and more accurate
procedural knowledge: how to use info to address problem, automation
overlearning
practice even after mastered it
becomes second nature
automation
ex. military assembling weapons
size of unit
whole v. part learning
train whole task if task is highly organized, coherent, interdependent
train parts if complex, low organization, less intimidating, automate easier tasks
distributed v. masses practice
distributed: training divided into segments with rest pds between
meaningfulness of material
1.present overview
2.present in way that easily understood
3.sequencing, consider background info
feedback
-best when immediate
-frequent
-positive and negative
on the job training
learn to do job by actually doing it; most common form

disadvantages: unstructured, mistakes

advantages: transfer
job rotation
assigned to variety of departments

advantages: learn about organization, networking, experiential learning, flexibility

disad: reluctance to transfer out of best jobs, trainee cant be best suited for all jobs
apprenticeship training
combo of on-the-job and classroom

ad: individualized attention, combo of methods to enable transfer
dis:time intensive, typically 2-5 years
lectures
most common,
ad:efficiently train large numbers of trainees, relatively inexpensive, good for obtaining knowledge
dis: not good for skill acquisition, fosters passive environment (1 way comm)
computer based training
ad: trainee doesnt have to be at specific location, individualized learning, reduced training time
dis: expensive start-up costs, many skip and use only half the time
simulations and role playing
for real world characteristics

ad: develop motor skills, management skills, decision making skills safety, transfer if fidelity is high

disad: expensive
reaction criteria
1. affective reactions: general impressions about training, face validity

2.utility judgments: feelings about usefulness, how much feel training will transfer back to job
learning criteria
measured by knowledge tests or trainer's ratings
1. immediate knowledge learned
2. knowledge retention
3. behavior/skill demonstration
behavior criteria
external criteria

objective measures of new beh exhibited on the job after training
results criteria
economic value of training program, external

compare costs v. benefits
meta analysis results
affective and utility reactions more highly correlated with each other than any other pair of criteria

utility reactions more highly correlated with job performance than affective reasoning, immediate knowledge learned, knowledge retention