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7 Cards in this Set

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  • Back

Retailing

Activities directly related to the sale of goods & services to the consumer for personal use

Classification of Retail Operations

Ownership




Level of Service




Product Assortment




Price

Classification of Ownership

independent retailers: Owned by a single person or partnership




Chains: Owned and operated as a group by a single organization




Franchises: The right to operate a business or to sell a product

Gross Margin

amount made as a percentage of sales minus COGS

Major Types of Retail Operations

Department stores, specialty stores, supermarkets, drugstores, convenience stores, discount stores, restaurants

Choosing the Retailing Mix

Product personnel




Place presentation




promotion




price

Retailing Mix

The mix of products offered to the consumer by the retailer; also called the product assortment or merchandise mix.