Project+

Front 1

Describe Lessons learned.

Back 1

Describing the successes and failures of a project and should never be used to place blame

Front 2

Who is typically responsible for authoring the project charter?

Back 2

The project manager

Front 3

Name the process group in which stakeholders have the least amount of influence.

Back 3

Closing group

Front 4

What type of estimating technique rolls up costs starting from the work package level?

Back 4

Bottom-up

Front 5

Which project process group involves measuring the work of the project and making sure project team members stay on task and on schedule?

Back 5

Monitoring and controlling

Front 6

What is the final, approved schedule that will be used to monitor and track all the work of the project?

Back 6

Schedule baseline

Front 7

What are the two keys to a successful rewards and recognition program?

Back 7

The rewards and recognition should be applied consistently and the reward or recognition is appropriate for the level of effort expended or the results achieved

Front 8

What is the purpose of the project charter?

Back 8

The project charter normally approves the project and authorizes it to begin

Front 9

Name the TCPI Formula – To-complete performance index.

Back 9

(BAC – EV) / (BAC – AC)

Front 10

What important project meeting is held at the beginning of the Executing process group?

Back 10

The project kickoff

Front 11

In which project process group is the project charter document created?

Back 11

Initiating

Front 12

Define PV

Back 12

Planned Value is the cost of the work that has been budgeted and authorized for a schedule activity or WBS component during a given time period or phase. PV is also known as the budgeted cost of work scheduled (BCWS)

Front 13

What chart tracks tasks, resource requirements, and quantity of resources?

Back 13

The Responsibility assignment matrix (RAM) tracks tasks, resource requirements, and quantity of resources.

Front 14

What is the longest path through a network diagram?

Back 14

The longest path through a network diagram is the critical path

Front 15

Describe make-or-buy analysis

Back 15

A make-or-buy analysis is when you evaluate if it would be more cost effective to make a part rather than to buy it from a third party or to use existing human resources within the organization rather than hiring someone from outside the organization

Front 16

What type of contract is riskiest to the buyer?

Back 16

The type of contract that is riskiest to the buyer is the Cost reimbursable contract

Front 17

Name the two types of failure costs

Back 17

Internal failure costs and external failure costs

Front 18

What two things does the project sponsor put into motion at the signing of the project charter?

Back 18

Authorizes the project and authorizes the use of resources

Front 19

State the purpose for performing quality control

Back 19

This involves monitoring work results to determine whether they comply with the standards set out in the quality management plan.

Front 20

Name the three constraints you should be aware of in human resource planning

Back 20

Labor Union Agreements, organizational structure and economic conditions

Front 21

Who is ultimately responsible for the project’s outcome?

Back 21

The project manager

Front 22

An activity that cannot start until its predecessor has concluded is said to have what type of logical relationship?

Back 22

Finish-to-start

Front 23

What type of change request is implemented to correct or replace components that are substandard or are malfunctioning?

Back 23

Defect repairs

Front 24

Name the estimating technique that bases estimate on past projects of similar size and scope

Back 24

Analogous estimating

Front 25

What is the first step in examining a scope deviation request?

Back 25

Identify the cause

Front 26

Name the steps in validating a project

Back 26

Validate the business case, and then identify and analyze stakeholders

Front 27

What is the term for a leftover risk after a risk event has occurred or that remains after risk responses have been planned?

Back 27

Residual risk

Front 28

Describe post-mortem analysis

Back 28

Looking at a project after it has failed or is canceled prematurely

Front 29

What is the lowest level of the WBS?

Back 29

The work package

Front 30

A well-managed change control process can help stop this phenomenon:

Back 30

Scope creep

Front 31

This process formally reviews the project at specific points such as milestone completion or phase completion to determine whether the project should proceed.

Back 31

Phase gate approvals

Front 32

Name the three types of matrix organizations:

Back 32

Strong, weak and balanced

Front 33

Name four types of documents you could use during the vendor solicitation process

Back 33

RFI, RFP, RFQ and RFB (or IFB)

Front 34

Name the three common causes of variance

Back 34

Random variances, known or predictable variances, and variances always present in the process

Front 35

What costs are included in AC?

Back 35

Direct and indirect costs

Front 36

What is it called when you apply more resources to a project in order to complete it more quickly?

Back 36

Crashing the project

Front 37

This funding allocation is set aside by the management team to cover future expenses on the project that can’t be planned for?

Back 37

Management reserve

Front 38

Name the formula for EAC

Back 38

EAC = AC + ETC

Front 39

Name the traits that define a project

Back 39

It’s temporary in nature and delivers a unique product, service, or result.

Front 40

Name the project process group that begins when the project charter is approved

Back 40

Planning

Front 41

This procurement document details the deliverables the vendor must provide, the characteristics of the deliverables, and other information similar to the scope statement.

Back 41

Statement of work (SOW)

Front 42

Name the formula to calculate the lines of communication.

Back 42

The formula is n (n – 1) / 2.

Front 43

This estimating technique calculates the expected value based on the most likely, pessimistic, and optimistic estimates.

Back 43

PERT

Front 44

Describe what occurs when performing administrative closure procedures

Back 44

Project documents are gathered and centralized, a post-project review is performed, and the final project closeout report is created.

Front 45

Consensus on a WBS should be obtained from which group?

Back 45

Stakeholders

Front 46

These help you determine whether the project is progressing as planned

Back 46

Key performance indicators (KPIs)

Front 47

Name the components of the communication exchange model

Back 47

Sender-message-receiver

Front 48

What is the term for a symptom that means a risk event is about to occur?

Back 48

Risk trigger

Front 49

Task estimating by using people who are familiar with the tasks is called what?

Back 49

Expert judgment

Front 50

What event should you coordinate after completing the project charter and before beginning the project scope statement?

Back 50

The project kickoff meeting

Front 51

What is the most often used logical relationship?

Back 51

Finish-to-start

Front 52

Name the PMI standard that denotes all of the institute’s project management wisdom

Back 52

A guide to the PMBOK

Front 53

A grouping of projects that are working toward a common goal is called what?

Back 53

Program

Front 54

What describes each of the deliverables and their components, the code of accounts identifier, estimates, resources, and criteria for acceptance?

Back 54

The WBS dictionary

Front 55

Name the process group that obtains sign-off of a successful project.

Back 55

Closing

Front 56

Define how a project ends through starvation.

Back 56

Starvation happens when the project resources are cut off from the project.

Front 57

Who is responsible for developing the project plan?

Back 57

The project manager

Front 58

What type of change request is implemented to help reduce the probability of a negative risk event?

Back 58

Preventive actions

Front 59

What are the three types of costs associated with quality?

Back 59

Prevention, appraisal and failure

Front 60

Describe some examples of the environmental factors you should consider during human resource planning.

Back 60

Organizational factors, technical factors, personnel policies, location and logistics, and interpersonal factors.

Front 61

Define AC.

Back 61

AC (actual cost) is the actual cost of completing the work component in a given time period. This is a figure used in EVM formulas.

Front 62

Describe the purpose of verifying scope

Back 62

Verifying scope formally accepts the completed deliverables and obtains sign-off on the deliverables from the stakeholders, indicating they are satisfactory and that they meet stakeholders’ expectations.

Front 63

Three-point estimates use which three estimates to calculate the average estimate?

Back 63

Most likely, pessimistic, and optimistic.

Front 64

Which process collects documents and reports on project baseline data?

Back 64

Report performance

Front 65

Some companies have a centralized area where all formal project activities take place. What is this area called?

Back 65

Project management office (PMO)

Front 66

What project management function occupies most of a project manager’s time and effort?

Back 66

Communication

Front 67

This system assures the project doesn’t deviate from the planned requirements.

Back 67

Change control system

Front 68

Which element of the scope statement documents the process and criteria you’ll use to determine whether deliverables are complete and satisfactory?

Back 68

Success criteria, also known as acceptance criteria

Front 69

Name the four elements of organizational governance used during the Executing process group

Back 69

Standards compliance, internal process compliance, decision oversight, and phase gate approval

Front 70

Name three types of change requests that occur during the Monitoring and Controlling processes.

Back 70

Corrective actions, preventive actions, and defect repairs.

Front 71

Which project process group involves performing the work of the project?

Back 71

Executing

Front 72

Name the three common causes of conflict according to CompTIA

Back 72

Competing resource demands, expert judgment, and varying work styles.

Front 73

Which chart type is useful for showing the dependency relationships between tasks?

Back 73

Network diagrams

Front 74

Placing activities into a logical sequence and determining their dependencies is called what?

Back 74

Activity sequencing

Front 75

State the purpose of the change request log

Back 75

The change request log records change requests and their dispositions. It should include an identifying number, date, description, requestor, status, and final disposition.

Front 76

Name the purpose for archiving project documents

Back 76

Archiving helps you produce proof the project was accepted and signed off, and it give others access to the project documents so they can be used as a reference on future projects.

Front 77

Name the steps to preproject setup

Back 77

Identify the project, validate the project, write the project charter, and obtain the approval of the project charter.

Front 78

Describe float

Back 78

Float is the difference in length of time between the early start and late start (or the early finish and late finish) of an activity on the project.

Front 79

What plan documents when and how human resources will be added to and released from the project team?

Back 79

Staffing management plan

Front 80

Define product verification

Back 80

Product verification is performed in the Close Procurements process and determines whether the work was completed accurately and satisfactorily.

Front 81

Name the formula for CPI

Back 81

The formula is CPI = EV / AC.

Front 82

Explain the purpose for the Distribute Information process.

Back 82

This process is concerned with getting stakeholders the information about the project in a timely manner. This is accomplished using status reports, project meetings, review meetings, and so on.

Front 83

Name the term that describes processes that are repeated.

Back 83

Iterative

Front 84

What type of requirement describes the elements required for a business process?

Back 84

Business requirements

Front 85

Name the purpose of the scope management plan

Back 85

It documents the procedures for preparing the project scope statement, in other words, the WBS defines how the deliverables will be verified and describes the process for controlling scope change requests.

Front 86

Name the stages of team development

Back 86

Forming, storming, norming, performing and adjourning

Front 87

Name four types of project endings

Back 87

Addition, starvation, integration, and extinction

Front 88

Describe some examples of informal communications

Back 88

Phone calls, emails, hallway conversations, and impromptu meetings

Front 89

Why is project sign-off important?

Back 89

To get buy in from the project sponsor and key stakeholders – sign off signals the acceptance of the final product, service, or result of the project and turns the project over to the organization.

Front 90

What is typically the last document written at the conclusion of a project?

Back 90

The project close report, which serves as a final project status report.

Front 91

Describe organizational planning

Back 91

Organizational planning is the process of addressing the factors that may impact how you manage your project team.It defines roles and responsibilities for project team members, identifies how the team will be organized, and documents the staffing management plan.

Front 92

What is the most important activity a project manager can perform on any project?

Back 92

Communicating

Front 93

Name the positive risk response strategies

Back 93

Exploit, share, enhance, and accept

Front 94

Name the formula for CV

Back 94

CV = EV – AC

Front 95

This component of the scope statement documents the deliverables or items that will not be included in the project

Back 95

Exclusions

Front 96

Before assembling the project team, what needs must the project manager assess first?

Back 96

Skills required by team members

Front 97

Name the two significant processes you’ll perform within the human resources-planning process.

Back 97

Organizational planning and staff acquisition

Front 98

What type of scheduling chart represents task durations on a timeline and typically displays dependencies?

Back 98

Gantt

Front 99

What type of requirement indicates a system process?

Back 99

Functional

Front 100

Name the two risk analysis techniques

Back 100

Qualitative and quantitative risk analysis

Front 101

Name the formula for SV

Back 101

SV = EV – PV

Front 102

Name the types of barriers a project manager might face when managing teams.

Back 102

Time zones, language and communication, cultural, hierarchical, and technological

Front 103

Define how a project ends through extinction

Back 103

Extinction occurs when the project has been completed and accepted by the stakeholders.

Front 104

Describe some examples of formal communications

Back 104

Team status meetings, kickoff meetings, written status reports, and team-building sessions

Front 105

Name the types of resources planned for in the resource-planning process

Back 105

Human, equipment, and material

Front 106

This process is where you’ll choose the team members or organizations who will work on the project.

Back 106

Staff acquisition

Front 107

What document represents the decomposition of the deliverables and work required for a project

Back 107

WBS (Work breakdown structure)

Front 108

What are the triple constraints according to CompTIA?

Back 108

Scope, time, and quality

Front 109

Define the purpose for the Close Procurements process

Back 109

Close Procurements is the process of completing and settling the terms of the contract and documenting acceptance.

Front 110

What two things are most important when releasing team members from the project?

Back 110

Communicating with both the team member and their functional manager and providing the team member with a final performance appraisal

Front 111

Name the major elements of a scope document.

Back 111

Product description, key deliverables, success and acceptance criteria, key performance indicators, exclusions, assumptions, and constraints.

Front 112

Name the two types of schedule formats used on most projects

Back 112

Gantt charts and milestone charts

Front 113

Name three important purposes for the project kickoff meeting

Back 113

To provide a project overview, to review stakeholder expectations, and to review roles and responsibilities

Front 114

This is the term for a risk that occurs as a result of the original risk event or as a direct result of implementing a risk response

Back 114

Secondary risk

Front 115

Define how a project ends through integration

Back 115

Integration occurs when the resources of the project are distributed to other areas in the organization or assigned to other projects

Front 116

Name the estimating technique that is quantitatively based estimating method

Back 116

Parametric estimating

Front 117

Which should come first, the project scope or the project charter?

Back 117

The project charter

Front 118

This is the total, approved, expected cost for the project.

Back 118

Cost baseline

Front 119

Name the formula for SPI

Back 119

SPI = EV / PV

Front 120

Name the process group where project risk is the lowest.

Back 120

Closing

Front 121

name the negative risk response strategies

Back 121

Avoid, transfer, mitigate, and accept

Front 122

This quality-planning technique compares and measures similar activities

Back 122

Benchmarking

Front 123

Name the six conflict resolution techniques

Back 123

Smoothing, forcing, compromise, confronting, avoiding, and negotiating

Front 124

Define EV

Back 124

EV (earned value) is the value of the work completed to date as it compares to the budgeted amount (PV). This is a figure used in EVM formulas and is also referred to as the budgeted cost of work performed (BCWP).

Front 125

Describe fast tracking

Back 125

Fast tracking is beginning two tasks at the same time that were previously scheduled to begin sequentially

Front 126

Performing this function on deliverables results in the WBS

Back 126

Decomposition

Front 127

Define how a project ends through addition

Back 127

Addition happens when projects evolve into ongoing operations.

Front 128

Describe a post-project review

Back 128

The post-project review is held at the end of the project, and its primary purpose is to collect lessons learned.

Front 129

What formal document contains all of the plans created during the project process group?

Back 129

Project management plan

Front 130

What funding allocation is an amount of money set aside to deal with the cost of possible adverse events?

Back 130

Contingency reserve

Front 131

Name the nine knowledge areas outlined in the PMBOK Guide.

Back 131

Scope, time, cost, quality, human resources, communications, risk, procurement, and integration management

Front 132

What document is where you’ll define the information needs for the project stakeholders including when, how, what format and frequency?

Back 132

Communications plan

Front 133

Name the activities required to properly manage stakeholder expectations.

Back 133

This involves communicating, resolving issues, improving project performance by implementing change requests, and managing concerns.

Front 134

Name the three categories of contracts

Back 134

Fixed price, cost reimbursable, and time and materials

Front 135

Name the formula for VAC

Back 135

VAC = BAC – EAC

Front 136

What is a major characteristic of a matrix organization?

Back 136

Matrix organizations are usually organized along department lines, but the project manager is responsible for assigning all project tasks to project team members.

Front 137

Define ETC

Back 137

ETC is estimate to complete and is the forecast of the cost of all the remaining project work. This figure is usually provided by the project team members.

Front 138

Name the steps in validating a business case

Back 138

Feasibility study, justification, and alignment to the strategic plan

Front 139

This type of change request brings the work of the project into alignment with the project plan

Back 139

Corrective actions

Front 140

Describe the purpose of monitoring and controlling risks

Back 140

Monitoring and controlling risk involves implementing the risk response plan, tracking and monitoring identified risks, and identifying and responding to new risks as they occur.

Front 141

What entity is responsible for reviewing change requests and approving, denying, or delaying their implementation?

Back 141

The change control board