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20 Cards in this Set
- Front
- Back
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Elements of the Communication Process (4) |
Sender - sender encodes message Channel - sender chooses appropriate medium to convey message Receiver - decodes message from sender Feedback - receiver responses to sender |
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Three characteristics of communcation |
Situated - embedded in a particular culture Relational - the ability to interact effectively and ethically Transactional - an activity where people adapt to one another |
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Barriers to Communication (5) |
Channel overload - channel cannot take all the messages Emotional interference - emotion distort encoding and decoding process Physical and technical interference - self explainitory Semantics - words having mixed meaning Mixed messages and channel barriers |
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Conponents of Non Verbal Communication (4) |
Proxemics - use of space Chronemics - use of time Body Language (kinesics) - use of body language Paralanguage - the vocal qualities, characteristics, and segragates that make up sentences |
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Types flows of information (3) |
Upwards Downwards Horizontal |
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Ethnocentrism |
the tendency to make false assumptions that ones group is superior |
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5 Dimensions of Culture |
Power distance Masculinity vs femininity Uncertainty avoidance Individual vs collectivism Short term vs long term |
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Steps in the writing process (4) |
Prewriting Organizing and outlining Drafting Revising and editing |
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Audience Analysis |
the process of assessing the needs and knowledge of readers and listeners and adaptingthe message accordingly |
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Components of Prewriting (5) |
Purpose - why am I writing this? Scope - How in depth is the message going to go Audience profile - who are you writing too Medium or Channel Content Generation - brainstorming |
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Methods of Organizing and Outlining (4) |
Sequential development Chronological " " General to specific " " Cause and effect " " |
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Drafting |
the preliminary writing of a document - getting the general shape and form of the writing out details to be added in later |
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Revising and Editing |
Revising - the process of reviewing and making changes to the draft Editing - checking a draft to ensure grammar and good writing style |
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Types of Collaborative Writing (4) |
Lead writing - a lead author produces an initial draft other people mod it and refine Sequential single-writing - each person assigned a part, parts are later harmonized Parallel Simulataneous writing - each person assigned a particular role Reactive integrating writing (side by side) |
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Plain Style |
a style of writing that places value on a simplicity, directness, and clarity |
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Steps to Good Word Choice (4) |
Use familiar words - word people use in everyday speech to communicate your message Use fresh and current language - keep up to date on contemporary language Keep language specific, precise, and functional -keep things on point and sharp Practice factual and ethical communication - keep things clean |
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Active voice |
a writing style in which the grammatical subject of a sentence performs the action |
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Denotation |
a word's literal or dictionary meaning |
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Connotation |
a word's implied or contextual meaning |
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Ways of refining Tone |
Tune into word connotation Keep your style conversational - dont shut the reader down Select the right level of formality Be positive - word sentences into positive spins Stress reader benefits and relevance - why does it matter to them? Be polite Use inclusive language - some people are whiny bitches; be "nice" to them Write with Confidence |
