Psy 281 Exam 1 Reading

Front 1

why multiculturalism important for io psych

Back 1

1.definition..human beh in all parts of world
2.us based multinational corp attempt to apply 1 size fits all mentality; attempts to deny cultural differences
3. promotes diversity (enriching)

Front 2

west vs rest

Back 2

relevant to US situations and less concern their applicability to other countries

Front 3

hofstedes theory

Back 3

five basic elements which cultures can be distinguised (indi-coll continuum); compatible with american culture but less with others

Front 4

1. individualism/ collectivism

Back 4

degree to which indiv expected to look after themselves vs. remaining integrated into groups

Front 5

2. power distance

Back 5

degree to which less powerful members of organization accept and expect uneuql distribution of power

Front 6

3.uncertainty avoidance

Back 6

extent to which members feel comfortable in unstructured situations

Front 7

4.masculinity/femininity

Back 7

distribution of emotional roles b/w genders

masculine cultures emphasize accomplishment and technical perfromance
feminine emphasize interpersonal relationships and communication

Front 8

5.long term vs. short term orientation

Back 8

extent members expect immediate vs. delayed gratification of material, social and emotional needs

Front 9

horizontal vs. vertical cultures

Back 9

horizontal: minimize distance b/w individuals

vertical: accepts and depends upon distances b/w individuals

Front 10

schwartz

Back 10

7 motivational types of human values: achievement, enjoyment, maturity, prosocial, restrictive conformity, security, self-direction

Front 11

micro/macro/meso research

Back 11

micro= individual beh
macro=collective beh
meso=integrate both; multi-level or cross level analysis

Front 12

campbell's model of job performance

Back 12

time to complete training course, number of pieces produced, total days abset, total value of sales, promotion rates w/in organization... to measure performance

Front 13

performance

Back 13

=beh relevant to organizational's goals, measured by each individual's proficiency; observed and described

Front 14

effectiveness

Back 14

evaluation of results of performance

controlled by factors beyond actions of an individual

Front 15

productivity

Back 15

ratio of effectivness (output) to cost of achieving the level of effectiveness (input)

Front 16

campbell's 3 direct determinants of job performance

Back 16

declarative knowledge
procedural knowledge and skill
motivation

Front 17

adaptive performance

Back 17

flexibility and ability to adapt to changing circumstances

(technologies, mergers, downsizing, globalization)

Front 18

expert performance

Back 18

performing for at least 10 years and have spent average of 4 hours/day in deliberate practice

Front 19

deliberate practice

Back 19

individualized training on tasks selected by qualified teacher

Front 20

Weiss and Shanteau

Back 20

4 kinda of expertise
1.expert judges: evaluation + qualitative or quantitative expression
2. expert predictors: evaluation + projection to a future event
3. expert instructors: evaluation + communication
4. expert performers: evaluation + execution

Front 21

job evaluation

Back 21

internal pay decisions by comparing job titles to one another and determine relative merit

Front 22

comparable worth

Back 22

jobs of comparable worth should get comparable pay

internal controls (job evaluation) and external controls (salary surveys)