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9 Cards in this Set
- Front
- Back
Current State
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ANY process CAN be improved!
Great organizations aren't ones that hit home runs every time--they're the ones that continually improve |
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Goal is to identify opportunities to improve and then create a plan to reach a future state
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true
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85-90% of steps in a given process are NON value added (customer isn't explicitly paying for it)
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true
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Current State
Future State Ideal State (PERFECTION) |
no company will ever reach the IDEAL STATE, but it is the "TRUE NORTH" guiding principle that points and drives organizations to continually improve.
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Great companies that truly have a culture of continual improvement have the momentum to continue to improve
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its in the minds and DNA of EVERYONE in the company
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As you move from one current state and achieve a future state goal/objective, the once future state becomes the...
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CURRENT STATE
As you progress the IDEAL STATE moves farther away |
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Activity
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Rules
1 Tube per person objective: Move marbles from start to end Tubes can't touch each other Metrics: Marbles in box Scrap |
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Throwing people at a process won't solve anything
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true!
Unless the process TRULY requires them! Don't just throw bodies at a problem |
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You need to learn from your competition!
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if you're not KEENLY aware of exactly how your competitors are operating, then you'll miss out on opportunities for innovation/creative solution
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