Program Management

Front 1

Six Core Values that Reflect
Administrative Responsibility
(RFFHAC)

Back 1

Responsiveness, Fairness, Flexibility, Honesty, Accountability, and Competence

Hint 1

(RFFHAC)

Front 2

Three Essential Steps in Crisis Management
(PPC)

Back 2

Prevention, Preparedness, and Containment

Hint 2

(PPC)

Front 3

Three Basic Forecasting Methods
(ETI)

Back 3

Expert Forecasting, Trend Extrapolation, Leading Indicators

Hint 3

(ETI)

Front 4

Seven Barriers to Public Sector Planning
(SDEO/UODI)

Back 4

Status Quo, Doing too much, Emotionally involved, Over/Under Planning, Organizational Structure, Discounting Leadership, Ignoring unintended consequences

Hint 4

(SDEO/UODI)

Front 5

Four Steps in the Decision Making Process
(IGMI)

Back 5

Identify the problem, gather the information, make a decision, and implement the results

Hint 5

(IGMI)

Front 6

Four Steps in the Strategic Management Process
(DAIP)

Back 6

Define Mission, Align Resources, Implement, Produce a measure of Performance

Hint 6

(DAIP)

Front 7

three executive functions proposed by Chester Barnard in Functions of the Executive
(DPF)

Back 7

Develop and maintain a system of communication.
Promote the securing of the personal service that constitute the material of organizations
Formulate and define the purposes, objectives, ends, of the organization

Hint 7

(DPF)

Front 8

Discuss five key disciplines that learning organizations possess that distinguishes them from other traditional organizations (The Fifth Discipline by Peter Senge).
(SPMBT)

Back 8

Systems thinking
Personal mastery
Mental models
Building shared vision
Team learning

Hint 8

(SPMBT)