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18 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Active listening
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Empathy not sympathy, listen closely to client observe verbal and nonverbal messages
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Listening obstacles
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Distractions, judgments pressure role confusion fear attitudes ignoring culture clarify
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Clarify listening
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Clarify what is spoken by summarizing key issues
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Nonverbal communication
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Body language
Eye contact Facial expressions Behaviors |
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Never stop learning
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Acquire knowledge and skills that meet USPRA standards
Research materials Sharing with others Observing other programs |
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Resources
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Housing
Employment Health Rehabilitation Disability |
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Principle 1
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Psychiatric rehabilitation practitioners convey hope and respect and believe that all individuals have the capacity for learning and growth
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Instill hope
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Principle 2
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PRP recognize that culture is central to recovery and strive to ensure that all services are culturally relevant to individuals receiving services
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Culture
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Principle 3
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PRP engage in the processes of informed and shared decision making and facilitate partnerships with other persons identified by the individual receiving services
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Collaborative
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Principle 4
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PRP practices build on the strengths and capabilities of individuals
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Strengths based
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Principle 5
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PRP practices are person centered they are designed to address the unique needs of individuals consistent with their values hopes and aspirations
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Person centered
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Principle 6
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PRP practices support full integration of people in recovery into their communities where they can exercise their rights to citizenship as well as to accept the responsibilities and explore the opportunities that come with being a member of a community and a larger society
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Community integrated
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Principle 7
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PRP practices promote self determination and empowerment all individuals have the right to make their own decisions including decisions about the types of services and supports they receive
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Empowerment self directed
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Principle 8
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PRP practices facilitate the development of personal support networks by utilizing natural supports within communities peer supports initiatives and self and mutual help groups
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Peer support
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Principle 9
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PRP practices strive to help individuals improve the quality of all aspects of their lives including social occupational educational residential intellectual spiritual and financial
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Holistic
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Principle 10
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PRP practices promotes health and wellness encouraging individuals to develop and use individualized wellness plans
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Individualized
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Principle 11
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PRP services emphasize evidenced based promising and emerging best practices that produce outcomes congruent with personal recovery. Programs include structured program evaluation and quality improvement mechanisms that actively involve persons receiving services
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Best practice
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Principle 12
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PRP services must be readily accessible to all individuals whenever they need them. These services also should be well coordinated and integrated with other psychiatric medical and holistic treatments and practices.
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Holistic
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