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8 Cards in this Set
- Front
- Back
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prosocial job performance
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contextual performance
organizational citizenship behaviors |
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antisocial job performance
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counterproductive work behaviors
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Task Performance
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formally recognized as activities that comprise a job
included in job descriptions |
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contextual performance
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extra-role behavior
contributes to organizational, social, psychological environment behaviors common to most jobs tired to peronality not included in job descriptions |
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contextual performance beh include
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persisting w/ enthusiasm and extra effort
volunteering helping and cooperating w/ others following organizational rules endorsing, supporting, and defending the organizational objectives |
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organizational citizenship behaviors
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altruism
conscientiousness courtesy sportsmanship civic virtue may be predicted by personality and/or attitudes, social influence |
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counterproductive work behaviors
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serious problems for organizations
-shrinkage -production deviance -withdrawal -sabotage -abuse |
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CWB predicted by
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personality
values attitudes social influence emotions |
