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9 Cards in this Set

  • Front
  • Back
Current State
ANY process CAN be improved!

Great organizations aren't ones that hit home runs every time--they're the ones that continually improve
Goal is to identify opportunities to improve and then create a plan to reach a future state
true
85-90% of steps in a given process are NON value added (customer isn't explicitly paying for it)
true
Current State

Future State

Ideal State (PERFECTION)
no company will ever reach the IDEAL STATE, but it is the "TRUE NORTH" guiding principle that points and drives organizations to continually improve.
Great companies that truly have a culture of continual improvement have the momentum to continue to improve
its in the minds and DNA of EVERYONE in the company
As you move from one current state and achieve a future state goal/objective, the once future state becomes the...
CURRENT STATE

As you progress the IDEAL STATE moves farther away
Activity
Rules

1 Tube per person

objective: Move marbles from start to end

Tubes can't touch each other

Metrics:
Marbles in box
Scrap
Throwing people at a process won't solve anything
true!

Unless the process TRULY requires them! Don't just throw bodies at a problem
You need to learn from your competition!
if you're not KEENLY aware of exactly how your competitors are operating, then you'll miss out on opportunities for innovation/creative solution